Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus Huntersville Inn & Suites Near Lake Norman
Below are the verified reviews from guests that we have booked recently:
"Clean and comfortable rooms."
Overall Score3.0/5
Our room was clean and comfortable, the bed was very comfortable and the staff were excellent.
Peter B. (Individual traveler, booked 1 room), from
22-Apr-2022 Verified Review, stayed from Thu Apr 21 to Fri Apr 22 2022 at a $109.65 average nightly rate.
"Pleasant and comfortable."
Overall Score4.0/5
Excellent place to stay after being on the road all day.
David K. (Individual traveler, booked 1 room), from
06-Jan-2022 Verified Review, stayed from Wed Jan 05 to Thu Jan 06 2022 at a $80.74 average nightly rate.
"Gross Nasty"
Overall Score2.0/5
One of the worst hotels i've stayed in. Furniture was grossly stained (should have been thrown out). Breakfast english muffins were stale, I had to throw out three because they were so stale you couldn't cut them, breakfast sausage was still frozen inside. Never again.
George J. (Individual traveler, booked 1 room), from
16-Nov-2021 Verified Review, stayed from Sat Nov 13 to Sun Nov 14 2021 at a $103.99 average nightly rate.
"Room was clean and beds comfortable."
Overall Score3.0/5
The room was clean and comfortable.
Patricia B. (Individual traveler, booked 1 room), from
09-Nov-2021 Verified Review, stayed from Thu Nov 04 to Sun Nov 07 2021 at a $123.99 average nightly rate.
"Most of the staff was friendly and helpful. Slept well."
Overall Score3.0/5
V and Aaron were friendly and helpful. Always smiling and willing to help. When I first walked in the room it smelled too much like air freshener then I realized it was covering something up that the cleaners couldn't find. I found it showed it to the staff and they apologized and took care of it right away. No problem after that. Beds and shower was clean and I was able to sleep very well.
Jennifer P. (Individual traveler, booked 1 room), from
19-Oct-2021 Verified Review, stayed from Fri Oct 15 to Sun Oct 17 2021 at a $87.99 average nightly rate.
"Disappointing"
Overall Score2.0/5
Except for the hotel front desk (hostess) the stay was disappointing. TV was damaged; room rug was in tatters; shower water pressure was to high. Window was left open room was on 1st floor.
Justin B. (Individual traveler, booked 1 room), from
04-Oct-2021 Verified Review, stayed from Mon Oct 04 to Tue Oct 05 2021 at a $109.99 average nightly rate.
"Didn't stay there only paid."
Overall Score1.0/5
Terrible treatment 8456426687.
Lisa B. (Individual traveler, booked 1 room), from
08-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $83.99 average nightly rate.
"Dirty"
Overall Score2.0/5
The place was dirty,we were told there would be bagged breakfast and coffee,there was nothing.The woman at the front desk was lovely !!
Susan S. (Individual traveler, booked 1 room), from
14-May-2021 Verified Review, stayed from Tue May 11 to Wed May 12 2021 at a $84.99 average nightly rate.
"8"
Overall Score4.0/5
Very Good.
Karl K. (Individual traveler, booked 1 room), from
10-May-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $80.99 average nightly rate.
"Not a very friendly person working the desk for check in."
Overall Score3.0/5
Not a very friendly person working the desk for check in. No reason why a better continental breakfast couldn’t have been provided even if it had to be made up in a brown bag. not just water and granola bar.
Rick G. (Individual traveler, booked 1 room), from
01-May-2021 Verified Review, stayed from Thu Apr 29 to Fri Apr 30 2021 at a $87.54 average nightly rate.
"Excellent"
Overall Score5.0/5
Excellent hotel, staff.
Cathy J. (Individual traveler, booked 1 room), from
11-Apr-2021 Verified Review, stayed from Fri Apr 09 to Sun Apr 11 2021 at a $104.99 average nightly rate.
"Dirty Furniture"
Overall Score3.0/5
The hotel appears to be clean throughout Arrived in our room and thought, not bad. Went into the bedroom area and saw the dirty chair. It appeared to be beyond cleaning. It definitely put a damper on our stay. We wouldn’t allow are little dog to to cuddle up in it. UCK! Housekeeping should have informed maintenance of the problem and it should have been replaced.
Mickie B. (Individual traveler, booked 1 room), from
28-Jan-2020 Verified Review, stayed from Mon Jan 27 to Tue Jan 28 2020 at a $74.39 average nightly rate.
"Average with exceptional customer service."
Overall Score3.0/5
At first was disappointed as I was expecting more than what I was paying for. After I remembered this wasn't the Hilton Garden Inn, I would say overall it's an average hotel with average accommodations get what you pay for. Unfortunately, the toilet made a noise during flushing process and the fridge made a noise which was evident during normal sleep hours. Having breakfast included was a plus. The pool was in good/clean condition which was the main reason we were staying there as it had good reviews. Katie and Silver provided excellent customer service at the front desk/checking out and visiting the room re: aforementioned issues. For the pool needs I would stay again. Thanks, JMR.
