Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hyatt Place New York / Yonkers
Below are the verified reviews from guests that we have booked recently:
"Wonderful experience looking forward to our next stay!"
Overall Score5.0/5
The service exceeded any expectations we had! Wonderful stay kid friendly clean and very friendly staff! Would recommend anyone to plan an over night experience at Hyatt Cross County in Yonkers, New York!
Felicita D. (Individual traveler, booked 1 room), from
12-Jul-2021 Verified Review, stayed from Sat Jul 10 to Mon Jul 12 2021 at a $259.00 average nightly rate.
"Comfy"
Overall Score5.0/5
I enjoyed the stay. I was up for three days straight and needed space to work, clear my mind. I bring my own cleaning equipment to any place I rest my head so, no complaints. I was comfy.
Arishia M. (Individual traveler, booked 1 room), from
21-May-2021 Verified Review, stayed from Mon May 17 to Wed May 19 2021 at a $141.58 average nightly rate.
"Excellent"
Overall Score5.0/5
My stay at the hotel was excellent I can’t wait to book and stay again.
Melinda S. (Group coordinator, booked 2 rooms), from
25-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sat Jan 23 2021 at a $217.99 average nightly rate.
"Very Dissapointed"
Overall Score1.0/5
I turned the heat up to 80 which was the max. After 45 mins the room was still cold. I called a few employees who was staying there as well and their room was cold as well. When I went to the front desk I was told yes, the heat takes a while to really work and was offered a blanket. Should have followed my mind and not change from using our regular Marriot location.
Tony G. (Individual traveler, booked 1 room), from
18-Dec-2020 Verified Review, stayed from Wed Dec 16 to Thu Dec 17 2020 at a $123.99 average nightly rate.
"Staff were so kind."
Overall Score4.0/5
Very Good
Grace L. (Individual traveler, booked 1 room), from
16-Aug-2020 Verified Review, stayed from Thu Aug 06 to Mon Aug 10 2020 at a $167.20 average nightly rate.
"Awesome"
Overall Score5.0/5
The staff is awesome very polite and caring. I had an issue with the heating in my room and the staff was very gracious. Special thanks to Lorenzo and Tia for their special efforts. Thank you.
Marybeth M. (Individual traveler, booked 1 room), from
29-Feb-2020 Verified Review, stayed from Fri Feb 28 to Sun Mar 01 2020 at a $134.10 average nightly rate.
"Nice lobby, I had to change rooms due to sound coming from vent."
Overall Score4.0/5
While this Hyatt is one of the nicer hotels in Yonkers, the lack of repairs to rooms maybe it down fall. Intial room had broken air vent which made lots of noise. Change room only to find light in bathroom were not working and front desk did respond to calls. Not a good look.
Carol J. (Individual traveler, booked 1 room), from
05-Dec-2019 Verified Review, stayed from Mon Dec 02 to Tue Dec 03 2019 at a $149.00 average nightly rate.
"Nice lobby, I had to change rooms due to sound coming from vent."
Overall Score4.0/5
While this Hyatt is one of the nicer hotels in Yonkers, the lack of repairs to rooms maybe it down fall. Intial room had broken air vent which made lots of noise. Change room only to find light in bathroom were not working and front desk did respond to calls. Not a good look.
Carol J. (Individual traveler, booked 1 room), from
05-Dec-2019 Verified Review, stayed from Mon Dec 02 to Tue Dec 03 2019 at a $149.00 average nightly rate.
"Comfortable, clean, attractive room. Great breakfast!"
Overall Score5.0/5
Enjoyed stay during pre op visit to Spine Hospital. Very friendly, helpful staff. Comfortable, clean, attractive room. Great breakfast! Nice little swimming pool.
Beth R. (Individual traveler, booked 1 room), from
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Mon Jun 10 2019 at a $151.05 average nightly rate.
"Front desk. awesome!"
Overall Score5.0/5
The two young ladies at check out were great! Really enjoyed talking with Michelle and her co worker! Thank you ladies for discussing the uniforms with me! See you in the fall!
Michelle N. (Individual traveler, booked 1 room), from
17-May-2019 Verified Review, stayed from Wed May 15 to Fri May 17 2019 at a $165.92 average nightly rate.
Summary of Verified Reviews
85
Very Good
Summary of 741 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location and easy parking."Shopping, restaurants and bars in the area are great.
Service
73/100
129 reviews
"Adequately professional and very friendly service with good reception."Housekeeping and management are lacking.
Room
57/100
145 reviews
"Standard rooms, though exceptionally clean, with OK beds and lovely views."Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing.Poorly maintained rooms with substandard kitchenettes and bathrooms.
Breakfast
52/100
50 reviews
"Breakfast is average."
