2.5 Star Property Near Womens Place Heart Of Lancaster
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express Hotel & Suites Lancaster Lititz An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Very Poor"
Overall Score2.0/5
Our refridgerator did not work, the keys did not always work, trouble getting on wi fi (front desk had to call some tech person to get us on), breakfast kitchen had trouble heating up the food. The only positive thing was the front desk guy, he was very nice and helpful. I was very disappointed for spending $160 for one night.
Clifford S. (Individual traveler, booked 1 room), from
30-Sep-2021 Verified Review, stayed from Wed Sep 29 to Thu Sep 30 2021 at a $110.99 average nightly rate.
"Room clean good breakfast nice pool."
Overall Score4.0/5
If in area again will stay in this hotel.
Rodney B. (Individual traveler, booked 1 room), from
15-Sep-2021 Verified Review, stayed from Thu Sep 09 to Sun Sep 12 2021 at a $214.99 average nightly rate.
"Horrible"
Overall Score1.0/5
Beds are uncomfortable ceiling are discolored and pealing people were noisy till well past four am so there was no sleeping ask to switch rooms and was told there was no was customer service was horrible staff was not trained and had poor customer communication skills.
Michael S. (Individual traveler, booked 1 room), from
25-Aug-2021 Verified Review, stayed from Mon Aug 23 to Thu Aug 26 2021 at a $122.99 average nightly rate.
"Nice place to stay."
Overall Score5.0/5
Hotel is clean, quiet and management is very nice.
Linda H. (Individual traveler, booked 1 room), from
29-Jul-2021 Verified Review, stayed from Mon Jul 26 to Tue Jul 27 2021 at a $182.99 average nightly rate.
"Carpet smell bad."
Overall Score4.0/5
Friendly staff. But hotel is just old. Carpet really smell bad. Smell moldy. Can’t sleep.
Ann T. (Group coordinator, booked 2 rooms), from
19-Jul-2021 Verified Review, stayed from Sun Jul 18 to Mon Jul 19 2021 at a $106.99 average nightly rate.
"Price? Noise."
Overall Score4.0/5
Got two rooms one from fidat until Sunday no problem. One for friends sat to Sunday got rejected twice. After on phones two cells one landlines one laptop. 40 minutes plus on hold got it but price went up over$20. Friday night ok. Saturday night noisy .screaming in parking lot motorcycle revenge up past midnight. Us on first floor. Friends on 3rd had even louder noise.
Carol J. (Individual traveler, booked 1 room), from
30-Mar-2021 Verified Review, stayed from Fri Mar 26 to Sun Mar 28 2021 at a $179.99 average nightly rate.
"Price? Noise."
Overall Score3.0/5
Ordered two rooms. One for Friday two days one for Sat one day. Friday no problem. Sat go rejected twice. Called four different numbers was on line .2 cells one land line finally got the room the price had gone up over $20. Took it. First night peaceful. Saturday night. Both rooms 1st floor and 3rd floor. Noisy music parking lot yelling. On top never ask about if we had discount.Veteran.AAA.AARP.
Richard M. (Individual traveler, booked 1 room), from
28-Mar-2021 Verified Review, stayed from Sat Mar 27 to Sun Mar 28 2021 at a $185.99 average nightly rate.
"Nice and Comfortable."
Overall Score4.0/5
Front desk personnel were friendly and accommodations clean.
Marysol V. (Individual traveler, booked 1 room), from
28-Nov-2020 Verified Review, stayed from Fri Nov 20 to Wed Nov 25 2020 at a $92.99 average nightly rate.
"Clean, new looking hotel and room"
Overall Score5.0/5
Friendly staff at desk at check-in and clean, new-looking room are all I ask and that's what we got.
Patrick F. (Individual traveler, booked 1 room), from
24-Feb-2014 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2014 at a $119.99 average nightly rate.
Summary of Verified Reviews
83
Good
Summary of 635 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location with good parking availability."Great sightseeing, restaurants and shopping nearby.
Service
84/100
141 reviews
"Service is friendly, but so-so housekeeping."
Pool
75/100
37 reviews
"Great pool."
Breakfast
71/100
73 reviews
"Great and affordable breakfast."
Cleanliness
67/100
118 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
63/100
153 reviews
"Large, reasonably clean rooms and comfortable beds."Poor maintenance in rooms and bathrooms.Complaints about furnishing, kitchenettes, and A/C.
Wellness Area
6/100
7 reviews
"Wellness & sports facilities could be improved."
Rated 79/100 based on reviews from families.
"Good restaurants & bars in the area. Great shopping."
Location
96/100
26 reviews
"Great location. Great sightseeing, restaurants and shopping nearby."
Service
84/100
50 reviews
"Friendly service and great reception."
Pool
73/100
15 reviews
"Great pool."
Breakfast
73/100
27 reviews
"Tasty breakfast."
Cleanliness
64/100
44 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
59/100
52 reviews
"Large, reasonably clean rooms and comfortable beds."Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Rated 76/100 based on reviews from couples.
"Very quiet. Spacious rooms."
Location
97/100
12 reviews
"Great location."
Service
85/100
12 reviews
"Friendly service."
Comfort
74/100
8 reviews
"Very comfortable."
Cleanliness
73/100
9 reviews
"Relatively clean rooms."
Room
65/100
19 reviews
"Rooms acceptably clean, but needing maintenance, with poor bathrooms."
