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Candlewood Suites New Braunfels An Ihg Hotel

1471 N Interstate 35, New Braunfels, TX 78130 US near Exit 190b on I-35 (~0.4mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near New Braunfels Conservation Society
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5

Based on 367 guest reviews

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  • Free wired internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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01/23/2022 - 01/24/2022
Searching all hotel inventory networks
11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Candlewood Suites New Braunfels

Below are the verified reviews from guests that we have booked recently:
"Unsatisfactory"
Overall Score3.0/ 5
Exchanging dirty towels at the front desk for clean towels is unsanitary. Room was not cleaned daily and this was not explained at booking or check in. Will not return.
(Individual traveler, booked 1 room), from US flag
17-Nov-2021 Verified Review, stayed from Wed Nov 10 to Sat Nov 13 2021 at a $136.99 average nightly rate.
"Nice Suite"
Overall Score3.0/ 5
Good location to amenities like HEB and target and close to lots of fun restaurants and bars.
(Individual traveler, booked 1 room), from US flag
06-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $178.08 average nightly rate.
"Not Bad, Not Great."
Overall Score3.0/ 5
The front desk staff would could use some customer service pointers. Maybe he was just having a bad day or didn't feel well. The room was clean and really not a bad stay.
(Individual traveler, booked 1 room), from US flag
28-May-2021 Verified Review, stayed from Fri May 21 to Sat May 22 2021 at a $219.99 average nightly rate.
"Roach Motel"
Overall Score2.0/ 5
While the staff was pleasant, we couldn't get past the garbage left in the halls and near the elevator daily. Also, towels are left on the floor next to the room doors during the cleaning hours. On day two of our stay, we had a giant cockroach in our bathroom. I realize that Covid 19 is to blame for lack of staff and services, but leaving the trash in the hallways and near elevators is a giant invitation for bugs.
(Individual traveler, booked 1 room), from US flag
09-Feb-2021 Verified Review, stayed from Fri Feb 05 to Sun Feb 07 2021 at a $95.99 average nightly rate.
"Very Average"
Overall Score3.0/ 5
Nothing special about this hotel. No breakfast, room seemed for "suite", building did not have good circulation. Nothing especially bad or good, blah.
(Individual traveler, booked 1 room), from US flag
08-Sep-2020 Verified Review, stayed from Sat Sep 05 to Sun Sep 06 2020 at a $106.99 average nightly rate.
"Bad Experience"
Overall Score1.0/ 5
Elevator wasn't working shortly after arrival. It was out for a couple of hours. No ice machine on the floor, ice maker in room didn't work properly, no printed copy of receipt available upon departure, and paid a hefty fee for a sub standard amenity. $182 for what I got was totally ridiculous!
(Individual traveler, booked 1 room), from US flag
15-Jun-2015 Verified Review

Summary of Verified Reviews

75
Good

Summary of 367 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 75/100 based on reviews from all travelers.

"Fair highway hotel."

Service

84/100
112 reviews

"Friendly service and good reception."

Location

84/100
21 reviews

"Great location."

Vibe

70/100
18 reviews

"OK vibe and a friendly atmosphere. Good highway hotel." Awesome for families.

Room

59/100
127 reviews

"Mostly alright rooms with OK beds, but some cleanliness issues." Bathrooms are large but with substandard cleaning. Poorly maintained rooms with low quality furniture. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem.

Cleanliness

40/100
79 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

29/100
5 reviews

"Food could be better."

Breakfast

9/100
15 reviews

"Breakfast can be improved."

Pool

3/100
13 reviews

"Pool should be renewed."

Rated 66/100 based on reviews from families.

"Friendly service. Great location."

Service

83/100
24 reviews

"Friendly service and great reception."

Location

78/100
9 reviews

"Great location."

Comfort

54/100
19 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Room

44/100
37 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Amenities

39/100
16 reviews

"Hotel buildings could use some improvement."

Cleanliness

38/100
25 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Pool

2/100
6 reviews

"Pool should be renewed."

