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Crowne Plaza Minneapolis West An Ihg Hotel

3131 Campus Drive, Plymouth, MN 55441 US
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Millennium Garden
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select Your Room:
10/19/2021 - 10/20/2021
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crowne Plaza Minneapolis West An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Not a leisure travelers hotel."
Overall Score3.0/ 5
We were there for a wedding, those facilities and services were good. We stayed over an extra day and found available services at the hotel lacking. Restaurant only open for breakfast and buffet only. Bar not open. Room not refreshed at all. Would not recommend this property unless you are there for an event.
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $85.99 average nightly rate.
"Would Repeat"
Overall Score4.0/ 5
Hotel was clean, no odors. Wedding reception hall, bar and meal were great, especially cupcakes! Only critique was our room was bottom floor back corner which felt claustrophobic. The room was clean but for spider residing in tub. Bed was awesome!
(Individual traveler, booked 1 room), from US flag
07-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $98.99 average nightly rate.
"Rooms need updates."
Overall Score3.0/ 5
The conference rooms were good, individual rooms not so much. Beds were too soft, only one chair in the room and an empty liquor bottle was under the desk when we got there.
(Individual traveler, booked 1 room), from US flag
06-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $110.66 average nightly rate.
"Cool Hotel"
Overall Score3.0/ 5
Coffee stain on sheets when we got there.
(Individual traveler, booked 1 room), from US flag
10-May-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $110.99 average nightly rate.
"Cold rooms and halls, lack of coffee, washcloths."
Overall Score3.0/ 5
I've experienced better, but expect COVID 19 took it's toll.
(Individual traveler, booked 1 room), from US flag
13-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sun Sep 13 2020 at a $129.99 average nightly rate.
"Aging, but a decent hotel."
Overall Score4.0/ 5
This location is showing its age, but is still a nice location with a pleasant staff. A few maintenance items (lightbulbs, touch up, etc) could make a difference. Nice out of the way location, with a very "interesting" lay out.
(Individual traveler, booked 1 room), from US flag
06-May-2019 Verified Review, stayed from Sat May 04 to Sun May 05 2019 at a $105.73 average nightly rate.
"Solid Hotel"
Overall Score5.0/ 5
Very nice, clean rooms at a great price. On my list of great hotels. It has been added to my repertoire of best experiences for a hotel for me.
(Individual traveler, booked 1 room), from US flag
22-Jul-2015 Verified Review
"Beautiful, Clean, Courteous, Attentive!"
Overall Score5.0/ 5
The Crown Plaza is very upper class, beautiful, clean and well priced. The staff is amazing! Should I make it to the area again I will be making reservations here.
(Individual traveler, booked 1 room), from US flag
27-Jul-2014 Verified Review

Summary of Verified Reviews

85
Very Good

Summary of 421 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 85/100 based on reviews from all travelers.

"Very good business hotel."

Service

77/100
102 reviews

"Professional, friendly service, especially at the bar." Reception is all right. Room service is perfect.

Cleanliness

73/100
54 reviews

"Clean rooms. Moderately clean hotel facilities."

Room

73/100
92 reviews

"Great beds in clean and decently sized rooms." Old, poorly-maintained rooms with deficient furniture and bathrooms.

Comfort

72/100
52 reviews

"Okay room size, but comfortable and quiet with wonderful beds."

Location

60/100
32 reviews

"Decent location, but problems with parking."

Breakfast

49/100
26 reviews

"Breakfast can be improved."

Rated 78/100 based on reviews from families.

"Clean. Stylish hotel."

Service

73/100
11 reviews

"Friendly service."

Comfort

70/100
6 reviews

"Very comfortable."

Cleanliness

69/100
6 reviews

"Good cleanliness in rooms, but so-so in the building."

Location

61/100
7 reviews

"Location is ok."

Room

60/100
13 reviews

"Clean, reasonable rooms."

Breakfast

44/100
5 reviews

"Breakfast can be improved."

Rated 82/100 based on reviews from couples.

"Friendly service. Comfortable beds."

Service

75/100
8 reviews

"Friendly service."

Rated 82/100 based on reviews from solo travelers.

