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Crystal Inn Hotel & Suites West Valley City

2254 West City Center Court, West Valley City, UT 84119 US near Exit 18 on I-215 (~0.2mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Hale Center Theater
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Very Good
4.0/5

Based on 1291 guest reviews

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  • Free WiFi
  • Number of indoor pools - 1
  • Free continental breakfast
  • Free breakfast
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Free area shuttle
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08/17/2022 - 08/18/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crystal Inn Hotel & Suites West Valley City

Below are the verified reviews from guests that we have booked recently:
"Clean and comfortable."
Overall Score4.0/ 5
Room was clean. Air worked. Check in and out was smooth. Not too noisy. Bed comfortable. Breakfast.
(Individual traveler, booked 1 room), from US flag
19-May-2022 Verified Review, stayed from Mon May 16 to Tue May 17 2022 at a $107.99 average nightly rate.
"Holds Standard"
Overall Score5.0/ 5
We have stayed a few times now and thankfully, Crystal Inn is still customer friendly, overall clean and has comfortable beds(!). Cannot lower rating for housekeeping being so short staffed~Maybe when work ethics are restored our room will get its daily refresh. Front desk was helpful and kind, breakfast was included but restaurants are nearby as well. We will continue to book here. Thank you.
(Individual traveler, booked 1 room), from US flag
27-Jul-2021 Verified Review, stayed from Tue Jul 20 to Sat Jul 24 2021 at a $102.82 average nightly rate.
"Do not to soon to answer."
Overall Score4.0/ 5
Only been here three hours.
(Individual traveler, booked 1 room), from US flag
27-May-2021 Verified Review, stayed from Thu May 27 to Fri May 28 2021 at a $64.80 average nightly rate.
"Crystal Inn Hotel West Valley City."
Overall Score4.0/ 5
For the price of a night stay this place was great. This hotel is not new by any means but has been updated and rooms are clean. The local to the Maverick Center is unmatched. Do yourself a favor and skip the traffic and parking fee, stay the night here. There are also a good selection of restaurants within walking distance from this hotel. I would stay here again!
(Individual traveler, booked 1 room), from US flag
02-Feb-2020 Verified Review, stayed from Sat Jan 25 to Sun Jan 26 2020 at a $73.41 average nightly rate.
"It was great close by maverick center."
Overall Score5.0/ 5
It was great nice breakfast.
(Individual traveler, booked 1 room), from US flag
26-Jan-2020 Verified Review, stayed from Sat Jan 25 to Sun Jan 26 2020 at a $92.80 average nightly rate.

Summary of Verified Reviews

Rated 87/100 based on reviews from all travelers.

Very good budget hotel. Close to restaurants and bars with nearby parking areas. Great pool. Great room.

Location

93/100
163 reviews

Great location near the airport. Centrally located, near restaurants, bars, and shopping. Excellent parking and car access.

Breakfast

86/100
177 reviews

Great and affordable breakfast.

Value

84/100
68 reviews

Best value for money. Fair breakfast prices.

Room

78/100
337 reviews

Large, clean rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with average furnishing. Shower can be a problem. Kitchenettes and minibars are as expected.

Pool

78/100
56 reviews

Great pool.

Food

78/100
35 reviews

Menu is excellent with tasty food.

Service

76/100
290 reviews

Friendly and acceptably professional service, with decent reception but lower quality management. Great hotel security.

Cleanliness

75/100
253 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Comfort

73/100
174 reviews

Great sized rooms, very comfortable with wonderful beds. Small bathrooms but not so noisy.

WiFi

67/100
6 reviews

Average wifi quality.

Rated 85/100 based on reviews from families.

Accessible parking. Great shopping.

Location

94/100
55 reviews

Great location. Shopping, restaurants and bars in the area are great.

Room

85/100
109 reviews

Large, clean rooms with excellent beds. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs.

Value

83/100
17 reviews

Best value for money.

Breakfast

83/100
63 reviews

Tasty breakfast.

Food

81/100
17 reviews

Menu is excellent with tasty food.

Pool

80/100
24 reviews

Great pool.

Cleanliness

79/100
80 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Comfort

78/100
54 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Service

75/100
90 reviews

Friendly service, and reception was okay.

Rated 86/100 based on reviews from couples.

