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Virgin River Hotel & Casino

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Miles

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17.1

Verified Reviews of Virgin River Hotel & Casino

Below are the verified reviews from guests that we have booked recently:

"Clean"

Overall Score4.0/ 5

This us a good place to stop over and spend the night. The room was clean and has elevators for the different floors.

Lucinda L. (Individual traveler, booked 1 room), from

09-Oct-2021 Verified Review, stayed from Mon Sep 20 to Tue Sep 21 2021 at a $25.99 average nightly rate.

"You get what you pay for."

Overall Score3.0/ 5

Having stayed at five hotels in the last month, it brings into sharp relief what's nice and what's not. This one cost 1/3 as much as the next least expensive. It's not designed extremely well, there's no fridge or other common amenities, like towel racks, but the bed was comfortable and it was clean. What more can you expect for that price?.

Michelle O. (Individual traveler, booked 1 room), from

08-Oct-2021 Verified Review, stayed from Tue Oct 05 to Wed Oct 06 2021 at a $34.99 average nightly rate.

"We had a great time! ??."

Overall Score5.0/ 5

From the time we arrived everyone was very friendly. Our son was going married so it was a very stressful time but everyone at Virgin River made it very enjoyable. ❤️.

Cindy Q. (Individual traveler, booked 1 room), from

28-Sep-2021 Verified Review, stayed from Thu Sep 23 to Sun Sep 26 2021 at a $47.99 average nightly rate.

"Everything was in house."

Overall Score3.0/ 5

Except for charging me for an extra night that wasn’t on my itinerary is was decent. Food was outstanding!

James G. (Group coordinator, booked 2 rooms), from

28-Sep-2021 Verified Review, stayed from Sun Sep 26 to Wed Sep 29 2021 at a $25.99 average nightly rate.

"Good food, water pressure in shower great."

Overall Score4.0/ 5

Could use a small fridge and microwave.

Catherine H. (Individual traveler, booked 1 room), from

27-Sep-2021 Verified Review, stayed from Fri Sep 24 to Mon Sep 27 2021 at a $55.32 average nightly rate.

"One night stay."

Overall Score3.0/ 5

Arrived a little early for check in on a Friday. They had all windows opened and check in was quick. All personnel from restaurant, to drink desk to maintenance were very helpful n cheerful. Cafe and buffet were outstanding with great options Rooms and pool area were outdated and lacking. But beds very comfy. No coffee machine in room either?? Had to walk to casino to get morning cup. We had dogs, so we stayed in building 3. Walls were well insulated n only heard an occasional bark from other rooms.

Joseph D. (Individual traveler, booked 1 room), from

21-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $82.99 average nightly rate.

"Enjoyed my stay!"

Overall Score4.0/ 5

Friendly and helpful check staff, clean and quiet room, reasonable price! I stay here two four times a year.

Norma M. (Individual traveler, booked 1 room), from

16-Sep-2021 Verified Review, stayed from Mon Sep 13 to Tue Sep 14 2021 at a $32.99 average nightly rate.

"Clean Rooms"

Overall Score4.0/ 5

four stars. Nice and quiet we were in a back building on the 3rd floor. The rooms are clean and the beds were nice and tight. Great presentation. The TV could be bigger.

Patti R. (Individual traveler, booked 1 room), from

14-Sep-2021 Verified Review, stayed from Mon Sep 13 to Tue Sep 14 2021 at a $35.99 average nightly rate.

"Had pillows, no coffee, no shower head."

Overall Score1.0/ 5

I gave it a 1, because the bedding was clean. Pillows so hard had headache all night. No shower head in bathroom. No coffee in room, air conditioner very loud. Drawers in dresser kept sleeping ding open about five 6 inches. Wedged folded paper in it to hold drawers closed. Carpets looked gross should replace. Cigarette burns on bathtub in a no smoking room. No signs to locate the elevator. No sign to tell you the ice machine is in a different building. I could go on but to sum it up the staff is nice but the facility is a dump.

Roy W. (Individual traveler, booked 1 room), from

09-Sep-2021 Verified Review, stayed from Wed Sep 08 to Thu Sep 09 2021 at a $43.99 average nightly rate.

"Very nice resort the cafe has wonderful food and hangout at the pool was fun."

Overall Score5.0/ 5

Happy I stopped and stayed hear.

Richard C. (Individual traveler, booked 1 room), from

23-Aug-2021 Verified Review, stayed from Sat Aug 21 to Sun Aug 22 2021 at a $71.61 average nightly rate.

"Deceptive advertising for pricing."

Overall Score3.0/ 5

Make sure you know the rates.

Fremont M. (Individual traveler, booked 1 room), from

22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Thu Aug 19 2021 at a $37.99 average nightly rate.

"Review 8 12 21 to 8 13 21."

Overall Score3.0/ 5

Hotel was fine Poor service at cafe. Very long wait time, many empty tab Esnthat we’re not being bussed then cleaned. Food not prepared as requested. I would stay at hotel again but eat elsewhere.

