Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Very nice and clean hotel with nice breakfast."
Overall Score5.0/5
This hotel was very clean, close to a restaurant, check in and check out were very smooth and breakfast was nice. This was the second time I've stayed at this hotel.
Susan M. (Individual traveler, booked 1 room), from
28-Jun-2022 Verified Review, stayed from Sun Jun 26 to Mon Jun 27 2022 at a $90.00 average nightly rate.
"Excellent service and cleanliness!"
Overall Score5.0/5
Five stars ??. Excellent service and cleanliness!
Vince W. (Individual traveler, booked 1 room), from
01-May-2022 Verified Review, stayed from Fri Apr 29 to Mon May 02 2022 at a $105.11 average nightly rate.
"Great place to stay with dogs!"
Overall Score5.0/5
Enjoyed being able to stay here with my pups, plenty of grass and space for them to run around. Place was clean and comfortable.
Rebecca W. (Individual traveler, booked 1 room), from
24-Feb-2022 Verified Review, stayed from Sun Dec 26 to Mon Dec 27 2021 at a $78.99 average nightly rate.
"Clean! Bed clothes were wet! Overall, staff was friendly and attentive!"
Overall Score3.0/5
Thanks for asking!
Melinda D. (Individual traveler, booked 1 room), from
11-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sat Oct 09 2021 at a $119.00 average nightly rate.
"10"
Overall Score5.0/5
Very friendly good support team.
Tameco W. (Individual traveler, booked 1 room), from
15-Aug-2021 Verified Review, stayed from Tue Aug 10 to Fri Aug 13 2021 at a $102.99 average nightly rate.
"Our family enjoyed our stay."
Overall Score4.0/5
Everyone on the staff from the front desk to housekeeping was very friendly and helpful. We will be back!
Michele S. (Group coordinator, booked 2 rooms), from
31-Jul-2021 Verified Review, stayed from Fri Jul 30 to Sat Jul 31 2021 at a $113.99 average nightly rate.
Julie L. (Individual traveler, booked 1 room), from
03-May-2021 Verified Review, stayed from Mon May 03 to Tue May 04 2021 at a $82.99 average nightly rate.
"The customer service was awful room smelled like dog."
Overall Score1.0/5
Never will I ever stay nor refer anyone to your hotel.
Raynita J. (Individual traveler, booked 1 room), from
12-Sep-2020 Verified Review, stayed from Thu Jul 16 to Fri Jul 17 2020 at a $82.99 average nightly rate.
"Highly recommend Best western"
Overall Score5.0/5
Very much enjoyed the comfort, cleanliness and convenience of our room.
Thelma H. (Individual traveler, booked 1 room), from
25-Oct-2019 Verified Review, stayed from Fri Oct 25 to Sat Oct 26 2019 at a $71.99 average nightly rate.
"Overcharged"
Overall Score1.0/5
Some of the rooms are better than others. The clerk had the nerve to call me in private asking me for my credit card information. I didn?t give her my information. She called me again yelling at me for not bringing her my credit card back. I hung up on her because I didn?t want to go off on her. I suggest you watch your credit card charges because they will overcharge and blame it on audit. The hotel and other staff was great!
Tuesday T. (Individual traveler, booked 1 room), from
26-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sat Jun 22 2019 at a $75.50 average nightly rate.
"Great staff and location."
Overall Score3.0/5
Very clean. Bathroom door need bottom repaired. Carpets are always wet, They must clean daily. Great beds and lots of pillows!
Belinda S. (Individual traveler, booked 1 room), from
12-May-2019 Verified Review, stayed from Sat May 11 to Sun May 12 2019 at a $84.60 average nightly rate.
"I give a five star for the Best Western in Southlak Inn."
Overall Score4.0/5
The staff were very efficient,helpful,respectable and professional. The Breakfast was wonderful.It was served hot. The breakfast area was clean.The person in charge of the Breakfast area was friendly, helpful and very pleasant.The rooms were clean. Everything in the room perfectly. Loved the place.
Seema G. (Individual traveler, booked 1 room), from
06-May-2019 Verified Review, stayed from Thu May 02 to Sat May 04 2019 at a $72.45 average nightly rate.
"Courteous straff, sparkling clean rooms."
Overall Score5.0/5
Would recommend this site to anyone.
Nancy B. (Individual traveler, booked 1 room), from
01-May-2019 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2019 at a $82.80 average nightly rate.
"Comfortable"
Overall Score4.0/5
Nice clean room.Towels were a little rough;they need a lot of fabric softener.
