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Comfort Inn & Suites Denison Lake Texoma

715 N Point Look Out Drive, Denison, TX 75020 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Waterloo Lake Regional Park
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Poor
2.0/5

Based on 439 guest reviews

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  • Swimming pool
  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free self-serve breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
11/29/2022 - 11/30/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Comfort Inn & Suites Denison Lake Texoma

Below are the verified reviews from guests that we have booked recently:
"Refund"
Overall Score1.0/ 5
Res was for the 14th thru the 21. Checked out on the 18th instead. Mr Johnson only refunded me for two days when I did not stay the night of the 18th, 19th or 20th. Last time I checked that amounted to three days. Mr Johnson must?ve have decided he needed that 100$ of mine more than I did. Monica at the front desk was a jewel. But I won?t be staying at Comfort Inn again. Should?ve stayed at La Quinta.
(Individual traveler, booked 1 room), from US flag
14-Jul-2022 Verified Review, stayed from Tue Jun 14 to Tue Jun 21 2022 at a $111.00 average nightly rate.
"Every desk clerk was very professional and nice."
Overall Score5.0/ 5
The hotel and rooms are really nice and the location is excellent with eating places and Wal Mart. There are other businesses also that might be in need. The highway is very close to the hotel as well. I had a situation that came up and I am very pleased at how it was handled thru Help Support and Stays Support which was settled in two days. Thank You very much for your help.
(Individual traveler, booked 1 room), from US flag
03-Sep-2021 Verified Review, stayed from Fri Jul 30 to Sun Aug 01 2021 at a $89.10 average nightly rate.
"Not holiday inn anymore see review."
Overall Score3.0/ 5
No amenities, elevator broke we're on 3rd floor, name change no sign on the building, looked abandoned plaster falling off above window. Was quite and for the most part clean. But this location is no longer a holiday inn express its a comfort inn and suites. So I'm guessing they are in process of renovating.
(Group coordinator, booked 2 rooms), from US flag
10-Aug-2021 Verified Review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $145.99 average nightly rate.
"Not owned by Holiday Inn. Horrible accommodations."
Overall Score1.0/ 5
We thought we booked a Holiday Inn Express but got to the site and the sign was gone. The driveway was littered with cigarette butts and the landscaping was overgrown or dead. Inside the pool contained stagnant water and the area smelled horrible. The beds in our room sank in the middle, the furniture was marked up and the floor was uneven. We left and went to the very nice La Quinta hotel across the way.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Wed Jul 21 to Thu Jul 22 2021 at a $111.77 average nightly rate.
"Horrible hotel stay ever."
Overall Score2.0/ 5
We got to the hotel at 5. Check in was at 3. None of the rooms were ready. There were people standing around everywhere waiting on a room. When we finally got a room we were told there were no clean towels. Told us to come back later to get them. Went back at 7 to get towels was told still weren't ready that they would be put in our room while we were gone. Got back to the room at 1230am to find no towels in our room. Had to go to the front desk to basically have to beg for towels. Got ready to go to bed pulled the comforter back to find other people hair on the sheets. Not even sure the sheets were changed. Needless to say we will NEVER stay there again!
(Individual traveler, booked 1 room), from US flag
19-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $99.00 average nightly rate.
"Not Holiday Inn Express!"
Overall Score2.0/ 5
This hotel is converting from HIEX to Comfort Inn. Our room was clean ish. The hotel is definitely dated and could use a deep clean. The stairwells have not been vacuumed in a while. I know everyone is struggling with enough employees but some of the issues I saw were not around just that. We checked in okay but it took longer than it should have because the key card machine only worked half the time. Got to the room it looked okay but there were no towels. Picked up the phone to call down and ask for some and the phone didn?t work. I walked down only to find out they were running short on towels and had some in the washer. Since it was 11pm she didn?t know if she would get them to me anytime soon. Fortunately I had a clean t shirt to use. I would steer clear until they get the change over done. The ladies at the front desk were pleasant and doing the best with what they had available to them so you can?t fault them, this is an ownership issue.
(Individual traveler, booked 1 room), from US flag
19-Jul-2021 Verified Review, stayed from Fri Jul 16 to Sat Jul 17 2021 at a $99.00 average nightly rate.
"Lack of knowledge."
Overall Score2.0/ 5
Dirty bathtub mold and old soap, room did not get clean linens stated both mutha towels were in washer and dryer.
(Individual traveler, booked 1 room), from US flag
13-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sun Jul 11 2021 at a $139.00 average nightly rate.
"Disappointed in facility. Toilet in room need to be replaced, stained."
Overall Score3.0/ 5
Will not return to facility. This is second time we have stayed there and felt like things weren?t up to par.
(Individual traveler, booked 1 room), from US flag
08-Feb-2021 Verified Review, stayed from Fri Feb 05 to Sun Feb 07 2021 at a $97.99 average nightly rate.
"Holiday Inn Express Denison."
Overall Score4.0/ 5
The staff is always friendly and the rooms are clean. Not crazy about no breakfast since the scamdemic started but grateful for coffee.
(Individual traveler, booked 1 room), from US flag
01-Nov-2020 Verified Review, stayed from Thu Oct 29 to Fri Oct 30 2020 at a $84.99 average nightly rate.
"No Rooms"
Overall Score1.0/ 5
Booked a room No rooms available.
(Individual traveler, booked 1 room), from US flag
14-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sat Aug 15 2020 at a $64.84 average nightly rate.
"Liars and thieves."
Overall Score1.0/ 5
Booked through Hotel Planer. Did not get the room I needed on a Holiday Weekend. Could not get a refund to go across the street to a hotel that could accommodate us. They blamed it on Hotel Planer. Would not help getting s refund.
(Individual traveler, booked 1 room), from US flag
30-Jul-2020 Verified Review, stayed from Sat Jul 04 to Mon Jul 06 2020 at a $55.99 average nightly rate.
"The employees put out no effort."
Overall Score1.0/ 5
Booked room through their agent, Priceline. Requested Two beds on th first floor. Agent said no problem, was booked. This was 4th of July weekend so no other hotels available. They gave me a room on the 4th floor with one bed. Guest had to sleep on the floor for two nights because they would not issue a refund. The hotel would not issue a refund before I checked in. Lies all the way. No communication between day and night shift about problems.
(Individual traveler, booked 1 room), from US flag
05-Jul-2020 Verified Review, stayed from Sat Jul 04 to Mon Jul 06 2020 at a $55.99 average nightly rate.
"Great"
Overall Score5.0/ 5
Really it?s wonderful service and clean rooms I like it.
(Individual traveler, booked 1 room), from US flag
07-Mar-2020 Verified Review, stayed from Sat Mar 07 to Sun Mar 08 2020 at a $64.95 average nightly rate.
"Great hotel great deals."
Overall Score5.0/ 5
It is a very nice hotel. The staff is lovely. The pool is inside but could use some Tlc.Breakfast is delicious.
(Individual traveler, booked 1 room), from US flag
06-Jul-2019 Verified Review, stayed from Thu Jul 04 to Sun Jul 07 2019 at a $56.60 average nightly rate.