John Z. (Individual traveler, booked 1 room), from

17-Aug-2021 Verified Review, stayed from Thu Aug 12 to Fri Aug 13 2021 at a $43.99 average nightly rate.

"Bedding was stained, spread, blanket and sheets."

Overall Score1.0/ 5

I’ve stayed at a cleaner Red Roof Inn, downtown Memphis.

Lucinda C. (Individual traveler, booked 1 room), from

16-Aug-2021 Verified Review, stayed from Sat Aug 14 to Sun Aug 15 2021 at a $73.99 average nightly rate.

"An absolute shithole! I will never stay here again!"

Overall Score1.0/ 5

This place is horrible! Don’t ever stay here!

Wade S. (Individual traveler, booked 1 room), from

13-Aug-2021 Verified Review, stayed from Fri Aug 13 to Sat Aug 14 2021 at a $62.99 average nightly rate.

"Did not appear for reservation."

Overall Score2.0/ 5

Made reservation on July 19 for one night i.e. August 6. Aware of nonrefundable. Wife became ill with three ribs out, Shingles and affect of extreme heat from southern California to Mesquite. Such heat has harsh reaction to Multiple Sclerosis patients, of which she is. I could not risk her health for $49.82. We stop in Mesquite at least once a year, gamble and dine in your casino. That will not happen in the future.

Edward S. (Individual traveler, booked 1 room), from

09-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sat Aug 07 2021 at a $42.77 average nightly rate.

"Great value for price."

Overall Score4.0/ 5

Excellent breakfast, location and overall facilities. Pets allowed.

Sandy G. (Individual traveler, booked 1 room), from

09-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $76.99 average nightly rate.

"Actual stay was great. Management not so much."

Overall Score3.0/ 5

I stay at Virgin River Hotel about 6 times annually and make my reservations ahead so I get the discount rate. This time I made a reservation for the wrong date and the next day realized it and called back to change. The person I called said to use the same confirmation number. Well I was charged for both the night I cancelled and full price for the night I actually changed it to because they had no record of the change. They wouldn't even give me the discount for the 2nd reservation. Not happy about how they handled this situation.

Judy G. (Individual traveler, booked 1 room), from

07-Aug-2021 Verified Review, stayed from Thu Jul 29 to Fri Jul 30 2021 at a $25.99 average nightly rate.

"Fine for overnight stay,."

Overall Score4.0/ 5

Not Bad

Kevin Q. (Individual traveler, booked 1 room), from

04-Aug-2021 Verified Review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $25.99 average nightly rate.

"Great Stay"

Overall Score5.0/ 5

Perfect

Alan K. (Group coordinator, booked 2 rooms), from

12-Jul-2021 Verified Review, stayed from Sat Jul 10 to Sun Jul 11 2021 at a $51.99 average nightly rate.

"Terrible Visit"

Overall Score1.0/ 5

I was told on the phone that there was adequate parking for vehicles with trailers, when I arrived the trailer parking lot was completely full and no rhyme or reason to the way Vehicles were parked. I found a spot close to the employee parking lot but was quickly told by what appear to be security that I would get a ticket if I park there and I had to move. He told to park on the other side of the lot by the dumpsters. I explain to the security guard that I was disabled and I can’t walk that far. He explained that that’s the rules and if I didn’t move I’d get a ticket. I also told the girl at the front desk that I needed a bottom floor due to my disability the gal proceeded to tell me that my room is on the third floor and to use the elevator. I can only take so many steps a day before I am in pain, sure I can use the elevator but that just added more walking that I had to do. After all this all I wanted was a nice meal before I go to bed and I quickly learned that they do not have room service, really. It appears that the staff really do not care about their guest!

Lisa V. (Individual traveler, booked 1 room), from

24-Jun-2021 Verified Review, stayed from Wed Jun 23 to Thu Jun 24 2021 at a $35.99 average nightly rate.

"Clean clean clean."

Overall Score4.0/ 5

Will be back.

Leeland R. (Individual traveler, booked 1 room), from

01-Jun-2021 Verified Review, stayed from Thu May 27 to Fri May 28 2021 at a $46.99 average nightly rate.

"Loved It"

Overall Score4.0/ 5

Loved It

Leeland R. (Individual traveler, booked 1 room), from

30-May-2021 Verified Review, stayed from Thu May 27 to Fri May 28 2021 at a $46.99 average nightly rate.

"Good"

Overall Score4.0/ 5

I won $1000 while waoing for dinner to go. The most I’ve ever won before.

Steve H. (Individual traveler, booked 1 room), from

25-May-2021 Verified Review, stayed from Sun May 16 to Mon May 17 2021 at a $57.99 average nightly rate.

"No mini fridge in room."

Overall Score3.0/ 5

title speaks for itself.

Mark L. (Individual traveler, booked 1 room), from

21-May-2021 Verified Review, stayed from Wed May 19 to Thu May 20 2021 at a $32.99 average nightly rate.

"Reasonable"

Overall Score3.0/ 5

Clean.