Jill R. (Individual traveler, booked 1 room), from
02-Aug-2019 Verified Review, stayed from Mon Jul 22 to Thu Jul 25 2019 at a $93.49 average nightly rate.
"It was okay"
Overall Score3.0/5
No parking and the traffic was really bad. Noise was bad.
Angie C. P. (Individual traveler, booked 1 room), from
08-Apr-2014 Verified Review
Summary of Verified Reviews
74
Good
Summary of 427 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Efficient, friendly service with a nice reception.Housekeeping and management are lacking.
Cleanliness
52/100
90 reviews
Moderately clean hotel facilities. Bathrooms and rooms are untidy.
Comfort
42/100
76 reviews
Small rooms, lacking comfort, with subpar beds and A/C.Noise level is acceptable.
Breakfast
39/100
57 reviews
Breakfast affordable but not highly reviewed.
Room
39/100
144 reviews
Poorly-maintained, small, old rooms with inadequate A/C.Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.Shower can be a problem.
Food
36/100
14 reviews
Poorly rated food, particularly desserts.
Vibe
32/100
29 reviews
Atmosphere not particularly friendly, giving poor vibes.Hotel could use some updating.Entrance area is not particularly attractive. Good highway hotel.
Amenities
32/100
35 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Pool
25/100
14 reviews
Pool should be renewed.
Rated 73/100 based on reviews from families.
Great reception. Great location.
Location
100/100
9 reviews
Great location.
Service
78/100
21 reviews
Friendly service and great reception.
Cleanliness
51/100
16 reviews
Moderately clean hotel facilities. Rooms could be cleaner.
Comfort
43/100
13 reviews
Not very comfortable, with poor beds.
Breakfast
41/100
12 reviews
Breakfast can be improved.
Room
36/100
29 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Amenities
35/100
12 reviews
Hotel buildings could use some improvement.
Vibe
28/100
5 reviews
Vibe is not too good.
Pool
22/100
9 reviews
Pool should be renewed.
Rated 65/100 based on reviews from couples.
Great service.
Service
81/100
8 reviews
Friendly service.
Cleanliness
49/100
12 reviews
Rooms could be cleaner.
Comfort
42/100
12 reviews
Not very comfortable, with poor beds.
Breakfast
38/100
7 reviews
Breakfast can be improved.
Room
33/100
18 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Rated 70/100 based on reviews from business travelers.
Great service.
Service
82/100
6 reviews
Fantastic service.
Cleanliness
51/100
5 reviews
Quite clean.
Comfort
45/100
6 reviews
More comfort would be nice.
Room
34/100
9 reviews
Room needs to be improved.
Rated 75/100 based on reviews from solo travelers.
Good service.
Service
79/100
6 reviews
Fantastic service.
Cleanliness
48/100
5 reviews
Could use a good cleaning.
Comfort
38/100
8 reviews
More comfort would be nice.
Room
35/100
12 reviews
Room needs to be improved.
Rated 66/100 based on reviews from all travelers.
Fair highway hotel. Great location.
Location
100/100
35 reviews
Great location with good access by car.
Service
79/100
104 reviews
Efficient, friendly service with a nice reception.Housekeeping and management are lacking.
Cleanliness
51/100
88 reviews
Moderately clean hotel facilities. Bathrooms and rooms are untidy.
Comfort
42/100
73 reviews
Small rooms, lacking comfort, with subpar beds and A/C.Noise level is acceptable.
Breakfast
40/100
55 reviews
Breakfast affordable but not highly reviewed.
Room
38/100
140 reviews
Poorly-maintained, small, old rooms with inadequate A/C.Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.Shower can be a problem.
Food
35/100
13 reviews
Poorly rated food, particularly desserts.
Vibe
32/100
28 reviews
Atmosphere not particularly friendly, giving poor vibes.Hotel could use some updating.Entrance area is not particularly attractive.
Amenities
32/100
35 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Pool
25/100
14 reviews
Pool should be renewed.
Rated 68/100 based on reviews from families.
Great reception. Great location.
Location
100/100
9 reviews
Great location.
Service
78/100
21 reviews
Friendly service and great reception.
Cleanliness
51/100
16 reviews
Moderately clean hotel facilities. Rooms could be cleaner.
Comfort
43/100
13 reviews
Not very comfortable, with poor beds.
Breakfast
41/100
12 reviews
Breakfast can be improved.
Room
36/100
29 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Amenities
35/100
12 reviews
Hotel buildings could use some improvement.
