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Comfort Suites Cicero Syracuse North

5875 Carmenica Drive, Cicero, NY 13039 US near Exit 30 (96) on I-81 (~0.4mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Paul deLima Roasting Plant & Factory Store
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 489 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Free reception
  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free continental breakfast
  • Free breakfast
  • Stair-free path to entrance
  • Free newspapers in lobby
Select Your Room:
12/08/2022 - 12/09/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Comfort Suites Cicero Syracuse North

Below are the verified reviews from guests that we have booked recently:
"Do not use this hotel."
Overall Score1.0/ 5
We called in the morning, as per the hotel confirmation instructions and were told we could not even request and early check in. Not that it could not be guaranteed or that it was unlikely. I was told they were short staff. Upon arrival at 2pm, knowing there was a 3pm check in time, we were again assured there would be not early check in. We were also told two members of the block and only those two, were approved for early arrival. I was actually told the names of those parties. We changed in the bathroom. Some younger members of the group changed in the parking lot. A three pm shuttle had been arranged, so even an on time check in would have been interesting. Upon returning to the hotel at 8:30pm I asked to check in and the clerk was surprised. I let her know she would have a group of people who were not able to check in on time. She couldn't have been more rude if she tried. She assured me I shouldn't be annoyed that I had to dress in the men's room because we went to the wedding. I asked for a manager and was informed that there were not managers there on a weekend.
(Individual traveler, booked 1 room), from US flag
06-Sep-2022 Verified Review, stayed from Sat Sep 03 to Sun Sep 04 2022 at a $228.99 average nightly rate.
"Great Place to Stay"
Overall Score5.0/ 5
It was great, a nice place. Clerks were great. Would stay there again.
(Individual traveler, booked 1 room), from US flag
12-Aug-2022 Verified Review, stayed from Thu Aug 11 to Fri Aug 12 2022 at a $145.99 average nightly rate.
"Would never stay there again."
Overall Score2.0/ 5
Extremely POOR for $200 a night. TV got only one station, remote didn't work, coffee maker. Missing,, NO ROOM SERVICE, had to go to desk for bath towels, ROOM keys constantly wouldn't work, breakfast offerings sucked, pretty bad for two hundred a night with taxes.
(Individual traveler, booked 1 room), from US flag
11-Oct-2021 Verified Review, stayed from Thu Oct 07 to Sat Oct 09 2021 at a $160.99 average nightly rate.
"Not cleaned trash not taken no fresh towels."
Overall Score2.0/ 5
not worth the money, breakfast sparse to say the least, wound up having to find breakfast elsewhere.
(Individual traveler, booked 1 room), from US flag
08-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $174.30 average nightly rate.
"Clean It"
Overall Score2.0/ 5
Our room was dirty, There was spilled food on the floor and a visible finger nail on the floor. The sheets did not appear to be fresh. One bed did not have a blanket. One light was out in the bathroom and there were cobwebs in the corner,We had to ask for more towels and coffee since the room could sleep 6 but there was only enough supplies for one person.The beds were comfortable, I probably would not stay there again.I did report this to the desk clerk and they offered to give us a new room but we were too tired to move.
(Individual traveler, booked 1 room), from US flag
04-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $78.20 average nightly rate.
"The hotel is nice; but,. .. .."
Overall Score4.0/ 5
HotelPanner is a useless site you'd know this if you ever answered your phone after attempting to get thru to HotelPlanner for 6 hours I finally called the hotel direct and cancelled this reservation. So, you won't mind me blocking any further emails from your worthless site. ..
(Individual traveler, booked 1 room), from US flag
14-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $94.50 average nightly rate.
"Clean, updated, good breakfast"
Overall Score4.0/ 5
I like Comfort Suites better then Holiday Inn which is next door.
(Individual traveler, booked 1 room), from US flag
28-Oct-2018 Verified Review, stayed from Thu Oct 25 to Fri Oct 26 2018 at a $86.40 average nightly rate.

Summary of Verified Reviews

65
Poor

Summary of 436 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 65/100 based on reviews from all travelers.

Close to parking areas. Room needs to be improved. Pool should be renewed.

Location

93/100
35 reviews

Great location.

Value

54/100
23 reviews

Fairly good value for money.

Service

52/100
120 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

Amenities

41/100
42 reviews

Hotel buildings could use some improvement. Pleasant entrance area.

Room

37/100
177 reviews

Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Shower can be a problem.

Cleanliness

35/100
124 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

Comfort

34/100
90 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

Food

34/100
19 reviews

Complaints about dining experience with subpar desserts & fruits.

Breakfast

32/100
58 reviews

Breakfast can be improved.

Pool

19/100
47 reviews

Pool in need of cleaning.

Wellness Area

14/100
9 reviews

Poorly reviewed fitness area.

WiFi

0/100
7 reviews

Wifi quality could be improved.

Rated 56/100 based on reviews from families.

Terrific location.

Location

91/100
12 reviews

Great location.

Service

56/100
29 reviews

Service is relatively friendly.

Value

50/100
6 reviews

Value for money could be better.

Amenities

39/100
16 reviews

Hotel buildings could use some improvement.

Breakfast

33/100
20 reviews

Breakfast can be improved.

Food

33/100
7 reviews

Food could be better.

Cleanliness

31/100
36 reviews

Unclean rooms and pool area.

Comfort

26/100
33 reviews

Not very comfortable, with poor beds. Large rooms without much noise.

Room

22/100
60 reviews

Large but run-down rooms with inadequate bathrooms. Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Pool

21/100
21 reviews

Pool in need of cleaning.

