Passport

Comfort Inn & Suites Orem Provo

427 W University Pkwy, Orem, UT 84058 US near Exit 269 on I-15 (~0.7mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Get Air Hang Time
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select My Room
Average
3.5/5

Based on 101 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Free WiFi
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Smoke-free property
  • Free self parking
Select Your Room:
12/09/2022 - 12/10/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Comfort Inn & Suites Orem Provo

Below are the verified reviews from guests that we have booked recently:
"No Television"
Overall Score2.0/ 5
Discovered the television didn't work after a long, hard day. Desk was unresponsive to my requests for another room, a replacement television or a discount off my room. Manager refuses to return my calls and is always busy.
(Individual traveler, booked 1 room), from US flag
18-Nov-2021 Verified Review, stayed from Sun Nov 07 to Mon Nov 08 2021 at a $95.99 average nightly rate.
"No Television"
Overall Score3.0/ 5
Got to our room late. We were traveling. Tried the Television. No sound. Checked Mute button. Not muted. Called Front Desk. Asked me to unplug TV and check a minute later. I did. Still No Sound. Desk said they would let the Manager know. No other options were offered, i.e. another room. In the morning at checkout. Still no manager to see if rate could be adjusted because of the failure. Manager was not in. Manager was sent an email by the desk to call me. Manager has made no attempt to contact me.
(Individual traveler, booked 1 room), from US flag
10-Nov-2021 Verified Review, stayed from Sun Nov 07 to Mon Nov 08 2021 at a $95.99 average nightly rate.
"My Room"
Overall Score4.0/ 5
My room smelled like peanut butter and perfume. Other than that, the front desk lady was amazing! Super nice and really helpful.
(Individual traveler, booked 1 room), from US flag
27-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sat Aug 28 2021 at a $127.99 average nightly rate.
"Expeditious, Courteous and Comfortable Stay."
Overall Score4.0/ 5
My hat's off to (8/9/21) night clerk Christain.
(Individual traveler, booked 1 room), from US flag
13-Aug-2021 Verified Review, stayed from Mon Aug 09 to Tue Aug 10 2021 at a $148.99 average nightly rate.
"Relaxing, hospitable guest, nice breakfast choices and great location."
Overall Score5.0/ 5
Nice location and easy access to the expressway.
(Individual traveler, booked 1 room), from US flag
16-Jul-2021 Verified Review, stayed from Sat Jul 10 to Mon Jul 12 2021 at a $118.99 average nightly rate.
"Wholesome Hospitality"
Overall Score5.0/ 5
Staff friendly and helpful. Rooms clean and comfortable. Staff went out of their way to be accommodating.
(Individual traveler, booked 1 room), from US flag
12-May-2021 Verified Review, stayed from Fri May 07 to Thu May 13 2021 at a $63.61 average nightly rate.
"Quality Accommodations"
Overall Score5.0/ 5
Clean, comfortable room and beds. Very quiet.
(Individual traveler, booked 1 room), from US flag
21-Mar-2021 Verified Review, stayed from Fri Mar 19 to Sat Mar 20 2021 at a $83.99 average nightly rate.
"Girls weekend gone bad."
Overall Score1.0/ 5
We didn’t order a handicap room and didn’t WANT one. We had four women and no bathroom counter! The bathroom sink plunger was stuck down; had to lift it with a plastic knife we brought from a restaurant. The carpet was wet around the refrigerator. We tried to get a different room and were told there were none available. The floor around the ice machine was completely wet. One roommate slid, almost fell and reported it to the front desk. The floor by the elevator was completely wet also, probably from people walking from the pool/ice machine room? We tried to get a refund so we could find another hotel but were told because we reserved through a third party, they couldn’t do that. Kind of RUINED our getaway weekend with the girls.
(Individual traveler, booked 1 room), from US flag
18-Jul-2020 Verified Review, stayed from Thu Jul 16 to Sat Jul 18 2020 at a $102.09 average nightly rate.
"Didn't stay there but still was charged."
Overall Score1.0/ 5
I never stayed here and was charged almost $150.
(Individual traveler, booked 1 room), from US flag
21-May-2020 Verified Review, stayed from Tue May 05 to Thu May 07 2020 at a $60.99 average nightly rate.
"Great Service"
Overall Score4.0/ 5
Fine
(Individual traveler, booked 1 room), from US flag
06-Apr-2020 Verified Review, stayed from Sun Apr 05 to Tue Apr 07 2020 at a $53.99 average nightly rate.
"Everything done professionally"
Overall Score5.0/ 5
From greeting us at the front door to leaving, our stay was nice. The only thing I had an issue with was not replacing the towels and washcloths daily. There were two of us I the room and we were given only two towels.
(Individual traveler, booked 1 room), from US flag
13-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $70.25 average nightly rate.
"Amenities"
Overall Score5.0/ 5
Attractive clean comfortable room/lobby. Loved indoor pool/exercise/breakfast.
(Individual traveler, booked 1 room), from US flag
02-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $72.26 average nightly rate.
"Unfortunate Epxerience"
Overall Score2.0/ 5
The staff was very helpful however, the carpet in the room had food crumbs in several locations. The clerk offered another room and checked it to be sure it was clean. After moving our luggage upstairs, we discovered that there was rust on the plumbing in the bathroom and dirt or mold around the tub. We were too tired to move again, so we reluctantly stayed the night, but will avoid this hotel in the future.
(Individual traveler, booked 1 room), from US flag
18-Jan-2015 Verified Review, stayed from Mon Jul 14 to Tue Jul 15 2014 at a $71.99 average nightly rate.

