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Quality Inn & Suites

21050 Matteson Avenue, Matteson, IL 60443 US near Exit 340b a on I-57 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Hanger Clinic
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
10/23/2021 - 10/24/2021
Searching all hotel inventory networks
11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Some of my guest didn't have tub stopper and didn't have smoke detector."
Overall Score3.0/ 5
There was to much marijuana smoking in the hotel. The hotel needs to spray for bees. There were bees around in the parking area. The light fixture in the room needs the light bulbs change. Please work on the hotel to make it more better and safe.
(Group coordinator, booked 3 rooms), from US flag
06-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $104.00 average nightly rate.
"Excellent Location"
Overall Score5.0/ 5
Very great environment. Staff was friendly, courtesy, and great customer service. I'll recommend this establishment to eve.
(Individual traveler, booked 1 room), from US flag
01-Aug-2021 Verified Review, stayed from Fri Jul 30 to Sun Aug 01 2021 at a $159.00 average nightly rate.
"Not Good"
Overall Score1.0/ 5
Had to cancel reservation upon check in because three year old son became sick and was still billed $380.00 for a two night stay.
(Individual traveler, booked 1 room), from US flag
02-Jun-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $147.49 average nightly rate.
"Hotel Stay"
Overall Score5.0/ 5
Enjoyed my stay everyone was very nice.
(Individual traveler, booked 1 room), from US flag
11-Dec-2020 Verified Review, stayed from Fri Nov 27 to Tue Dec 01 2020 at a $66.49 average nightly rate.
"Recomemation"
Overall Score5.0/ 5
Would recomend the hotel 100 per cent.
(Individual traveler, booked 1 room), from US flag
30-Nov-2020 Verified Review, stayed from Fri Nov 27 to Tue Dec 01 2020 at a $66.49 average nightly rate.

Summary of Verified Reviews

54
Poor

Summary of 594 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 54/100 based on reviews from all travelers.

"Room needs to be improved. Vibe is not too good."

Location

91/100
26 reviews

"Great location."

Service

59/100
105 reviews

"Service efficiency and reception are OK, but management are lacking."

Value

55/100
21 reviews

"Fairly good value for money."

Comfort

35/100
80 reviews

"Room is acceptable, but beds have issues with comfort."

Room

33/100
185 reviews

"Older, poorly maintained rooms with subpar kitchenettes and furniture." Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Shower can be a problem.

Food

33/100
9 reviews

"Food could be better."

Breakfast

31/100
33 reviews

"Breakfast can be improved."

Vibe

27/100
19 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Accommodation could use some updating.

Cleanliness

15/100
129 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Amenities

11/100
33 reviews

"Entrance area is not particularly attractive." Elevator in need of updating.

Rated 43/100 based on reviews from families.

"Location is great."

Location

87/100
5 reviews

"Great location."

Service

62/100
19 reviews

"Average reception and service professionalism is typical."

Value

51/100
6 reviews

"Fairly good value for money."

Breakfast

36/100
6 reviews

"Breakfast can be improved."

Comfort

33/100
16 reviews

"Not very comfortable, with poor beds."

Room

23/100
29 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

12/100
25 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Rated 50/100 based on reviews from couples.

"Great location."

Location

93/100
5 reviews

"Great location."

Service

55/100
7 reviews

"Service is adequate."

Comfort

36/100
7 reviews

"Not very comfortable, with poor beds."

Room

27/100
20 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

16/100
14 reviews

"Rooms could be cleaner."

Rated 53/100 based on reviews from solo travelers.

"Great location."

Service

61/100
10 reviews

"Service is adequate."

Comfort

39/100
14 reviews

"Not very comfortable, with poor beds."

Room

31/100
26 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Breakfast

31/100
5 reviews

"Breakfast can be improved."

Vibe

22/100
5 reviews

"Vibe is not too good."

Cleanliness

18/100
18 reviews

"Bathrooms and rooms are untidy."

Amenities

11/100
6 reviews

"Amenities are not the best."

Rated 46/100 based on reviews from business travelers.

""

Room

21/100
7 reviews

"Room needs to be improved."

Rated 43/100 based on reviews from all travelers.

"Room needs to be improved. Vibe is not too good."

Location

91/100
26 reviews

"Great location."

Service

59/100
105 reviews

"Service efficiency and reception are OK, but management are lacking."

Value

55/100
21 reviews

"Fairly good value for money."

Comfort

35/100
80 reviews

"Room is acceptable, but beds have issues with comfort."

Breakfast

33/100
32 reviews

"Breakfast can be improved."

Room

33/100
184 reviews

"Older, poorly maintained rooms with subpar kitchenettes and furniture." Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Shower can be a problem.

Food

33/100
9 reviews

"Food could be better."

Vibe

27/100
19 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Accommodation could use some updating.

Cleanliness

15/100
128 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Amenities

11/100
33 reviews

"Entrance area is not particularly attractive." Elevator in need of updating.

Rated 38/100 based on reviews from families.

"Location is great."

Location

87/100
5 reviews

"Great location."