"Very quiet. Fantastic service."

Room

70/100
5 reviews

"Room is all right."

Amenities

69/100
6 reviews

"Average hotel building."

Rated 78/100 based on reviews from all travelers.

"Very good business hotel."

Service

76/100
100 reviews

"Professional, friendly service, especially at the bar." Reception is all right. Room service is perfect.

Room

71/100
89 reviews

"Great beds in clean and decently sized rooms." Old, poorly-maintained rooms with deficient furniture and bathrooms.

Cleanliness

70/100
51 reviews

"Moderately clean hotel facilities. Clean rooms."

Location

60/100
32 reviews

"Decent location, but problems with parking."

Breakfast

45/100
25 reviews

"Breakfast can be improved."

Value

44/100
18 reviews

"Value for money could be better."

Rated 74/100 based on reviews from families.

"Stylish hotel. Clean rooms."

Service

73/100
11 reviews

"Friendly service."

Comfort

70/100
6 reviews

"Very comfortable."

Cleanliness

69/100
6 reviews

"Good cleanliness in rooms, but so-so in the building."

Location

61/100
7 reviews

"Location is ok."

Room

60/100
13 reviews

"Clean, reasonable rooms."

Breakfast

44/100
5 reviews

"Breakfast can be improved."

Rated 82/100 based on reviews from couples.

"Friendly service. Comfortable beds."

Service

75/100
8 reviews

"Friendly service."

Rated 81/100 based on reviews from solo travelers.

"Very quiet. Fantastic service."

Room

70/100
5 reviews

"Room is all right."

Amenities

69/100
6 reviews

"Average hotel building."

Review Semantics by TrustYou

Property Description

Located in Plymouth, Crowne Plaza Minneapolis West, an IHG Hotel is in the business district, a 4-minute drive from Millennium Garden and 7 minutes from Ridgedale Center. This romantic hotel is 5.5 mi (8.8 km) from Brookview Golf Course and 7.4 mi (11.9 km) from Shops at West End.

Enjoy American cuisine at Creekside Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.

Make yourself at home in one of the 243 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Millennium Garden - 4 km / 2.5 mi
Ridgedale Center - 8.4 km / 5.2 mi
Brookview Golf Course - 8.8 km / 5.5 mi
Shops at West End - 11.9 km / 7.4 mi
North Memorial Health Hospital - 12.9 km / 8 mi
Eloise Butler Wildflower Garden - 13.1 km / 8.2 mi
Theodore Wirth Park - 13.3 km / 8.2 mi
Shoppes at Arbor Lakes - 13.7 km / 8.5 mi
Chain of Lakes - 14.1 km / 8.8 mi
Mississippi River - 14.4 km / 9 mi
Cedar Lake - 14.8 km / 9.2 mi
Baker National Golf Course - 15.1 km / 9.4 mi
Fillmore Theater & Element by Westin - 15.8 km / 9.8 mi
Target Field - 16 km / 9.9 mi
Minneapolis Sculpture Garden - 16.7 km / 10.4 mi

The nearest airports are:
Minneapolis - St. Paul Intl. Airport (MSP) - 37.5 km / 23.3 mi
Minneapolis, MN (FCM-Flying Cloud) - 24.5 km / 15.2 mi
St. Paul, MN (STP-St. Paul Downtown) - 37.6 km / 23.4 mi

The preferred airport for Crowne Plaza Minneapolis West, an IHG Hotel is Minneapolis - St. Paul Intl. Airport (MSP).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 15 meeting rooms available for events. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can get around on the complimentary shuttle, which operates within 10 miles.

