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Holiday Inn Express & Suites Mattoon An Ihg Hotel

121 Swords Dr, Mattoon, IL 61938 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Mattoon Peterson Park
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 447 guest reviews

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  • Free wired Internet
  • Free WiFi
  • 24-hour fitness facilities
  • Indoor pool
  • Free breakfast
  • Smoke-free property
Select Your Room:
10/16/2021 - 10/17/2021
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express & Suites Mattoon An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"It was an very nice room."
Overall Score5.0/ 5
Our stay was awesome. The room was huge and clean. Bed and pillows were comfortable. We didnt use the pool but it looked nice. Breakfast had a lot to choose from and was delicious. Staff was super friendly.
(Individual traveler, booked 1 room), from US flag
08-Sep-2021 Verified Review, stayed from Tue Sep 07 to Wed Sep 08 2021 at a $92.99 average nightly rate.
"Very helpful staff."
Overall Score4.0/ 5
Looking forward to returning to pre pandemic service and breakfast.
(Individual traveler, booked 1 room), from US flag
08-Aug-2021 Verified Review, stayed from Wed Aug 04 to Sun Aug 08 2021 at a $106.50 average nightly rate.
"Hardworking and Kind."
Overall Score5.0/ 5
The place is a little worn, but comfortable and clean where it counts. Devin and his staff were genuinely kind. Very warm to my dog, who loves making new friends. Also, they were very helpful in their knowledge of the area.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $104.99 average nightly rate.
"Customer service was awful."
Overall Score3.0/ 5
We were there with a baseball team and they neglescted to tell anybody of the 12 rooms in thebparty we had to reserve pool time. So we had to ask our kids to leave the pool because two women had "reserved the pool. Also they do not serve a hot breakfast even though Illinois is open from Covid protocol. We were not made aware of any of this on check in and the staff seemed irritated we were there, even though we made up the majority of their business for the weekend.
(Individual traveler, booked 1 room), from US flag
11-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sun Jul 11 2021 at a $96.99 average nightly rate.
"Very good hotel, but very rude guest neighbors."
Overall Score4.0/ 5
We stayed two nights. The first was fine. The second night, starting around midnight, there was a lot of banging doors and loud talking in the hallway. Around 1:00 AM several children or young teenagers came into the room next door, yelling, squealing, banging around and bouncing on the bed, waking us from a sound sleep. After calling the desk, we waited about ten minutes but the noise kept up. I called the desk again. The clerk was outside smoking and said she'd contact them again. After a few more minutes they quieted down a bit, but were noisy until around 2:00. Apparently there were no parents in the room with the children and no one to control the noise and running around. Bad hotel policy to allow this.
(Individual traveler, booked 1 room), from US flag
30-May-2021 Verified Review, stayed from Thu May 27 to Sat May 29 2021 at a $105.99 average nightly rate.
"The room was clean and spacious."
Overall Score5.0/ 5
I would definitely stay at this hotel in the future. I have nothing negative to say about this hotel.
(Individual traveler, booked 1 room), from US flag
17-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sat Aug 15 2020 at a $83.99 average nightly rate.

Summary of Verified Reviews

77
Fair

Summary of 341 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 77/100 based on reviews from all travelers.

"Fair Hotel. Close to Walmart. Located near shopping areas."

Location

91/100
22 reviews

"Great location near lots of shopping."

Service

75/100
67 reviews

"Reception is decent, with overall friendly and professional service."

Value

61/100
8 reviews

"Fairly good value for money."

Vibe

58/100
19 reviews

"OK vibe and a friendly atmosphere." Entrance area is not particularly attractive. Hotel could use some updating.

Breakfast

54/100
23 reviews

"Breakfast is average."

Room

51/100
110 reviews

"Great beds in okay rooms." Badly maintained and cleaned rooms with poor furnishings. Poorly cleaned, outdated rooms with subpar TV's. Shower can be a problem.

Cleanliness

45/100
66 reviews

"Bathrooms and rooms are untidy."

Food

17/100
8 reviews

"Poorly rated food, particularly desserts."

Rated 73/100 based on reviews from families.

"Great location. Friendly service."

Location

90/100
9 reviews

"Great location."

Service

76/100
23 reviews

"Friendly service, and reception was okay."

Breakfast

54/100
7 reviews

"Breakfast is average."

Cleanliness

49/100
18 reviews

"Rooms could be cleaner."

Room

45/100
25 reviews

"Rooms have cleanliness complaints with poor bathrooms, but beds are great."

Rated 70/100 based on reviews from couples.

""

Comfort

62/100
6 reviews

"Comfortable."

Room

46/100
8 reviews

"Room needs to be improved."

Rated 68/100 based on reviews from business travelers.

""

Room

39/100
6 reviews

"Room needs to be improved."

Rated 74/100 based on reviews from solo travelers.

""

Room

46/100
5 reviews

"Room needs to be improved."

Rated 66/100 based on reviews from all travelers.

"Fair Hotel. Close to Walmart. Located near shopping areas."

Location

91/100
22 reviews

"Great location near lots of shopping."

