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Candlewood Suites St. Joseph An Ihg Hotel

3505 N Village Dr, St. Joseph, MO 64506 US near Exit 50 on I-29 (~0.4mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In a shopping district
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 203 guest reviews

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  • Free parking nearby
  • Free wired Internet
  • Free WiFi
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Bar/lounge
  • Free self parking
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10/20/2021 - 10/21/2021
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Candlewood Suites St. Joseph An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Conflicts with staff and reservation."
Overall Score1.0/ 5
The property itself was very nice and the room was clean and comfortable. The problem was with the reservation and the way the reservation was handled. We were coming to a wedding and booked on the couples wedding page I thought I was booking with the hotel but found out a few days before we arrived it was thru a hotelplanners.com when I tried to change the reservation from two nights to one the hotel had to be contacted and they would not let me change it. I then contacted the hotel to try and get a room thinking I would just cancel but they would only rent for two night stay not one. I kept the reservation since I needed the room and other family members were staying in the hotel, because I was staying there. I was not able to get there on Fri night so called at 3:30 Saturday morning to make sure I would still have the room and that we could check in when we got there, the desk person said yes. When we arrived at 2:00 we were not able to check in. The front desk person was frazzled and abrupt with me, I finally was able to explain my situation to her, however, she was still unable to check is into the room because they had moved us into a different room that had not been cleaned yet. We tried to find out if there was any other room that had been cleaned there was not one with two beds. She called her manager, the manager came and the conversations with the manager were awkward and uncomfortable she told me that another manger had changed the room, they did not charge me for the room the previous night and were unable to contact me because they had no phone number for me I had given the phone number when I made the reservation but apparently since it was booked thru a third party that information was not available regardless we were unable to get into a room until 3:30 and had to be at the wedding by 4:15 fortunately we change in my sisters room and put our stuff in the room prior to walking out the door. It was not a pleasant experience and I was made to feel incompetent and unwelcome by the staff. I also thought that since we booked the "wedding" group that we would have a discounted or lower rate but it was not lower than their regular rate they were charging for that night. Based on the unpleasantness of this experience I will probably not consider staying at a Candlewood Inn in the future. It was just to complicated and I felt uncomfortable with the treatment from the staff. The front desk lady did apologize but the manager never apologized or even offered a kind word.
(Individual traveler, booked 1 room), from US flag
06-Oct-2020 Verified Review, stayed from Fri Oct 02 to Sun Oct 04 2020 at a $118.74 average nightly rate.
"Nice but needs assessing"
Overall Score4.0/ 5
Nice comfy beds; very clean (should be since it's new). Nice open layout with a great desk! Very quiet but the facility is so new it wasn't on my GPS yet. Handicapped bathroom had 7 (seven!) hand rails/grab bars in the bathtub. Now why would you have a bathtub in a handicapped bathroom? A nice big shower with a handicapped shower stool would make more sense. Certainly not wheelchair accessible! Room had nice large refrigerator which made a sum total of 12 ice cubes in an 18-hour period. No ice machines in the facility so had to beg for some at the front desk.
(Individual traveler, booked 1 room), from US flag
13-May-2014 Verified Review, stayed from Fri May 02 to Sat May 03 2014 at a $105.00 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 174 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 91/100 based on reviews from all travelers.

"Excellent hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service."

Value

100/100
5 reviews

"Best value for money."

Service

93/100
37 reviews

"Friendly service and great reception."

Comfort

92/100
25 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Location

92/100
17 reviews

"Great location with good parking and shopping."

Cleanliness

88/100
29 reviews

"Clean hotel facilities. Clean rooms."

Room

88/100
51 reviews

"Spacious, clean rooms with good kitchenettes." Comfortable beds and good bathrooms. Rooms need regular maintenance.

Breakfast

50/100
8 reviews

"Breakfast is average."

Rated 90/100 based on reviews from families.

"Great room. Fantastic service."

Service

95/100
5 reviews

"Friendly service."