Delicious food. Comfortable beds.

Location

91/100
17 reviews

Great location.

Breakfast

87/100
17 reviews

Tasty breakfast.

Value

83/100
8 reviews

Best value for money.

Food

80/100
6 reviews

Delicious food.

Service

77/100
18 reviews

Friendly service, and reception was okay.

Room

74/100
29 reviews

Large, tidy rooms with comfy beds, yet poor bathrooms. Shower can be a problem.

Comfort

73/100
18 reviews

Great sized rooms, very comfortable with wonderful beds.

Cleanliness

73/100
21 reviews

Clean rooms.

Rated 84/100 based on reviews from business travelers.

Good restaurants & bars in the area. Fantastic service.

Location

93/100
9 reviews

Great location.

Breakfast

85/100
6 reviews

Tasty breakfast.

Service

79/100
9 reviews

Friendly service.

Room

73/100
11 reviews

Great room.

Comfort

73/100
7 reviews

Comfortable rooms, and not too noisy.

Cleanliness

72/100
7 reviews

Clean.

Rated 86/100 based on reviews from solo travelers.

Friendly service. Great location.

Comfort

77/100
5 reviews

Very comfortable.

Room

73/100
5 reviews

Great room.

Rated 83/100 based on reviews from all travelers.

Very good budget hotel. Close to restaurants and bars with nearby parking areas. Great pool. Great room.

Location

93/100
160 reviews

Great location near the airport. Centrally located, near restaurants, bars, and shopping. Excellent parking and car access.

Breakfast

85/100
171 reviews

Great and affordable breakfast.

Value

83/100
65 reviews

Best value for money. Fair breakfast prices.

Room

79/100
325 reviews

Large, clean rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Rooms relatively new with decent minibars. Rooms have average kitchenettes and furniture. Shower can be a problem.

Pool

79/100
55 reviews

Great pool.

Food

78/100
34 reviews

Great menu and food, with unexceptional desserts.

Service

76/100
278 reviews

Friendly and acceptably professional service, with decent reception but lower quality management. Great hotel security.

Cleanliness

75/100
240 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

WiFi

67/100
6 reviews

Average wifi quality.

Rated 85/100 based on reviews from families.

Accessible parking. Great shopping.

Location

94/100
54 reviews

Great location. Shopping, restaurants and bars in the area are great.

Room

86/100
104 reviews

Large, clean rooms with excellent beds. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs.

Value

83/100
17 reviews

Best value for money.

Breakfast

83/100
60 reviews

Tasty breakfast.

Pool

81/100
23 reviews

Great pool.

Food

81/100
16 reviews

Menu is excellent with tasty food.

Cleanliness

80/100
77 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Comfort

79/100
52 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Service

75/100
87 reviews

Friendly service, and reception was okay.

Rated 86/100 based on reviews from couples.

Delicious food. Comfortable beds.

Location

91/100
17 reviews

Great location.

Breakfast

87/100
17 reviews

Tasty breakfast.

Value

83/100
8 reviews

Best value for money.

Food

80/100
6 reviews

Delicious food.

Service

77/100
18 reviews

Friendly service, and reception was okay.

Room

74/100
28 reviews

Large, tidy rooms with comfy beds, yet poor bathrooms. Shower can be a problem.

Cleanliness

73/100
21 reviews

Clean rooms.

Comfort

72/100
17 reviews

Great sized rooms, very comfortable with wonderful beds.

Rated 79/100 based on reviews from business travelers.

Good restaurants & bars in the area. Clean.

Location

93/100
9 reviews

Great location.

Breakfast

85/100
6 reviews

Tasty breakfast.

Service

77/100
7 reviews

Friendly service.

Room

74/100
10 reviews

Great room.

Comfort

74/100
6 reviews

Comfortable rooms, and not too noisy.

Cleanliness

73/100
6 reviews

Clean.

Rated 79/100 based on reviews from solo travelers.

Friendly service. Great location.

Comfort

77/100
5 reviews

Very comfortable.

Room

73/100
5 reviews

Great room.

Rated 84/100 based on reviews from all travelers.

Very good budget hotel. Close to restaurants and bars with nearby parking areas. Great pool. Great room.

Breakfast

88/100
6 reviews

Tasty breakfast.