Summary of Verified Reviews

81
Very Good

Summary of 769 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

Good budget hotel. Close to Walmart. Easily accessible by car and close to shopping areas. Great pool.

Location

92/100
81 reviews

Great location, with good shopping nearby and easy access by car.

Pool

79/100
32 reviews

Great pool.

Cleanliness

71/100
129 reviews

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

Service

70/100
158 reviews

Housekeeping is not great, and guests complain about service professionalism. Friendly reception service, with decent management.

Breakfast

66/100
78 reviews

Breakfast is average.

Room

59/100
226 reviews

Decent rooms with passable beds, but badly kept up. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Spacious and tidy rooms. Shower can be a problem. Acceptable minibar.

Rated 77/100 based on reviews from families.

Great pool. Great reception.

Location

92/100
32 reviews

Great location near lots of shopping.

Pool

77/100
13 reviews

Great pool.

Service

74/100
60 reviews

Friendly service with great reception but subpar housekeeping.

Cleanliness

67/100
48 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Breakfast

67/100
32 reviews

Breakfast is average.

Room

61/100
81 reviews

Large, reasonably clean rooms and comfortable beds. Rooms are run down with bad furniture and TVs and filthy bathrooms.

Rated 76/100 based on reviews from couples.

Spacious rooms. Great shopping.

Location

93/100
24 reviews

Great location near lots of shopping.

Cleanliness

71/100
23 reviews

Clean rooms.

Service

70/100
33 reviews

Acceptable and friendly service with a great reception.

Breakfast

66/100
18 reviews

Breakfast is average.

Comfort

62/100
26 reviews

Large rooms with average comfort and standard beds.

Room

62/100
41 reviews

Rooms are standard overall, but clean and large with OK beds. Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

Rated 78/100 based on reviews from solo travelers.

Clean rooms. Clean.

Location

93/100
6 reviews

Great location.

Cleanliness

71/100
8 reviews

Clean rooms.

Service

70/100
7 reviews

Service is adequate.

Breakfast

61/100
7 reviews

Breakfast is average.

Room

50/100
15 reviews

Rooms are clean and decent overall with okay beds.

Amenities

46/100
5 reviews

Amenities are not the best.

Rated 75/100 based on reviews from business travelers.

Clean.

Room

53/100
8 reviews

Room is all right.

Rated 73/100 based on reviews from all travelers.

Good budget hotel. Close to Walmart. Easily accessible by car and close to shopping areas. Great pool.

Location

92/100
79 reviews

Great location, with good shopping nearby and easy access by car.

Pool

79/100
32 reviews

Great pool.