Rick N. (Individual traveler, booked 1 room), from

26-Apr-2021 Verified Review, stayed from Sun Apr 18 to Wed Apr 21 2021 at a $40.99 average nightly rate.

"Very Reasonable."

Overall Score3.0/ 5

Enjoyed the stay. It was clean.

Rick N. (Individual traveler, booked 1 room), from

26-Apr-2021 Verified Review, stayed from Sun Apr 18 to Wed Apr 21 2021 at a $40.99 average nightly rate.

"No coffee in the room is hard for us no phone book."

Overall Score3.0/ 5

Good things about the Virgin River. Good water pressure decent beds.

Dorothy J. (Individual traveler, booked 1 room), from

10-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $83.99 average nightly rate.

"It was just ok. Bedroom was fifthy."

Overall Score2.0/ 5

Worst Room.

Sherry E. (Individual traveler, booked 1 room), from

04-Mar-2021 Verified Review, stayed from Mon Mar 01 to Thu Mar 04 2021 at a $29.99 average nightly rate.

"Overnight Stay"

Overall Score4.0/ 5

Very nice pet friendly room. Registration personnel very knowledgeable and friendly. Overall very good stay.

Patty W. (Individual traveler, booked 1 room), from

07-Jan-2021 Verified Review, stayed from Thu Jan 07 to Fri Jan 08 2021 at a $29.99 average nightly rate.

"Pet friendly and great location."

Overall Score5.0/ 5

Excellent

Ronald J. (Individual traveler, booked 1 room), from

12-Nov-2020 Verified Review, stayed from Sun Nov 08 to Mon Nov 09 2020 at a $33.99 average nightly rate.

"I will stay there again."

Overall Score4.0/ 5

It was a professionally run, smaller, more relaxed place to stay, but still with the advantages I was looking for comfortable, clean room at a good rate, a nice restaurant, variety of gambling.

Douglas R. (Individual traveler, booked 1 room), from

23-Oct-2020 Verified Review, stayed from Sun Oct 18 to Tue Oct 20 2020 at a $30.99 average nightly rate.

"No take out food? Not good, no coffee?."

Overall Score3.0/ 5

I called the desk to ask what channel NBC was and she said they didn’t have it !

Starla M. (Individual traveler, booked 1 room), from

10-Sep-2020 Verified Review, stayed from Thu Sep 10 to Fri Sep 11 2020 at a $25.66 average nightly rate.

"Absolutely no amenities."

Overall Score2.0/ 5

Very Poor

Mark B. (Individual traveler, booked 1 room), from

02-Sep-2020 Verified Review, stayed from Sun Aug 30 to Mon Aug 31 2020 at a $25.69 average nightly rate.

"Nose and clean Needed repair was done wright away."

Overall Score5.0/ 5

Very Good

Susan M. (Individual traveler, booked 1 room), from

30-Aug-2020 Verified Review, stayed from Fri Aug 28 to Sat Aug 29 2020 at a $36.22 average nightly rate.

"Concern for covid cleaning."

Overall Score4.0/ 5

We found our room 3203 appearance to be clean, however, there were glass or plastic cup Mark's left on the night stand showing the night stand had not be wiped clean.

Penelope G. (Individual traveler, booked 1 room), from

17-Aug-2020 Verified Review, stayed from Sun Aug 16 to Mon Aug 17 2020 at a $25.75 average nightly rate.

"Good, only problem was A/C was loud."

Overall Score4.0/ 5

A/C was loud.

Elona S. (Individual traveler, booked 1 room), from

15-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sat Aug 15 2020 at a $41.83 average nightly rate.

"We had so much fun!"

Overall Score5.0/ 5

We stayed in two adjoining rooms. Facing the pool. Everything was great. Kids had fun at the pool and arcade. Thank you so much for letting us stay and have a much needed one night get away. ??????.

Angie G. (Individual traveler, booked 1 room), from

01-Aug-2020 Verified Review, stayed from Thu Jul 30 to Fri Jul 31 2020 at a $25.66 average nightly rate.

"Would stay and recommend to a friend."

Overall Score3.0/ 5

Clean and comfy. Would like a few amenities to make it more convenient.

Sara P. (Individual traveler, booked 1 room), from

19-Jul-2020 Verified Review, stayed from Sat Jul 18 to Sun Jul 19 2020 at a $43.07 average nightly rate.

"Was lied to by male agent on phone."

Overall Score3.0/ 5

Was told that the hotel was inside the casino and that an elevator could be taken to the room, which it wasn't. I have difficulty walking and everything I needed was in the main building. Not sure if I will ever stay there again.

Tracy S. (Individual traveler, booked 1 room), from

14-Jul-2020 Verified Review, stayed from Sun Jul 12 to Tue Jul 14 2020 at a $25.70 average nightly rate.

"Was not told CC deposit due at check in."

