2.0 Star Property Near Mohegan Sun at Pocono Downs
Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Red Roof Inn Wilkes Barre Arena
Below are the verified reviews from guests that we have booked recently:
"Clean.wish for coffeemaker.quiet evenby highway."
Overall Score4.0/5
Pillows weren't too good.
Kathy M. (Individual traveler, booked 1 room), from
06-Oct-2021 Verified Review, stayed from Tue Oct 05 to Wed Oct 06 2021 at a $74.41 average nightly rate.
"Smoke alarm beeping took one 1/2 hour to fix."
Overall Score3.0/5
Fair
Sylvia M. (Individual traveler, booked 1 room), from
08-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $103.99 average nightly rate.
"A real jem!"
Overall Score4.0/5
a restful place back in the woods away from traffic noise and other buildings and lights,nice new flooring and fixtures, very clean but lobby was hard to find when we pulled in (could have been better marked) and room was rather small.
Chris M. (Individual traveler, booked 1 room), from
22-Aug-2021 Verified Review, stayed from Thu Aug 19 to Fri Aug 20 2021 at a $72.99 average nightly rate.
"Comfort and cleanliness."
Overall Score2.0/5
The rooms were seedy and the beds were very uncomfortable. The mattress must be 100 years old.
Robert R. (Individual traveler, booked 1 room), from
18-Aug-2021 Verified Review, stayed from Sun Aug 15 to Mon Aug 16 2021 at a $80.99 average nightly rate.
"Terrible"
Overall Score1.0/5
THE HOTEL HAD PAINT PEELING OFF THE CEILING IT SMELLED DAMP, MUSTY, MOLDY, IT WAS HOT AND STUFFY UNTIL ABOUT one AM THERE WAS CARS RACING THRU THE PARKING LOT, BLOWING HORNS, WOMEN THAT LOOKED LIKE HOOKERS ON THE 2ND FLOOR BALCONY. IT WAS DEFINITELY NOT WORTH $164.00 /NIGHT AND DO NOT USE HOTEL BOOKING THEY LIED ABOUT THE HOTEL AND IT WAS NON REFUNDABLE.
Beverly C. (Individual traveler, booked 1 room), from
28-Jul-2021 Verified Review, stayed from Sat Jul 24 to Sun Jul 25 2021 at a $142.99 average nightly rate.
"Room smells smokey."
Overall Score3.0/5
Room smells smokey.
Michael C. (Individual traveler, booked 1 room), from
25-Jun-2021 Verified Review, stayed from Fri Jun 25 to Sat Jun 26 2021 at a $138.99 average nightly rate.
"Nice"
Overall Score4.0/5
They I have the room nice and clean very respectful people.
Veronica T. (Individual traveler, booked 1 room), from
05-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sun Jun 06 2021 at a $82.72 average nightly rate.
"Bugs, Dirty Sheets, People sleeping under staiways."
Overall Score1.0/5
Very bad hotel. Dirty like filthy walls, etc. Homeless sleeping under stairwell looking for money and food.
Holly L. (Individual traveler, booked 1 room), from
30-May-2021 Verified Review, stayed from Sat May 29 to Sun May 30 2021 at a $138.99 average nightly rate.
"Horrible, will never stay in this one again!"
Overall Score1.0/5
We had booked this room through the Red Roof app after not being able to find the local phone #. When we got to the room, there was no microwave or refrigerator. They said it had to be requested and we would be charged for it. Really? They said it was because I booked online. No one asked me if I wanted them, they are usually in every room. When the sheets on the bed were pulled back, they were dirty. They did come and change them. We have stayed at Red Roof Inns many times and not had any problems, this was horrible. Nasty and dirty and so were the people running it. If I call the number in my app to book a room, why is it any different than calling the hotel directly? If they are under the Red Roof, it should be the same.
Lori C. (Individual traveler, booked 1 room), from
19-May-2021 Verified Review, stayed from Wed May 12 to Thu May 13 2021 at a $67.99 average nightly rate.
"A lot of broken things and holes."
