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Hotel Indigo Lower East Side New York An Ihg Hotel

171 Ludlow Street, New York, NY 10002 US
View Map Reservations: +1-800-760-7718
4.5 Star Property In New York (Manhattan)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select Your Room:
01/20/2022 - 01/21/2022
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hotel Indigo Lower East Side New York An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Great location for us, great rooftop bar and view. Cold room."
Overall Score4.0/ 5
We enjoyed our stay however the slider door in our room did not close and it was 63 degrees while we slept and very very cold! We let front desk know so it could be taken care of prior to next guest arrival.
(Individual traveler, booked 1 room), from US flag
22-Dec-2021 Verified Review, stayed from Sun Dec 19 to Mon Dec 20 2021 at a $171.99 average nightly rate.
"Great place if you want to party."
Overall Score3.0/ 5
Great place if you want to party until 3am but poor choice if you want to chill. Rooms are nice and very clean but there is no place to grab a relaxed cocktail or a coffee in the morning. Just not my vibe. We picked it because it's close to my daughters apartment.
(Individual traveler, booked 1 room), from US flag
12-Sep-2021 Verified Review, stayed from Fri Sep 10 to Mon Sep 13 2021 at a $281.99 average nightly rate.

Summary of Verified Reviews

Rated 80/100 based on reviews from all travelers.

"Good for traveling with friends. Close to restaurants, bars and shopping areas. Awesome vibe."

Location

91/100
252 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Parking is rare.

Vibe

86/100
117 reviews

"Excellent vibe and pretty inviting atmosphere. Stylish hotel." Pleasant entrance area. Modern Hotel. Luxurious Hotel. Good for traveling with friends. Good for business people. Good choice for a city trip.

Service

70/100
305 reviews

"Reception and service are alright." Excellent service and housekeepers, but less well reviewed management. Booking process should be better organized. Room service could have been improved. Hotel security can be an issue.

Room

66/100
443 reviews

"Okay beds and poor furnishing in decently clean, poorly-maintained rooms." Large, new rooms, and great views. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Cleanliness

60/100
145 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

52/100
47 reviews

"Food is all right."

Value

45/100
98 reviews

"Value for money could be better. Acceptable breakfast prices."

WiFi

38/100
5 reviews

"Complaints about WiFi."

Breakfast

33/100
19 reviews

"Breakfast is reasonably priced, but not exceptional."

Rated 75/100 based on reviews from families.

"Terrific location. Good service."

Location

91/100
37 reviews

"Great location."

Service

71/100
40 reviews

"Friendly service, and reception was okay."

Amenities

66/100
21 reviews

"Average buildings with a nice entrance area."

Bar

65/100
12 reviews

"Standard bar."

Room

60/100
57 reviews

"Rooms are OK with average beds but poor bathrooms." Spacious rooms with excellent views. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

Cleanliness

57/100
17 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Comfort

57/100
28 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Food

52/100
10 reviews

"Food is all right."

Value

48/100
8 reviews

"Value for money could be better."

Rated 76/100 based on reviews from couples.

"Beautiful architecture."

Location

87/100
43 reviews

"Well-located, although unfortunately the parking isn't easy."

Amenities

70/100
19 reviews

"Ordinary amenities." Great buildings with excellent terrace and entrance. Beautiful architecture.

Service

66/100
35 reviews

"So-so, but friendly, service, but low rated reception."

Room

64/100
54 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Guests complain about bathrooms, minibars, and general room maintenance. Shower can be a problem.

Cleanliness

60/100
18 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

49/100
8 reviews

"Food could be better."

Value

41/100
14 reviews

"Value for money could be better."

Rated 71/100 based on reviews from solo travelers.

"Great shopping. Wonderful housekeeping."

Location

93/100
15 reviews

"Great location."

Service

75/100
17 reviews

"Friendly service, and reception was okay."

Room

62/100
33 reviews

"Rooms are quite clean and beds are standard." Rooms are spacious and have great views but are lacking in maintenance.

Cleanliness

59/100
9 reviews

"Room cleanliness is acceptable."

Comfort

57/100
13 reviews

"Large rooms with average comfort and standard beds."

