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The Inn at Cross Keys Station

66 NW Cedar Street, Madras, OR 97741 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near St. Charles - Madras
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Very Good
4.0/5

Based on 213 guest reviews

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  • Free wired Internet
  • Free WiFi
  • Free newspapers in lobby
  • Indoor pool
  • Smoke-free property
  • Free self parking
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10/19/2021 - 10/20/2021
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Inn at Cross Keys Station

Below are the verified reviews from guests that we have booked recently:
"Very Clean and Very Helpful Staff"
Overall Score5.0/ 5
This hotel was very clean and had a great breakfast. I really appreciated the staff who helped us in deciding if we could make a trip to Crater lake in the snow.
(Individual traveler, booked 1 room), from US flag
29-Jan-2020 Verified Review, stayed from Tue Jan 28 to Wed Jan 29 2020 at a $83.91 average nightly rate.
"Room was great Breakfast was a JOKE !"
Overall Score4.0/ 5
we really liked the hotel, very clean and well appointed ! The morning breakfast was a complete disaster ! We went down on a Saturday morning at around 8 am. The dining room was filled with lots of families. We went through the line and there was NO hot food available two cold eggs and no bacon or sausage, no gravy for the biscuit's, as stated when we checked in on Friday. We sat down with some juice and waited for the hot food to come out. Finally the person brought out two pieces of bacon on a plate to add to the EMPTY warming pan. Of course this was a joke right ? I asked the person when the hot food would be coming out and he said he was working on it ?? The next round he brought out four pieces of bacon, oh lets add PAPER thin bacon. That was gone in one second this is a dining room of 25 30 people waiting for food ! I asked again when the food would be coming out. He said he was sorry but working as fast as he could WHAT ? A lot of people in the dining room were upset and asking the same question I was. We waited about 40 minutes and NO more hot food ever came out. We gave up and left the hotel VERY DISAPPOINTED in this ! On a Saturday morning, the hotel should have had food prepared in advance n warming trays FULL ready to serve ! I hope you FIX this problem ! If your going to advertise a hot breakfast you should follow through with that. Disappointed !
(Individual traveler, booked 1 room), from US flag
06-Jan-2020 Verified Review, stayed from Fri Jan 03 to Sat Jan 04 2020 at a $98.25 average nightly rate.
"Best Hotel Ever"
Overall Score5.0/ 5
Politeness,professionalism, proficiency and patience at its finest. The breakfast was even better! The staff, from top down, was very accommodating. The Inn is located in a very central location near many outstanding attractions.
(Individual traveler, booked 1 room), from US flag
15-Jul-2019 Verified Review, stayed from Fri Jul 12 to Sun Jul 14 2019 at a $131.39 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 575 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 90/100 based on reviews from all travelers.

"Excellent wellness hotel. Located near shopping areas with easy access to parking. Great pool. Great room. Awesome vibe."

Wellness Area

96/100
20 reviews

"Great wellness & sports facilities."

Vibe

94/100
44 reviews

"Awesome vibe. Stylish hotel. Pleasant entrance area. Modern Hotel." Friendly atmosphere. Great for a wellness holiday. Awesome for families. Nice for romantic trips.

Location

90/100
52 reviews

"Great location with good parking availability."

Pool

88/100
38 reviews

"Clean pool area."

Amenities

85/100
52 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

Service

84/100
113 reviews

"Professional and friendly staff at reception, but substandard management."

Breakfast

76/100
85 reviews

"Tasty breakfast."

Cleanliness

74/100
85 reviews

"Clean hotel facilities." Rooms and pool area moderately clean but bathrooms are poorly cleaned.

Room

71/100
150 reviews

"Relatively clean, spacious rooms with great views." Badly maintained rooms, with poor A/C and unclean bathrooms. Comfortable beds. Shower can be a problem.

Rated 86/100 based on reviews from families.

"Great wellness & sports facilities. Clean hotel facilities."

Vibe

92/100
10 reviews

"Awesome vibe."

Pool

90/100
10 reviews

"Great pool."

Location

88/100
11 reviews

"Great location."

Service

85/100
24 reviews

"Friendly service and great reception."

Amenities

83/100
8 reviews

"Nice building."

Breakfast

78/100
21 reviews

"Tasty breakfast."

Cleanliness

72/100
16 reviews

"Relatively clean rooms."

Comfort

66/100
24 reviews

"Fairly comfortable, but problems with A/C." Peaceful rooms with great beds.

Room

60/100
38 reviews

"Awesome beds, and reasonably clean rooms." Rooms needing maintenance, with bad bathrooms and A/C.

Rated 87/100 based on reviews from couples.

"Pleasant entrance area. Great view."

Vibe

94/100
8 reviews

"Awesome vibe."

Location

92/100
14 reviews

"Great location."

Pool

89/100
7 reviews

"Great pool."

Amenities

88/100
9 reviews

"Nice building."

Service

81/100
17 reviews

"Friendly service."

Breakfast

74/100
19 reviews

"Tasty breakfast."

Cleanliness

73/100
18 reviews

"Relatively clean rooms."

Comfort

69/100
19 reviews

"Decently comfortable, spacious rooms with great beds."

Room

68/100
31 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms." Amply-sized rooms with excellent beds and superb views.

Rated 77/100 based on reviews from solo travelers.

"Very quiet. Clean."

Location

90/100
5 reviews

"Great location."

Amenities

86/100
6 reviews

"Nice building."

Service

80/100
7 reviews

"Fantastic service."

Breakfast

74/100
6 reviews

"Tasty breakfast."