Overall Score1.0/5
I paid for 11 days but ended up checking out early. They told me they didn’t have enough cash for the refund so they would put it back on my card and now five days later I’m still waiting.
Tina M. (Individual traveler, booked 1 room), from
10-May-2021 Verified Review, stayed from Sat May 01 to Tue May 11 2021 at a $56.50 average nightly rate.
"Clean but loud."
Overall Score3.0/5
Room was great, shower was awesome but very loud and not enough towels.
Anne Z. (Individual traveler, booked 1 room), from
26-Feb-2021 Verified Review, stayed from Sat Feb 20 to Sun Feb 21 2021 at a $57.99 average nightly rate.
"Worked for a quick stay."
Overall Score3.0/5
This hotel was clean, the shower head was amazing but it was super noisy. All night long people were tss as king outside our room. It demeans very loud and we were unable to sleep. The check in person was very courteous and kind. Hotel was very clean!
Anne Z. (Individual traveler, booked 1 room), from
23-Feb-2021 Verified Review, stayed from Sat Feb 20 to Sun Feb 21 2021 at a $57.99 average nightly rate.
"Helpful People"
Overall Score4.0/5
the crew was helpful when electrical issue happened.
Richard P. (Individual traveler, booked 1 room), from
14-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sat Sep 12 2020 at a $71.99 average nightly rate.
"Stay was very good."
Overall Score4.0/5
Room was clean and the bed was comfortable. Being pet friendly was a plus with no extra charge and the rates were reasonable. Would definitely stay again.
Ronald G. (Group coordinator, booked 2 rooms), from
04-May-2020 Verified Review, stayed from Fri May 01 to Sat May 02 2020 at a $55.69 average nightly rate.
"Very friendly and clean."
Overall Score4.0/5
Second time staying here and enjoyed the experience.
Neil C. (Individual traveler, booked 1 room), from
15-Mar-2020 Verified Review, stayed from Sun Mar 15 to Mon Mar 16 2020 at a $49.98 average nightly rate.
"Poor Experience"
Overall Score2.0/5
Room small, no coffee in room and coffee in reception area was awful. No breakfast. Did not receive bottle of water that goes with redi club. Was totally disappointed in this hotel. Did not get a receipt when we checked out. Was told because we booked thru a booking company. So I would need to request in from them. That did not happen the week before. I booked the same way and I got my statement when I left. Sorry won’t stay there again.
Rose N. (Individual traveler, booked 1 room), from
08-Jan-2020 Verified Review, stayed from Sun Jan 05 to Mon Jan 06 2020 at a $46.29 average nightly rate.
"Clean and an easy Stay."
Overall Score5.0/5
Great Price Great Value.
Steven G. (Individual traveler, booked 1 room), from
01-Dec-2019 Verified Review, stayed from Fri Nov 29 to Sat Nov 30 2019 at a $43.20 average nightly rate.
"Average Place"
Overall Score2.0/5
We needed an inexpensive place to sleep and knew this was a two star hotel so did not have high expectations. However, we did not expect a broken bottom drawer in the unit in the room nor holes in the bedding. On the plus side, the staff was pleasant and brought towels quickly when we called to request some since there was only one set in our room.
Michael S. (Individual traveler, booked 1 room), from
24-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2019 at a $52.24 average nightly rate.
Summary of Verified Reviews
70
Poor
Summary of 1,064 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Easily accessible by car and has restaurants and bars nearby."
Location
87/100
66 reviews
"Great location, near nice bars and restaurants."Good car access, but so-so parking.
WiFi
77/100
7 reviews
"Good internet service. Wifi quality could be improved."
Service
59/100
147 reviews
"Service is friendly enough, with acceptable reception staff."Great housekeepers and professional service.
Room
57/100
314 reviews
"New, clean enough rooms."Poorly-maintained rooms with low rated beds, furniture, and TVs.Small rooms and poorly cleaned bathrooms.Small rooms with subpar A/C, minibars, and kitchenettes. Shower was ok.
