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Motel Santa Cruz

370 Ocean St, Santa Cruz, CA 95060 US
View Map Reservations: +1-800-760-7718
2.0 Star Property In Santa Cruz (Westside Santa Cruz)
Select Your Room:
10/22/2021 - 10/23/2021
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Motel Santa Cruz

Below are the verified reviews from guests that we have booked recently:
"Poor"
Overall Score1.0/ 5
Pet friendly but no place walk the dog. Shower curtain rod too far into the shower. Had wrestle with the curtain sticking to you. No place to hang clothes. No microwave or fridge. Happy it was only one night!
(Individual traveler, booked 1 room), from US flag
31-Jul-2021 Verified Review, stayed from Fri Jul 30 to Sat Jul 31 2021 at a $204.99 average nightly rate.
"Chum Bucket"
Overall Score1.0/ 5
This building because it isn't really a hotel should be torn down. It is dirty, smelly and the paying guests(?) made us truly afraid to close our eyes and fall asleep. The police were called at least twice. The people who obviously live there came alive from 10 p.m. four a.m. and are very loud. The room smelled badly of old cigarettes. This place is dirty and gross!
(Individual traveler, booked 1 room), from US flag
09-Apr-2021 Verified Review, stayed from Thu Apr 08 to Fri Apr 09 2021 at a $151.99 average nightly rate.

Summary of Verified Reviews

48
Poor

Summary of 692 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 48/100 based on reviews from all travelers.

"Close to the beach with easily accessible parking. Inadequate rooms with subpar service. Vibe is not too good."

Location

80/100
91 reviews

"Well-located, although unfortunately the parking isn't easy." Great shopping and the beach nearby.

Value

44/100
43 reviews

"Value for money could be better."

Service

39/100
121 reviews

"Complaints about service friendliness and professionalism." Management is alright, but housekeeping is not great.

Vibe

27/100
34 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Room

26/100
259 reviews

"Outdated, rooms with poor cleanliness and maintenance." Cramped rooms with bad beds and substandard A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Cleanliness

21/100
150 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

19/100
59 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Comfort

17/100
145 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 42/100 based on reviews from families.

"Wonderful beach. Location is great."

Beach

90/100
9 reviews

"Beautiful beach."

Location

83/100
24 reviews

"Excellent location near the beach with acceptable parking."

Value

45/100
7 reviews

"Value for money could be better."

Service

39/100
21 reviews

"Complaints about reception and the friendliness of staff."

Room

28/100
65 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Guests disliked the beds, furniture, minibar, and A/C.

Cleanliness

21/100
33 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

18/100
37 reviews

"Poor beds, with complaints about A/C and noise."

Vibe

18/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

18/100
17 reviews

"Hotel buildings could use some improvement."

Rated 45/100 based on reviews from couples.

"Location is great."

Location

80/100
19 reviews

"Great location."

Service

45/100
19 reviews

"Service could be friendlier."

Room

27/100
48 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Rooms not well-kept, with poor beds and furniture.

Cleanliness

23/100
31 reviews

"Bathrooms and rooms are untidy."

Vibe

20/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

20/100
9 reviews

"Hotel buildings could use some improvement."

Comfort

17/100
29 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 35/100 based on reviews from solo travelers.

"Good location."

Location

74/100
6 reviews

"Great location."

Service

40/100
12 reviews

"Service could be friendlier."

Room

21/100
17 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Cleanliness

18/100
9 reviews

"Rooms could be cleaner."

Comfort

14/100
6 reviews

"More comfort would be nice."

Rated 41/100 based on reviews from all travelers.

"Close to the beach with easily accessible parking. Inadequate rooms with subpar service. Vibe is not too good."

Location

79/100
87 reviews

"Well-located, although unfortunately the parking isn't easy." Great shopping and the beach nearby.

Value

44/100
42 reviews

"Value for money could be better."

Service

39/100
117 reviews

"Complaints about service friendliness and professionalism." Management is alright, but housekeeping is not great.

Vibe

27/100
33 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Room

26/100
252 reviews

"Outdated, rooms with poor cleanliness and maintenance." Cramped rooms with bad beds and substandard A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Cleanliness

22/100
145 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

19/100
58 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Comfort

17/100
142 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 39/100 based on reviews from families.