Summary of Verified Reviews

62
Poor

Summary of 383 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 62/100 based on reviews from all travelers.

Room needs to be improved. Pool should be renewed.

Location

67/100
24 reviews

Decent location, but problems with parking.

Service

64/100
92 reviews

Service and reception relatively professional and friendly but housekeeping is not great.

Value

41/100
20 reviews

Value for money could be better.

Breakfast

28/100
35 reviews

Breakfast can be improved.

Room

26/100
166 reviews

Neglected rooms with poor air conditioning, TV's, and kitchenettes. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Comfort

23/100
80 reviews

Poor beds, with complaints about A/C and noise.

Amenities

21/100
51 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Cleanliness

21/100
118 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Pool

17/100
25 reviews

Pool should be renewed.

Food

15/100
8 reviews

Food could be better.

Rated 59/100 based on reviews from families.

Friendly service.

Service

68/100
27 reviews

Acceptable and friendly service with a great reception.

Location

64/100
11 reviews

Location is ok.

Value

38/100
8 reviews

Value for money could be better.

Breakfast

28/100
11 reviews

Breakfast can be improved.

Comfort

25/100
28 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

Room

25/100
51 reviews

Badly maintained rooms, with poor A/C and unclean bathrooms. Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Amenities

23/100
15 reviews

Hotel buildings could use some improvement.

Cleanliness

18/100
39 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 57/100 based on reviews from couples.

Service

65/100
5 reviews

Service is adequate.

