"Unpleasant and expensive."
Overall Score2.0/ 5
The hotel lobby was clean and the room was typical with a mini refrigerator and coffee pot. The bedding was clean and appeared new. The temperature of the room was comfortable with no unpleasant odors. Essentially, a basic hotel with no amenities like a pool or hot tub. It was fine for the two night stay but it was the best the area had to offer. The negative however was significant enough for us not recommend the hotel and encourage anyone to think twice. The moment I walked into the hotel was a negative experience. We arrived Friday August 28, 2020 at approximately 6:00pm when I met the second shift desk receptionist. She appeared terribly inconvenienced by me, as I apparently I just interrupted some quality time she was having with her children on the couch in the lobby. She begrudgingly appeared at the front desk with her VERY young newborn baby in her arms and checked me in. My first impression was shock and fear because we are currently in the middle of a deadly pandemic, where distancing and mouth covering is recommend. I couldn?t believe that a person would expose their young children to a high traffic environment like a hotel lobby. She or her children were not protecting themselves (or the guests) with a mask. Her personality was cold, uninviting and not what I would expect in a professional role as hotel ambassador. The parking lot is profoundly small. You most likely will not find a space to park and if you do, you risk losing it if you chose to leave. So, my advice is to eat within walking distance. However, that doesn?t leave you with more than the gas station across the street or a very modest restaurant that closes at 7:00pm. The second shift staff person unfortunately couldn?t care less that the parking lot is small and that we were inconvenienced with having to park some where on the street. Clearly I was getting nowhere with second shift person, so I asked for the manager. She called the manager on the phone and the manager suggested we park under an overpass a block away where construction vehicles park. Seriously? We are guests in your establishment, treat us like a guest. Oh and your guests pay hotel and local taxes as part of the bill, therefore I expect parking on property. We ended up parking in the ?no parking? zone by the dumpster hoping that there would be no early Saturday morning trash pick up. Interestingly enough though, sometime after 11:00 pm that evening while we were walking our dogs, we saw her leave the building and get into her car after her shift (she was parked conveniently in the second spot from the front door). The moment her car pulled out, we moved our vehicle into that spot. So, I guess it?s okay for staff to accommodate themselves but guests have to hunt and peck for non tow away spots on the street. Again, just a reminder that we are guests and should be treated as such. My advice to anyone considering this Cobblestone location would be keep looking. Try perhaps Prairie du Chien across the river. I would attempt staying at another Cobblestone somewhere else but never again at this location in Marquette, IA.
01-Sep-2020 Verified Review, stayed from Fri Aug 28 to Sun Aug 30 2020 at a $122.00 average nightly rate.