IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Candlewood Suites Auburn An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Bad Service"
Overall Score1.0/5
I had a reservation for night of 10/2. Got to hotel to checkin and hotel server was down. I was informed they could not checkin anybody in and had to find another hotel. I was informed my payment would be returned but have not received any return to my cc that I used.
John S. (Individual traveler, booked 1 room), from
05-Nov-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $121.99 average nightly rate.
"Bad"
Overall Score1.0/5
The reservation server was down so I couldn't checkin. Had to go to another hotel.
John S. (Individual traveler, booked 1 room), from
05-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $121.99 average nightly rate.
"Was not able to stay."
Overall Score1.0/5
Rooms we booked were not available when I got there. Clerk was gonna get two cleaned for us but it would been awhile.mainly feeled life to by company that booked them and said no refund even though we never checked in.
Leslie R. (Group coordinator, booked 2 rooms), from
18-Mar-2021 Verified Review, stayed from Wed Mar 17 to Thu Mar 18 2021 at a $120.99 average nightly rate.
"Comfortable room great coffee."
Overall Score4.0/5
Nice hotel, we enjoyed our stay. Management was very helpful and friendly.
Kristi B. (Individual traveler, booked 1 room), from
01-Sep-2020 Verified Review, stayed from Sat Aug 29 to Sun Aug 30 2020 at a $81.99 average nightly rate.
"Friendly and courteous staff."
Overall Score5.0/5
The room was very clean. I enjoyed my stay very much. Next time I come to Auburn again I will bring my dog with me since the hotel is pet friendly.
Rita M. (Individual traveler, booked 1 room), from
13-May-2019 Verified Review, stayed from Fri May 10 to Sun May 12 2019 at a $85.32 average nightly rate.
Summary of Verified Reviews
80
Good
Summary of 230 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Well-sized, typical rooms with mediocre beds.Poorly maintained and cleaned rooms.Insufficiently clean bathrooms and subpar kitchenettes.Shower can be a problem.
Cleanliness
36/100
38 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Breakfast
21/100
12 reviews
Breakfast can be improved.
Rated 76/100 based on reviews from families.
Great reception.
Location
100/100
11 reviews
Great location.
Service
82/100
18 reviews
Friendly service and great reception.
Room
54/100
24 reviews
Room is all right.Complaints about maintenance and cleanliness in rooms and bathrooms.
Cleanliness
40/100
16 reviews
Bathrooms and rooms are untidy.
Breakfast
26/100
5 reviews
Breakfast can be improved.
Rated 70/100 based on reviews from couples.
Spacious rooms. Great location.
Location
100/100
9 reviews
Great location.
Service
74/100
12 reviews
Friendly service.
Room
51/100
19 reviews
Rooms are standard overall, but very spacious with comfortable beds.Guests complained about bathrooms and general cleanliness of the rooms.
Cleanliness
34/100
15 reviews
Rooms could be cleaner.
Breakfast
17/100
5 reviews
Breakfast can be improved.
Rated 67/100 based on reviews from solo travelers.
Room
44/100
6 reviews
Room needs to be improved.
Rated 69/100 based on reviews from all travelers.
Good Hotel. Great location.
Location
100/100
27 reviews
Great location.
Value
89/100
9 reviews
Best value for money.
Service
80/100
42 reviews
Friendly service and great reception.
Room
54/100
59 reviews
Well-sized, typical rooms with mediocre beds.Poorly maintained and cleaned rooms.Insufficiently clean bathrooms and subpar kitchenettes.Shower can be a problem.
Cleanliness
36/100
38 reviews
Bathrooms and rooms are untidy.Hotel facilities could use a good clean.
Breakfast
21/100
12 reviews
Breakfast can be improved.
Rated 76/100 based on reviews from families.
Great reception.
Location
100/100
11 reviews
Great location.
Service
82/100
18 reviews
Friendly service and great reception.
Room
54/100
24 reviews
Room is all right.Complaints about maintenance and cleanliness in rooms and bathrooms.
Cleanliness
40/100
16 reviews
Bathrooms and rooms are untidy.
Breakfast
26/100
5 reviews
Breakfast can be improved.
Rated 67/100 based on reviews from couples.
Spacious rooms. Great location.
Location
100/100
9 reviews
Great location.
Service
74/100
12 reviews
Friendly service.
Room
51/100
19 reviews
Rooms are standard overall, but very spacious with comfortable beds.Guests complained about bathrooms and general cleanliness of the rooms.
Cleanliness
34/100
15 reviews
Rooms could be cleaner.
Breakfast
17/100
5 reviews
Breakfast can be improved.
Rated 62/100 based on reviews from solo travelers.
Room
44/100
6 reviews
Room needs to be improved.
Customer Reviews of Candlewood Suites Auburn An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Candlewood Suites® Auburn hotel is located in Auburn, Alabama and is a great place for business and leisure travelers alike. Set in the heart of Auburn, the hotel's property is near Auburn University, Robert Trent Jones and Chewacla State Park.Business travelers, especially Tiger fans, are well accommodated, as this hotel's location is near Jordan-Hare Football Stadium. Auburn is also home to the Chewacla State Park. Although the area's business is primarily university, other companies, like Briggs & Stratton, are located nearby.With Auburn University nearby, this hotel is perfect for visiting your college student or the downtown area. This area hosts locals shops, restaurants, and other entertainment - and of course, the famous Toomers Corner. Take time to visit historic downtown Opelika and the nearby Tuskegee Alabama, home of both the National Historic Sites and Tuskegee Airmen.The Candlewood Suites® Auburn hotel is loaded with great extended-stay amenities. The Candlewood Cupboard is an on-site convenience store that's open 24 hours and offers a variety of food options such as frozen dinners, snacks and more. You can relax outside at the Gazebo while grilling your favorite outdoor meal. Complimentary laundry facilities are also available 24 hours. Join us at this hotel's location in Auburn, AL, and "Consider us Home."
Green Sustainability
We do have a Green Engage Program. Measuring and controlling water consumption, gas usage, electricity usage, the measurement of our Carbon Footprints, as well as recycling in our common areas for the employees as well as guests.
Amenities / Features
Check In: 3:00 pm - 11:30 pm
Check Out: 11:00 am
Air conditioning
Alarm clock
Clothes drying
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
DVD Player
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Kitchenette in room
Laundry facilities
Laundry valet service
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: HBO
Voicemail
Swimming pool - outdoor
Golf course on hotel grounds
Grocery service
Car rental
ATM
Shop
Tennis court
Airport & Shuttle Information
From Atlanta Hartsfield International Airport-Take Interstate 85 South to Exit 57 Bent Creek Road. Slight right on Bent Creek Rd, Turn right on East Glenn Ave, hotel will be on your right.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
We do not offer a complimentary breakfast - but do have several items for purchase in our Candlewood Cupboard that can either be eaten on the go or prepared in the full kitchens in each room.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. We do allow pets. There is a $75 pet fee that is non refundable.
About Candlewood Suites
Home-like enviroment, great for an extended stay
Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
Free high-speed internet access and a large workspace available in each guest room
TV with DVD player and a comfortable recliner
Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
Provide a Lending Locker service where guests can borrow common household items to use during their stay
Pets are welcome weighing less than 80 lbs
Free local calls and two phone lines with data port as an added convenience
Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
Great fitness area
Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
Hotel Rate Trends at Candlewood Suites Auburn An Ihg Hotel
The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 17.5% in October 2021 and the highest average individual rate is $241 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood Suites Auburn An Ihg Hotel in a month when rates are lower.