Breakfast

33/100
7 reviews

Breakfast can be improved.

Comfort

21/100
10 reviews

Not very comfortable, with poor beds.

Cleanliness

20/100
11 reviews

Rooms could be cleaner.

Amenities

19/100
6 reviews

Hotel buildings could use some improvement.

Room

16/100
15 reviews

Poorly-maintained rooms, badly rated bathrooms and beds. Poorly cleaned rooms with uncomfortable furniture.

Rated 54/100 based on reviews from all travelers.

Room needs to be improved. Pool should be renewed.

Location

67/100
24 reviews

Decent location, but problems with parking.

Service

64/100
92 reviews

Service and reception relatively professional and friendly but housekeeping is not great.

Value

41/100
20 reviews

Value for money could be better.

Breakfast

28/100
35 reviews

Breakfast can be improved.

Room

26/100
166 reviews

Neglected rooms with poor air conditioning, TV's, and kitchenettes. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Comfort

23/100
80 reviews

Poor beds, with complaints about A/C and noise.

Cleanliness

21/100
118 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

21/100
51 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Pool

17/100
25 reviews

Pool should be renewed.

Food

15/100
8 reviews

Food could be better.

Rated 53/100 based on reviews from families.

Friendly service.

Service

68/100
27 reviews

Acceptable and friendly service with a great reception.

Location

64/100
11 reviews

Location is ok.

Value

38/100
8 reviews

Value for money could be better.

Breakfast

28/100
11 reviews

Breakfast can be improved.

Comfort

25/100
28 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

Room

25/100
51 reviews

Badly maintained rooms, with poor A/C and unclean bathrooms. Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Amenities

23/100
15 reviews

Hotel buildings could use some improvement.

Cleanliness

18/100
39 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 57/100 based on reviews from couples.

Service

65/100
5 reviews

Service is adequate.

Breakfast

33/100
7 reviews

Breakfast can be improved.

Comfort

21/100
10 reviews

Not very comfortable, with poor beds.

Cleanliness

20/100
11 reviews

Rooms could be cleaner.

Amenities

19/100
6 reviews

Hotel buildings could use some improvement.

Room

16/100
15 reviews

Poorly-maintained rooms, badly rated bathrooms and beds. Poorly cleaned rooms with uncomfortable furniture.

Review Semantics by TrustYou

Property Description

Located in Denison, Comfort Inn & Suites Denison - Lake Texoma is within a 5-minute drive of Grayson County Frontier Village and Museum and Eisenhower Veterans Monument. This hotel is 3 mi (4.8 km) from Waterloo Lake Regional Park and 3.1 mi (5.1 km) from Frontier Village.

A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.

Make yourself at home in one of the 79 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Waterloo Lake Regional Park - 3.6 km / 2.2 mi
Eisenhower Veterans Monument - 4.2 km / 2.6 mi
Grayson County Frontier Village and Museum - 4.2 km / 2.6 mi
Frontier Village - 4.7 km / 2.9 mi
Red River Railroad Museum - 5.8 km / 3.6 mi
Eisenhower Birthplace State Historic Site - 6.4 km / 3.9 mi
Texoma Medical Center - 7 km / 4.4 mi
Lake Texoma - 8.4 km / 5.2 mi
Eisenhower State Park - 8.7 km / 5.4 mi
Red River - 9.1 km / 5.6 mi
Sherman VA Clinic - 10.7 km / 6.6 mi
Grayson County College - 10.8 km / 6.7 mi
Harber Wildlife Museum - 12.5 km / 7.8 mi
Hagerman National Wildlife Refuge - 15.6 km / 9.7 mi
Kelly Square - 16.6 km / 10.3 mi

The nearest airports are:
Dallas-Fort Worth Intl. Airport (DFW) - 123.6 km / 76.8 mi
Love Field Airport (DAL) - 119.8 km / 74.4 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Number of meeting rooms - 1
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Roll-in shower
  • Total number of rooms - 79
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Accessible bathroom
  • Off-street parking
  • Free self-serve breakfast
  • Free breakfast
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Elevator
  • Free self parking
  • Fitness facilities
  • Pool sun loungers

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 15

Maximum number of pets per room 2

Pet maximum weight in kg is 7

Pets allowed

$50 pet fee, non-refundable. Max weight 30lbs.

Misc Fees / Policies

  • Pet fee: USD 100.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

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