Breakfast
65/100
9 reviews
"Breakfast is average."
Amenities
59/100
5 reviews
"Ordinary amenities."
Rated 75/100 based on reviews from all travelers.
"Good Hotel. Great pool. Great location."
Location
96/100
70 reviews
"Great location with good parking availability."Great sightseeing, restaurants and shopping nearby.
Service
84/100
141 reviews
"Service is friendly, but so-so housekeeping."
Pool
75/100
37 reviews
"Great pool."
Breakfast
71/100
73 reviews
"Great and affordable breakfast."
Cleanliness
67/100
118 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
63/100
153 reviews
"Large, reasonably clean rooms and comfortable beds."Poor maintenance in rooms and bathrooms.Complaints about furnishing, kitchenettes, and A/C.
Wellness Area
6/100
7 reviews
"Wellness & sports facilities could be improved."
Rated 78/100 based on reviews from families.
"Good restaurants & bars in the area. Great shopping."
Location
96/100
26 reviews
"Great location. Great sightseeing, restaurants and shopping nearby."
Service
84/100
50 reviews
"Friendly service and great reception."
Pool
73/100
15 reviews
"Great pool."
Breakfast
73/100
27 reviews
"Tasty breakfast."
Cleanliness
64/100
44 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
59/100
52 reviews
"Large, reasonably clean rooms and comfortable beds."Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Rated 75/100 based on reviews from couples.
"Very quiet. Spacious rooms."
Location
97/100
12 reviews
"Great location."
Service
85/100
12 reviews
"Friendly service."
Comfort
74/100
8 reviews
"Very comfortable."
Cleanliness
73/100
9 reviews
"Relatively clean rooms."
Room
65/100
19 reviews
"Rooms acceptably clean, but needing maintenance, with poor bathrooms."
Breakfast
65/100
9 reviews
"Breakfast is average."
Amenities
59/100
5 reviews
"Ordinary amenities."
Customer Reviews of Holiday Inn Express Hotel & Suites Lancaster Lititz An Ihg Hotel
4.3 of 5Overall
4.1 of 5Amenities
4.2 of 5Quality
4.2 of 5Location
4.4 of 5Cleanliness
4.3 of 5Comfort
4.3 of 5Condition
4.5 of 5Neighborhood
4.4 of 5Service
4.2 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Lititz, Holiday Inn Express Hotel & Suites Lancaster-Lititz, an IHG Hotel is in a rural location, within a 5-minute drive of Womens Place Heart Of Lancaster and Wilbur Chocolate Company. This hotel is 1.4 mi (2.2 km) from Lititz Springs Park and 1.7 mi (2.8 km) from Lititz Museum.
A complimentary buffet breakfast is included.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Womens Place Heart Of Lancaster - 1.1 km / 0.7 mi Lititz Springs Park - 2.2 km / 1.4 mi Moravian Church - 2.4 km / 1.5 mi Lititz Museum - 2.5 km / 1.5 mi Wilbur Chocolate Company - 2.5 km / 1.5 mi Julius Sturgis Pretzel Bakery - 2.6 km / 1.6 mi Lititz Historical Foundation - 2.6 km / 1.6 mi High Sports Family Fun Center - 4.7 km / 2.9 mi Hands-on House - 6.3 km / 3.9 mi Landis Valley Museum - 6.8 km / 4.2 mi Center for Health at Granite Run - 9.7 km / 6 mi Clipper Magazine Stadium - 10.7 km / 6.6 mi Lancaster General ER - 10.7 km / 6.7 mi Lancaster General Hospital - 10.7 km / 6.7 mi Franklin & Marshall College - 10.9 km / 6.8 mi
The nearest airports are: Lancaster, PA (LNS) - 3.4 km / 2.1 mi Harrisburg Intl. Airport (MDT) - 50.2 km / 31.2 mi Reading, PA (RDG-Reading Regional) - 49.2 km / 30.5 mi Harrisburg, PA (HAR-Capital City) - 63.1 km / 39.2 mi
The preferred airport for Holiday Inn Express Hotel & Suites Lancaster-Lititz, an IHG Hotel is Lancaster, PA (LNS).
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Lititz? This hotel has facilities measuring 576 square feet (52 square meters), including a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a vending machine.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Uncovered parking
Wheelchair accessible (may have limitations)
Vending machine
Parking (limited spaces)
Conference space size (meters) - 52
Swimming pool
Free wired Internet
Television in common areas
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Number of buildings/towers - 1
Total number of rooms - 90
Number of floors - 3
Fireplace in lobby
24-hour fitness facilities
One meeting room
Indoor pool
Free breakfast
Express check-out
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Free self parking
Conference space
Wheelchair accessible path of travel
Conference space size (feet) - 576
24-hour business center
Airport & Shuttle Information
We are 1 mile from the Lancaster Airport. Commercial airline is southern Airways Express, serving locations in PA, MD, WV and DC. Harrisburg International Airport is 45 minutes away.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Complimentary deluxe continental breakfast with several hot items included and a pancake machine.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Maximum number of pets per room 2
Only dogs and cats are allowed
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$25.00 one time fee per pet per stay. Cats and dogs, max of 50 lbs per pet, max of 2 pets per room.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 7 AM to 10 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
"Everything exceeded our expectations. We will definitely use your service whenever we travel as a group. I have been telling everyone I know who have children on sports teams that travel about you. Thank you for everything." M.L. - Orlando, FL
