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Best Western Plus The Inn at Horse Heaven

259 Merlot Dr, Prosser, WA 99350 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Milbrandt Vineyards
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select Your Room:
08/08/2022 - 08/09/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus The Inn at Horse Heaven

Below are the verified reviews from guests that we have booked recently:
"Very nice experience."
Overall Score5.0/ 5
People were friendly and helpful. I will stay here again.
(Individual traveler, booked 1 room), from US flag
07-May-2022 Verified Review, stayed from Thu May 05 to Fri May 06 2022 at a $157.99 average nightly rate.
Response from Management on 09-May-2022:
Thank you very much for the wonderful review. Please tell, or bring some friends and family to Prosser for an event weekend. Check out Tour Prosser for upcoming events and fun things for the whole family. Or just come and relax and enjoy wine country. https://www.tourprosser.com/Thanks,Scott
"Great Room"
Overall Score5.0/ 5
Great room got exactly the room I requested, by outside door leading to gazebo (we are smokers)so this was perfect. Great breakfast too. We will stay again and request the same room. Thanks.
(Individual traveler, booked 1 room), from US flag
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sun Sep 05 2021 at a $142.99 average nightly rate.
"Very clean, friendly staff, great location."
Overall Score4.0/ 5
Very clean, friendly staff, great location.
(Individual traveler, booked 1 room), from US flag
04-Sep-2021 Verified Review, stayed from Wed Sep 01 to Thu Sep 02 2021 at a $102.99 average nightly rate.
"Very dirty carpet."
Overall Score1.0/ 5
Black dirty spots on carpet by TV, water feels slimy!
(Individual traveler, booked 1 room), from US flag
01-Sep-2021 Verified Review, stayed from Sat Aug 28 to Sun Aug 29 2021 at a $149.99 average nightly rate.
"Unclean Room"
Overall Score4.0/ 5
The carpet was f very dirty, big black stains by bed and TV.
(Individual traveler, booked 1 room), from US flag
31-Aug-2021 Verified Review, stayed from Sat Aug 28 to Sun Aug 29 2021 at a $149.99 average nightly rate.
"Kitchen Suite for Christmas."
Overall Score4.0/ 5
We spent the holidays with our family in Prosser. They are doing a kitchen remodel, so we needed a place to cook meals. The kitchen suite was perfect! Well stocked and easy to use, plus space for four adults and a toddler to easily hang out in.
(Individual traveler, booked 1 room), from US flag
31-Dec-2020 Verified Review, stayed from Thu Dec 24 to Sat Dec 26 2020 at a $164.49 average nightly rate.
"Not Applicable"
Overall Score4.0/ 5
This reservation for two rooms was canceled. There should be no charge.
(Group coordinator, booked 2 rooms), from US flag
19-Jun-2020 Verified Review, stayed from Sun Jun 14 to Mon Jun 15 2020 at a $104.99 average nightly rate.
"Not Applicable"
Overall Score4.0/ 5
This reservation for two rooms was canceled. There should be no charge.
(Group coordinator, booked 2 rooms), from US flag
17-Jun-2020 Verified Review, stayed from Sun Jun 14 to Mon Jun 15 2020 at a $104.99 average nightly rate.
"Clean, friendly and welcoming."
Overall Score5.0/ 5
This was by far the best Best Western we have stayed at, one of the better hotels we’ve stayed at in 50 years. Everyone was friendly, welcoming, supportive. They made our brief visit quite enjoyable.
(Individual traveler, booked 1 room), from US flag
04-May-2019 Verified Review, stayed from Fri May 03 to Sat May 04 2019 at a $147.59 average nightly rate.
Response from Management on 09-May-2022:
Thank you very much for the wonderful review. Please tell, or bring some friends and family to Prosser for an event weekend. Check out Tour Prosser for upcoming events and fun things for the whole family. Or just come and relax and enjoy wine country. https://www.tourprosser.com/Thanks,Scott

Summary of Verified Reviews

93
Excellent

Summary of 113 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 93/100 based on reviews from all travelers.

Excellent hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe.

Pool

100/100
8 reviews

Great pool.

Location

100/100
7 reviews

Great location.

Breakfast

100/100
24 reviews

Tasty breakfast.

Cleanliness

100/100
18 reviews

Clean rooms.

Service

96/100
27 reviews

Friendly service.

Amenities

93/100
7 reviews

Nice building.

Room

92/100
26 reviews

Clean rooms.

Value

91/100
9 reviews

Best value for money.

Vibe

85/100
5 reviews

Awesome vibe.

Rated 92/100 based on reviews from all travelers.

Excellent hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe.

Location

100/100
7 reviews

Great location.

Pool

100/100
8 reviews

Great pool.

