IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express New York City Chelsea
Below are the verified reviews from guests that we have booked recently:
"Great NYC overnight stay!"
Overall Score4.0/5
Convenient location, only two blocks from Moynihan Train Station. Room is decently updated and clean, king bed and pillows were so very comfortable. Room was warm and toasty on a chilly November evening. Staff was helpful. Breakfast was typical with both hot and cold food items. Bonus that they do not charge extra to store luggage while we explored the city. Would definitely consider staying here again if the price is right. I booked months in advance so I was able to secure a reasonable rate considering it's NYC. Under $200 for a Saturday night.
Aimee V. (Individual traveler, booked 1 room), from
23-Nov-2021 Verified Review, stayed from Sat Nov 20 to Sun Nov 21 2021 at a $156.19 average nightly rate.
"I LOVE NYC Chelsea Holiday Inn Express."
Overall Score5.0/5
I am beyond delighted with my experience as a guest of this Chelsea Hotel. The minute I walked in I was greeted by open arms. The room was neat as a pin, so clean and very comfortable. I've stayed in other hotels in Manhattan and this is without a doubt my favorite. I'll be back.!
Barbara A. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a $215.00 average nightly rate.
"Buen servicio"
Overall Score4.0/5
El servicio muy bueno, hablan espanol, localidad cerca de todo, seguridad, buen ambiente internacional.
Elidia R. (Group coordinator, booked 2 rooms), from
08-Jan-2014 Verified Review, stayed from Thu Nov 07 to Sat Nov 09 2013 at a $203.00 average nightly rate.
Summary of Verified Reviews
80
Very Good
Summary of 2,162 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
94/100
463 reviews
"Great location."Central location with great sightseeing, dining out and shopping.Close to public transport and the train.
WiFi
91/100
9 reviews
"Good internet service. Average wifi quality."
Service
83/100
462 reviews
"Efficient, friendly service with a nice reception."Housekeeping and management are lacking.Room service could have been improved. Hotel security is ok.
Breakfast
68/100
346 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
57/100
280 reviews
"Acceptably clean rooms and dining area."Moderately clean hotel facilities. Bathroom is relatively clean.
Room
57/100
585 reviews
"Old, tiny but relatively tidy rooms with poor minibars."Comfortable beds.The rooms need maintenance with poor A/C, furniture, and bathrooms.Small but relatively clean bathrooms.Views are decent, and so are the TV's. Shower was ok.
Comfort
49/100
353 reviews
"Small rooms with comfort and noise issues."Lovely beds, but substandard room maintenance with poor A/C.
Wellness Area
32/100
19 reviews
"Poorly reviewed fitness area."
Amenities
28/100
157 reviews
"Guests like the grounds but not the buildings or lobby."Elevator in need of updating.
Rated 76/100 based on reviews from families.
"Great shopping."
Location
94/100
170 reviews
"Great location. Close to public transport and the train."Good shopping and sightseeing.
Service
85/100
142 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Room service could have been improved.
Breakfast
68/100
132 reviews
"Affordable, fairly tasty breakfasts."
Room
47/100
185 reviews
"Outdated, rooms with poor cleanliness and maintenance."Small rooms with subpar A/C, minibars, and kitchenettes.Comfortable beds. Bathrooms are not great, but moderately clean.Shower was ok.
Cleanliness
43/100
90 reviews
"Bathrooms are relatively clean, but rooms are less well cleaned."Moderately clean hotel facilities.
Comfort
40/100
126 reviews
"Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds."
Amenities
25/100
53 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 77/100 based on reviews from couples.
"Near city centre. Great desserts & fruits."
Location
93/100
75 reviews
"Great location, reasonable parking, and good sightseeing."Close to public transport and the train.
Service
81/100
64 reviews
"Friendly and professional service, with great reception but subpar housekeeping."
Breakfast
67/100
58 reviews
"Affordable, fairly tasty breakfasts."
Room
59/100
93 reviews
"Awesome beds, and reasonably clean rooms."Some don't like the size or furnishing of the rooms.Minibar can be a problem.
Cleanliness
55/100
44 reviews
"Room cleanliness is acceptable."
Vibe
38/100
15 reviews
"Vibe is not too good. Entrance area is not particularly attractive."Hotel could use some updating.
Wellness Area
37/100
8 reviews
"Wellness & sports facilities could be improved."
Rated 77/100 based on reviews from solo travelers.
"Great reception. Fair breakfast prices."
Location
95/100
41 reviews
"Great location."
Service
83/100
48 reviews
"Efficient, friendly service with a nice reception."
Room
70/100
53 reviews
"Excellent rooms with wonderful beds."Rooms are mostly clean but with subpar maintenance, and A/C is poor.Small rooms and badly rated minibars.
Breakfast
69/100
35 reviews
"Breakfast is average."