Service

62/100
19 reviews

"Average reception and service professionalism is typical."

Value

51/100
6 reviews

"Fairly good value for money."

Breakfast

36/100
6 reviews

"Breakfast can be improved."

Comfort

33/100
16 reviews

"Not very comfortable, with poor beds."

Room

23/100
29 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

12/100
25 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Rated 39/100 based on reviews from couples.

"Great location."

Location

93/100
5 reviews

"Great location."

Service

55/100
7 reviews

"Service is adequate."

Comfort

36/100
7 reviews

"Not very comfortable, with poor beds."

Room

27/100
20 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

16/100
14 reviews

"Rooms could be cleaner."

Rated 40/100 based on reviews from solo travelers.

"Great location."

Service

61/100
10 reviews

"Service is adequate."

Comfort

39/100
14 reviews

"Not very comfortable, with poor beds."

Room

31/100
26 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Breakfast

31/100
5 reviews

"Breakfast can be improved."

Vibe

22/100
5 reviews

"Vibe is not too good."

Cleanliness

18/100
18 reviews

"Bathrooms and rooms are untidy."

Amenities

11/100
6 reviews

"Amenities are not the best."

Rated 42/100 based on reviews from business travelers.

""

Room

21/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Located in Matteson, Quality Inn & Suites is within a 5-minute drive of Hanger Clinic and Franciscan St. James Health - Olympia Fields. This hotel is 2.6 mi (4.2 km) from WellGroup HealthPartners and 2.7 mi (4.4 km) from Franciscan Health Olympia Fields.

A complimentary buffet breakfast is served daily.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided on a limited basis, and irons/ironing boards can be requested.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hanger Clinic - 1.1 km / 0.7 mi
Franciscan St. James Health - Olympia Fields - 3.8 km / 2.4 mi
WellGroup HealthPartners - 4 km / 2.5 mi
Franciscan Health Olympia Fields - 4.1 km / 2.5 mi
Coyote Run Golf Course - 7.2 km / 4.4 mi
Hollywood Casino Amphitheatre - 7.3 km / 4.6 mi
Franciscan St. James Health - Chicago Heights - 8.3 km / 5.2 mi
Ravisloe Country Club - 9.7 km / 6 mi
Advocate South Suburban Hospital - 9.8 km / 6.1 mi
Advocate South Suburban Hospital - 9.8 km / 6.1 mi
Oak Hill Park - 11.2 km / 7 mi
Tinley Park Convention Center - 13.8 km / 8.6 mi
Ingalls Memorial Hospital - 17.1 km / 10.6 mi
Ingalls Memorial Hospital - 17.1 km / 10.6 mi
University of Chicago Medicine Ingalls Memorial - 17.1 km / 10.6 mi

The preferred airport for Quality Inn & Suites is Chicago Midway Airport (MDW) - 37.8 km / 23.5 mi

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Luggage storage
  • Free breakfast
  • Multilingual staff
  • Business center
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Free WiFi
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Total number of rooms - 101
  • Number of floors - 4
    • Braille or raised signage
    • Safe-deposit box at front desk
    • In-room accessibility
    • Coffee/tea in common areas
    • Wheelchair accessible parking
    • Laundry facilities
    • Roll-in shower
    • Accessible bathroom
    • Elevator
    • Free self parking
    • Fitness facilities

    Airport & Shuttle Information

    Midway Airport24.1mi/38.8km NO'Hare Int'l Airport46.6mi/75.0km N

    Airport Shuttle? Sorry, no airport shuttle available.

    Breakfast Information

    Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Only dogs and cats are allowed

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets allowed

    $25 per night, 1 pet per room

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet deposit: USD 20.00 per night
    • Pet fee: USD 20.0 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Rollaway bed fee: USD 10.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Cash deposit: USD 150.00 per accommodation, per stay

    We have included all charges provided to us by the property.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas.
    • Contactless check-in and contactless check-out are available.
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
    • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Social distancing measures are in place

    Contactless check-in is available

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of Safe Travels (WTTC - Global)

    Masks are compulsory at the property

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

    Essential Workers Only - YES

    Property confirms they are implementing enhanced cleaning measures

    About Quality Inns

    • Comfortable bedding with soft pillows
    • Hot, fresh, and healthy breakfast options available at certain locations
    • Known for providing friendly services
    • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
    • Fresh coffee and tea in the lobby 24/7
    • Great meeting space also offered at most locations

    The Quality Inns highlights above are subject to change without notice.

    Seasonality and Projections at Quality Inn & Suites

    Rate fluctuations of Quality Inn & Suites

    The graph above is fluctuations of room rates for both our group rates and the lowest online individual prices our system could find at the time the group offer was placed. The best group/meeting rate displayed is 23.3% in the month of May 2020 and the highest average individual rate is $134 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites in a month when rates are lower.

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    Testimonials:

    Testimonials icon
    "The web site was of tremendous value in identifying and securing our hotel. It's like having our own personal travel coordinator." S.J. - Detroit, MI

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