Service

75/100
11 reviews

Fantastic service.

Cleanliness

74/100
12 reviews

Clean rooms.

Comfort

72/100
6 reviews

Very comfortable.

Room

68/100
9 reviews

Clean, reasonable rooms.

Review Semantics by TrustYou

Property Description

When you stay at Crystal Inn Hotel & Suites West Valley City in West Valley City, you'll be near the airport, within a 15-minute drive of Maverik Center and Salt Palace. This hotel is 10.3 mi (16.6 km) from Temple Square and 7.3 mi (11.7 km) from Utah State Fairpark.

Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites West Valley City. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hale Center Theater - 0.2 km / 0.1 mi
Maverik Center - 0.7 km / 0.4 mi
Golf In the Round - 3.9 km / 2.5 mi
Rocky Mountain Womens Health Center - West Valley - 4.9 km / 3 mi
Wairhouse Trampoline Park - 4.9 km / 3.1 mi
Stonebridge Golf Club - 5.9 km / 3.7 mi
International Peace Gardens - 9.2 km / 5.7 mi
Desert Star Playhouse - 9.3 km / 5.8 mi
St. Mark's Hospital - 9.6 km / 6 mi
Forest Dale Golf Course - 9.9 km / 6.1 mi
Eagle Gate College - 10.1 km / 6.3 mi
Salt Lake Community College - 10.2 km / 6.4 mi
Smith's Ballpark - 10.4 km / 6.5 mi
Utah Olympic Oval - 10.6 km / 6.6 mi
Intermountain Medical Center - 10.7 km / 6.6 mi

The preferred airport for Crystal Inn Hotel & Suites West Valley City is Salt Lake City International Airport (SLC) - 13.6 km / 8.5 mi

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Valley City? This hotel features 1450 square feet (131 square meters) of event facilities. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Guests can get around on the complimentary shuttle, which operates within 3 mi.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Conference space size (meters) - 131
  • Free WiFi
  • Designated smoking areas
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Internet access - wireless
  • Tours/ticket assistance
  • Accessible bathroom
  • RV, bus, truck parking
  • Free continental breakfast
  • Free breakfast
  • Visual alarms in hallways
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Total number of rooms - 122
  • Number of floors - 3
  • Professional property host/manager
  • Property does not require health documentation at check-in
  • Noise-free rooms not guaranteed
  • Property does not offer onsite COVID-19 testing
  • No alcohol served onsite
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Television in common areas
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Picnic area
  • Free newspapers in lobby
  • Free area shuttle
  • Off-street parking
  • Luggage storage
  • Express check-out
  • Grocery/convenience store
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Computer station
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 1450
  • 24-hour business center

Airport & Shuttle Information

The Salt Lake International Airport is 10 minutes away via I-215 toI-80. The Crystal Inn offers a 24 hour complimentary shuttle to and from the airport and to and from the TRAX lightrail system.

Local Shuttle Info: Complimentary 24 hour airport shuttle. Call to be picked up. Complimentary Local shuttle service is av available within a 3 mile radius of the hotel. Advanced reservations required.

Breakfast Information

Our hot American breakfast buffet is served weekdays from 6AM-9AM and weekends 7AM-10AM. The buffet features eggs, potatoes, breakfast meat (bacon, sausage or ham) and one specialty item. There is also a selection of pastries, breads, fruits and cereal. Our guests say it is one of the best complimentary breakfasts they have experienced.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 25

Maximum number of pets per room 2

Pet maximum weight in kg is 11

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

$50.00 per week per pet. Max of 2 pets. DOGS ONLY. Pets must be crated when left in rooms.

Parking Info

Complimentary parking for all. Ample bus parking. Parking lot.

Internet / WiFI

Complimentary Wi-Fi through out /newly installed high speed Fiber Optic

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

Group vs. Individual Rates at Crystal Inn Hotel West Valley City

Rate fluctuations of Crystal Inn Hotel West Valley City

The chart above shows trends of prices for both our group rates and the best individual traveler prices we could find at the time the group/meeting offer was placed. The best group/meeting rate displayed is 17.3% in the month of June 2020 and the highest average individual rate is $190 in the month of September 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crystal Inn Hotel West Valley City in a month when rates are lower.

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