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Hotel Indigo Los Angeles Downtown An Ihg Hotel

899 Francisco Street, Los Angeles, CA 90015 US near Exit 13 on I-10 (~0.8mi)
View Map Reservations: +1-800-760-7718
4.5 Star Property In Los Angeles (Downtown Los Angeles)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 1112 guest reviews

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  • Pool umbrellas
  • Free WiFi
  • Breakfast available (surcharge)
  • Poolside bar
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor seasonal pool
  • Smoke-free property
  • Free pool cabanas
Select Your Room:
10/25/2021 - 10/26/2021
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hotel Indigo Los Angeles Downtown An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Great Getaway Experience."
Overall Score5.0/ 5
I have no complaints about my stay. If I could change anything, I'd stay longer. I'll absolutely be back to enjoy more of the hotel's amenities and atmosphere.
(Individual traveler, booked 1 room), from US flag
10-Jan-2020 Verified Review, stayed from Sat Jan 04 to Sun Jan 05 2020 at a $181.00 average nightly rate.

Summary of Verified Reviews

Rated 87/100 based on reviews from all travelers.

"Very good for traveling with friends. Located near shopping areas with easy access to parking. Awesome vibe."

Vibe

92/100
253 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area." Modern Hotel. Luxurious Hotel. Good for traveling with friends. Good choice for a city trip. Good for business people.

Location

83/100
435 reviews

"Good location, close to public transport." Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

WiFi

83/100
9 reviews

"Good internet service. Average wifi quality."

Amenities

80/100
260 reviews

"New facilities with a great entrance area. Beautiful architecture." Adequate terrace. Well-suited elevator. Hotel grounds need more attention.

Room

72/100
760 reviews

"Large, new rooms, and great views." Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Service

71/100
744 reviews

"Professional, friendly service, especially at the bar." Decent reception but complaints about management. Valet service is ok. Room service could have been improved. Poorly rated housekeeping and restaurant service. Booking process should be better organized. Recreation staff could be nicer.

Cleanliness

60/100
338 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

59/100
77 reviews

"Breakfast is decent but expensive."

Value

40/100
198 reviews

"Value for money could be better. High priced breakfast." Normally priced food.

Rated 81/100 based on reviews from families.

"Well-suited elevator. Good accessibility by car."

Location

93/100
90 reviews

"Good location with shopping nearby but poor access to parking."

Breakfast

69/100
17 reviews

"Breakfast is average."

Room

67/100
125 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Bathrooms are large but with substandard cleaning. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

Service

64/100
120 reviews

"Standard service overall, though very professional, and OK reception." Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Valet service is ok.

Cleanliness

56/100
63 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Value

41/100
34 reviews

"Value for money could be better."

Rated 81/100 based on reviews from couples.

"Good fitness area. Modern Hotel."

Location

77/100
55 reviews

"Great location. Pricey, inconvenient parking."

Room

69/100
77 reviews

"Insufficiently maintained but mostly clean rooms, with poor furniture and A/C." Spacious rooms with great views and okay beds and bathrooms. Shower can be a problem.

Service

59/100
59 reviews

"Friendly service and acceptable reception. Valet service is ok." Room service could have been improved.

Breakfast

56/100
11 reviews

"Breakfast is average."

Cleanliness

54/100
34 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Value

39/100
25 reviews

"Value for money could be better."

Rated 79/100 based on reviews from solo travelers.

"Great shopping. Stylish hotel."

Location

85/100
19 reviews

"Great location."

Room

67/100
23 reviews

"Okay bathrooms and beds in decently clean rooms. Spacious rooms."

Service

64/100
24 reviews

"Friendly service and acceptable reception."

Cleanliness

58/100
6 reviews

"Room cleanliness is acceptable."

Value

41/100
7 reviews

"Value for money could be better."

Rated 83/100 based on reviews from business travelers.

"Good internet service. Spacious rooms."

Location

85/100
7 reviews

"Great location."

Service

69/100
18 reviews

"Service is average, but very friendly."

Cleanliness

61/100
8 reviews

"Room cleanliness is acceptable."

Room

60/100
16 reviews

"Rooms are quite clean and beds are standard." Large, but poorly air conditioned rooms.

Comfort

53/100
9 reviews

"Beds are decent and generally comfortable." Large, but poorly air conditioned rooms.

Rated 83/100 based on reviews from all travelers.

"Very good for traveling with friends. Located near shopping areas with easy access to parking. Awesome vibe."

Service

75/100
6 reviews

"Fantastic service."

Room

68/100
7 reviews

"Big, decent rooms."

Comfort

60/100
5 reviews

"Rooms are big and moderately comfortable."

Rated 81/100 based on reviews from all travelers.

"Very good for traveling with friends. Located near shopping areas with easy access to parking. Awesome vibe."

Rated 78/100 based on reviews from all travelers.

"Very good for traveling with friends. Located near shopping areas with easy access to parking. Awesome vibe."