Overall Score4.0/ 5

I booked a room for my son. He was traveling thru the state. I told the young woman he did not ha be a credit card so I was putting it on mine. She told me there was a $20 incidental deposit due at check in. I said okay I would let my son know. When he got there and went to pay the $20 he was told it had to go on a card. They wouldn’t take my card over the phone until I filled out a form that they emailed me. I was finally able to fill it out but didn’t know how to email it back. I’m 70 years old and not really computer savvy. The girl on the phone wouldn’t help walk me through it. My son had been driving for 14 hours and had nowhere to sleep that night. I paid $44 for absolutely nothing. I was beside myself. My son had another 7 hours to drive with no sleep. I was scared to death he’d have an accident and kill himself or some one else. It was too hot to sleep in his car.

Shawn K. (Individual traveler, booked 1 room), from

10-Jul-2020 Verified Review, stayed from Tue Jul 07 to Wed Jul 08 2020 at a $25.70 average nightly rate.

"COVID Sanitized? NOT!"

Overall Score1.0/ 5

We were booked for a room meant for pets. No pets on this trip. Not sure how this happened but it was on the first floor. Fine with that as me wife has a bone spur in her heel. No stairs. The room had dry dog food on the floor. Noticed a dark brown spot on the toilet tank next to the flush handle. Wiped off with a wet tissue, guess it was fecal matter. I didn't project my inner Cheech and Chong by smelling, tasting etc..assume it must have been dna from the previous occupants. I hadn't the time to grace the toilet yet. Needed an electric plug for my cpap. The floor behind the night stand was filthy with hair, dust mites etc. the biggest turn off was when I went to bed I joined the baby lizard resting on my pillow. That sucker didn't move hoping I didn't see him. I did and gently introduced him to the threshold of my door. He was gone in a blink of an eye. Finally, my wife was duped by expedia. She called a number associated with the VRH an led to believe the agent worked for VRH but on checkin, the reservation was thru expedia. Maybe that was how we were booked in a pet room. Stay again? Nope. Want my money back? Yep.

Daniel S. (Individual traveler, booked 1 room), from

20-Jun-2020 Verified Review, stayed from Fri Jun 19 to Sat Jun 20 2020 at a $45.78 average nightly rate.

"Very Comfortable"

Overall Score5.0/ 5

I needed a blanket so they brought me 2. Room was very clean. We are in cafe and service was good. Best thos morning. I had fruit instead of potatoes and it was a wonderful variety and fresh. I loved it.

Lyle C. (Individual traveler, booked 1 room), from

17-Jun-2020 Verified Review, stayed from Tue Jun 16 to Wed Jun 17 2020 at a $25.74 average nightly rate.

"Great room at a fantastic price."

Overall Score4.0/ 5

One problem is that Virgin River does not have an adequate ice machine program. The room are tremendously hot and you can never find ice for the rooms.

Kenneth B. (Individual traveler, booked 1 room), from

12-Jun-2020 Verified Review, stayed from Thu Jun 11 to Fri Jun 12 2020 at a $25.18 average nightly rate.

"I would have loved to be there."

Overall Score5.0/ 5

I am a little confused I have stayed there twice a year for the last four years. But we could not go because of the pandemic. I will be back when you’re open for business. 👍🤷‍♂️🥎.

Donald S. (Individual traveler, booked 1 room), from

24-Mar-2020 Verified Review, stayed from Mon Mar 23 to Wed Mar 25 2020 at a $34.76 average nightly rate.

"Reply to experience."

Overall Score4.0/ 5

We didnt stay because of the virus. I did cancel with Bonnie at the Virgin River March 17th. Hoping I will not be charged. We will book again as soon as its safe.

Kathleen P. (Individual traveler, booked 1 room), from

21-Mar-2020 Verified Review, stayed from Tue Mar 17 to Wed Mar 18 2020 at a $32.80 average nightly rate.

"Rooms comfortable and clean."

Overall Score4.0/ 5

I felt the room rate was too high when the most I paid was $55 don't know if you are taking advantage of all the travellers who want to get back to Canada because of the virus. This is where we stop all the time when we are traveling through as it is a good break good food and clean rooms. Thank you this will not discourage me from coming back.

Gilda W. (Individual traveler, booked 1 room), from

17-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $68.78 average nightly rate.

"Rooms comfortable and clean."

Overall Score4.0/ 5

Gilda W. (Individual traveler, booked 1 room), from

15-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $68.78 average nightly rate.

"Ran down, not enough amenities for people in room."

Overall Score2.0/ 5

The room was ran down with a melted bed skirt, paint peeling on the walls and water damage in the bathroom. Only two small towels were provided for four people in our room. One small trash can was located next to the dresser. There was not another trash can in the bathroom or by the vanity. The bedding was clean and the noise levels were good.

Russell B. (Individual traveler, booked 1 room), from

10-Mar-2020 Verified Review, stayed from Sat Mar 07 to Sun Mar 08 2020 at a $75.39 average nightly rate.

"Excellent Value"

Overall Score5.0/ 5

Room was clean food and service in restaurant was amazing.