Jerry F. (Individual traveler, booked 1 room), from
28-Apr-2019 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2019 at a $82.80 average nightly rate.
"Excellent"
Overall Score5.0/5
Very nice staff great customer service excellent and clean room I would rate you as a ten. I would stay again.
Constance T. (Individual traveler, booked 1 room), from
19-Apr-2019 Verified Review, stayed from Sat Apr 06 to Sun Apr 07 2019 at a $85.49 average nightly rate.
"Excellent Experience"
Overall Score5.0/5
Our room was spotless and very reasonably priced. Staff was very helpful and friendly. Would highly recommend.
Mary W. (Individual traveler, booked 1 room), from
26-Dec-2018 Verified Review, stayed from Sun Dec 23 to Mon Dec 24 2018 at a $63.83 average nightly rate.
Summary of Verified Reviews
75
Good
Summary of 667 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Fair family hotel. Easily accessible by car and close to shopping areas. Great pool.
Location
92/100
60 reviews
Great location, near nice bars and restaurants.Excellent parking and car access.
Pool
79/100
10 reviews
Great pool.
Service
73/100
86 reviews
Service is professional and friendly.Housekeeping and management are lacking.
Room
58/100
157 reviews
Reasonably-sized, old rooms with poor furniture but ok beds.Complaints about maintenance and cleanliness in rooms and bathrooms.
Breakfast
56/100
42 reviews
Breakfast is average.
Cleanliness
54/100
128 reviews
Rooms and bathrooms inadequately cleaned.
Vibe
33/100
33 reviews
Atmosphere not particularly friendly, giving poor vibes.Hotel could use some updating. Awesome for families.
Rated 68/100 based on reviews from families.
Good accessibility by car. Friendly service.
Location
93/100
26 reviews
Great location, with good shopping nearby and easy access by car.
Service
74/100
18 reviews
Friendly service and great reception.
Room
54/100
34 reviews
Average rooms with standard beds. Bathrooms and rooms are untidy.
Breakfast
54/100
11 reviews
Breakfast is average.
Cleanliness
50/100
28 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Vibe
26/100
5 reviews
Vibe is not too good.
Rated 71/100 based on reviews from couples.
Friendly service.
Location
92/100
6 reviews
Great location.
Service
74/100
8 reviews
Friendly service.
Comfort
62/100
10 reviews
Beds are decent and generally comfortable.
Breakfast
61/100
5 reviews
Breakfast is average.
Room
56/100
21 reviews
Rooms are quite clean and beds are standard.
Cleanliness
56/100
13 reviews
Room cleanliness is acceptable.
Vibe
32/100
6 reviews
Vibe is not too good.
Rated 64/100 based on reviews from business travelers.
Great location. Fantastic service.
Cleanliness
46/100
5 reviews
Could use a good cleaning.
Room
40/100
6 reviews
Room needs to be improved.
Rated 78/100 based on reviews from solo travelers.
Fantastic service. Great location.
Cleanliness
54/100
7 reviews
Buildings are reasonably clean, but less well kept up rooms.
Room
48/100
12 reviews
Rooms could be cleaner.
Rated 68/100 based on reviews from all travelers.
Fair family hotel. Easily accessible by car and close to shopping areas. Great pool.
Location
92/100
59 reviews
Great location, near nice bars and restaurants.Excellent parking and car access.
Pool
76/100
9 reviews
Great pool.
Service
73/100
85 reviews
Service is professional and friendly.Housekeeping and management are lacking.
Room
57/100
154 reviews
Reasonably-sized, old rooms with poor furniture but ok beds.Complaints about maintenance and cleanliness in rooms and bathrooms.
Breakfast
56/100
40 reviews
Breakfast is average.
Cleanliness
53/100
123 reviews
Moderately clean hotel facilities. Bathrooms and rooms are untidy.
Vibe
33/100
33 reviews
Atmosphere not particularly friendly, giving poor vibes.Hotel could use some updating.
Rated 67/100 based on reviews from families.
Good accessibility by car. Friendly service.
Location
93/100
25 reviews
Great location, with good shopping nearby and easy access by car.
Service
74/100
18 reviews
Friendly service and great reception.
Breakfast
55/100
10 reviews
Breakfast is average.
Room
53/100
33 reviews
Average rooms with standard beds. Bathrooms and rooms are untidy.
Cleanliness
49/100
26 reviews
Bathrooms and rooms are untidy.
Vibe
26/100
5 reviews
Vibe is not too good.