Cleanliness

71/100
127 reviews

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

Service

70/100
156 reviews

Friendly reception service, with decent management. Housekeeping is not great, and guests complain about service professionalism.

Breakfast

66/100
77 reviews

Breakfast is average.

Room

59/100
223 reviews

Decent rooms with passable beds, but badly kept up. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Spacious and tidy rooms. Shower can be a problem.

Rated 75/100 based on reviews from families.

Great pool.

Location

92/100
30 reviews

Great location near lots of shopping.

Pool

77/100
13 reviews

Great pool.

Service

74/100
59 reviews

Friendly service with great reception but subpar housekeeping.

Breakfast

67/100
31 reviews

Breakfast is average.

Cleanliness

67/100
46 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

61/100
79 reviews

Large, reasonably clean rooms and comfortable beds. Rooms are run down with bad furniture and TVs and filthy bathrooms.

Rated 75/100 based on reviews from couples.

Spacious rooms. Great shopping.

Location

93/100
24 reviews

Great location near lots of shopping.

Cleanliness

71/100
23 reviews

Clean rooms.

Service

71/100
32 reviews

Friendly service and great reception.

Breakfast

66/100
18 reviews

Breakfast is average.

Comfort

60/100
25 reviews

Large rooms with average comfort and standard beds.

Room

60/100
40 reviews

Rooms are standard overall, but clean and large with OK beds. Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

Rated 73/100 based on reviews from solo travelers.

Clean rooms. Clean.

Location

93/100
6 reviews

Great location.

Cleanliness

71/100
8 reviews

Clean rooms.

Service

70/100
7 reviews

Service is adequate.

Breakfast

61/100
7 reviews

Breakfast is average.

Room

50/100
15 reviews

Rooms are clean and decent overall with okay beds.

Amenities

46/100
5 reviews

Amenities are not the best.

Rated 74/100 based on reviews from business travelers.

Fantastic service. Clean.

Room

53/100
8 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

When you stay at Comfort Inn & Suites Orem - Provo in Orem, you'll be in the business district, within a 5-minute drive of Utah Valley University and UCCU Center. This hotel is 1.4 mi (2.3 km) from University Place and 2.5 mi (4 km) from Hale Center Theater Orem.

Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. 38-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Utah Valley University - 0.7 km / 0.4 mi
Get Air Hang Time - 1.2 km / 0.8 mi
UCCU Center - 1.9 km / 1.2 mi
University Place - 2.3 km / 1.4 mi
Orem Community Hospital - 3.7 km / 2.3 mi
Tool Hospital - 3.7 km / 2.3 mi
Hale Center Theater Orem - 4 km / 2.5 mi
Brigham Young University - 5.2 km / 3.2 mi
LaVell Edwards Stadium - 5.7 km / 3.5 mi
Marriott Center - 6.1 km / 3.8 mi
Monte L. Bean Life Science Museum - 6.5 km / 4 mi
Timpanogos Regional Hospital Women's Center - 6.6 km / 4.1 mi
Timpanogos Regional Hospital - 6.6 km / 4.1 mi
Utah Valley Hospital - 6.7 km / 4.1 mi
Provo River - 6.7 km / 4.2 mi

The nearest airports are:
Salt Lake City International Airport (SLC) - 72.8 km / 45.3 mi
Provo, UT (PVU) - 11.3 km / 7 mi

The preferred airport for Comfort Inn & Suites Orem - Provo is Salt Lake City International Airport (SLC).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orem? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a fireplace in the lobby, and a picnic area.

Amenities you and your pet will enjoy

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Free RV, bus, truck parking
  • Wheelchair-accessible concierge desk
  • Parking (limited spaces)
  • Wheelchair-accessible van parking
  • Number of meeting rooms - 1
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 46
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Picnic area
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Total number of rooms - 77
  • Number of floors - 3
  • Professional property host/manager
  • No rollaway/extra beds available
  • Accessible bathroom
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 500

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets must be registered with Front Desk Pet Accommodation: 10.00USD Per Night Pet Limit: A maximum of 2 pets per room.

Misc Fees / Policies

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

People also viewed these hotels