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Microtel Inn & Suites by Wyndham Bryson City

82 Songbird Forest Road, Bryson City, NC 28713 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Island Park
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Average
3.0/5

Based on 993 guest reviews

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  • Free wired Internet
  • Free WiFi
  • Stair-free path to entrance
  • Smoke-free property
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10/27/2021 - 10/28/2021
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Microtel Inn & Suites by Wyndham Bryson City

Below are the verified reviews from guests that we have booked recently:
"Closed location with no notice to me."
Overall Score1.0/ 5
In my life,I have never been treated so bad and will never stay at any Microtel. They said they sent cancellation notice(which they did not!)I and my daughter and husband drove a long distance to find out we had nowhere to stay!Your hotel didn’t have a problem charging my Visa for a rm. that I didn’t get on Jan. 9th.This charge is in “dispute” with my charge co!I will never ever stay at a Microtel.Thank God the Sleep in helped me out of this terrible predicament on a 4rh of July wknd!
(Individual traveler, booked 1 room), from US flag
07-Jul-2021 Verified Review, stayed from Fri Jul 02 to Mon Jul 05 2021 at a $81.99 average nightly rate.
"Hotel Closed."
Overall Score1.0/ 5
We arrived for our stay at the Bryson City Microtel. When we arrived the hotel was boarded up. Will never book again with this company.
(Individual traveler, booked 1 room), from US flag
15-Jun-2021 Verified Review, stayed from Mon Jun 14 to Wed Jun 16 2021 at a $99.00 average nightly rate.
"Update Time"
Overall Score3.0/ 5
This Facility Could use an update, squeaky Floors, Water pressure is low. Breakfast should have more options, Veggie foods and fruits.
(Individual traveler, booked 1 room), from US flag
05-Nov-2019 Verified Review, stayed from Fri Nov 01 to Mon Nov 04 2019 at a $93.46 average nightly rate.
"Fraud and rude."
Overall Score1.0/ 5
I didn't even stay there..and when I called the hotel the guy was rude and wouldn't even give me any info on the 3rd party he said arranged the booking except the name all he said was I had to call them and tolook there info up on google..
(Individual traveler, booked 1 room), from US flag
11-Jun-2019 Verified Review, stayed from Fri Jun 07 to Sun Jun 09 2019 at a $75.60 average nightly rate.
"Nice but not fancy."
Overall Score4.0/ 5
The hotel was clean and the staff was friendly. It is a good place to stay for a no thrills hotel. No restuarant near and the breakfast is very minimal. But the rooms were clean and a good size.
(Individual traveler, booked 1 room), from US flag
26-Apr-2019 Verified Review, stayed from Thu Apr 25 to Fri Apr 26 2019 at a $58.50 average nightly rate.
"Many Thanks"
Overall Score4.0/ 5
The room was clean and the staff was great, especially Donna who was very helpful.
(Individual traveler, booked 1 room), from US flag
30-Aug-2014 Verified Review

Summary of Verified Reviews

64
Poor

Summary of 358 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 64/100 based on reviews from all travelers.

"Close to parking areas."

Location

79/100
39 reviews

"Great location and easy parking."

Service

71/100
75 reviews

"Friendly, acceptably professional service." Guests complain about reception staff and management.

Vibe

70/100
11 reviews

"Decent vibe."

Room

62/100
112 reviews

"Great views from the small rooms, kept up acceptably but with subpar beds." Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Cleanliness

59/100
79 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

40/100
46 reviews

"Breakfast affordable but not highly reviewed."

Rated 64/100 based on reviews from families.

"Very quiet. Fantastic service."

Location

79/100
14 reviews

"Great location."

Service

71/100
15 reviews

"Friendly service."

Cleanliness

55/100
16 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Room

51/100
20 reviews

"Complaints about cleanliness and beds."

Comfort

40/100
16 reviews

"Quiet rooms, but general comfort and beds are lacking."