"Wonderful beach. Location is great."

Beach

90/100
8 reviews

"Beautiful beach."

Location

82/100
22 reviews

"Excellent location close to the beach."

Value

44/100
6 reviews

"Value for money could be better."

Service

39/100
21 reviews

"Complaints about reception and the friendliness of staff."

Room

27/100
62 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Guests disliked the beds, furniture, minibar, and A/C.

Cleanliness

21/100
32 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

18/100
37 reviews

"Poor beds, with complaints about A/C and noise."

Vibe

18/100
12 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

18/100
17 reviews

"Hotel buildings could use some improvement."

Rated 43/100 based on reviews from couples.

"Location is great."

Location

80/100
19 reviews

"Great location."

Service

45/100
19 reviews

"Service could be friendlier."

Room

27/100
47 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Rooms not well-kept, with poor beds and furniture.

Cleanliness

23/100
30 reviews

"Bathrooms and rooms are untidy."

Vibe

20/100
6 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

20/100
9 reviews

"Hotel buildings could use some improvement."

Comfort

17/100
29 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 35/100 based on reviews from solo travelers.

"Good location."

Location

74/100
6 reviews

"Great location."

Service

40/100
12 reviews

"Service could be friendlier."

Room

21/100
17 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Cleanliness

18/100
9 reviews

"Rooms could be cleaner."

Comfort

14/100
6 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property Description

With a stay at Motel Santa Cruz in Santa Cruz (Westside Santa Cruz), you'll be steps from Ocean Street and 10 minutes by foot from Museum of Art & History. This motel is 0.6 mi (0.9 km) from Pacific Garden Mall and 0.6 mi (0.9 km) from Santa Cruz Museum of Art and History.

Stay in one of 62 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ocean Street - 0.1 km / 0.1 mi
Museum of Art & History - 0.8 km / 0.5 mi
Santa Cruz Museum of Art and History - 0.9 km / 0.6 mi
Pacific Garden Mall - 0.9 km / 0.6 mi
Pacific Avenue - 1 km / 0.6 mi
Main Beach - 1.2 km / 0.7 mi
Santa Cruz Beach Boardwalk - 1.2 km / 0.8 mi
Town Clock - 1.2 km / 0.8 mi
Santa Cruz Mission State Historic Park - 1.3 km / 0.8 mi
Santa Cruz Main Beach - 1.3 km / 0.8 mi
Seabright Beach - 1.3 km / 0.8 mi
Twin Lakes State Beach - 1.3 km / 0.8 mi
Santa Cruz Museum of Natural History - 1.4 km / 0.9 mi
Cocoanut Grove - 1.4 km / 0.9 mi
Monterey Bay National Marine Sanctuary Exploration Center - 1.5 km / 0.9 mi

The nearest airports are:
Corpus Christi Intl. Airport (CRP) - 2,947.4 km / 1,831.5 mi
Norman Y. Mineta San Jose Intl. Airport (SJC) - 55.4 km / 34.4 mi
Monterey Peninsula Airport (MRY) - 65.9 km / 41 mi
Watsonville, CA (WVI-Watsonville Municipal) - 24.6 km / 15.3 mi
Salinas, CA (SNS-Salinas Municipal) - 61.9 km / 38.5 mi

The preferred airport for Motel Santa Cruz is Corpus Christi Intl. Airport (CRP).

The front desk is staffed during limited hours. Free self parking is available onsite.

This motel has 3 floors in 1 building and offers designated smoking areas. Recreational activities include surfing/boogie boarding nearby, kayaking nearby, and sailing nearby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Designated smoking areas
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Number of buildings/towers - 1
  • Total number of rooms - 62
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Laundry facilities
  • Free self parking
  • Front desk (limited hours)
  • Wheelchair accessible path of travel
  • Free WiFi

Airport & Shuttle Information

San Jose Airport- 28 milesSan Fransico Airport- 65 milesMonterey Airport- 25 Airport

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed

Pets welcome 20 USD charge per night per pet. Contact hotel for more details. Number of pets allowed: 1 Pet Deposit: 2000

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property confirms they are implementing enhanced cleaning measures

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