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Candlewood Suites Hazleton An Ihg Hotel

9 Bowmans Mill Rd, Sugarloaf, PA 18202 US near Exit 145 on I-81 (~0.2mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Laurel Mall
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 282 guest reviews

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  • Free RV, bus, truck parking
  • Free wired internet
  • Free WiFi
  • Free newspapers in lobby
  • Free self parking
  • Fitness facilities
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12/03/2021 - 12/04/2021
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Candlewood Suites Hazleton An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Excellent Service"
Overall Score4.0/ 5
There was an error in our third party reservation made online. We were assigned a smoking room, when we needed non smoking. The desk staff went above expectations to help us resolve our concerns and secure us a non smoking suite.
(Individual traveler, booked 1 room), from US flag
01-Aug-2021 Verified Review, stayed from Wed Jul 28 to Thu Jul 29 2021 at a $91.99 average nightly rate.
"The View"
Overall Score4.0/ 5
The view from my room was spectacular. Nice accommodation.
(Individual traveler, booked 1 room), from US flag
17-Jun-2021 Verified Review, stayed from Thu Jun 10 to Sun Jun 13 2021 at a $112.99 average nightly rate.
"Poor customer service."
Overall Score2.0/ 5
I WAITED IN LINE FOR 30 MINUTES JUST TO CHECK IN. WHEN I WAS FINALLY ABLE TO GET MY ROOM KEY I WAS GIVING A KEY NO DIRECTIONS TO THE ROOM OR INFORMATION ON THE HOTEL. AFTER LEAVING THE HOTEL FOR BRIEF TIME I RETURNED AND TRIED TO PURCHASE SOMETHING FROM THE IN HOUSE CAFE ONLY TO SEE A CLOSED TIL TOMORROW 7AM.
(Individual traveler, booked 1 room), from US flag
06-Jul-2020 Verified Review, stayed from Sat Jul 04 to Sun Jul 05 2020 at a $124.99 average nightly rate.

Summary of Verified Reviews

71
Fair

Summary of 315 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 71/100 based on reviews from all travelers.

"Fair Hotel. Easily accessible by car and close to shopping areas."

Location

84/100
34 reviews

"Great location near lots of shopping."

Room

66/100
122 reviews

"Rooms outdated with poor minibars, but beds are acceptable." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Large rooms with great views and nice kitchenettes. Great shower.

Service

63/100
72 reviews

"Service is adequate." Great reception with professional, welcoming service.

Cleanliness

40/100
67 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

20/100
5 reviews

"Breakfast can be improved."

Food

17/100
6 reviews

"Food could be better."

Vibe

10/100
16 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Rated 62/100 based on reviews from couples.

"Great view. Great shower."

Location

80/100
7 reviews

"Great location."

Service

66/100
7 reviews

"Service is adequate."

Comfort

61/100
10 reviews

"Beds are decent and generally comfortable."

Room

59/100
21 reviews

"Decent beds and rooms, great views." Untidy, poorly-kept rooms with poor furniture and bathrooms.

Amenities

41/100
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

40/100
11 reviews

"Rooms could be cleaner."

Rated 65/100 based on reviews from families.

"Good kitchenette. Friendly service."

Location

81/100
6 reviews

"Great location."

Room

60/100
15 reviews

"Rooms are acceptable but need cleaning. Good kitchenette."

Service

56/100
9 reviews

"Service is adequate."

Cleanliness

35/100
8 reviews

"Rooms could be cleaner."

Rated 71/100 based on reviews from solo travelers.

""

Service

63/100
5 reviews

"Service is adequate."

Room

61/100
8 reviews

"Room cleanliness is acceptable."

Cleanliness

44/100
7 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Rated 65/100 based on reviews from all travelers.

"Fair Hotel. Easily accessible by car and close to shopping areas."

Location

83/100
32 reviews

"Great location near lots of shopping."

Room

64/100
118 reviews

"Decent beds and rooms, great views." Badly rated cleanliness in rooms and bathrooms, and poor furniture. Room need better maintenance, and minibars are not great. Large rooms with nice kitchenettes. Great shower.

Service

63/100
71 reviews

"Service is adequate." Professional service with great reception and decent management.

Cleanliness

39/100
64 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

20/100
5 reviews

"Breakfast can be improved."

Food

19/100
5 reviews

"Food could be better."

Vibe

10/100
15 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Rated 58/100 based on reviews from couples.

"Great view. Great shower."