Lonnie S. (Individual traveler, booked 1 room), from

10-Mar-2020 Verified Review, stayed from Mon Mar 09 to Tue Mar 10 2020 at a $26.04 average nightly rate.

"Lots of Fun"

Overall Score4.0/ 5

We travel with a pet and were happy to find a pet friendly hotel.

Janet S. (Individual traveler, booked 1 room), from

06-Mar-2020 Verified Review, stayed from Sun Feb 23 to Wed Feb 26 2020 at a $29.74 average nightly rate.

"Comfortable/adequate"

Overall Score3.0/ 5

Smokey casino. Cafe not prompt as before. Food was ok. Room was clean and adequate.

Elsie C. (Individual traveler, booked 1 room), from

02-Mar-2020 Verified Review, stayed from Mon Mar 02 to Tue Mar 03 2020 at a $27.83 average nightly rate.

"Best of all the times I have been there."

Overall Score5.0/ 5

No bedbugs Efficient staff Affordable.

Jack B. (Individual traveler, booked 1 room), from

02-Mar-2020 Verified Review, stayed from Sun Feb 23 to Thu Feb 27 2020 at a $28.71 average nightly rate.

"Best one so far."

Overall Score5.0/ 5

No Bedbugs! Clean Rooms Affordable for us to vacation Staff smiles/ pleasant.

Jack B. (Individual traveler, booked 1 room), from

29-Feb-2020 Verified Review, stayed from Sun Feb 23 to Thu Feb 27 2020 at a $28.71 average nightly rate.

"Best stay so far."

Overall Score5.0/ 5

No bedbugs Very clean rooms Affordable.

Jack B. (Individual traveler, booked 1 room), from

28-Feb-2020 Verified Review, stayed from Sun Feb 23 to Thu Feb 27 2020 at a $28.71 average nightly rate.

"No bedbugs,no Corona Virus, clean, quiet, great staff."

Overall Score5.0/ 5

NO BEDBUGS, NO Corona Virus, clean, helpful staff with smiles, appreciate price, allowing us to enjoy an affordable vacation. We thank you.

Jack B. (Individual traveler, booked 1 room), from

27-Feb-2020 Verified Review, stayed from Sun Feb 23 to Thu Feb 27 2020 at a $28.71 average nightly rate.

"Good Rooms, Great Price, Fun and Good Food"

Overall Score5.0/ 5

Always like to stay here, wish they would have coffee in the room!

Don M. (Individual traveler, booked 1 room), from

25-Feb-2020 Verified Review, stayed from Sun Feb 23 to Wed Feb 26 2020 at a $29.66 average nightly rate.

"It's Bare Bones, Just Fine, Clean Comfy Bed Decent Rate"

Overall Score4.0/ 5

It was a very busy week end in Mesquite and all rooms were filled weeks ago. Our room was fine, short on towels, but the desk explained a shortage because of the full house. No problem and no problems with the room.

Stephen S. (Individual traveler, booked 1 room), from

26-Jan-2020 Verified Review, stayed from Sat Jan 25 to Sun Jan 26 2020 at a $68.24 average nightly rate.

"Okay Stay"

Overall Score3.0/ 5

The hotel was good to join our rooms cause we have a big family. They also helped us get extra pillows and blankets for the cold and picky ones in the family. The pool was not heated which is upsetting for a family who goes to hotels to swim. The parking was also upsetting cause there were so many people there for the casino that there was no parking by our room and we had to park far away to get a spot to park.

Marci M. (Group coordinator, booked 2 rooms), from

26-Jan-2020 Verified Review, stayed from Fri Jan 24 to Sun Jan 26 2020 at a $68.95 average nightly rate.

"Great Time"

Overall Score4.0/ 5

My experience was fabulous. Everyone at the resort was very helpful and courteous. I would've been happier if I could have won money instead of losing it, but that's on me.

Michael A. (Individual traveler, booked 1 room), from

16-Jan-2020 Verified Review, stayed from Sun Jan 12 to Mon Jan 13 2020 at a $26.03 average nightly rate.

"Nice Stay"

Overall Score4.0/ 5

We really enjoyed staying at the Virgin River Hotel, the rooms are nice, the restaurants are good, bowling is really fun. But sadly some of the employees are not very friendly. Friendly employees always make a more pleasant stay.

Joe V. (Individual traveler, booked 1 room), from

10-Jan-2020 Verified Review, stayed from Sun Jan 05 to Tue Jan 07 2020 at a $26.03 average nightly rate.

"The Food, Bingo and Bowling Were Excellent"

Overall Score5.0/ 5

We had a great time. Your employs treated us very well. There was too much smoke in the casino area.

Don R. (Individual traveler, booked 1 room), from

08-Jan-2020 Verified Review, stayed from Thu Jan 02 to Sat Jan 04 2020 at a $36.20 average nightly rate.

"Weather prevented us from being able to get there."