Rated 67/100 based on reviews from couples.

Cleanliness

36/100
7 reviews

Rooms could be cleaner.

Room

33/100
12 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Breakfast

28/100
8 reviews

Breakfast can be improved.

Rated 57/100 based on reviews from all travelers.

Close to parking areas. Room needs to be improved. Pool should be renewed.

Location

93/100
35 reviews

Great location.

Value

54/100
23 reviews

Fairly good value for money.

Service

54/100
118 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

Amenities

41/100
42 reviews

Hotel buildings could use some improvement. Pleasant entrance area.

Room

37/100
174 reviews

Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Shower can be a problem.

Comfort

35/100
89 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

Cleanliness

35/100
122 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

Food

34/100
19 reviews

Complaints about dining experience with subpar desserts & fruits.

Breakfast

32/100
57 reviews

Breakfast can be improved.

Pool

19/100
47 reviews

Pool in need of cleaning.

Wellness Area

14/100
9 reviews

Poorly reviewed fitness area.

WiFi

0/100
7 reviews

Wifi quality could be improved.

Rated 53/100 based on reviews from families.

Terrific location.

Location

91/100
12 reviews

Great location.

Service

56/100
29 reviews

Service is relatively friendly.

Value

50/100
6 reviews

Value for money could be better.

Amenities

39/100
16 reviews

Hotel buildings could use some improvement.

Breakfast

33/100
20 reviews

Breakfast can be improved.

Food

33/100
7 reviews

Food could be better.

Cleanliness

31/100
36 reviews

Unclean rooms and pool area.

Comfort

26/100
32 reviews

Not very comfortable, with poor beds. Large rooms without much noise.

Room

22/100
59 reviews

Large but run-down rooms with inadequate bathrooms. Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Pool

21/100
21 reviews

Pool in need of cleaning.

Rated 59/100 based on reviews from couples.

Cleanliness

36/100
7 reviews

Rooms could be cleaner.

Room

32/100
11 reviews

Rooms could be cleaner.

Breakfast

28/100
7 reviews

Breakfast can be improved.

Review Semantics by TrustYou

Property Description

A stay at Comfort Suites Cicero - Syracuse North places you in the heart of Cicero, a 8-minute drive from Oneida Lake and 11 minutes from Destiny USA. This hotel is 11 mi (17.7 km) from Museum of Science and Technology and 11 mi (17.7 km) from Landmark Theatre.

Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cicero Historical Society - 3.8 km / 2.4 mi
The Greens at Beaumont - 5.1 km / 3.2 mi
Oneida Lake - 5.2 km / 3.2 mi
Valentines Beach - 7.6 km / 4.7 mi
Oneida Shores Park - 9.1 km / 5.6 mi
Fort Brewerton - 9.2 km / 5.7 mi
Brewerton Speedway - 9.6 km / 5.9 mi
North Medical Family Practice - 10.4 km / 6.5 mi
Oneida Shores - 10.5 km / 6.5 mi
Brooklawn Golf Course - 14.6 km / 9 mi
WonderWorks - 15 km / 9.3 mi
5 Wits Adventure - 15 km / 9.3 mi
NBT Bank Stadium - 15.1 km / 9.4 mi
Destiny USA - 15.1 km / 9.4 mi
Hopkins Road County Park - 15.3 km / 9.5 mi

The preferred airport for Comfort Suites Cicero - Syracuse North is Hancock Intl. Airport (SYR) - 11.3 km / 7 mi

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Cicero? This hotel has facilities measuring 5000 square feet (465 square meters), including a conference center. Free self parking is available onsite.

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Free RV, bus, truck parking
  • Free reception
  • Number of meeting rooms - 3
  • Conference space size (meters) - 465
  • Free wired internet
  • Free WiFi
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Free continental breakfast
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Conference center
  • Water dispenser
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Banquet hall
  • Year Built - 2009
  • Total number of rooms - 65
  • Number of floors - 3
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Vending machine
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Express check-out
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Free self parking
  • Conference space
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 5000

Airport & Shuttle Information

5 miles from Syracuse Hancock Airport

Local Shuttle Info: Complimentary shuttle to and from Syracuse Airport. Local area transportation for an additional fee is available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

We accept pets, up to 2 pets per room. $25/night.

Misc Fees / Policies

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Essential workers only - YES

Property confirms they are implementing enhanced cleaning measures

About Comfort Suites

  • Pull-out sofa beds, microwave and refrigerator in each room
  • Spacious rooms with separate areas for working and relaxation
  • Grab and Go breakfast option
  • Free hot breakfast with two flavors of waffles, meat, and eggs
  • In-room recharge station and coffee
  • Free daily newspaper and high-speed internet access
  • 100% smoke free facility
  • Marketplace with snacks and drinks

The Comfort Suites highlights above are subject to change without notice.

Seasonality and Projections at Comfort Suites Cicero - Syracuse North

Rate fluctuations of Comfort Suites Cicero - Syracuse North

This graph illustrates fluctuations of sleeping room prices for both group rates and the most competitive individual traveler prices our rate checker could find at the time the group/meeting offer was placed. The lowest group/meeting rate displayed is 31.2% in the month of October 2020 and the highest average individual rate is $160 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Suites Cicero - Syracuse North in a month when rates are lower.

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Testimonials:

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"Everything went very well. I really appreciated the service I received from your company. I have already shared your website with other teachers at school. It was easy, informative, and the communications and service were excellent!" S.M. - Milwaukee, WI

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