Amenities

39/100
9 reviews

"Hotel buildings could use some improvement."

Breakfast

39/100
11 reviews

"Breakfast can be improved."

Rated 50/100 based on reviews from all travelers.

"Close to parking areas."

Location

78/100
38 reviews

"Great location and easy parking."

Service

71/100
74 reviews

"Friendly, acceptably professional service." Guests complain about reception staff and management.

Vibe

70/100
11 reviews

"Decent vibe."

Room

62/100
111 reviews

"Great views from the small rooms, kept up acceptably but with subpar beds." Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Cleanliness

58/100
78 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

39/100
45 reviews

"Breakfast affordable but not highly reviewed."

Rated 60/100 based on reviews from families.

"Fantastic service. Great location."

Location

79/100
14 reviews

"Great location."

Service

71/100
15 reviews

"Friendly service."

Cleanliness

55/100
16 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Room

51/100
20 reviews

"Complaints about cleanliness and beds."

Comfort

40/100
16 reviews

"Quiet rooms, but general comfort and beds are lacking."

Breakfast

39/100
11 reviews

"Breakfast can be improved."

Amenities

39/100
9 reviews

"Hotel buildings could use some improvement."

Review Semantics by TrustYou

Property Description

With a stay at Microtel Inn & Suites by Wyndham Bryson City in Bryson City, you'll be steps from Nantahala National Forest and a 4-minute drive from The Storytelling Center of the Southern Appalachians. This hotel is 1.7 mi (2.8 km) from Tuckasegee River and 1.7 mi (2.8 km) from Great Smoky Mountains Railroad.

Make yourself at home in one of the 59 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

Distances are displayed to the nearest 0.1 mile and kilometer.

Nantahala National Forest - 0.1 km / 0.1 mi
The Storytelling Center of the Southern Appalachians - 2.7 km / 1.7 mi
Tuckasegee River - 2.8 km / 1.7 mi
Great Smoky Mountains Railroad - 2.8 km / 1.7 mi
The Cottage Craftsman - 2.8 km / 1.7 mi
Smokey Mountain Trains Museum - 2.8 km / 1.8 mi
Nantahala Brewing Company - 2.9 km / 1.8 mi
Island Park - 3 km / 1.9 mi
Swain Community Hospital - 3.5 km / 2.2 mi
Great Smoky Mountains National Park - 6.9 km / 4.3 mi
Tom Branch Falls - 8.2 km / 5.1 mi
Indian Creek Falls - 8.4 km / 5.2 mi
Pincu Pottery - 9.5 km / 5.9 mi
Smoky Mountain Country Club - 12.7 km / 7.9 mi
Cooper Creek Trout Farm & Pond - 13 km / 8.1 mi

The preferred airport for Microtel Inn & Suites by Wyndham Bryson City is Asheville Regional Airport (AVL) - 110.2 km / 68.5 mi

Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk. Planning an event in Bryson City? This hotel has facilities measuring 11 square feet (0 square meters), including conference space. RV/bus/truck parking is available onsite.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 0
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Number of buildings/towers - 1
  • Total number of rooms - 59
  • Number of floors - 3
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Conference space
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 11

Airport & Shuttle Information

65 miles to Asheville Airport

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 35

Pet maximum weight in kg is 16

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

25.00 per pet, per night 35 lbs and under. Pet cannot be left alone for a period of time.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Microtel Inns

  • Enjoy a comfortable night's stay with DreamWellTM bedding
  • Breakfast bar offering cold and hot options
  • Free wireless internet and local phone calls
  • U.S. locations offer free long-distance calls anywhere in the U.S.
  • Wonderful property for travelers with disabilities and special needs

The Microtel Inns highlights above are subject to change without notice.

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Testimonials:

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"Thank You for all your help in getting us great rates! I will recommend you to anyone I know that needs the best group hotel rates." P. M. - Ontario, CA

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