Comfort

70/100
7 reviews

"Reasonably comfortable, peaceful rooms."

Cleanliness

69/100
7 reviews

"Quite clean."

Room

64/100
10 reviews

"Room is all right."

Rated 86/100 based on reviews from business travelers.

"Fantastic service. Great room."

Room

64/100
5 reviews

"Room is all right."

Rated 86/100 based on reviews from all travelers.

"Excellent wellness hotel. Located near shopping areas with easy access to parking. Great pool. Great room. Awesome vibe."

Wellness Area

96/100
20 reviews

"Great wellness & sports facilities."

Vibe

94/100
44 reviews

"Awesome vibe. Stylish hotel. Pleasant entrance area. Modern Hotel." Friendly atmosphere.

Location

90/100
51 reviews

"Great location with good parking availability."

Pool

88/100
38 reviews

"Clean pool area."

Amenities

85/100
52 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

Service

84/100
113 reviews

"Professional and friendly staff at reception, but substandard management."

Breakfast

76/100
85 reviews

"Tasty breakfast."

Cleanliness

74/100
85 reviews

"Clean hotel facilities." Rooms and pool area moderately clean but bathrooms are poorly cleaned.

Room

71/100
150 reviews

"Relatively clean, spacious rooms with great views." Badly maintained rooms, with poor A/C and unclean bathrooms. Comfortable beds. Shower can be a problem.

Rated 86/100 based on reviews from families.

"Great wellness & sports facilities. Clean hotel facilities."

Vibe

92/100
10 reviews

"Awesome vibe."

Pool

90/100
10 reviews

"Great pool."

Location

88/100
11 reviews

"Great location."

Service

85/100
24 reviews

"Friendly service and great reception."

Amenities

83/100
8 reviews

"Nice building."

Breakfast

78/100
21 reviews

"Tasty breakfast."

Cleanliness

72/100
16 reviews

"Relatively clean rooms."

Comfort

66/100
24 reviews

"Fairly comfortable, but problems with A/C." Peaceful rooms with great beds.

Room

60/100
38 reviews

"Awesome beds, and reasonably clean rooms." Rooms needing maintenance, with bad bathrooms and A/C.

Rated 86/100 based on reviews from couples.

"Great view. Pleasant entrance area."

Vibe

94/100
8 reviews

"Awesome vibe."

Location

92/100
14 reviews

"Great location."

Pool

89/100
7 reviews

"Great pool."

Amenities

88/100
9 reviews

"Nice building."

Service

81/100
17 reviews

"Friendly service."

Breakfast

74/100
19 reviews

"Tasty breakfast."

Cleanliness

73/100
18 reviews

"Relatively clean rooms."

Comfort

69/100
19 reviews

"Decently comfortable, spacious rooms with great beds."

Room

68/100
31 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms." Amply-sized rooms with excellent beds and superb views.

Rated 78/100 based on reviews from solo travelers.

"Very quiet. Clean."

Location

90/100
5 reviews

"Great location."

Amenities

86/100
6 reviews

"Nice building."

Service

80/100
7 reviews

"Fantastic service."

Breakfast

74/100
6 reviews

"Tasty breakfast."

Comfort

70/100
7 reviews

"Reasonably comfortable, peaceful rooms."

Cleanliness

69/100
7 reviews

"Quite clean."

Room

64/100
10 reviews

"Room is all right."

Rated 82/100 based on reviews from business travelers.

"Fantastic service. Great room."

Room

64/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

When you stay at The Inn at Cross Keys Station in Madras, you'll be within a 5-minute drive of St. Charles - Madras. This hotel is 8.1 mi (13 km) from Cove Palisades State Park and 10.6 mi (17 km) from Cascade Range.

Grab a bite from the snack bar/deli serving guests of The Inn at Cross Keys Station.

Make yourself at home in one of the 72 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

St. Charles - Madras - 1.3 km / 0.8 mi
Cove Palisades State Park - 13 km / 8.1 mi
Cascade Range - 17 km / 10.6 mi
Deschutes River - 20.5 km / 12.7 mi
The Museum at Warm Springs - 21.3 km / 13.3 mi
Indian Head Casino - 21.4 km / 13.3 mi
Haystack Campground - 23.6 km / 14.7 mi
Peter Skene Ogden State Park - 29.7 km / 18.4 mi
Crescent Moon Ranch - 34.9 km / 21.7 mi
Ochoco National Forest - 35.1 km / 21.8 mi
Crooked River - 39.9 km / 24.8 mi
Smith Rock State Park - 40.2 km / 25 mi
High Desert Sports Complex - 43.3 km / 26.9 mi
Crooked River Ranch Golf Course - 45.4 km / 28.2 mi
Faith, Hope & Charity Vineyards - 47.4 km / 29.5 mi

The preferred airport for The Inn at Cross Keys Station is Robert's Field Airport (RDM) - 46.9 km / 29.2 mi

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.

Don't miss out on recreational opportunities including an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Spa tub
  • Free wired Internet
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Free newspapers in lobby
  • Fireplace in lobby
  • Indoor pool
  • Total number of rooms - 72
  • Number of floors - 3
  • Cash Deposit Required
  • No rollaway/extra beds available
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Conference space

Airport & Shuttle Information

Redmond Airport30 minutes away from the Hotel.Personal Driver Service available

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property confirms they are implementing enhanced cleaning measures

Testimonials:

Testimonials icon
"This was truly a great service and I will be using it in the future. It was great for your company to do most of the work for me!! Thanks for the service!!" L.B. - Frederick, MD

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