IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Kimpton Epic Hotel An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"View is the highlight."
Overall Score3.0/5
The view is the best part of the hotel. It’s really nothing negative about the team here as they were all very nice. Could be COVID but no room service and VERY limited options to get any food or drinks in the hotel. They have $6.00 to go iced teas at hotel restaurant. So most people are doordashing it so there are lots of bags of used delivery food in hallway. Way overcrowded pool. We couldn’t get a seat for two straight days. I guess we could get up at 7am and reserve a chair but it’s vacation. Very convenient location and again beautiful view.
Ryan L. (Individual traveler, booked 1 room), from
17-Mar-2021 Verified Review, stayed from Sun Mar 14 to Thu Mar 18 2021 at a $335.99 average nightly rate.
"Great Hotel"
Overall Score5.0/5
The hotel is beautiful. I was on waterfront side and had a great view of downtown Miami. The only complaint I have is with the restaurant in the hotel. Is overly priced. My crab cake tasted like it was burned and the mashed potatoes were cold. Other than that we had a great time and we will be back in July for my daughter’s wedding.
Sharon N. (Individual traveler, booked 1 room), from
13-Mar-2020 Verified Review, stayed from Thu Mar 12 to Fri Mar 13 2020 at a $164.26 average nightly rate.
"Cruise Stay in Miami"
Overall Score5.0/5
Great hotel in downtown Miami. Wonderful attentive service. We enjoyed the complementary wine happy hour for guests. Fun location near shopping, restaurants and a Whole Foods grocery. Got a quiet and restful night of sleep before going on a cruise.
Erick W. (Individual traveler, booked 1 room), from
22-Dec-2019 Verified Review, stayed from Sat Dec 21 to Sun Dec 22 2019 at a $179.38 average nightly rate.
"More than I expected"
Overall Score5.0/5
Luxury facilities, best option in neighborhood.
Jose Z. (Individual traveler, booked 1 room), from
27-Jul-2019 Verified Review, stayed from Fri Jul 26 to Sat Jul 27 2019 at a $131.38 average nightly rate.
"Amazing experience from decor to staff and everything in between."
Overall Score5.0/5
From the moment you arrive at the Kimpton Epic, there is an instant Miami vide. This experience continues from the impeccably dressed staff to the fruit infused water. The views are second to none and especially beautiful from the pool lounge on the 16th floor. Overall, the Kimpton EPIC is the perfect downtown Miami hotel experience.
Steven K. (Individual traveler, booked 1 room), from
10-May-2019 Verified Review, stayed from Wed May 08 to Fri May 10 2019 at a $163.28 average nightly rate.
"I was a bit disappointed with the hotel management during our stay."
Overall Score3.0/5
The hotel facilities were very nice, room was clean and nicely sized. The disappointing part of our stay was management's decision to power wash the pool deck between 10am and 1pm while guests were trying to enjoy a beautiful relaxing day by the pool. Several guests were asked to move from their locations multiple times to allow for the power washing. The power washing went on for three hours even though some of the guest complained about the noise and fumes from the power washer generator. The pool staff were also upset since most of the guest left the pool area which meant no tips for them. the pool staff brought it to management's attention but were told it had to be done. I went to the front desk and spoke to management and they said they would look into it and apologized. They pretty much disregarded the guests and continued with power washing. Very disappointing for a hotel of this stature. Thanks for ruining a what could have been a relaxing day by the pool.
Manuel R. (Individual traveler, booked 1 room), from
12-Feb-2019 Verified Review, stayed from Thu Feb 07 to Mon Feb 11 2019 at a $361.75 average nightly rate.
Summary of Verified Reviews
85
Very Good
Summary of 1,936 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good boutique hotel. Great location. Awesome vibe."
Location
79/100
231 reviews
"Great location. Pricey, inconvenient parking."Central location, near good restaurants and bars, and the beach.
Vibe
76/100
120 reviews
"Excellent vibe and pretty inviting atmosphere. Relatively modern hotel."Stylish hotel. Entrance area is ok. Hotel is relatively luxurious.Nice boutique hotel. Good resort hotel. Nice for romantic trips.
Room
67/100
528 reviews
"Great views and balconies, and spacious, somewhat new rooms."Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C.Room maintenance is lacking, as are beds, kitchenettes and furnishings.Bathrooms are large but with substandard cleaning.Shower can be a problem.
Service
65/100
436 reviews
"Friendly, fairly professional service from reception and wait staff."Valet service could be better. Housekeeping and management are lacking.Room service could have been improved.Booking process should be better organized.
Breakfast
62/100
13 reviews
"Breakfast is average."
Food
52/100
119 reviews
"Guests complain about the dining, with a poor menu and high prices."Dining area is relatively clean.
Cleanliness
42/100
209 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."Dining area is relatively clean.
Value
31/100
116 reviews
"Value for money could be better. Food is a bit overpriced."Affordable beverage prices.
Rated 78/100 based on reviews from families.
"Pool is good. Good location."
Pool
81/100
17 reviews
"Great pool."
