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Red Roof Inn Lancaster – Strasburg

2390 Lincoln Highway, Lancaster, PA 17602 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Amish Farm and House
Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
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Poor
2.5/5

Based on 241 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Smoke-free property
  • Free newspapers in lobby
  • Free self parking
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11/30/2021 - 12/01/2021
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Red Roof Inn Lancaster – Strasburg

Below are the verified reviews from guests that we have booked recently:
"Problems With Paying."
Overall Score1.0/ 5
When I checked in with the front desk staff, April told me that I was overcharged and that the money would be refunded to my account. However, when two weeks went by and the difference was not put back onto my account, I called and a different front desk worker informed me that because I had used both a AAA account discount and the discount of a partner website, it was called "double dipping" and the money that I was initially told I was overcharged would not be put back onto my account. This problem should have been corrected when I first checked in and I should have been told the truth about my situation of "double dipipng" rather than being led to believe that I could use multiple discounts on a room rate. I could not believe that I was charged over $110 total (with discounts applied) for a room that did not have a lock on the bathroom, that did not have a bathroom door that fully shut, no complimentary breakfast and a TV remote that did not properly work. Needless to say, I will not be staying here again and warn people about the incompetency involved. I was very disappointed that my bank account has to now suffer.
(Individual traveler, booked 1 room), from US flag
07-May-2019 Verified Review, stayed from Fri Apr 26 to Sat Apr 27 2019 at a $105.00 average nightly rate.
"Booking agent put me in wrong location."
Overall Score2.0/ 5
I was attending a convention at the Lancaster Host so I needed to reserve a room at the Red Roof Inn directly across the street. I asked several times to make sure they booked me in the correct Red Roof Inn because there are other Red Roof Inns in Lancaster, Pennsylvania. They assured me it was the correct one, but when I arrived it turned out not to be the right one. They still had a room available so I asked if I could transfer the reservation to the correct motel since they were both Red Roof Inns. They would not do it, so I had to stay in the Red Roof Inn they incorrectly booked me in and drive back and forth to the convention. There were three of us attending going to different events at different times with one car, so this did not work out well. All because we couldn't transfer the reservation they made incorrectly.
(Individual traveler, booked 1 room), from US flag
12-Nov-2018 Verified Review, stayed from Thu Nov 08 to Sun Nov 11 2018 at a $97.67 average nightly rate.

Summary of Verified Reviews

53
Poor

Summary of 397 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 53/100 based on reviews from all travelers.

"Located near shopping areas. Room needs to be improved."

Location

76/100
42 reviews

"Good location with shopping nearby but poor access to parking."

WiFi

68/100
7 reviews

"Regular internet service. Wifi quality could be improved."

Service

63/100
57 reviews

"Friendly service and acceptable reception." Housekeeping and management are lacking.

Room

34/100
129 reviews

"Outdated badly kept up rooms with inadequate televisions and air conditioners." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Comfort

33/100
68 reviews

"Poor beds, with complaints about A/C and noise."

Amenities

19/100
59 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

14/100
98 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

11/100
12 reviews

"Breakfast can be improved."

Rated 48/100 based on reviews from couples.

"Great location."

Location

74/100
12 reviews

"Great location."

Service

57/100
6 reviews

"Service is adequate."

Comfort

35/100
11 reviews

"Not very comfortable, with poor beds."

Room

33/100
24 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Amenities

17/100
11 reviews

"Hotel buildings could use some improvement."

Cleanliness

14/100
17 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 42/100 based on reviews from families.

"Friendly service."

Location

75/100
7 reviews

"Great location."

Service

67/100
13 reviews

"Friendly service and acceptable reception."

Comfort

29/100
12 reviews

"Not very comfortable, with poor beds."

Room

26/100
30 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Amenities

23/100
15 reviews

"Hotel buildings could use some improvement."

Cleanliness

13/100
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 42/100 based on reviews from all travelers.

"Located near shopping areas. Room needs to be improved."

Location

75/100
40 reviews

"Good location with shopping nearby but poor access to parking."

