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Holiday Inn Express & Suites Ashland by IHG

Overview
13131 Slone Court, Ashland, KY 41102 United States
Near Sandy's Racing and Gaming
Call to book 1-800-219-2797
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The Holiday Inn Express & Suites Ashland offers a variety of amenities including a gym, pool, spa, restaurant, and free WiFi/Internet access.

Highlights
Free breakfast
Free WiFi
Wheelchair accessible parking
24-hour fitness facilities
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Free Cancellation
Non-Refundable
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Finding the Best Rates
1.0
George H. May 21, 2025
"Terrible Experience!"

The 3rd floor room itself, I would give a 4. Clean, updated and comfortable. It was quiet, even on a busy street. The rest of the stay, if I could give it less than a 1, I would. First off the hotel was under a huge renovation. That should have been disclosed when making the reservation. it was not. The whole bottom floor was a disaster. major disaster! It should have been closed down during this time as it could have been a very unsafe situation with all the construction material, uneven floor coverings and just complete disorganization and loud music blaring through the hallways. And that was just the renovation issues. The hotel staff was very unprofessional and not much friendliness or much work going on that I could tell. We had a three day stay and not once was our room cleaned. We were told they only clean rooms every other day. Most hotels give you the choice, not here. When we requested the room to be cleaned, twice, we were told they would get right on it. Never happened. The first night we had to ask for toilet paper. they left us with less than half a roll. for a three day stay! We had to ask for extra towels since our room never got cleaned and we did get them. with an attitude. We had to gather our garbage and leave it sitting outside our room, again because they didn't clean our room. We also observed other rooms with garbage sitting outside of their doors, so I guess they didn't get cleaned either. Hot breakfast offered. not so! The first morning yes, we did get a hot breakfast. with drywall dust, loud music and construction workers and hotel staff coming in and out getting their own food to eat along with the guests. very unprofessional. The last two mornings there was no hot food due to "dust". even though they weren't doing any drywall or much else during breakfast on those two days. Heard lots of grumbling from guests and guess they also went to the McDonald's down the road like we had to. Indoor pool. yes, but unfortunately that was down also. My credit card was charged with extra costs, when calling main hotel hub, I was guaranteed a return call withing 48 hours from the hotel management we stayed in, explaining what happened. After waiting 51 hours I again called the main hub, they in turn called the hotel management and was told "oh sorry, we will refund the money immediately". Still waiting on that refund. after I called again, myself, to talk to the hotel management the following day. My husband and I have been staying in this hotel almost since it was built. never really had any issues till this time. And I would give them the benefit of a doubt, but the unprofessionalism and seemingly uncaring attitudes of the staff have left me done with this hotel. I guess the Hampton Inn down the road just got a new guest!

4.0
Richard H. Apr 22, 2025
"Very friendly staff "

It would have been a five-star stay, but there was some construction around the hotel, which made it a bit noisy.

5.0
Margaret H. Feb 9, 2025
"It was great at the hotel."

Upset on the website that I could not find the local number and it took me to Expedia and I didn’t know it. It cost me more. You should always have local numbet.

5.0
Lorrean K. Oct 4, 2024
"Very Enjoyable"

We would definitely stay again.

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We have a full hot bar complimentary breakfast. It includes omelets or scrambled eggs, bacon or sausage,biscuits and gravy, pancakes, fruit, danishes and muffins, etc. We also have our signature coffee and cinnamon rolls.

Contactless check-out is available

Free Express Start Breakfast

Have their own 100% Arabica Smart Roast Coffee

Free high-speed internet service in every room

eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services

Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services

The Holiday Inn Express highlights above are subject to change without notice.

We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.

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We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.

Please select another room type from the options below.

We are sorry, but the requested room type has just sold out since your original search. It is rare that this happens, but it is possible if a certain room type is sold out or if the rate changes from the time you search to the time you attempt to book the reservation.

Please select another room type from the options below.

This includes the total of any estimated taxes paid by the travel service provider (such as a hotel company) at the time of your booking and/or by us to tax authorities (including but not limited to sales tax, occupancy tax and value added tax). This amount may also include hotel fees, cleaning fees and other fees paid to and/or retained by us, the hotel supplier and/or the website through which you booked, our work and/or services on the site. Please see terms and conditions for more information.

The crossed out online rate shown is the lowest public rate we found for the same room and stay dates on leading travel sites.

Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.

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