Rated 66/100 based on reviews from couples.

"Spacious rooms."

Service

85/100
7 reviews

"Fantastic service."

Comfort

68/100
7 reviews

"Beds are decent and generally comfortable."

Room

52/100
14 reviews

"Average rooms with standard beds." Guests complained about bathrooms and general cleanliness of the rooms. Shower can be a problem.

Cleanliness

39/100
8 reviews

"Rooms could be cleaner."

Rated 66/100 based on reviews from all travelers.

"Fair highway hotel."

Service

84/100
112 reviews

"Friendly service and good reception."

Location

84/100
21 reviews

"Great location."

Vibe

70/100
18 reviews

"OK vibe and a friendly atmosphere."

Room

59/100
127 reviews

"Mostly alright rooms with OK beds, but some cleanliness issues." Bathrooms are large but with substandard cleaning. Poorly maintained rooms with low quality furniture. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem.

Cleanliness

41/100
78 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

29/100
5 reviews

"Food could be better."

Breakfast

9/100
15 reviews

"Breakfast can be improved."

Pool

3/100
13 reviews

"Pool should be renewed."

Rated 64/100 based on reviews from families.

"Friendly service."

Service

83/100
24 reviews

"Friendly service and great reception."

Location

78/100
9 reviews

"Great location."

Comfort

54/100
19 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Room

44/100
37 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Amenities

40/100
15 reviews

"Hotel buildings could use some improvement."

Cleanliness

39/100
24 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Pool

2/100
6 reviews

"Pool should be renewed."

Rated 59/100 based on reviews from couples.

"Spacious rooms."

Service

85/100
7 reviews

"Fantastic service."

Comfort

68/100
7 reviews

"Beds are decent and generally comfortable."

Room

52/100
14 reviews

"Average rooms with standard beds." Guests complained about bathrooms and general cleanliness of the rooms. Shower can be a problem.

Cleanliness

39/100
8 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

Candlewood Suites New Braunfels is located off Interstate 35, within minutes of Schlitterbahn Water Park and New Diabetic Research Center.At Candlewood Suites New Braunfels, we put the amenities where they really count, in your room. Our guests can cook meals in their fully equipped kitchen and relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites New Braunfels is within walking distance of many local favorite restaurants. For those guests who prefer to dine in, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. New Braunfels Candlewood Suites provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room.Much larger than the average hotel room and significantly more affordable than a corporate apartment, temporary housing, long term leases, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the New Braunfels Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, New Braunfels Candlewood Suites is the solution to your temporary housing needsHigh-speed wireless Internet throughout the hotel allows you to conduct your business efficiently. We offer 24 hour access to our Candlewood Cupboard, for snacks, sodas, and meal options. Don't forget our 24 hour access to the Candlewood Gym, as well as outdoor gazebo and whirlpool. Our guest laundry room is open anytime! Our lending locker has all the kitchen ware you need for your stay.

Green Sustainability

Recycled paper, plastic/glass items, energy efficient light bulbs,

Amenities / Features


  • Check In: 3:00 pm - 6:00 am
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Voicemail

Airport & Shuttle Information

San Antonio International Airport, 26.8 miles, Taxi $40Austin Bergstrom INternational Airport, 48 Miles, Taxi $110

Local Shuttle Info: N/A

Breakfast Information

Not Available

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$20/first night, $15/each additional night. Maximum charge of $150.

Parking Info

Complimentary Parking

Internet / WiFI

All guest rooms have complimentary wi-fi. This service is available in all areas of the hotel.

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

Seasonality and Projections at Candlewood Suites New Braunfels, an IHG Hotel

Rate fluctuations of Candlewood Suites New Braunfels, an IHG Hotel

The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices our system could find at the time the group/meeting bid was entered. The best group or meeting displayed is 14.0% in the month of December 2020 and the highest average individual rate is $161 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood Suites New Braunfels, an IHG Hotel in a month when rates are lower.

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