Cleanliness
66/100
25 reviews
"Room cleanliness is acceptable."
Rated 65/100 based on reviews from business travelers.
"Fantastic service. Great location."
Location
95/100
15 reviews
"Great location."
Service
79/100
19 reviews
"Friendly service."
Breakfast
65/100
9 reviews
"Breakfast is average."
Cleanliness
58/100
7 reviews
"Quite clean."
Room
46/100
16 reviews
"Room needs to be improved."
Rated 86/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
90/100
10 reviews
"Good location, close to public transport."
Service
84/100
10 reviews
"Fantastic service."
Breakfast
71/100
11 reviews
"Tasty breakfast."
Cleanliness
64/100
5 reviews
"Quite clean."
Room
56/100
11 reviews
"Rooms are fine; small but very peaceful."
Comfort
55/100
9 reviews
"Small, decently comfortable rooms with excellent beds."
Rated 86/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
95/100
7 reviews
"Great location."
Service
87/100
7 reviews
"Friendly service."
Breakfast
65/100
12 reviews
"Breakfast is average."
Room
53/100
7 reviews
"Room is all right."
Rated 74/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
94/100
287 reviews
"Well-located, although unfortunately the parking isn't easy."Central location with great sightseeing, dining out and shopping.Close to public transport and the train.
WiFi
86/100
5 reviews
"Good wifi quality."
Service
85/100
313 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Great hotel security. Room service could have been improved.
Breakfast
67/100
192 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
62/100
202 reviews
"Acceptably clean rooms and dining area. Bathroom is relatively clean."
Room
58/100
397 reviews
"Old, tiny but relatively tidy rooms with poor minibars."Comfortable beds.The rooms need maintenance with poor A/C, furniture, and bathrooms.Small but relatively clean bathrooms.Views are decent, and so are the TV's. Shower was ok.
Amenities
32/100
112 reviews
"Guests like the grounds but not the buildings or lobby."Elevator in need of updating.
Rated 73/100 based on reviews from families.
"Great shopping."
Location
94/100
86 reviews
"Great location with excellent sightseeing. Train station is close."
Service
84/100
76 reviews
"Efficient, friendly service with a nice reception."
Breakfast
67/100
57 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
55/100
54 reviews
"Decently clean rooms and bathrooms. Moderately clean hotel facilities."
Room
51/100
102 reviews
"Awesome beds, and reasonably clean rooms."Small, badly maintained rooms with poor minibars.Complaints about furnishing, kitchenettes, and A/C.Bathroom is relatively clean. Shower was ok.
Amenities
29/100
36 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 75/100 based on reviews from couples.
"Great desserts & fruits. Good snacks."
Location
96/100
43 reviews
"Great location, reasonable parking, and good sightseeing."Close to public transport and the train.
Service
87/100
41 reviews
"Efficient, friendly service with a nice reception."
Breakfast
67/100
31 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
54/100
30 reviews
"Room cleanliness is acceptable."
Room
52/100
60 reviews
"Awesome beds, and reasonably clean rooms."Small rooms and badly rated minibars.Guests complain about furniture and bathrooms.
Wellness Area
38/100
7 reviews
"Wellness & sports facilities could be improved."
Rated 75/100 based on reviews from solo travelers.
"Great hotel security. Great reception."
Location
94/100
28 reviews
"Great location."
Service
82/100
35 reviews
"Efficient, friendly service with a nice reception."
Breakfast
68/100
23 reviews
"Breakfast is average."
Room
68/100
34 reviews
"Awesome beds, and reasonably clean rooms."Small rooms with below average bathrooms and poor maintenance.
Cleanliness
66/100
21 reviews
"Room cleanliness is acceptable."
Amenities
31/100
11 reviews
"Hotel buildings could use some improvement."
Rated 62/100 based on reviews from business travelers.
"Great location. Friendly service."
Location
95/100
9 reviews
"Great location."
Service
83/100
10 reviews
"Friendly service."
Breakfast
65/100
8 reviews
"Breakfast is average."
Cleanliness
59/100
6 reviews
"Quite clean."
Room
51/100
11 reviews
"Room is all right."
Rated 79/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
95/100
6 reviews
"Great location."
Breakfast
67/100
5 reviews
"Breakfast is average."
Room
55/100
8 reviews
"Room is all right."
Rated 78/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
93/100
12 reviews
"Great location."
Service
80/100
8 reviews
"Friendly service."
Breakfast
69/100
6 reviews
"Breakfast is average."
Room
51/100
9 reviews
"Small, but acceptable, rooms."
Comfort
47/100
7 reviews
"Small and uncomfortable rooms."
Rated 76/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
94/100
123 reviews
"Great location with excellent sightseeing."Close to public transport and the train.
Service
82/100
109 reviews
"Friendly and professional service, with great reception but subpar housekeeping."
