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Waldorf Astoria Chicago

11 E. Walton Street, Chicago, IL 60611 US near Exit 51a on I-94 (~1.3mi)
View Map Reservations: +1-800-760-7718
5.0 Star Property Near Michigan Avenue
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Very Good
4.0/5

Based on 698 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Free grocery shopping service
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Free area shuttle
Select Your Room:
01/27/2022 - 01/28/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Waldorf Astoria Chicago

Below are the verified reviews from guests that we have booked recently:
"Great Location"
Overall Score5.0/ 5
Loved our stay and our room! The bathroom had over the top beautiful tile work and the hotel service was both attentive and fast.
(Individual traveler, booked 1 room), from US flag
26-Mar-2019 Verified Review, stayed from Sun Mar 24 to Wed Mar 27 2019 at a $196.51 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 669 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 91/100 based on reviews from all travelers.

"Excellent romantic hotel. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

95/100
63 reviews

"Great location near lots of shopping."

Vibe

88/100
39 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Luxurious Hotel." Entrance area is ok. Nice for romantic trips. Great for a wellness holiday. Luxury hotel.

Wellness Area

80/100
28 reviews

"Great for wellness, with a decent fitness area."

Service

78/100
193 reviews

"Wonderful and professional service, especially waitstaff." Reception is all right. Room service could have been improved. Great valet service.

Room

75/100
164 reviews

"Great balconies with amazing views in big, decently clean rooms." Bathrooms and beds are acceptable. Poorly maintained rooms with subpar furnishing and minibars.

Cleanliness

65/100
44 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Amenities

60/100
68 reviews

"Okay buildings and entrance area. Beautiful architecture."

Food

57/100
53 reviews

"Poor menus and okay food."

Breakfast

53/100
12 reviews

"Breakfast is average."

Rated 84/100 based on reviews from couples.

"Great room. Fantastic service."

Service

73/100
14 reviews

"Fantastic service."

Room

69/100
21 reviews

"Rooms and bathrooms are alright."

Food

55/100
5 reviews

"Food is all right."

Amenities

55/100
12 reviews

"Average hotel building."

Rated 87/100 based on reviews from families.

"Great location. Professional service."

Location

95/100
8 reviews

"Great location."

Service

77/100
19 reviews

"Friendly service."

Room

68/100
11 reviews

"Room is all right."

Rated 84/100 based on reviews from all travelers.

"Excellent romantic hotel. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

94/100
60 reviews

"Great location near lots of shopping."

Vibe

88/100
37 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Entrance area is ok." Luxurious Hotel.

Wellness Area

80/100
27 reviews

"Great for wellness, with a decent fitness area."

Service

80/100
187 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Room service could have been improved. Great valet service.

Room

74/100
157 reviews

"Great balconies with amazing views in big, decently clean rooms." Bathrooms and beds are acceptable. Poorly maintained rooms with subpar furnishing and minibars.

Cleanliness

63/100
42 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Amenities

59/100
67 reviews

"Okay buildings and entrance area. Beautiful architecture."

Food

55/100
50 reviews

"Poor menus and okay food."

Breakfast

53/100
12 reviews

"Breakfast is average."

Rated 79/100 based on reviews from couples.

"Great room. Friendly service."

Service

76/100
11 reviews

"Fantastic service."

Comfort

73/100
5 reviews

"Very comfortable."

Room

69/100
19 reviews

"Rooms and bathrooms are alright."

Food

55/100
5 reviews

"Food is all right."

Amenities

53/100
11 reviews

"Average hotel building."

Rated 84/100 based on reviews from families.

"Great location. Professional service."

Location

95/100
8 reviews

"Great location."

Service

77/100
19 reviews

"Friendly service."

Room

68/100
11 reviews

"Room is all right."

Rated 83/100 based on reviews from all travelers.