Location

80/100
7 reviews

"Great location."

Service

66/100
7 reviews

"Service is adequate."

Comfort

61/100
9 reviews

"Beds are decent and generally comfortable."

Room

60/100
20 reviews

"Decent beds and rooms, great views." Untidy, poorly-kept rooms with poor furniture and bathrooms.

Amenities

41/100
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

40/100
11 reviews

"Rooms could be cleaner."

Rated 63/100 based on reviews from families.

"Great location."

Location

81/100
6 reviews

"Great location."

Room

59/100
14 reviews

"Rooms are acceptable but need cleaning."

Service

56/100
9 reviews

"Service is adequate."

Cleanliness

34/100
7 reviews

"Rooms could be cleaner."

Rated 72/100 based on reviews from solo travelers.

""

Service

63/100
5 reviews

"Service is adequate."

Room

61/100
8 reviews

"Room cleanliness is acceptable."

Cleanliness

44/100
7 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Review Semantics by TrustYou

Property Description

A stay at Candlewood Suites HAZLETON, an IHG Hotel places you in the heart of Sugarloaf, within a 5-minute drive of Laurel Mall and Community Park. This hotel is 5.8 mi (9.3 km) from Nescopeck Creek and 10.6 mi (17 km) from Eckley Miners' Village.

Make yourself at home in one of the 124 guestrooms. Complimentary wireless Internet access is available to keep you connected.

Distances are displayed to the nearest 0.1 mile and kilometer.

Laurel Mall - 2 km / 1.2 mi
Community Park - 2.9 km / 1.8 mi
Nescopeck Creek - 9.3 km / 5.8 mi
Eckley Miners' Village - 17 km / 10.6 mi
Nescopeck State Park - 18.3 km / 11.4 mi
Susquehanna River - 19.5 km / 12.1 mi
Berwick Historical Society - 22.3 km / 13.9 mi
Commonwealth Health Berwick Hospital Center - 24.6 km / 15.3 mi
Tuscarora State Park - 25.6 km / 15.9 mi
Lehigh Gorge State Park - 25.9 km / 16.1 mi
Mountain Valley Golf Course - 27.6 km / 17.2 mi
Delaware and Lehigh Trail Black Diamond Trailhead - 30 km / 18.7 mi
White Haven South Trailhead - 30.9 km / 19.2 mi
White Haven North Trailhead - 30.9 km / 19.2 mi
Locust Lake - 31.8 km / 19.8 mi

The preferred airport for Candlewood Suites HAZLETON, an IHG Hotel is Wilkes-Barre Scranton Intl. Airport (AVP) - 52.9 km / 32.9 mi

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, a television in a common area, and barbecue grills.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Free RV, bus, truck parking
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Free wired Internet
  • Television in common areas
  • Free WiFi
  • Barbecue grill(s)
  • Braille or raised signage
  • Assistive listening devices available
  • Safe-deposit box at front desk
  • Total number of rooms - 124
  • Number of floors - 5
    • In-room accessibility
    • Wheelchair accessible parking
    • Laundry facilities
    • Free newspapers in lobby
    • Roll-in shower
    • Accessible bathroom
    • Free self parking
    • Fitness facilities
    • Computer station
    • Terrace
    • Wheelchair accessible path of travel

    Airport & Shuttle Information

    Wilkes-Barre Scranton Airport approx. 30 miles.

    Airport Shuttle? Sorry, no airport shuttle available.

    Breakfast Information

    Candlewood Suites does not have a continental breakfast, but we do have a Candlewood Suites Cupboard with breakfast type food items for purchase. All items are reasonable priced.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pets allowed

    $10 per day up to 14 days.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 10 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Shield between guests and staff in main contact areas

    Social distancing measures are in place

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Property confirms they are implementing enhanced cleaning measures

    About Candlewood Suites

    • Home-like enviroment, great for an extended stay
    • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
    • Free high-speed internet access and a large workspace available in each guest room
    • TV with DVD player and a comfortable recliner
    • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
    • Provide a Lending Locker service where guests can borrow common household items to use during their stay
    • Pets are welcome weighing less than 80 lbs
    • Free local calls and two phone lines with data port as an added convenience
    • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
    • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
    • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
    • Great fitness area
    • Housekeeping on a weekly basis

    The Candlewood Suites highlights above are subject to change without notice.

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    Testimonials:

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    "Your website was more helpful than any other site we visited online. Thank you for making it a great experience!" J.R. - Jefferson City, MI

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