Cleanliness
52/100
208 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
Comfort
48/100
159 reviews
"Room is acceptable, but beds have issues with comfort."Small rooms and bathrooms with inadequate A/C.
Breakfast
6/100
12 reviews
"Breakfast can be improved."
Rated 65/100 based on reviews from families.
"New rooms."
Location
80/100
13 reviews
"Great location."
Room
60/100
50 reviews
"Room cleanliness is acceptable."Complaints with size and maintenance, with poor beds and bathrooms.
Service
59/100
22 reviews
"Service is friendly enough, with acceptable reception staff."
Comfort
53/100
28 reviews
"Comfortable enough with an average noise level."Small rooms, complaints about the beds.
Cleanliness
53/100
33 reviews
"Room cleanliness is acceptable."Hotel facilities could use a good clean.
Rated 64/100 based on reviews from couples.
"Professional service."
Location
90/100
11 reviews
"Great location."
Service
53/100
16 reviews
"Service is adequate. Service could be friendlier."
Comfort
44/100
31 reviews
"Uncomfortable, cramped rooms, with poor beds."
Room
43/100
50 reviews
"Poor beds and room cleanliness. Small rooms and badly rated minibars."Shower was ok.
Cleanliness
41/100
30 reviews
"Bathrooms and rooms are untidy."
Rated 65/100 based on reviews from solo travelers.
"Good accessibility by car."
Location
83/100
7 reviews
"Great location."
Value
81/100
9 reviews
"Best value for money."
Service
65/100
7 reviews
"Service is adequate."
Cleanliness
56/100
16 reviews
"Room cleanliness is acceptable."
Room
55/100
26 reviews
"Rooms are acceptably cleaned, but the beds are subpar."Complaints about minibars and kitchenettes.
Comfort
45/100
13 reviews
"Room is acceptable, but beds have issues with comfort."
Rated 73/100 based on reviews from business travelers.
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Cleanliness
54/100
8 reviews
"Buildings are reasonably clean, but less well kept up rooms."
Room
50/100
15 reviews
"Rooms are acceptable but need cleaning."
Comfort
48/100
8 reviews
"More comfort would be nice."
Rated 61/100 based on reviews from all travelers.
"Easily accessible by car and has restaurants and bars nearby."
Location
87/100
63 reviews
"Great location, near nice bars and restaurants."Good car access, but so-so parking.
WiFi
77/100
7 reviews
"Good internet service. Wifi quality could be improved."
Service
60/100
145 reviews
"Service is friendly enough, with acceptable reception staff."Great housekeepers and professional service.
Room
56/100
305 reviews
"Rooms are modern."Rooms are small with complaints about cleanliness and A/C.Uncomfortable beds, run-down rooms, and low rated minibars.Small rooms and poorly cleaned bathrooms.Poor quality TV's, furniture, and kitchenettes. Shower was ok.
Cleanliness
51/100
205 reviews
"Rooms and bathrooms inadequately cleaned."Hotel facilities could use a good clean.
Comfort
47/100
156 reviews
"Room is acceptable, but beds have issues with comfort."Small rooms and bathrooms with inadequate A/C.
Breakfast
7/100
10 reviews
"Breakfast can be improved."
Rated 60/100 based on reviews from families.
"New rooms."
Location
80/100
12 reviews
"Great location."
Service
59/100
22 reviews
"Service is friendly enough, with acceptable reception staff."
Room
58/100
45 reviews
"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."Poor beds in small and less well maintained rooms.
Comfort
53/100
28 reviews
"Comfortable enough with an average noise level."Small rooms, complaints about the beds.
Cleanliness
52/100
31 reviews
"Buildings are reasonably clean, but less well kept up rooms."Hotel facilities could use a good clean.
Rated 52/100 based on reviews from couples.
"Professional service."
Location
90/100
10 reviews
"Great location."
Service
53/100
16 reviews
"Service is adequate. Service could be friendlier."
Comfort
43/100
30 reviews
"Uncomfortable, cramped rooms, with poor beds."
Room
42/100
49 reviews
"Poor beds and room cleanliness. Small rooms and badly rated minibars."Shower was ok.