"Excellent romantic hotel. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."
Review Semantics by TrustYou

Property Description

With a stay at Waldorf Astoria Chicago, you'll be centrally located in Chicago, steps from State Street and 4 minutes by foot from Michigan Avenue. This 5-star hotel is 0.3 mi (0.5 km) from John Hancock Center and 0.3 mi (0.5 km) from Water Tower Place.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Make yourself at home in one of the 215 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

State Street - 0.1 km / 0.1 mi
Oak Street - 0.2 km / 0.1 mi
Michigan Avenue - 0.3 km / 0.2 mi
John Hancock Center - 0.5 km / 0.3 mi
Water Tower Place - 0.5 km / 0.3 mi
Broadway Playhouse - 0.6 km / 0.3 mi
Chicago Water Tower - 0.6 km / 0.4 mi
Oak Street Beach - 0.7 km / 0.4 mi
Chinese Consulate - 0.7 km / 0.5 mi
Museum of Contemporary Art - 0.8 km / 0.5 mi
Ann and Robert H. Lurie Children's Hospital - 0.8 km / 0.5 mi
Lake Michigan - 1 km / 0.6 mi
Northwestern Memorial Hospital - 1 km / 0.6 mi
Prentice Women's Hospital - 1 km / 0.6 mi
Chicago Riverwalk - 1.5 km / 0.9 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 29.1 km / 18.1 mi
Chicago Midway Airport (MDW) - 20.3 km / 12.6 mi
Chicago, IL (PWK-Chicago Executive) - 36 km / 22.4 mi

The preferred airport for Waldorf Astoria Chicago is Chicago O'Hare International Airport (ORD).

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7914 square feet (735 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.

Green Sustainability

sensored lights in the rooms/suites

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 9
  • Conference space size (meters) - 735
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Airport transportation (surcharge)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Free grocery shopping service
  • Wheelchair-accessible concierge desk
  • Food and water bowls
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Total number of rooms - 215
  • Number of floors - 19
  • Professional property host/manager
  • Reception hall
  • Express check-in
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Free newspapers in lobby
  • Full-service spa
  • Free area shuttle
  • Luggage storage
  • Children's games
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Steam room
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • ATM/banking
  • Conference space size (feet) - 7914
  • Concierge services

Airport & Shuttle Information

Chicago Midway Airport (20 miles), O`Hare Intl Airport (18 miles)

Airport Shuttle? Yes! There is an airport shuttle.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 30

Maximum number of pets per room 1

Pet maximum weight in kg is 14

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Under 35 lbs. $500 cleaning fee if something happens.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 20 for children (approximately)
  • Valet parking fee: USD 77 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Waldorf Astoria

  • Luxury brand with over 30 hotels located in major international city centers and growing
  • The True Waldorf Experience includes a personal concierge for guests with a warm greeting upon arrival and direct care throughout the stay. Guests can also enjoy a complimentary bag-packing service and fast check-out when departing.
  • Deluxe, superior and luxury guest rooms are each uniquely decorated with upscale amenities including Waldorf Serenity beds and fine linens, exclusive Ferragamo bath amenities, marble bath or shower, plush seating, flat-screen TV’s, wired and wireless internet, and a work desk area.
  • Waldorf Astoria Hotel & Resort offers a memorable culinary experience with their own distinct menu and 3-course fine dining to enjoy in a fun location within the hotel or resort. Based on your destination, reserve the Taste of Waldorf Astoria Experience and take part in exploring the local farmers market, wine tasting, one-on-one cooking classes, or board a private yacht for a fishing experience unlike any other
  • Waldorf Astoria Hotel & Resorts offers top notch services including the ultimate spa experience with organic and natural treatments, steam rooms, and whirlpools, the ability to reserve a luxury supercar for a drive available in 12 locations, or for golf enthusiasts, select locations worldwide offer award winning courses to play on including a Waldorf Astoria Golf Experience package catered for any level of expertise.

The Waldorf Astoria highlights above are subject to change without notice.

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