Location

94/100
6 reviews

"Great location."

Comfort

93/100
6 reviews

"Very comfortable."

Cleanliness

87/100
6 reviews

"Clean."

Room

83/100
7 reviews

"Great room."

Rated 85/100 based on reviews from all travelers.

"Excellent hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service."

Value

100/100
5 reviews

"Best value for money."

Service

93/100
37 reviews

"Friendly service and great reception."

Comfort

92/100
25 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Location

92/100
17 reviews

"Great location with good parking and shopping."

Cleanliness

88/100
29 reviews

"Clean hotel facilities. Clean rooms."

Room

88/100
51 reviews

"Spacious, clean rooms with good kitchenettes." Comfortable beds and good bathrooms. Rooms need regular maintenance.

Breakfast

50/100
8 reviews

"Breakfast is average."

Rated 90/100 based on reviews from families.

"Great room. Fantastic service."

Service

95/100
5 reviews

"Friendly service."

Location

94/100
6 reviews

"Great location."

Comfort

93/100
6 reviews

"Very comfortable."

Cleanliness

87/100
6 reviews

"Clean."

Room

83/100
7 reviews

"Great room."

Review Semantics by TrustYou

Property Description

Located in St. Joseph, Candlewood Suites St Joseph, an IHG Hotel is in the entertainment district, within a 10-minute drive of Krug Park and Albrecht-Kemper Museum of Art. This hotel is 4.4 mi (7 km) from Mount Mora Cemetery and 4.6 mi (7.5 km) from Pony Express Monument.

You can enjoy a meal at the restaurant serving the guests of Candlewood Suites St Joseph, an IHG Hotel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge.

Make yourself at home in one of the 80 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while 32-inch LED televisions with digital programming provide entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0.1 mile and kilometer.

Krug Park - 4.8 km / 3 mi
Albrecht-Kemper Museum of Art - 5.5 km / 3.4 mi
Mount Mora Cemetery - 7 km / 4.4 mi
Pony Express Monument - 7.5 km / 4.6 mi
Glore Psychiatric Museum - 7.5 km / 4.7 mi
Pony Express Museum - 15.1 km / 9.4 mi
Jesse James Home Museum - 15.2 km / 9.5 mi
Patee House Museum - 15.3 km / 9.5 mi
Amelia Earhart Memorial Bridge - 48.3 km / 30 mi
Amelia Earhart Home - 49.3 km / 30.6 mi
The Sallie House - 49.4 km / 30.7 mi
Atchison County Historical Society Museum - 49.5 km / 30.8 mi
Squaw Creek National Wildlife Refuge - 50.1 km / 31.1 mi
Walt Wilburn Field - 50.4 km / 31.3 mi
Benedictine College - 50.8 km / 31.6 mi

The preferred airport for Candlewood Suites St Joseph, an IHG Hotel is Kansas City International Airport (MCI) - 62.4 km / 38.7 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in St. Joseph? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. Free self parking is available onsite.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance and barbecue grills.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Free parking nearby
  • Conference space size (meters) - 50
  • Free wired Internet
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Free newspapers in lobby
  • Tours/ticket assistance
  • RV, bus, truck parking
  • 24-hour fitness facilities
  • One meeting room
  • Wheelchair accessible – no
  • Luggage storage
  • Restaurant
  • Total number of rooms - 80
  • Number of floors - 4
  • No rollaway/extra beds available
  • No elevators
  • No alcohol served onsite
  • Express check-out
  • Grocery/convenience store
  • 24-hour front desk
  • Barbecue grill(s)
  • Bar/lounge
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Free self parking
  • Conference space
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 538
  • 24-hour business center

Airport & Shuttle Information

Kansas City International Airport(MCI) is located 35 miles South off of I-29.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 1

Only dogs and cats are allowed

Pet maximum weight in kg is 36

Pets allowed

$75 fee for 1-6 night stay$150 fee for 7+ night stayWeight limit of 75 pounds

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Housekeeping fee: USD 0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.