Rated 68/100 based on reviews from business travelers.

"Spacious rooms. Friendly service."

Location

92/100
6 reviews

"Great location."

Service

72/100
9 reviews

"Friendly service."

Room

64/100
12 reviews

"Room is all right."

Comfort

60/100
6 reviews

"Comfortable."

Value

43/100
6 reviews

"Value for money could be better."

Rated 75/100 based on reviews from all travelers.

"Good for traveling with friends. Close to restaurants, bars and shopping areas. Awesome vibe."

Location

92/100
7 reviews

"Great location."

Rated 71/100 based on reviews from all travelers.

"Good for traveling with friends. Close to restaurants, bars and shopping areas. Awesome vibe."

Location

91/100
229 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Parking is rare.

Vibe

86/100
112 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area." Modern Hotel. Luxurious Hotel.

Service

71/100
286 reviews

"Friendly and professional housekeepers." Decent reception but complaints about management. Booking process should be better organized. Room service could have been improved. Hotel security can be an issue.

Room

66/100
422 reviews

"Okay beds and poor furnishing in decently clean, poorly-maintained rooms." Large, new rooms, and great views. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Cleanliness

60/100
139 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

53/100
44 reviews

"Food is all right."

Value

45/100
89 reviews

"Value for money could be better."

Breakfast

32/100
15 reviews

"Breakfast can be improved."

Rated 72/100 based on reviews from families.

"Pleasant entrance area. Good restaurants & bars in the area."

Location

90/100
31 reviews

"Great location."

Service

71/100
39 reviews

"Friendly service, and reception was okay."

Amenities

66/100
20 reviews

"Average buildings with a nice entrance area."

Bar

65/100
12 reviews

"Standard bar."

Room

59/100
51 reviews

"Rooms are OK with average beds but poor bathrooms." Spacious rooms with excellent views. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

Comfort

58/100
25 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Cleanliness

56/100
16 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

52/100
10 reviews

"Food is all right."

Value

48/100
8 reviews

"Value for money could be better."

Rated 75/100 based on reviews from couples.

"Friendly atmosphere. Beautiful architecture."

Location

89/100
36 reviews

"Well-located, although unfortunately the parking isn't easy."

Amenities

70/100
16 reviews

"Ordinary amenities. Nice hotel buildings and lovely terraces."

Service

70/100
28 reviews

"Friendly service, and reception was okay."

Room

62/100
49 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Cleanliness

61/100
17 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

49/100
6 reviews

"Food could be better."

Value

41/100
10 reviews

"Value for money could be better."

Rated 68/100 based on reviews from solo travelers.

"Great shopping. Wonderful housekeeping."

Location

93/100
13 reviews

"Great location."

Service

75/100
16 reviews

"Friendly service, and reception was okay."

Room

61/100
32 reviews

"Rooms are quite clean and beds are standard." Rooms are spacious and have great views but are lacking in maintenance.

Cleanliness

59/100
9 reviews

"Room cleanliness is acceptable."

Comfort

58/100
12 reviews

"Large rooms with average comfort and standard beds."

Rated 62/100 based on reviews from business travelers.

"Spacious rooms. Friendly service."

Location

92/100
5 reviews

"Great location."

Service

72/100
9 reviews

"Friendly service."

Room

64/100
12 reviews

"Room is all right."

Comfort

60/100
6 reviews

"Comfortable."

Value

44/100
5 reviews

"Value for money could be better."

Rated 66/100 based on reviews from all travelers.

"Good for traveling with friends. Close to restaurants, bars and shopping areas. Awesome vibe."

Service

67/100
7 reviews

"Service is adequate."

Room

55/100
7 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

With a stay at Hotel Indigo Lower East Side New York, an IHG Hotel, you'll be centrally located in New York, within a 5-minute drive of New York University and Washington Square Park. This 4.5-star hotel is 1.3 mi (2.1 km) from 5th Avenue and 1.8 mi (2.9 km) from Wall Street.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Wrap up your day with a drink at the bar/lounge.