Location
76/100
28 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
68/100
46 reviews
"Acceptable and friendly service with a great reception."Room service could have been improved.
Room
60/100
72 reviews
"Great views and balconies in okay rooms with decent beds."Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.
Cleanliness
37/100
27 reviews
"Rooms could be cleaner."
Value
28/100
19 reviews
"Value for money could be better. Food is a bit overpriced."
Rated 77/100 based on reviews from couples.
"Beautiful architecture. Stylish hotel."
Location
80/100
28 reviews
"Great location."
Vibe
76/100
22 reviews
"Awesome vibe. Relatively modern hotel. Stylish hotel."
Room
65/100
60 reviews
"Great views and balconies, and spacious, somewhat new rooms."Guests complained about bathrooms and general cleanliness of the rooms.
Breakfast
61/100
5 reviews
"Breakfast is average."
Service
58/100
40 reviews
"Poor quality housekeeping, but decent, friendly service staff."Valet service could be better. Room service could have been improved.
Food
55/100
18 reviews
"Food is all right."
Cleanliness
44/100
24 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Value
30/100
11 reviews
"Value for money could be better."
Rated 70/100 based on reviews from business travelers.
"Great location."
Location
79/100
5 reviews
"Great location."
Service
59/100
10 reviews
"Service is adequate."
Room
51/100
8 reviews
"Room is all right."
Value
28/100
5 reviews
"Value for money could be better."
Rated 74/100 based on reviews from solo travelers.
""
Service
69/100
6 reviews
"Service is adequate."
Room
59/100
9 reviews
"Room is all right."
Rated 77/100 based on reviews from all travelers.
"Very good boutique hotel. Great location. Awesome vibe."
Location
81/100
207 reviews
"Great location. Pricey, inconvenient parking."Near city centre with nearby beaches, restaurants, bars, and shopping.
Bar
80/100
31 reviews
"Great, affordable bar with good drinks."
Vibe
78/100
107 reviews
"Excellent vibe and pretty inviting atmosphere. Relatively modern hotel."Entrance area is ok. Stylish hotel. Hotel is relatively luxurious.
Service
68/100
397 reviews
"Friendly, fairly professional service from reception and wait staff."Valet service could be better. Housekeeping and management are lacking.Room service could have been improved.Booking process should be better organized.
Room
67/100
474 reviews
"Great views and balconies, and spacious, somewhat new rooms."Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C.Room maintenance is lacking, as are beds, kitchenettes and furnishings.Bathrooms are large but with substandard cleaning.
Breakfast
63/100
11 reviews
"Breakfast is average."
Food
51/100
107 reviews
"Guests complain about the dining, with a poor menu and high prices."Desserts & fruits are ok.
Cleanliness
45/100
190 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Value
30/100
103 reviews
"Value for money could be better. Food is a bit overpriced."Affordable beverage prices.
Rated 76/100 based on reviews from families.
"Pool is good. Good location."
Pool
81/100
14 reviews
"Great pool."
Location
76/100
27 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
71/100
40 reviews
"Friendly service and great reception."
Room
61/100
61 reviews
"Great views and balconies in okay rooms with decent beds."Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.
Cleanliness
40/100
22 reviews
"Rooms could be cleaner."
Value
27/100
15 reviews
"Value for money could be better."
Rated 76/100 based on reviews from couples.
"Great shopping."
Location
81/100
25 reviews
"Great location."
Vibe
75/100
18 reviews
"Awesome vibe. Relatively modern hotel."
Room
65/100
49 reviews
"Great views and balconies, and spacious, somewhat new rooms."Guests complained about bathrooms and general cleanliness of the rooms.
Service
65/100
33 reviews
"Poor quality housekeeping, but decent, friendly service staff."Valet service could be better.
Food
53/100
14 reviews
"Food is all right."
Cleanliness
46/100
21 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Value
30/100
9 reviews
"Value for money could be better."
Rated 78/100 based on reviews from solo travelers.
""
Service
69/100
6 reviews
"Service is adequate."
Room
59/100
8 reviews
"Room is all right."
Rated 66/100 based on reviews from business travelers.
"Great location."
Service
61/100
8 reviews
"Service is adequate."
Room
51/100
7 reviews
"Room is all right."
Rated 73/100 based on reviews from all travelers.
"Very good boutique hotel. Great location. Awesome vibe."
Location
75/100
18 reviews
"Well-located, although unfortunately the parking isn't easy."
Vibe
65/100
11 reviews
"Decent vibe. Relatively modern hotel."
Room
59/100
42 reviews
"Decent rooms with great views. Rooms could be cleaner."
Food
51/100
10 reviews
"Food is all right."
Service
51/100
35 reviews
"Service is adequate. Valet service could be better."
Cleanliness
36/100
14 reviews
"Rooms could be cleaner."
Value
30/100
12 reviews
"Value for money could be better."
Rated 65/100 based on reviews from couples.
"Great location."
Room
55/100
8 reviews
"Room is all right."
Service
54/100
7 reviews
"Service is adequate."