Overall Score4.0/ 5

Due to weather we were unable to get to the hotel. We were unable to get a refund because we booked through Expedia. It is deceiving online while traveling we were told we were booking direct, very frustrating. We have stayed at the Casablanca several times and truly enjoyed it, but this time we brought our pup, that's why we booked at the Virgin River this trip. Very frustrating due to weather and how it was presented by the Expedia group.

Mark P. (Individual traveler, booked 1 room), from

08-Jan-2020 Verified Review, stayed from Sat Jan 04 to Sun Jan 05 2020 at a $46.37 average nightly rate.

"Worst place on planet earth."

Overall Score1.0/ 5

All THEY ARE A BUNCH OF LIARS AND THIEVES. I BOOKED A ROOM FOR two NIGHTS STAY WITH THE UNDERSTANDING THAT I WAS DRIVING A BIG RIG TRUCK AND I WOULD NEED TO BE ABLE TO HAVE A PLACE TO PARK IT. I WAS TOLD NO PROBLEM THAT THEY HAVE TRUCK PARKING THERE. SO I RENT THE ROOM GET PARKED AFTER BEING TOLD WHERE TO PARK BY THE HOTEL STAFF. THEN THE SECURITY GUARD COMES UP AND HANDS ME A PAPER THAT SAYS I CANNOT PARK MY BIG RIG ON VIRGIN RIVER PROPERTY. SO I GO TO THE HOTEL FRONT DESK AND THEY REFUSE TO GIVE MY MONEY BACK. SO BEWARE THIS PLACE US NOTHING BUT A PLACE FOR SCAM ARTIST AND THIEVES.

John O. (Individual traveler, booked 1 room), from

15-Dec-2019 Verified Review, stayed from Fri Dec 13 to Sun Dec 15 2019 at a $54.97 average nightly rate.

"Great Value"

Overall Score3.0/ 5

We stay at this hotel quite frequently as we travel back and forth from northern Utah to southern Arizona. We've had good experiences here with clean, basic rooms. The food is delicious and very inexpensive. It would be nicer if the line for the restaurant didn't weave through the slot machines.

Dd R. (Individual traveler, booked 1 room), from

07-Dec-2019 Verified Review, stayed from Wed Dec 04 to Thu Dec 05 2019 at a $30.23 average nightly rate.

"Pleasent"

Overall Score5.0/ 5

Clean and neat.

Rodger B. (Individual traveler, booked 1 room), from

06-Nov-2019 Verified Review, stayed from Sun Nov 03 to Mon Nov 04 2019 at a $27.43 average nightly rate.

"No Complaints"

Overall Score4.0/ 5

We stay here to be near great places to hike and because it is affordable. The room was clean, truly non smoking and everything, (sink, shower, heater) worked well. There's no coffee pot, microwave, or fridge, but we bring a small coffee maker and an ice chest. The casino restaurants are adequate, but we discovered a nice place to have breakfast nearby that saves your psyche from the casino zooishness. It was at the wolf creek golf course and the breakfast prices were comparable to vr.

Joan C. (Individual traveler, booked 1 room), from

04-Jan-2019 Verified Review, stayed from Thu Dec 27 to Tue Jan 01 2019 at a $52.39 average nightly rate.

"Good experience"

Overall Score4.0/ 5

The room was neat and clean and far enough from the casino to be quiet

Joseph M. (Individual traveler, booked 1 room), from

24-Feb-2014 Verified Review, stayed from Tue Feb 18 to Wed Feb 19 2014 at a $27.49 average nightly rate.

Summary of Verified Reviews

Good

Summary of 5,246 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 82/100 based on reviews from all travelers.

"Good budget hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Great pool."

Value

92/100

737 reviews

"Best value for money. Affordable food. Acceptable breakfast prices."

Location

89/100

271 reviews

"Great location. Excellent parking and car access." Shopping, restaurants and bars in the area are great.

Pool

83/100

137 reviews

"Clean pool area."

Food

83/100

591 reviews

"Good food, especially seafood." Restaurant affordable with good menus and salads. Poor dining experience, largely due to dirty a dining area and poor sides. Vegetables are average.

Breakfast

81/100

74 reviews

"Reasonably priced, tasty breakfasts."

WiFi

81/100

23 reviews

"Good internet service. Average wifi quality."

Service

77/100

633 reviews

"Friendly, professional service, especially at the bar and restaurant." Poor management, but okay housekeeping. Hotel security can be an issue. Recreation staff is nice. Booking process is sufficient.

Cleanliness

63/100

675 reviews

"Clean pool area and moderately clean rooms." Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Moderately clean wellness & sports facilities.

Amenities

62/100

516 reviews

"Hotel building and grounds are alright." Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities are all right. Smoking area is ok.

Room

59/100

1301 reviews

"Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms." Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Rated 78/100 based on reviews from families.

"Accessible parking. Great shopping."

Location

92/100

72 reviews

"Great location near lots of shopping. Excellent parking and car access."

Value

91/100

177 reviews

"Best value for money. Affordable food."

Food

84/100

88 reviews

"Excellent menu and food at good prices." Dining experience could be nicer.

Pool

83/100

46 reviews

"Clean pool area."