Comfort
50/100
62 reviews
"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned."
Cleanliness
44/100
74 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
41/100
27 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Food
37/100
24 reviews
"Poorly rated food, particularly desserts."
Rated 80/100 based on reviews from families.
"Accessible parking. Great reception."
Location
91/100
30 reviews
"Great location near lots of shopping."
Service
73/100
30 reviews
"Friendly service and great reception."
Room
58/100
42 reviews
"Decent rooms, but guests complain about cleanliness, beds, and bathrooms."
Vibe
53/100
12 reviews
"Decent vibe. Atmosphere could be friendlier."
Breakfast
51/100
12 reviews
"Breakfast is average."
Cleanliness
46/100
21 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
40/100
9 reviews
"Hotel buildings could use some improvement."
Food
38/100
6 reviews
"Food could be better."
Rated 83/100 based on reviews from couples.
"Terrific location. Good service."
Location
92/100
16 reviews
"Great location."
Service
71/100
18 reviews
"Friendly service."
Room
51/100
31 reviews
"Average rooms with standard beds."Big rooms, although there are complaints about cleanliness.
Breakfast
51/100
8 reviews
"Breakfast is average."
Comfort
49/100
14 reviews
"Okay beds but not comfortable overall. Spacious rooms."
Cleanliness
41/100
12 reviews
"Rooms could be cleaner."
Rated 73/100 based on reviews from solo travelers.
"Terrific location."
Location
91/100
7 reviews
"Great location."
Service
66/100
12 reviews
"Service is adequate."
Breakfast
48/100
9 reviews
"Breakfast can be improved."
Room
45/100
10 reviews
"Room needs to be improved."
Comfort
43/100
5 reviews
"More comfort would be nice."
Rated 81/100 based on reviews from business travelers.
"Great location. Fantastic service."
Location
91/100
6 reviews
"Great location."
Service
76/100
5 reviews
"Fantastic service."
Room
53/100
5 reviews
"Room is all right."
Food
35/100
5 reviews
"Food could be better."
Rated 76/100 based on reviews from all travelers.
"Very good city hotel. Great location."
Location
91/100
90 reviews
"Great location and easy parking."Shopping, restaurants and bars in the area are great.
Service
73/100
126 reviews
"Adequately professional and very friendly service with good reception."Housekeeping and management are lacking.
Room
57/100
141 reviews
"Standard rooms, though exceptionally clean, with OK beds and lovely views."Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.Substandard furniture, A/C, TV's and kitchenettes.
Breakfast
51/100
48 reviews
"Breakfast is average."
Comfort
50/100
60 reviews
"Uncomfortable, with guests complaining about noise and the A/C."Rooms are spacious with standard beds.
Cleanliness
43/100
71 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
41/100
27 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Food
33/100
23 reviews
"Poorly rated food, particularly desserts."
Rated 76/100 based on reviews from families.
"Accessible parking."
Location
91/100
27 reviews
"Great location near lots of shopping."
Service
73/100
29 reviews
"Friendly service and great reception."
Room
57/100
40 reviews
"Decent rooms, but guests complain about cleanliness, beds, and bathrooms."
Vibe
53/100
12 reviews
"Decent vibe. Atmosphere could be friendlier."
Breakfast
51/100
12 reviews
"Breakfast is average."
Cleanliness
45/100
20 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
40/100
9 reviews
"Hotel buildings could use some improvement."
Food
38/100
6 reviews
"Food could be better."
Rated 78/100 based on reviews from couples.
"Terrific location. Good service."
Location
92/100
15 reviews
"Great location."
Service
71/100
17 reviews
"Friendly service."
Room
51/100
30 reviews
"Mostly alright rooms with OK beds, but some cleanliness issues."
Breakfast
50/100
7 reviews
"Breakfast can be improved."
Comfort
48/100
13 reviews
"Okay beds but not comfortable overall."
Cleanliness
41/100
12 reviews
"Rooms could be cleaner."
Rated 67/100 based on reviews from solo travelers.
"Terrific location."
Location
91/100
7 reviews
"Great location."
Service
66/100
12 reviews
"Service is adequate."
Breakfast
48/100
9 reviews
"Breakfast can be improved."
Room
45/100
10 reviews
"Room needs to be improved."
Comfort
43/100
5 reviews
"More comfort would be nice."
Rated 79/100 based on reviews from business travelers.
"Great location. Fantastic service."
Location
91/100
5 reviews
"Great location."
Service
76/100
5 reviews
"Fantastic service."
Food
35/100
5 reviews
"Food could be better."
Rated 82/100 based on reviews from all travelers.
"Very good city hotel. Great location."