Vibe
28/100
5 reviews
Vibe is not too good.
Pool
22/100
9 reviews
Pool should be renewed.
Rated 58/100 based on reviews from couples.
Great service.
Service
81/100
8 reviews
Friendly service.
Cleanliness
49/100
12 reviews
Rooms could be cleaner.
Comfort
44/100
11 reviews
Not very comfortable, with poor beds.
Breakfast
38/100
7 reviews
Breakfast can be improved.
Room
34/100
17 reviews
Poorly cleaned and maintained rooms with poor beds and bathrooms.
Rated 67/100 based on reviews from solo travelers.
Good service.
Service
79/100
6 reviews
Fantastic service.
Cleanliness
48/100
5 reviews
Could use a good cleaning.
Comfort
38/100
8 reviews
More comfort would be nice.
Room
35/100
12 reviews
Room needs to be improved.
Rated 75/100 based on reviews from business travelers.
Fantastic service.
Service
82/100
5 reviews
Fantastic service.
Room
30/100
6 reviews
Room needs to be improved.
Customer Reviews of Best Western Plus Huntersville Inn & Suites Near Lake Norman
3.8 of 5Overall
3.4 of 5Amenities
4.3 of 5Quality
4.1 of 5Location
4.0 of 5Cleanliness
4.0 of 5Comfort
3.8 of 5Condition
4.2 of 5Neighborhood
4.2 of 5Service
3.5 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Best Western Plus Huntersville Inn & Suites Near Lake Norman in Huntersville, you'll be within a 15-minute drive of Lake Norman and Concord Mills. This hotel is 3.7 mi (6 km) from Birkdale Village and 5.3 mi (8.6 km) from Northlake Mall.
A complimentary full breakfast is served daily from 6 AM to 9 AM.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 39-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Discovery Place Kids - 1.7 km / 1.1 mi The Park - Huntersville - 1.8 km / 1.1 mi Joe Gibbs Racing - 2.5 km / 1.6 mi Waterford Golf Club - 6 km / 3.7 mi Birkdale Village - 6 km / 3.7 mi Birkdale Golf Club - 6.1 km / 3.8 mi Lake Norman - 8 km / 5 mi Northlake Mall - 8.6 km / 5.3 mi Metrolina Tradeshow Expo - 9.7 km / 6 mi Raceworld USA - 10 km / 6.2 mi The Original Coffee Cup - 10.1 km / 6.3 mi Lake Norman Visitors Center - 10.2 km / 6.4 mi Rural Hill - 10.9 km / 6.7 mi Jetton Park - 11.7 km / 7.3 mi Highland Creek Golf Club - 13.1 km / 8.1 mi
The nearest airports are: Charlotte-Douglas Intl. Airport (CLT) - 28.9 km / 18 mi Concord, NC (USA-Concord Regional) - 17.7 km / 11 mi
The preferred airport for Best Western Plus Huntersville Inn & Suites Near Lake Norman is Charlotte-Douglas Intl. Airport (CLT).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.
Green Sustainability
LED Lighting, motion sensor lighting in public spaces, light housekeeping for extended stays.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair accessible
Free RV, bus, truck parking
Free full breakfast
Express check-in
Wheelchair-accessible van parking
Pool umbrellas
Wheelchair-accessible path to elevator
Swimming pool
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Designated smoking areas
Braille or raised signage
Well-lit path to entrance
Assistive listening devices available
In-room accessibility
Stair-free path to entrance
Free newspapers in lobby
Number of buildings/towers - 1
Year Built - 2010
Total number of rooms - 64
Number of floors - 3
Noise-free rooms not guaranteed
Roll-in shower
Accessible bathroom
24-hour fitness facilities
Luggage storage
Free breakfast
Express check-out
Visual alarms in hallways
Multilingual staff
Handrails in stairways
24-hour front desk
Daily
Outdoor seasonal pool
Safe-deposit box at front desk
Hiking/biking trails nearby
Laundry facilities
Elevator
Free self parking
Fitness facilities
Computer station
24-hour business center
Airport & Shuttle Information
Charlotte Douglas International AirportAiport Code - CLT14 miles
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20.00 per day with a $100 per week maximum.
Parking Info
Free onsite self parking with ample space for bus/truck parking
Internet / WiFI
Free Wi-fi throughout hotel
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
Pet fee: USD 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from May to October.
Pool access available from 9:00 AM to 10:00 PM.
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Seasonality and Projections at Best Western Plus Huntersville Inn & Suites Near Lake Norman
The graph above is fluctuations of room rates for both group prices and the lowest online individual prices we could find at the time the group/meeting bid was submitted. The lowest group discount displayed is 9.0% in the month of July 2022 and the highest average individual rate is $126 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Huntersville Inn & Suites Near Lake Norman in a month when rates are lower.