Service

80/100

136 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception."

Breakfast

77/100

13 reviews

"Tasty breakfast."

WiFi

70/100

7 reviews

"Good internet service. Average wifi quality."

Cleanliness

61/100

173 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Hotel facilities could use a good clean.

Amenities

58/100

107 reviews

"Mediocre building with old facilities. Elevator in need of updating."

Room

57/100

322 reviews

"Room cleanliness, size and beds are average, but A/C is sub-par." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Rated 76/100 based on reviews from couples.

"Tasty breakfast. Affordable food."

Value

91/100

44 reviews

"Best value for money."

Location

89/100

24 reviews

"Great location with good access by car."

Food

85/100

31 reviews

"Menu is excellent with tasty food."

Breakfast

80/100

8 reviews

"Tasty breakfast."

Service

79/100

25 reviews

"Friendly service."

Cleanliness

63/100

32 reviews

"Quite clean. Rooms are clean, but bathrooms are not." Hotel facilities could use a good clean.

Amenities

57/100

29 reviews

"Average hotel building."

Room

51/100

85 reviews

"Rooms are clean and decent overall with okay beds." Small, cramped rooms with insufficiently clean bathrooms and substandard furniture. Complaints about minibars and kitchenettes. Shower can be a problem.

Rated 78/100 based on reviews from business travelers.

"Best value for money."

Value

93/100

15 reviews

"Best value for money."

Food

85/100

6 reviews

"Delicious food."

Location

84/100

6 reviews

"Great location."

Service

74/100

9 reviews

"Friendly service."

Cleanliness

61/100

18 reviews

"Cleanliness is lacking in rooms and bathrooms."

Room

59/100

32 reviews

"Rooms are quite clean and beds are standard. Bathroom needs cleaning."

Comfort

55/100

16 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Rated 77/100 based on reviews from solo travelers.

"Great location. Friendly service."

Value

93/100

16 reviews

"Best value for money."

Location

90/100

11 reviews

"Great location."

Food

81/100

9 reviews

"Delicious food."

Service

80/100

10 reviews

"Friendly service."

Cleanliness

62/100

6 reviews

"Room cleanliness is acceptable."

Amenities

62/100

7 reviews

"Average hotel building."

Room

51/100

24 reviews

"Room cleanliness is acceptable. Minibar can be a problem."

Rated 80/100 based on reviews from all travelers.

"Good budget hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Great pool."

Value

93/100

10 reviews

"Best value for money."

Service

80/100

5 reviews

"Fantastic service."

Comfort

54/100

7 reviews

"Comfortable."

Room

48/100

12 reviews

"Room needs to be improved."

Rated 76/100 based on reviews from all travelers.

"Good budget hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Great pool."

Value

93/100

708 reviews

"Best value for money. Affordable food. Acceptable breakfast prices."

Location

89/100

252 reviews

"Great location. Excellent parking and car access." Shopping, restaurants and bars in the area are great.

Pool

85/100

134 reviews

"Clean pool area."

Food

83/100

578 reviews

"Good food, especially seafood." Restaurant affordable with good menus and salads. Poor dining experience, largely due to dirty a dining area and poor sides. Vegetables are average.

Breakfast

82/100

69 reviews

"Reasonably priced, tasty breakfasts."

WiFi

80/100

19 reviews

"Good internet service. Average wifi quality."

Service

77/100

617 reviews

Cleanliness

63/100

657 reviews

"Clean pool area and moderately clean rooms." Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

Amenities

62/100

509 reviews

"Hotel building and grounds are alright." Older facilities and unpleasant entrance area. Handicap accessible facilities are all right. Elevator in need of updating. Smoking area is ok.

Room

59/100

1262 reviews

"Rooms are quite clean and beds are standard." Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Old, cramped rooms with poor minibars. Shower can be a problem.

Rated 77/100 based on reviews from families.

"Accessible parking. Great shopping."

Location

92/100

68 reviews

"Great location near lots of shopping. Excellent parking and car access."

Value

91/100

169 reviews

"Best value for money. Affordable food."

Pool

84/100

44 reviews

"Clean pool area."

Food

84/100

87 reviews

"Excellent menu and food at good prices." Dining experience could be nicer.

Service

79/100

131 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception."

Breakfast

77/100

13 reviews

"Tasty breakfast."

WiFi

69/100

5 reviews

"Regular internet service."

Cleanliness

61/100

167 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Hotel facilities could use a good clean.

Amenities

58/100

106 reviews

"Mediocre building with old facilities. Elevator in need of updating."

Room

56/100

311 reviews

Rated 75/100 based on reviews from couples.

"Affordable food. Tasty breakfast."

Value

91/100

40 reviews

"Best value for money."

Location

89/100

22 reviews

"Great location with good access by car."

Food

85/100

29 reviews

"Menu is excellent with tasty food."

Breakfast

81/100

6 reviews

"Tasty breakfast."

Service

78/100

22 reviews

"Friendly service."