Rated 70/100 based on reviews from couples.
Friendly service.
Location
92/100
6 reviews
Great location.
Service
74/100
8 reviews
Friendly service.
Comfort
62/100
10 reviews
Beds are decent and generally comfortable.
Breakfast
61/100
5 reviews
Breakfast is average.
Room
56/100
21 reviews
Rooms are quite clean and beds are standard.
Cleanliness
56/100
13 reviews
Room cleanliness is acceptable.
Vibe
32/100
6 reviews
Vibe is not too good.
Rated 62/100 based on reviews from business travelers.
Great location. Fantastic service.
Cleanliness
46/100
5 reviews
Could use a good cleaning.
Room
40/100
6 reviews
Room needs to be improved.
Rated 67/100 based on reviews from solo travelers.
Great location. Fantastic service.
Cleanliness
53/100
6 reviews
Buildings are reasonably clean, but less well kept up rooms.
Room
47/100
11 reviews
Rooms could be cleaner.
Customer Reviews of Best Western Southlake Inn
3.8 of 5Overall
3.7 of 5Amenities
4.2 of 5Location
3.9 of 5Cleanliness
3.9 of 5Comfort
3.8 of 5Condition
3.8 of 5Neighborhood
4.0 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Morrow, Best Western Southlake Inn is a 1-minute drive from Clayton State University and 9 minutes from Porsche Experience Center. This hotel is 8.6 mi (13.8 km) from Atlanta Expo Center and 11.6 mi (18.7 km) from Lakewood Amphitheatre.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Clayton State University - 1.3 km / 0.8 mi Southlake Mall - 2 km / 1.3 mi The National Archives at Atlanta - 2.1 km / 1.3 mi Spivey Hall - 2.2 km / 1.3 mi Reynolds Nature Preserve - 3 km / 1.9 mi Southern Regional Medical Center - 6.1 km / 3.8 mi Road To Tara Museum - 6.6 km / 4.1 mi Clayton County Board of Health Annex - 10.8 km / 6.7 mi Porsche Experience Center - 12.4 km / 7.7 mi Atlanta Expo Center - 13.8 km / 8.6 mi Piedmont Henry Medical Center - 14.6 km / 9.1 mi Fun Spot America Atlanta - 16.5 km / 10.2 mi Delta Flight Museum - 16.5 km / 10.3 mi 100 Black Men of America - 17.5 km / 10.9 mi Richard D. Zupp Park - 17.6 km / 10.9 mi
The nearest airports are: Hartsfield-Jackson Atlanta International Airport (ATL) - 19.4 km / 12.1 mi Atlanta, GA (FTY-Fulton County) - 37.8 km / 23.5 mi Atlanta, GA (PDK-DeKalb-Peachtree) - 44.7 km / 27.8 mi
The preferred airport for Best Western Southlake Inn is Hartsfield-Jackson Atlanta International Airport (ATL).
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a vending machine.
Green Sustainability
LED lighting, light housekeeping for extended stays, motion sensored lighting in public spaces, recycle bins.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Uncovered parking
Wheelchair accessible (may have limitations)
Vending machine
Wheelchair-accessible van parking
Swimming pool
Free WiFi
Wheelchair-accessible public washroom
No elevator (single level property)
Designated smoking areas
Well-lit path to entrance
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Total number of rooms - 112
Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
No elevators
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Free self-serve breakfast
Wheelchair-accessible lounge
Free breakfast
24-hour front desk
Daily
Laundry facilities
Free self parking
Computer station
Wheelchair accessible path of travel
24-hour business center
Airport & Shuttle Information
Hartsfield Atlanta Int. Airport-20 minutes from hotel. Taxi expense- $30.00 one way.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Free hot breakfast served daily 6-9 AM including biscuits-n-gravy, sausage, eggs, pancakes, fresh fruit, yogurt, assorted breakfast breads, cereals, coffee, tea, milk, assorted juices.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 40
Maximum number of pets per room 2
Pet maximum weight in kg is 18
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Pet friendly rooms based upon availability. Large grassy area for your pets to exercise.
Parking Info
Free onsite self-parking with ample space for Motorcoach bus
Internet / WiFI
Free wireless internet throughout hotel
Misc Fees / Policies
Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
18 brands, including: Best Western, Best Western Plus, and Best Western Premier
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
"I think it went very well. This is the second time I've used your site and I couldn't be happier! So simple, just what I ask for and I know some others in our company are using also. Thanks for another great job!" A.L. - New York City, NY