Cleanliness
41/100
30 reviews
"Bathrooms and rooms are untidy."
Rated 64/100 based on reviews from solo travelers.
"Good accessibility by car."
Location
83/100
7 reviews
"Great location."
Value
81/100
9 reviews
"Best value for money."
Service
65/100
7 reviews
"Service is adequate."
Cleanliness
56/100
16 reviews
"Room cleanliness is acceptable."
Room
55/100
26 reviews
"Rooms are acceptably cleaned, but the beds are subpar."Complaints about minibars and kitchenettes.
Comfort
45/100
13 reviews
"Room is acceptable, but beds have issues with comfort."
Rated 73/100 based on reviews from business travelers.
"Great location."
Cleanliness
52/100
7 reviews
"Buildings are reasonably clean, but less well kept up rooms."
Room
49/100
14 reviews
"Rooms could be cleaner."
Comfort
47/100
7 reviews
"More comfort would be nice."
Rated 72/100 based on reviews from all travelers.
"Easily accessible by car and has restaurants and bars nearby."
Room
55/100
6 reviews
"Room is all right."
Customer Reviews of Red Roof Inn Wilkes Barre Arena
3.5 of 5Overall
3.2 of 5Amenities
4.0 of 5Location
3.6 of 5Cleanliness
3.5 of 5Comfort
3.4 of 5Condition
3.9 of 5Neighborhood
3.8 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Red Roof Inn Wilkes - Barre Arena in Wilkes-Barre, you'll be within a 5-minute drive of Susquehanna River and Mohegan Sun at Pocono Downs. This hotel is 1.8 mi (3 km) from Mohegan Sun Arena and 2 mi (3.2 km) from Fresenius Medical Care at Geisinger Wyoming Valley Medical.
Grab a bite from the snack bar/deli serving guests of Red Roof Inn Wilkes - Barre Arena.
Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mohegan Sun Arena - 2.6 km / 1.6 mi Mohegan Sun at Pocono Downs - 2.7 km / 1.7 mi Fresenius Medical Care at Geisinger Wyoming Valley Medical - 3.2 km / 2 mi Susquehanna River - 3.8 km / 2.4 mi Wyoming Seminary - 7 km / 4.3 mi Geisinger South Wilkes-Barre - 7.6 km / 4.7 mi Seven Tubs Natural Area - 10.2 km / 6.4 mi Pennsylvania Commonwealth - 13.2 km / 8.2 mi Lackawanna River - 14.4 km / 8.9 mi Bear Creek Lake - 14.7 km / 9.1 mi Frances Slocum State Park - 14.9 km / 9.2 mi PNC Field - 19.9 km / 12.4 mi Montage Mountain Wildflower Sanctuary - 20.2 km / 12.6 mi Delaware and Lehigh Trail Black Diamond Trailhead - 22 km / 13.7 mi Moon Lake - 23.3 km / 14.5 mi
The preferred airport for Red Roof Inn Wilkes - Barre Arena is Wilkes-Barre Scranton Intl. Airport (AVP) - 13.4 km / 8.4 mi
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.
Amenities / Features
Check In: 2:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Wheelchair-accessible path to elevator
24-hour front desk
Free WiFi
Barbecue grill(s)
Garden
Smoke-free property
In-room accessibility
Number of buildings/towers - 1
Total number of rooms - 115
Number of floors - 3
No rollaway/extra beds available
Coffee/tea in common areas
Wheelchair accessible parking
Snack bar/deli
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Elevator
Free self parking
Airport & Shuttle Information
Wilkes-Barre/Scranton Intl Airport (7 miles)
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 80
Maximum number of pets per room 1
Pet maximum weight in kg is 36
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guestroom. When you walk your pet on property, please be considerate
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
A damage deposit of USD 100.00 will be collected before check-in.
We have included all charges provided to us by the property.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Red Roof Inns
400+ economy and pet-friendly hotels
Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
Free continental breakfast at select locations
Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.
"Everything was spectacular. I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased." K.B. - Houston, TX