Make yourself at home in one of the 294 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

New York University - 1.1 km / 0.7 mi
5th Avenue - 1.4 km / 0.9 mi
Webster Hall - 1.5 km / 0.9 mi
Washington Square Park - 1.5 km / 1 mi
Irving Plaza - 1.9 km / 1.2 mi
Union Square Park - 1.9 km / 1.2 mi
Bleecker Street - 2.1 km / 1.3 mi
Pace University - 2.3 km / 1.4 mi
Gramercy Park - 2.4 km / 1.5 mi
South Street Seaport - 2.4 km / 1.5 mi
Flatiron Building - 2.6 km / 1.6 mi
Wall Street - 2.8 km / 1.8 mi
Madison Square Park - 2.9 km / 1.8 mi
National September 11 Memorial - 3 km / 1.9 mi
Chelsea Market - 3 km / 1.9 mi

The nearest airports are:
John F. Kennedy International Airport (JFK) - 22.9 km / 14.2 mi
Liberty Intl. Airport (EWR) - 21.8 km / 13.6 mi
LaGuardia Airport (LGA) - 14.8 km / 9.2 mi
New York, NY (NYS-Skyports Seaplane Base) - 2.6 km / 1.6 mi
Teterboro, NJ (TEB) - 23.5 km / 14.6 mi

The preferred airport for Hotel Indigo Lower East Side New York, an IHG Hotel is John F. Kennedy International Airport (JFK).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and a television in a common area.

Green Sustainability

IHG Green Engage™ systemWe know that sustainability is as important to you as it is to us – and that’s why we’ve made it easy for you to stay at a hotel that shares your values. All our hotels use the IHG Green Engage system, an innovative online environmental sustainability system that gives our hotels the means to measure and manage their impact on the environment. The hotels can choose from over 200 ‘Green Solutions’ that are designed to help them reduce their energy, water and waste, and improve their impact on the environment.The IHG Green Engage system has four levels of certification that our hotels can achieve and those achieving Level 3 certification or above can reduce energy use by up to 25%.Level 1 is a requirement for all IHG hotels.Level 1 hotels have completed ten best practice solutions that set them up for success and support them through activities that provide immediate energy and costs savings. This includes actions such as tracking consumption data, setting up a property green team and installing energy efficient lighting in guest rooms.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Parking (limited spaces)
  • Number of meeting rooms - 1
  • Conference space size (meters) - 74
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Luggage storage
  • Year Built - 2015
  • Total number of rooms - 294
  • Number of floors - 24
  • Professional property host/manager
  • No rollaway/extra beds available
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Conference space size (feet) - 800
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

EWR, LGA, JFK all within 15 miles

Local Shuttle Info: Not available

Breakfast Information

LOBBY BAR AND CAFEDelicious on-the-go food & beverage products are available for purchase. The Lobby Bar & Café offers a locally curated offering of L.E.S. breakfast favorites in the morning as well as ready to go fresh juices and snacks. In the evening serving a selection of craft beers, universal wine offerings and a selection classic and modern cocktails.Free WiFi in public spaces

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed

Pets are not permitted inside the restaurant or inside the pool area.There will be one dog or cat permitted per guest, per room.There will be a $50 charge per stay posted to your room upon check in.In addition to the deep cleaning fee, the owner is responsible for any damage to the hotel or surrounding property caused by the pet.Dogs/cats must be crated when the guest is not the room.Housekeeping will not enter the room if the dog or cat is not crated.All dogs must be leashed when on hotel premise. Cats the same or securely handled.Hotel Indigo® Lower East Side reserves the right to ask the owner, at his or her expense, to kennel the dog or cat at another facility if the animal presents a hazard to another guest or staff, and/or if the animal is creating operational issues.

Parking Info

A limited amount of spaces are available next door to the hotel. Garage is not operated by the hotel, but has space for hotel guests. No in and out privileges. Taxes and charges for over-sized vehicles may apply.

Internet / WiFI

Complimentary Daily WiFi

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 75.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Hotel Indigo

  • Boutique style property with hardwood floors
  • Plush bedding and signature area rugs
  • Aveda Bath & Body products and spa-inspired showers only
  • Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels
  • Bistro style food and beverages
  • 24-hour fitness and business centers

The Hotel Indigo highlights above are subject to change without notice.

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Testimonials:

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