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The Westin Austin Downtown

310 East 5th Street, Austin, TX 78701 US near Exit 234a on I-35 (~0.4mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Sixth Street
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11/28/2021 - 11/29/2021
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Westin Austin Downtown

Below are the verified reviews from guests that we have booked recently:
"Good Memorable"
Overall Score4.0/ 5
I love Westin since white tea fragrance logo of this hotel brings me to life all the time.
(Individual traveler, booked 1 room), from US flag
12-Jul-2019 Verified Review, stayed from Fri Jul 12 to Sat Jul 13 2019 at a $236.55 average nightly rate.

Summary of Verified Reviews

85
Good

Summary of 839 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 85/100 based on reviews from all travelers.

"Good business hotel. Great location."

Bar

92/100
38 reviews

"Bar is awesome."

Food

87/100
44 reviews

"Delicious food. Acceptable menu with average desserts."

Breakfast

82/100
15 reviews

"Tasty breakfast."

Location

75/100
141 reviews

"Great location. Pricey, inconvenient parking." Near city centre with great sightseeing and nearby restaurants.

Service

70/100
186 reviews

"Service is okay, but housekeeping is poorly reviewed." Efficient, friendly service with a nice reception. Valet service could be better. Room service could have been improved.

Pool

61/100
77 reviews

"Ordinary pool."

Room

57/100
185 reviews

"Decent rooms with great views." Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower can be a problem.

Value

43/100
61 reviews

"Value for money could be better."

Cleanliness

36/100
97 reviews

"Bathrooms and rooms are untidy."

Comfort

34/100
78 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

WiFi

0/100
6 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from couples.

"Great view. Friendly service."

Location

81/100
16 reviews

"Great location."

Service

68/100
18 reviews

"Service is average, but very friendly."

Pool

60/100
9 reviews

"Ordinary pool."

Room

45/100
17 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Value

37/100
7 reviews

"Value for money could be better."

Cleanliness

33/100
9 reviews

"Rooms could be cleaner."

Comfort

31/100
7 reviews

"Not very comfortable, with poor beds."

Rated 71/100 based on reviews from families.

"Good service."

Service

73/100
12 reviews

"Fantastic service."

Location

70/100
9 reviews

"Location is ok."

Pool

57/100
8 reviews

"Ordinary pool."

Room

42/100
14 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Cleanliness

32/100
9 reviews

"Rooms could be cleaner."

Comfort

30/100
7 reviews

"Not very comfortable, with poor beds."

Rated 73/100 based on reviews from all travelers.

"Good business hotel. Great location."

Bar

92/100
38 reviews

"Bar is awesome."

Food

87/100
44 reviews

"Delicious food. Acceptable menu with average desserts."

Breakfast

82/100
15 reviews

"Tasty breakfast."

Location

75/100
141 reviews

"Great location. Pricey, inconvenient parking." Near city centre with great sightseeing and nearby restaurants.

Service

70/100
183 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Valet service could be better. Room service could have been improved.

Pool

61/100
77 reviews

"Ordinary pool."

Room

57/100
184 reviews

"Decent rooms with great views." Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower can be a problem.

Value

44/100
60 reviews

"Value for money could be better."

Cleanliness

36/100
97 reviews

"Bathrooms and rooms are untidy."

Comfort

34/100
78 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

WiFi

0/100
6 reviews

"Wifi quality could be improved."

Rated 66/100 based on reviews from couples.

"Great view. Friendly service."

Location

81/100
16 reviews

"Great location."

Service

68/100
18 reviews

"Service is average, but very friendly."

Pool

60/100
9 reviews

"Ordinary pool."

Room

45/100
17 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Value

37/100
7 reviews

"Value for money could be better."

Cleanliness

33/100
9 reviews

"Rooms could be cleaner."

Comfort

31/100
7 reviews

"Not very comfortable, with poor beds."

Rated 70/100 based on reviews from families.

"Good service."

Service

73/100
12 reviews

"Fantastic service."

Location

70/100
9 reviews

"Location is ok."

Pool

57/100
8 reviews

"Ordinary pool."

Room

42/100
14 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Cleanliness

32/100
9 reviews

"Rooms could be cleaner."

Comfort

30/100
7 reviews

"Not very comfortable, with poor beds."

Review Semantics by TrustYou

Property Description

A stay at The Westin Austin Downtown places you in the heart of Austin, steps from Sixth Street and 3 minutes by foot from Museum of the Weird. This 4-star hotel is 0.3 mi (0.4 km) from Frost Bank Tower and 0.3 mi (0.4 km) from Esther's Follies.

Stop by Stella San Jac for lunch, dinner, or brunch, where this restaurant specializes in southern cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available for a fee.

Make yourself at home in one of the 366 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Sixth Street - 0.1 km / 0.1 mi
Museum of the Weird - 0.2 km / 0.2 mi
Frost Bank Tower - 0.4 km / 0.2 mi
Esther's Follies - 0.4 km / 0.2 mi
Paramount Theater - 0.5 km / 0.3 mi
Austin Convention Center - 0.6 km / 0.4 mi
St. Mary's Cathedral - 0.7 km / 0.4 mi
Austin Children's Museum - 0.7 km / 0.4 mi
Rainey Street - 0.9 km / 0.5 mi
Lady Bird Lake - 0.9 km / 0.6 mi
Stevie Ray Vaughan Statue - 0.9 km / 0.6 mi
Austin City Hall - 0.9 km / 0.6 mi
Ann W. Richards Congress Avenue Bridge - 0.9 km / 0.6 mi
Moody Theater - 0.9 km / 0.6 mi
Austin History Center - 1 km / 0.6 mi

The preferred airport for The Westin Austin Downtown is Austin-Bergstrom International Airport (AUS) - 17.8 km / 11 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 19000 square feet (1765 square meters) of space consisting of conference space and meeting rooms.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a ballroom.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Food and water bowls
  • Conference space size (meters) - 1765
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of bars/lounges - 2
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • 24-hour fitness facilities
  • Rooftop terrace
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Total number of rooms - 366
  • Number of floors - 20
  • No alcohol allowed onsite
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Visual alarms in hallways
  • Business center
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Poolside bar
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 19000
  • Concierge services

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed (no fees)

Only dogs are allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 54 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not permitted at this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

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