Rated 76/100 based on reviews from families.
""
Room
58/100
9 reviews
"Room is all right."
Service
57/100
5 reviews
"Service is adequate."
Customer Reviews of Kimpton Epic Hotel An Ihg Hotel
4.2 of 5Overall
4.3 of 5Amenities
4.4 of 5Cleanliness
4.3 of 5Comfort
4.4 of 5Condition
4.4 of 5Neighborhood
4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Kimpton EPIC Hotel, an IHG Hotel, you'll be centrally located in Miami, within a 5-minute walk of Bayfront Park and James L. Knight Center. This 5-star hotel is 0.5 mi (0.8 km) from Brickell City Centre and 0.6 mi (1 km) from Bayside Marketplace.
Enjoy seafood at Area 31, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Make yourself at home in one of the 411 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 55-inch flat-screen televisions are provided, with satellite programming available. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Distances are displayed to the nearest 0.1 mile and kilometer.
James L. Knight Center - 0.2 km / 0.1 mi Downtown Miami Shopping District - 0.3 km / 0.2 mi Bayfront Park - 0.4 km / 0.3 mi Brickell City Centre - 0.8 km / 0.5 mi Bayside Marketplace - 1 km / 0.6 mi Miami-Dade County Courthouse - 1.1 km / 0.7 mi Island Queen Cruises - 1.1 km / 0.7 mi Freedom Tower - 1.3 km / 0.8 mi FTX Arena - 1.3 km / 0.8 mi Museum Park - 1.6 km / 1 mi Phillip and Patricia Frost Museum of Science - 1.8 km / 1.1 mi Perez Art Museum Miami - 2.1 km / 1.3 mi Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 2.1 km / 1.3 mi Calle Ocho Walk of Fame - 3.5 km / 2.1 mi LoanDepot park - 3.5 km / 2.2 mi
The nearest airports are: Miami Intl. Airport (MIA) - 11.9 km / 7.4 mi Fort Lauderdale-Hollywood Intl. Airport (FLL) - 40.6 km / 25.2 mi Miami, FL (MPB-Public Seaplane Base) - 4 km / 2.5 mi Miami, FL (OPF-Opa Locka Executive) - 23.1 km / 14.4 mi
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Miami? This hotel has facilities measuring 25000 square feet (2323 square meters), including conference space.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Green Sustainability
Green Key - 4 KeysFlorida Green Lodging
Amenities you and your pet will enjoy
Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 18
Gift shops or newsstand
Dry cleaning/laundry service
RV, bus, truck parking (surcharge)
Pool umbrellas
Number of meeting rooms - 13
Conference space size (meters) - 2323
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Braille or raised signage
Number of outdoor pools - 2
Assistive listening devices available
In-room accessibility
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Rooftop terrace
Wheelchair-accessible on-site restaurant
Multilingual staff
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Turkish bath/Hammam
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Food and water bowls
Express check-in
Wheelchair-accessible path to elevator
Total number of rooms - 411
Number of floors - 30
Professional property host/manager
LGBTQ friendly
Parking height restrictions apply
Wheelchair-accessible registration desk
Pool hoist on site
Wheelchair-accessible pool
Spa treatment room(s)
Marina on site
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Full-service spa
Wedding services
24-hour fitness facilities
Free bicycles on site
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Library
Number of restaurants - 1
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Sauna
Steam room
Conference space
Pool cabanas (surcharge)
Valet parking (surcharge)
ATM/banking
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 25000
Concierge services
24-hour business center
Airport & Shuttle Information
Miami Intl Airport; 7 miles 15 minutes distance; $25 for taxi ++
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Full Buffet Breakfast $24++
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
all pets welcome; no pet fee
Internet / WiFI
$12.99 per day, complimentary for our Kimpton Karma Members https://www.kimptonhotels.com/karma-rewards/overview
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 15 and USD 30 per person (approximately)
Valet parking fee: USD 48 per night (in/out privileges)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 150.00 per night
Resort fee: USD 33.90 per accommodation, per night
The resort fee includes:
Pool access
Fitness center access
Fitness/yoga classes
Business center/computer access
Internet access
Newspaper
Phone calls
In-room safe
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Cashless transactions are available
Contactless food service / room service is available
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Kimpton Hotels
Boutique hotel with more than 60+ properties nationwide
Kimpton Karma Rewards is a free guest program which offers guests the opportunity to earn free nights, get free Wi-Fi, exclusive offers on hotel stays, a $10 bar credit for in-room snacks or bar cocktails, and a $30 spa credit towards a massage, facial, or body treatment
Nightly wine hour
Free coffee and tea in the lobby
Yoga mats provided upon request
Pet friendly hotel free for cats, dogs, and other pets of any size
Access to their public bikes for free to tour around the city or neighborhood
Kimpton Hotels also offers guest free travel items left behind or forgotten like plastic travel bags, fan, humidifier, curling and straightening iron, steamer, spray wrinkle remover, a night light, and so much more
The Kimpton Hotels highlights above are subject to change without notice.