WiFi

68/100
7 reviews

"Regular internet service. Wifi quality could be improved."

Service

64/100
56 reviews

"Service is average, but very friendly." Housekeeping and management are lacking.

Room

34/100
126 reviews

"Outdated badly kept up rooms with inadequate televisions and air conditioners." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Comfort

33/100
68 reviews

"Poor beds, with complaints about A/C and noise."

Amenities

19/100
57 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

13/100
96 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

11/100
12 reviews

"Breakfast can be improved."

Rated 43/100 based on reviews from couples.

"Great location."

Location

74/100
12 reviews

"Great location."

Service

57/100
6 reviews

"Service is adequate."

Comfort

35/100
11 reviews

"Not very comfortable, with poor beds."

Room

33/100
24 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Amenities

17/100
11 reviews

"Hotel buildings could use some improvement."

Cleanliness

14/100
17 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 36/100 based on reviews from families.

"Friendly service."

Location

74/100
6 reviews

"Great location."

Service

68/100
12 reviews

"Friendly service and acceptable reception."

Comfort

29/100
12 reviews

"Not very comfortable, with poor beds."

Room

27/100
29 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Amenities

22/100
14 reviews

"Hotel buildings could use some improvement."

Cleanliness

13/100
22 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Review Semantics by TrustYou

Property Description

When you a stay at Red Roof Inn Lancaster – Strasburg in Lancaster, you'll be in a shopping district, within a 5-minute walk of Amish Farm and House and American Music Theatre Lancaster. This hotel is 0.4 mi (0.6 km) from Rockvale Outlets and 0.7 mi (1.2 km) from Lost Treasure Mini Golf.

Make yourself at home in one of the 53 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Amish Farm and House - 0.1 km / 0.1 mi
American Music Theatre Lancaster - 0.3 km / 0.2 mi
Rockvale Outlets - 0.7 km / 0.4 mi
Lost Treasure Mini Golf - 1.2 km / 0.8 mi
Dutch Wonderland - 1.3 km / 0.8 mi
Tanger Outlets Lancaster - 1.6 km / 1 mi
Lancaster Mennonite Historical Society - 1.8 km / 1.1 mi
Biblical Tabernacle Reproduction - 1.8 km / 1.1 mi
The Amish Village - 3.2 km / 2 mi
Bird in Hand Farmers Market - 3.7 km / 2.3 mi
Village of Dutch Delights - 4 km / 2.5 mi
Bird-in-Hand Stage - 4.3 km / 2.7 mi
Waters Edge Mini Golf - 4.3 km / 2.7 mi
Sight and Sound Theatre - 4.9 km / 3.1 mi
Harrisburg Area Community College - 5.9 km / 3.7 mi

The nearest airports are:
Harrisburg Intl. Airport (MDT) - 60.2 km / 37.4 mi
Lancaster, PA (LNS) - 16.8 km / 10.5 mi
Reading, PA (RDG-Reading Regional) - 58 km / 36 mi

The preferred airport for Red Roof Inn Lancaster – Strasburg is Harrisburg Intl. Airport (MDT).

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine.

Green Sustainability

Yes - in the process of establishing one

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Express check-out
  • Wheelchair-accessible van parking
  • Multilingual staff
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Number of buildings/towers - 1
  • Year Built - 1950
  • Total number of rooms - 53
  • Number of floors - 2
  • No cribs (infant beds) available
  • No elevators
  • Free WiFi
  • Well-lit path to entrance
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Laundry facilities
  • Free newspapers in lobby
  • Accessible bathroom
  • Free self parking

Airport & Shuttle Information

Harrisburg International Airport - 26 miles

Local Shuttle Info: Hotel doesn't offer a shuttle service.

Breakfast Information

Free continental breakfast with Belgian waffles.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 1

Pet maximum weight in kg is 36

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets Accepted

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place and staff at the property wear personal protective equipment.
  • Contactless check-out is available.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Red Roof Inns

  • 400+ economy and pet-friendly hotels
  • Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
  • Free continental breakfast at select locations
  • Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.

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