Cleanliness

63/100

30 reviews

"Quite clean. Rooms are clean, but bathrooms are not." Hotel facilities could use a good clean.

Room

52/100

78 reviews

"Rooms are clean and decent overall with okay beds." Insufficiently clean bathrooms and subpar kitchenettes. Small rooms and badly rated minibars. Shower can be a problem.

Rated 78/100 based on reviews from business travelers.

"Best value for money."

Value

94/100

13 reviews

"Best value for money."

Location

86/100

5 reviews

"Great location."

Food

85/100

6 reviews

"Delicious food."

Service

74/100

9 reviews

"Friendly service."

Cleanliness

61/100

18 reviews

"Cleanliness is lacking in rooms and bathrooms."

Room

59/100

32 reviews

"Rooms are quite clean and beds are standard. Bathroom needs cleaning."

Comfort

55/100

16 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Rated 76/100 based on reviews from solo travelers.

"Friendly service. Great location."

Value

93/100

13 reviews

"Best value for money."

Location

89/100

7 reviews

"Great location."

Food

81/100

9 reviews

"Delicious food."

Service

80/100

10 reviews

"Friendly service."

Amenities

62/100

7 reviews

"Average hotel building."

Cleanliness

61/100

5 reviews

"Quite clean."

Room

49/100

21 reviews

"Room needs to be improved. Minibar can be a problem."

Rated 90/100 based on reviews from all travelers.

"Good budget hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Great pool."

Location

91/100

7 reviews

"Great location."

Value

90/100

10 reviews

"Best value for money."

Food

85/100

7 reviews

"Delicious food."

Service

81/100

8 reviews

"Fantastic service."

Cleanliness

65/100

7 reviews

"Quite clean."

Room

58/100

12 reviews

"Room is all right."

Vibe

42/100

6 reviews

"Vibe is not too good."

Customer Reviews of Virgin River Hotel & Casino

Property Description

When you a stay at Virgin River Hotel and Casino in Mesquite, you'll be next to a golf course, just steps from Virgin River Casino and Eureka Casino. This casino hotel is 0.8 mi (1.3 km) from Oasis Golf Club and 0.9 mi (1.5 km) from Mesquite City Hall.

Grab a bite to eat at Sierras Buffet, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 715 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Virgin River Casino - 0.1 km / 0.1 mi
Eureka Casino - 0.2 km / 0.1 mi
Oasis Golf Club - 1.3 km / 0.8 mi
Mesquite City Hall - 1.5 km / 0.9 mi
Mesquite Library - 1.6 km / 1 mi
Mesquite Fine Arts Center - 1.6 km / 1 mi
Virgin Valley Heritage Museum - 1.7 km / 1 mi
Wolf Creek Golf Club - 2.4 km / 1.5 mi
Falcon Ridge Golf Course - 4.1 km / 2.6 mi
Palms Golf Course - 4.2 km / 2.6 mi
Mesquite Motocross Park - 4.5 km / 2.8 mi
Mesa View Regional Hospital - 5.4 km / 3.4 mi
Casablanca Golf Club - 5.5 km / 3.4 mi
Coyote Willows Golf Course - 5.9 km / 3.7 mi
Conestoga Golf Club - 8.1 km / 5 mi

The preferred airport for Virgin River Hotel and Casino is McCarran Intl. Airport (LAS) - 141.6 km / 88 mi

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Mesquite? This hotel features 1,980 square feet (0 square meters) of event facilities. Free self parking is available onsite.

Try your luck at the casino and enjoy other recreational amenities including a seasonal outdoor pool and a sportsbook. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Amenities / Features

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Wheelchair accessible (may have limitations)
Sportsbook
Vending machine
Number of slot machines - 851
Wheelchair-accessible van parking
Meeting rooms
Number of VIP gaming rooms - 0
Conference space size (meters) - 0
Number of gaming tables - 16
Bingo
Wheelchair-accessible registration desk
Free WiFi
Casino floor size square feet - 25000
Arcade/game room
Designated smoking areas
Well-lit path to entrance
In-room accessibility
Coffee shop or café

Total number of rooms - 715
Number of floors - 3

No cribs (infant beds) available
No rollaway/extra beds available

Wheelchair accessible parking
Stair-free path to entrance
Roll-in shower
Accessible bathroom
Casino floor size square meters - 2323
Express check-out
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Bar/lounge
Outdoor seasonal pool
Snack bar/deli
Hiking/biking trails nearby
Laundry facilities
Casino
Elevator
Free self parking
Conference space
ATM/banking

Airport & Shuttle Information

McCarran International Airport in Las Vegas is located about 1 hour south of Mequite. The airport transportation is $50 round trip through ALC Transportation or a rental car is suggested

Local Shuttle Info: Taxi serivce is available in Mesquite.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pets allowed

$10 per room additional fee and $50 refundable deposit upon inspection. Advance reservations required.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 6 and USD 15 per person (approximately)
Pet fee: USD 10 per accommodation, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

The seasonal pool will be open from May to October.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

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