Service

75/100
67 reviews

"Reception is decent, with overall friendly and professional service."

Value

61/100
8 reviews

"Fairly good value for money."

Vibe

58/100
19 reviews

"OK vibe and a friendly atmosphere." Entrance area is not particularly attractive. Hotel could use some updating.

Breakfast

54/100
23 reviews

"Breakfast is average."

Room

51/100
110 reviews

"Great beds in okay rooms." Badly maintained and cleaned rooms with poor furnishings. Poorly cleaned, outdated rooms with subpar TV's. Shower can be a problem.

Cleanliness

45/100
66 reviews

"Bathrooms and rooms are untidy."

Food

17/100
8 reviews

"Poorly rated food, particularly desserts."

Rated 71/100 based on reviews from families.

"Great location. Friendly service."

Location

90/100
9 reviews

"Great location."

Service

76/100
23 reviews

"Friendly service, and reception was okay."

Breakfast

54/100
7 reviews

"Breakfast is average."

Cleanliness

49/100
18 reviews

"Rooms could be cleaner."

Room

45/100
25 reviews

"Rooms have cleanliness complaints with poor bathrooms, but beds are great."

Rated 65/100 based on reviews from couples.

""

Comfort

62/100
6 reviews

"Comfortable."

Room

46/100
8 reviews

"Room needs to be improved."

Rated 66/100 based on reviews from business travelers.

""

Room

39/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Located in Mattoon, Holiday Inn Express & Suites Mattoon, an IHG Hotel is a 3-minute drive from Mattoon Peterson Park and 7 minutes from Kinzel Field. This hotel is 2.9 mi (4.6 km) from Mattoon City Hall and 8.2 mi (13.3 km) from Eastern Illinois University.

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mattoon Peterson Park - 2.8 km / 1.7 mi
Mattoon City Hall - 4.6 km / 2.9 mi
Kinzel Field - 6 km / 3.7 mi
Eastern Illinois University - 13.3 km / 8.2 mi
Lantz Arena - 13.5 km / 8.4 mi
Lincoln Log Cabin - 21.1 km / 13.1 mi
Fox Ridge State Park - 22.4 km / 13.9 mi
Kelly Moore Memorial Park - 24.9 km / 15.5 mi
Hippie Memorial - 26.2 km / 16.3 mi
Lake Shelbyville - 26.6 km / 16.5 mi
Rockome Gardens - 33.6 km / 20.8 mi
Ironhorse Golf Club - 41.3 km / 25.7 mi
Eagle Creek State Park - 42.9 km / 26.7 mi
Shelby County Courthouse - 43.4 km / 26.9 mi
Haughton Park - 43.4 km / 27 mi

The preferred airport for Holiday Inn Express & Suites Mattoon, an IHG Hotel is Decatur, IL (DEC) - 70 km / 43.5 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Mattoon? This hotel has facilities measuring 576 square feet (52 square meters), including a meeting room. Self parking (subject to charges) is available onsite.

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Conference space size (meters) - 52
  • Spa tub
  • Free wired Internet
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • 24-hour fitness facilities
  • Number of buildings/towers - 1
  • Total number of rooms - 69
  • Number of floors - 3
    • One meeting room
    • Indoor pool
    • Free breakfast
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Smoke-free property
    • Laundry facilities
    • Elevator
    • Conference space
    • Self parking (surcharge)
    • Conference space size (feet) - 576
    • 24-hour business center

    Airport & Shuttle Information

    Champaign, Illinois - 45 milesSt Louis Missouri - 130 miles

    Airport Shuttle? Sorry, no airport shuttle available.

    Breakfast Information

    We have a full complimentary breakfast with new healthy options. Includes sausage,bacon, scrambled eggs or omelets. Biscuits and gravy, pancakes, bagels, muffins, cereal, fruit,yogurt and oatmeal. We offer a gluten free bagel or muffin and turkey sausage daily.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pets allowed

    Pets are allowed with $10.00 per night fee.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: USD 5 per night
    • Pet fee: USD 25.00 per pet, per night
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
    • Contactless check-out is available.
    • Enhanced food service safety measures are in place.
    • Individually-wrapped food options are available for breakfast.
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
    • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Reservation might be required for some facilities onsite

    Food service has been amended for enhanced safety

    Property follows sanitization practices of Ecolab (3rd party expert - Global)

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Property confirms they are implementing enhanced cleaning measures

    About Holiday Inn Express

    • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
    • Have their own 100% Arabica Smart Roast Coffee
    • Free high-speed internet service in every room
    • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
    • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
    • Unlimited free local and toll-free calls

    The Holiday Inn Express highlights above are subject to change without notice.

    Hotel Rate Trends at Holiday Inn Express & Suites Mattoon, an IHG Hotel

    Rate fluctuations of Holiday Inn Express & Suites Mattoon, an IHG Hotel

    Above shows averages of room prices for both group/meeting quotes and the lowest individual traveler rates our rate checker could find at the time the group bid was entered. The most competitive group deal shown is 9.3% in November 2019 and the highest average individual rate is $143 in the month of May 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites Mattoon, an IHG Hotel in a month when rates are lower.

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