Customer Reviews of Hyatt Place New York / Yonkers
4.3 of 5Overall
4.2 of 5Amenities
4.0 of 5Location
4.4 of 5Cleanliness
4.4 of 5Comfort
4.4 of 5Condition
4.4 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Hyatt Place New York/Yonkers places you in the heart of Yonkers, within a 5-minute drive of Empire City Casino and Sarah Lawrence College. This hotel is 1.1 mi (1.7 km) from Yonkers Raceway and 2.1 mi (3.3 km) from Van Cortlandt Park.
Satisfy your appetite at the hotel's coffee shop/café, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Make yourself at home in one of the 155 guestrooms featuring MP3 docking stations and flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Empire City Casino - 1.3 km / 0.8 mi Yonkers Raceway - 1.7 km / 1 mi Sarah Lawrence College - 1.7 km / 1.1 mi Tibbetts Brook Park - 2.7 km / 1.7 mi Van Cortlandt Park - 3.1 km / 1.9 mi Westchester's Ridge Hill - 5.5 km / 3.4 mi Legoland Discovery Center Westchester - 5.9 km / 3.7 mi Iona College - 7.3 km / 4.6 mi Pelham Bay Park - 8.5 km / 5.3 mi New Roc City - 8.8 km / 5.5 mi NewYork-Presbyterian Allen Hospital - 9 km / 5.6 mi Bay Plaza Shopping Center - 9 km / 5.6 mi Monroe College New Rochelle Campus - 9 km / 5.6 mi Glen Island Park - 9.7 km / 6 mi College of Mount Saint Vincent - 9.8 km / 6.1 mi
The nearest airports are: LaGuardia Airport (LGA) - 26.7 km / 16.6 mi John F. Kennedy International Airport (JFK) - 38.6 km / 24 mi Liberty Intl. Airport (EWR) - 51.1 km / 31.8 mi Westchester County Airport (HPN) - 28.4 km / 17.7 mi Teterboro, NJ (TEB) - 29.7 km / 18.5 mi
The preferred airport for Hyatt Place New York/Yonkers is LaGuardia Airport (LGA).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Yonkers? This hotel has 950 square feet (88 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a reception hall.
Green Sustainability
Single stream recycling program, linen reuse program, in-room occupancy sensors control heating, cooling, and lighting.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Coworking spaces
Conference space size (meters) - 88
Swimming pool
Shared microwave
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Accessible bathroom
Fireplace in lobby
One meeting room
Indoor pool
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Free breakfast
Visual alarms in hallways
Multilingual staff
Handrails in stairways
Wheelchairs available on site
Wheelchair-accessible meeting spaces/business center
Bar/lounge
Laundry facilities
Elevator
Wheelchair accessible (may have limitations)
Total number of rooms - 155
Number of floors - 9
Noise-free rooms not guaranteed
No cribs (infant beds) available
No rollaway/extra beds available
Reception hall
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Pool hoist on site
Television in common areas
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Coffee shop or café
Stair-free path to entrance
Free newspapers in lobby
24-hour fitness facilities
Shopping mall on site
Luggage storage
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Free self parking
Conference space
Computer station
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 950
24-hour business center
Airport & Shuttle Information
LaGuardia Airport (LGA): 17 miles south of hotel,John F. Kennedy International Airport (JFK): 23.5 miles south of hotel,White Plains/Westchester County Airport (HPN): 17 miles northeast of hotel
Local Shuttle Info: Hotel does not have a shuttle service.
Breakfast Information
Breakfast is free with your World of Hyatt membership when you book an eligible rate.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Maximum number of pets per room 2
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Only dogs are allowed
Pets allowed
For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights, a $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered. Guests staying 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes. A maximum of 2 dogs per room are permitted. Only dogs weighing 50 lbs and under are permitted; two dogs may be allowed in a guestroom provided the combined weight of both dogs does not exceed 75 pounds; the pet fee encompasses this and pets exceeding are at the hotels discretion. All pets must be housebroken.
Parking Info
Complimentary indoor/outdoor parking. Bus parking also available complimentary.
Internet / WiFI
Complimentary Wi-Fi throughout the hotel.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Hyatt Place
Known as a business and airport hotel with a casual atmosphere
Spacious guestrooms with luxury bath and skin care amenities
Free Wi-Fi and remote printing everywhere in the hotel
Improved Elevated Breakfast complimentary to World of Hyatt Members
Indulge in some coffee or hit up the Cocktails Bar
24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
The Gallery is a place where friends and family can gather for social hour
Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense
The Hyatt Place highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hyatt Place New York/Yonkers
The graph above is seasonality of room rates for both our group rates and the lowest online individual rates our rate checker could find at the time the group/meeting offer was placed. The best group rate shown is 26.6% in September 2020 and the highest average individual rate is $235 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place New York/Yonkers in a month when rates are lower.
