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W Austin

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Miles

Verified Reviews of W Austin

Below are the verified reviews from guests that we have booked recently:

"Quick Trip"

Overall Score5.0/ 5

Hotel staff was amazing.

Taylor S. (Individual traveler, booked 1 room), from

28-Nov-2019 Verified Review, stayed from Mon Nov 25 to Tue Nov 26 2019 at a $281.22 average nightly rate.

Summary of Verified Reviews

Very Good

Summary of 451 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 88/100 based on reviews from all travelers.

"Very good business hotel. Great pool. Great location."

Location

98/100

48 reviews

"Great location."

Wellness Area

93/100

9 reviews

"Awesome wellness and fitness areas."

Pool

91/100

18 reviews

"Great pool."

Bar

86/100

14 reviews

"Bar is awesome."

Service

78/100

81 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

67/100

92 reviews

"Beds are fine, but rooms and furniture could be better-maintained." Spacious, clean rooms with lovely views, although bathrooms are substandard. Shower can be a problem.

Cleanliness

66/100

22 reviews

"Moderately clean hotel facilities. Clean rooms."

Breakfast

40/100

5 reviews

"Breakfast can be improved."

Value

35/100

29 reviews

"Value for money could be better."

Rated 77/100 based on reviews from families.

"Fantastic service. Great location."

Location

98/100

5 reviews

"Great location."

Service

81/100

6 reviews

"Fantastic service."

Room

62/100

5 reviews

"Room is all right."

Rated 75/100 based on reviews from all travelers.

"Very good business hotel. Great pool. Great location."

Location

98/100

48 reviews

"Great location."

Wellness Area

93/100

9 reviews

"Awesome wellness and fitness areas."

Pool

91/100

18 reviews

"Great pool."

Bar

86/100

14 reviews

"Bar is awesome."

Service

77/100

79 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

67/100

91 reviews

"Beds are fine, but rooms and furniture could be better-maintained." Spacious, clean rooms with lovely views, although bathrooms are substandard. Shower can be a problem.

Cleanliness

66/100

22 reviews

"Moderately clean hotel facilities. Clean rooms."

Breakfast

40/100

5 reviews

"Breakfast can be improved."

Value

35/100

29 reviews

"Value for money could be better."

Rated 78/100 based on reviews from families.

"Fantastic service. Great location."

Location

98/100

5 reviews

"Great location."

Service

81/100

6 reviews

"Fantastic service."

Room

62/100

5 reviews

"Room is all right."

Customer Reviews of W Austin

Property Description

A stay at W Austin places you in the heart of Austin, within a 5-minute walk of Lady Bird Lake and Sixth Street. This 4-star hotel is 0.6 mi (1 km) from Austin Convention Center and 0.9 mi (1.4 km) from South Congress Avenue.

Grab a bite to eat at Trace, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 251 individually decorated guestrooms, featuring iPod docking stations and minibars. 42-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Austin City Hall - 0.1 km / 0.1 mi
Moody Theater - 0.1 km / 0.1 mi
Austin Children's Museum - 0.1 km / 0.1 mi
Lady Bird Lake - 0.3 km / 0.2 mi
Sixth Street - 0.4 km / 0.3 mi
Frost Bank Tower - 0.5 km / 0.3 mi
Ann W. Richards Congress Avenue Bridge - 0.5 km / 0.3 mi
South Congress Avenue - 0.7 km / 0.5 mi
Austin History Center - 0.8 km / 0.5 mi
Austin Public Library - 0.8 km / 0.5 mi
Paramount Theater - 0.8 km / 0.5 mi
Austin Convention Center - 0.8 km / 0.5 mi
Long Center for the Performing Arts - 0.8 km / 0.5 mi
Governor's Mansion - 0.9 km / 0.6 mi
Rainey Street - 1.1 km / 0.7 mi

The preferred airport for W Austin is Austin-Bergstrom International Airport (AUS) - 13.9 km / 8.7 mi

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has facilities measuring 780 square feet (72 square meters), including conference space.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and a fireplace in the lobby.

Amenities / Features

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Proposal/romance packages available
Pool umbrellas
Number of meeting rooms - 6
Conference space size (meters) - 72
Swimming pool
WiFi (surcharge)
Braille or raised signage
Assistive listening devices available
In-room accessibility
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
Rooftop terrace
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Restaurant
Visual alarms in hallways
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Bar/lounge
Poolside bar
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Outdoor pool
Wheelchair accessible (may have limitations)
Ballroom

Number of buildings/towers - 1
Year Built - 2010
Total number of rooms - 251
Number of floors - 16

Wheelchair-accessible concierge desk
Food and water bowls
Assistive listening devices in meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Health club
Spa treatment room(s)
Well-lit path to entrance
Free newspapers in lobby
Full-service spa
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Hiking/biking trails nearby
Conference space
Valet parking (surcharge)
Terrace
ATM/banking
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 780
Concierge services

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 40

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 18

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: between USD 29 and USD 32 per person (approximately)
Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 11.00 per 24-hour period (rates may vary)
Valet parking fee: USD 49 per night (in/out privileges)
Pet deposit: USD 100 per stay
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

Sanitation services: USD 25.00 per night

We have included all charges provided to us by the property.

Pool access available from 7:00 AM to 8:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About W Hotels

Luxury accomodations with modern guestrooms
W Pillow Menu offers guests a choice between a body pillow, a neck roll, firm foam pillow, or a 100% feather pillow
Luggage Forward program allows you to send their luggae to any destination worldwide
P.A.W or Pets Are Welcome program gives eaach guest traveling with a pet clean-up bags, a pet toy and treat, pet tag, food and water bowl with floor mat, and other great pet services
FIT GYM facility with free weights, high-tech cardio machines, Pilates, Yoga, and personal training

The W Hotels highlights above are subject to change without notice.

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