Cleanliness

100/100
18 reviews

Clean rooms.

Breakfast

100/100
24 reviews

Tasty breakfast.

Service

96/100
27 reviews

Friendly service.

Amenities

93/100
7 reviews

Nice building.

Room

92/100
26 reviews

Clean rooms.

Value

91/100
9 reviews

Best value for money.

Review Semantics by TrustYou

Property Description

Located in Prosser, Best Western Plus The Inn at Horse Heaven is a 2-minute drive from Milbrandt Vineyards and 7 minutes from Sage Bluff Alpacas. This hotel is 0.1 mi (0.1 km) from Yakima River Valley and 30.1 mi (48.4 km) from Columbia River.

A complimentary full breakfast is served on weekdays from 5:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 86 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Yakima River Valley - 0.1 km / 0.1 mi
Milbrandt Vineyards - 1.1 km / 0.7 mi
Yakima River - 1.4 km / 0.9 mi
Prosser Memorial Hospital - 3.1 km / 2 mi
Sage Bluff Alpacas - 3.6 km / 2.2 mi
Barrel Springs Winery - 7.6 km / 4.7 mi
Yakima Valley Farm Workers Clinic - 13.4 km / 8.3 mi
Astria Health Center - Podiatry - 20 km / 12.4 mi
Astria Sunnyside Hospital - 21.8 km / 13.6 mi
Terra Blanca - 29.2 km / 18.1 mi
Anelare - 35.1 km / 21.8 mi
Candy Mountain Trailhead - 39.8 km / 24.8 mi
Bookwalter Winery - 42.4 km / 26.4 mi
Barnard Griffin Winery - 42.5 km / 26.4 mi
Goose Ridge Estate Vineyard and Winery - 42.6 km / 26.4 mi

The nearest airports are:
Yakima, WA (YKM-Yakima Air Terminal - McAllister Field) - 76.4 km / 47.5 mi
Richland, WA (RLD) - 50.4 km / 31.3 mi

The preferred airport for Best Western Plus The Inn at Horse Heaven is Yakima, WA (YKM-Yakima Air Terminal - McAllister Field).

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Free full breakfast
  • Free breakfast
  • 24-hour front desk
  • Free WiFi
  • Number of spa tubs - 1
  • Daily
  • Number of indoor pools - 1
  • Smoke-free property
  • Total number of rooms - 86
  • Professional property host/manager
  • No cribs (infant beds) available
  • In-room accessibility
  • Laundry facilities
  • Roll-in shower
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space

Breakfast Information

We offer a free and fulfilling breakfast buffet along with a made to order omelet station equipped with a personal chef to take your order! Wake up with freshly brewed coffee or hot tea while you watch your omelet come alive with fresh ingredients; spinach, tomatoes, mushrooms, peppers, cheese, bacon, ham, and jalapeños! Enjoy the buffet and the variety of choices throughout the week; breakfast burritos, breakfast sandwiches, eggs, potatoes, sausage, ham, biscuits and gravy, waffles, oatmeal bar with toppings! We also provide gluten-free options along with fruit, cereal, yogurt varieties, pastries, muffins, bagels, slices of bread, and all the spreads! How about a cream cheese bagel? Kids need PB & J, NO PROBLEM! What about decadent strawberries topped with whipped cream on your waffle? Are you hungry yet? Can you believe it's free with your stay!? Enjoy soft music and the ambiance of the lobby. Gather in groups at the breakfast tables, outside seating, or take your meal back to your in-room recliner!

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Only dogs are allowed

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $30.00 per day with a $100 per week maximum.

Parking Info

We offer free parking with your stay that accommodates all vehicles: Semi trucks, trailers, moving vans, etc. Easy access parking and well lit grounds.

Internet / WiFI

Free WI-FI-Internet Access

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Our team's dedication to friendliness with cleanliness has ranked our hotel in the top 20% of our district! Adhering to the We Care Clean Program rolled out by Best Western Hotels and Resorts during this pandemic, we are doing what we've always done and more for your safety. Hand sanitizing stations, hourly cleaning of public restrooms and public areas, social distancing, and increased deep cleaning agendas. Each department at our hotel is working hard to see that every knob, button, rail, handle, and countertop is disinfected and sanitized for their safety and yours. We are committed to excellence and always have been for the satisfaction of your stay and overall experience.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Seasonality of Hotel Rates at Best Western Plus The Inn at Horse Heaven

Rate fluctuations of Best Western Plus The Inn at Horse Heaven

The graph above is seasonality of room rates for both group/meeting prices and the lowest online individual rates we could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 15.0% in January 2022 and the highest average individual rate is $162 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus The Inn at Horse Heaven in a month when rates are lower.

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