Breakfast
71/100
101 reviews
"Tasty breakfast."
Room
48/100
126 reviews
"Small, neglected rooms, un-stocked minibars and poor furniture."Bathrooms are relatively clean, but rooms are less well cleaned.Comfortable beds.
Cleanliness
42/100
58 reviews
"Bathrooms are relatively clean, but rooms are less well cleaned."Moderately clean hotel facilities.
Comfort
40/100
70 reviews
"Beds are good but rooms are small, noisy, with complaints about comfort."
Amenities
25/100
30 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Rated 77/100 based on reviews from families.
"Train station is close. Professional service."
Location
94/100
66 reviews
"Great location. Close to public transport and the train."
Service
85/100
53 reviews
"Efficient, friendly service with a nice reception."
Breakfast
68/100
54 reviews
"Breakfast is average."
Cleanliness
42/100
30 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Room
36/100
65 reviews
"Rooms have problems with size, cleanliness, and maintenance."Comfortable beds.
Comfort
35/100
39 reviews
"Small rooms with complaints about comfort, but good beds."
Amenities
24/100
14 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Rated 73/100 based on reviews from couples.
"Wonderful sightseeing. Great reception."
Location
93/100
21 reviews
"Good location, close to public transport."
Service
78/100
16 reviews
"Friendly service."
Breakfast
70/100
14 reviews
"Tasty breakfast."
Cleanliness
54/100
9 reviews
"Room cleanliness is acceptable."
Room
50/100
20 reviews
"Room cleanliness is acceptable."
Amenities
26/100
5 reviews
"Hotel buildings could use some improvement."
Rated 78/100 based on reviews from solo travelers.
"Comfortable beds. Tasty breakfast."
Location
95/100
6 reviews
"Great location."
Service
83/100
8 reviews
"Fantastic service."
Breakfast
69/100
8 reviews
"Breakfast is average."
Comfort
57/100
5 reviews
"Comfortable."
Room
54/100
10 reviews
"Room is all right."
Rated 67/100 based on reviews from all travelers.
"Good budget hotel. Close to Penn. Good for sightseeing with access to public transportation."
Location
95/100
5 reviews
"Great location."
Service
78/100
6 reviews
"Fantastic service."
Breakfast
68/100
7 reviews
"Breakfast is average."
Room
52/100
13 reviews
"Small, but acceptable, rooms."
Comfort
50/100
13 reviews
"Small, comfortable rooms."
Amenities
25/100
5 reviews
"Amenities are not the best."
Customer Reviews of Holiday Inn Express New York City Chelsea
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to the Holiday Inn Express NYC – Chelsea. - Our hotel is located in the trendy district of Chelsea, bordering the West Village and Midtown Manhattan. We offer complimentary hot breakfast daily and complimentary Wi-Fi to all guests;* we can arrange private car or shared van service to transport guests to and from all local airports;* I hope you'll enjoy our 24-hour fitness center during your stay. You can easily keep up with your exercise routine. Visit famous attractions such as Madison Square Garden, Times Square, and Central Park. The Jacob Javits Convention Center is less than a mile away. Take the family to the Chelsea Piers Sports & Entertainment Complex for golf, bowling, rock-climbing and skating. Enjoy major brand shopping, wonderful international restaurants, Greek Revival Architecture and interesting galleries, all close to the hotel.
Green Sustainability
We are committed to implementing sustainable and innovative practices that will benefit the environment, our local and global communities, and the performance of our business. EarthView delivers environmental and conservation programs that positively impact a hotel operation’s bottom line while simultaneously improving the well-being of our guests, our employees, our communities, and our planet. Through EarthView, we are doing our part to make sustainable hospitality a genuine reality.
Amenities / Features
Check In: 3:00 pm - 12:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary breakfast
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Jacuzzi
Laundry valet service
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private garden grounds
Radio in room
Self controlled heating/cooling system
Shower
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: HBO
TV Channel: Showtime
Voicemail
Airport & Shuttle Information
LaGuardia - 9 milesNewark - 11 milesJFK - 15 miles
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Free Smart Start Breakfast featuring a breakfast bar serving an array of hot and cold breakfast items.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Only Service animals allowed.
Cleaning Policies
We have implemented a number of safety and cleanliness measures, to help make you and your travelers feel safe and secure when staying with us! Please inquire if you are interested in specific details on IHG Way of Clean program details.
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Seasonality of Hotel Rates at Holiday Inn Express - New York City Chelsea, an IHG Hotel
The graph above is seasonality of room rates for both group/meeting rates and the lowest online individual rates we could find at the time the group/meeting bid was placed. The most competitive group rate shown is 11.4% in April 2020 and the highest average individual rate is $251 in the month of September 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express - New York City Chelsea, an IHG Hotel in a month when rates are lower.