Green Sustainability

We are Green Certified at level one and we are FEMA approved

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Free reception
  • Number of meeting rooms - 15
  • Swimming pool
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Indoor pool
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Multilingual staff
  • Conference center
  • Water dispenser
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Spa tub
  • Wheelchair-accessible registration desk
  • Number of buildings/towers - 1
  • Year Built - 1983
  • Total number of rooms - 243
  • Number of floors - 6
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible public washroom
    • Health club
    • Spa treatment room(s)
    • Garden
    • Picnic area
    • Coffee shop or café
    • Stair-free path to entrance
    • Free newspapers in lobby
    • Full-service spa
    • Wedding services
    • Free area shuttle
    • Luggage storage
    • Porter/bellhop
    • 24-hour front desk
    • Number of restaurants - 2
    • Spa services on site
    • Safe-deposit box at front desk
    • Smoke-free property
    • Sauna
    • Free self parking
    • Conference space
    • Tennis on site
    • Computer station
    • Terrace
    • ATM/banking
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 4110
    • Concierge services
    • 24-hour business center

    Airport & Shuttle Information

    25 miles Northwest of Minneapolis/St. Paul Airport; approx. 35 minute drive; taxi fare is $45 one way; Super Shuttle is $17 one way

    Local Shuttle Info: Complimentary Shuttle Service within a 10 mile radius of the Hotel.

    Breakfast Information

    Cost depends on if it's with the sleeping room cost or apart of the DMP Day meeting package.More Than A Continental BreakfastFresh sliced and whole fruit, freshly baked assorted muffins, bagels, and pastries, yogurt, cheese, oatmeal, breakfast bars, plus a Daily Chef’s special such as warmcaramel rolls or scrambled farm fresh eggs and breakfastmeat.Continuous Morning BreakContinually refreshed selections of sliced and whole fruit, freshly baked assorted muffins, bagels, and pastries, yogurt, cheese, and breakfast bars.Award-Winning Europa Lunch.Salad and sandwich bars, home-made soup, fresh fruit, two entrees, a fresh vegetable, and rice or potatoes, plus an action station or grill item and our Signature Dessert Buffet.Continuous Afternoo n BreakFresh fruit, cookies and bars, candy, chips, nuts, ice cream, raw veggies and dip, and a Daily Chef’s special such asstays, flavored popcorns, or freshly made bruschetta.Assorted coffees, premium teas, juices, sodas and waters always included and

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pet maximum weight in lb is 50

    Maximum number of pets per room 2

    Only dogs and cats are allowed

    Pet maximum weight in kg is 23

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets allowed

    Pets allowed.

    Parking Info

    Complimentary parking. Valet $5.00. Covered parking. Bus parking available.

    Internet / WiFI

    Our internet is complementary to all of our guest's through out the building.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 12 and USD 19 for adults, USD 9 and USD 11 for children (approximately)
    • Pet fee: USD 20.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Pool access available from 5:30 AM to 11 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast and dinner, and also through room service.
    • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
    • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Hand sanitizers stations positioned throughout common gathering areas along with sanitizing wipes available within guestrooms and at dining / conference areas. (When available, based on supply chain). Minimization of select items within guestrooms with increased "by request" availability. Guests may see fewer items in rooms in order to streamline sanitization practices, however items removed will be available at the front desk upon request. When available, increased "rest time" of vacant rooms between departures and new arrivals in order to let the air settle and increase the effectiveness of sanitization procedures. Social distancing practices include: signage throughout the hotel and recreational facilities reminding everyone of the importance of practicing social distancing as well as proper hygiene. Modified capacity signage at common gathering areas indicating updated capacity expectations. Floor spacing signage at common line-up and gathering areas. Hotel has flyer with additional details.

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for dinner

    Individually-wrapped food options are available through room service

    Gap period enforced between guest stays - 72 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of SafeStay (AHLA - USA)

    Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

    Property follows sanitization practices of Safe Travels (WTTC - Global)

    Property confirms they are implementing enhanced cleaning measures

    About Crowne Plaza Hotels

    • Early check-in available and ideal for business travelers on the go
    • Luxurious, soft bedding and aromatherapy kit provided
    • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
    • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
    • Wireless internet available in guest rooms, suites, business center, and public areas

    The Crowne Plaza Hotels highlights above are subject to change without notice.

    Hotel Rate Trends at Crowne Plaza Minneapolis West, an IHG Hotel

    Rate fluctuations of Crowne Plaza Minneapolis West, an IHG Hotel

    This graph illustrates averages of sleeping room rates for both our group rates and the most competitive individual rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 30.9% in September 2019 and the highest average individual rate is $150 in the month of September 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Minneapolis West, an IHG Hotel in a month when rates are lower.

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