Location

82/100
29 reviews

"Great location. Pricey, inconvenient parking."

Room

60/100
22 reviews

"Rooms, bathrooms and beds are decent. Rooms could be cleaner."

Service

58/100
27 reviews

"Friendly service and acceptable reception."

Breakfast

54/100
8 reviews

"Breakfast is average."

Cleanliness

52/100
16 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Value

34/100
16 reviews

"Value for money could be better."

Rated 81/100 based on reviews from families.

"Great location. Friendly service."

Location

84/100
9 reviews

"Great location."

Service

68/100
9 reviews

"Service is adequate."

Room

56/100
5 reviews

"Room is all right."

Rated 78/100 based on reviews from couples.

"Nice building."

Location

78/100
6 reviews

"Great location."

Rated 80/100 based on reviews from all travelers.

"Very good for traveling with friends. Located near shopping areas with easy access to parking. Awesome vibe."

Vibe

91/100
237 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area." Modern Hotel. Hotel is relatively luxurious.

Location

83/100
382 reviews

"Great location. Accessible by car, but parking is costly." Central location with great sightseeing, dining out and shopping.

WiFi

81/100
8 reviews

"Good internet service. Average wifi quality."

Service

72/100
692 reviews

"Professional, friendly service, especially at the bar." Decent reception but complaints about management. Valet service is ok. Room service could have been improved. Poorly rated housekeeping and restaurant service. Booking process should be better organized. Recreation staff could be nicer.

Room

72/100
705 reviews

"Large, new rooms, and great views." Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Cleanliness

61/100
308 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Breakfast

60/100
60 reviews

"Breakfast is decent but expensive."

Rated 79/100 based on reviews from families.

"Well-suited elevator. Good accessibility by car."

Location

92/100
71 reviews

"Good location with shopping nearby but poor access to parking."

Room

67/100
106 reviews

"Poorly-maintained, but clean enough rooms, and okay beds." Rooms are poorly-furnished and cleaned, with insufficient A/C. Spacious rooms with excellent views. Shower can be a problem.

Breakfast

67/100
9 reviews

"Breakfast is average."

Service

63/100
103 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Valet service is ok.

Cleanliness

58/100
54 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Value

42/100
26 reviews

"Value for money could be better."

Rated 79/100 based on reviews from couples.

"Good fitness area. Modern Hotel."

Location

79/100
47 reviews

"Great location. Pricey, inconvenient parking."

Room

68/100
68 reviews

"Average but big rooms with wonderful views, and okay beds." Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Bathroom is ok. Shower can be a problem.

Service

62/100
52 reviews

"Friendly service and acceptable reception. Valet service is ok."

Breakfast

59/100
6 reviews

"Breakfast is average."

Cleanliness

52/100
29 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Value

42/100
22 reviews

"Value for money could be better."

Rated 76/100 based on reviews from solo travelers.

"Stylish hotel. Beautiful architecture."

Vibe

88/100
6 reviews

"Awesome vibe."

Location

85/100
15 reviews

"Great location."

Room

70/100
21 reviews

"Spacious rooms with standard bathrooms."

Service

69/100
22 reviews

"Friendly service and acceptable reception."

Rated 72/100 based on reviews from business travelers.

"Good internet service. Great room."

Service

69/100
15 reviews

"Service is average, but very friendly."

Room

61/100
12 reviews

"Rooms are average but A/C is not great."

Cleanliness

61/100
5 reviews

"Quite clean."

Comfort

53/100
7 reviews

"Fairly comfortable, but problems with A/C."

Review Semantics by TrustYou

Property Description

With a stay at Hotel Indigo Los Angeles Downtown, an IHG Hotel, you'll be centrally located in Los Angeles, within a 10-minute walk of Staples Center and Los Angeles Convention Center. This 4.5-star hotel is 2.5 mi (4 km) from University of Southern California and 3.1 mi (5 km) from Dodger Stadium.

Satisfy your appetite for lunch, dinner, or brunch at Metropole Bar + Kitchen, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 350 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with down comforters and premium bedding. 43-inch LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Staples Center - 0.5 km / 0.3 mi
Microsoft Theater - 0.6 km / 0.4 mi
L.A. Live - 0.6 km / 0.4 mi
Los Angeles Convention Center - 0.7 km / 0.4 mi
Orpheum Theatre - 1.1 km / 0.7 mi
The Belasco Theater - 1.1 km / 0.7 mi
Good Samaritan Hospital - 1.2 km / 0.8 mi
U.S. Bank Tower - 1.3 km / 0.8 mi
Pershing Square - 1.3 km / 0.8 mi
Santee Alley - 1.4 km / 0.9 mi
The Broad - 2 km / 1.2 mi
Grand Central Market - 2.1 km / 1.3 mi
Walt Disney Concert Hall - 2.1 km / 1.3 mi
MacArthur Park - 2.4 km / 1.5 mi
Los Angeles City Hall - 2.8 km / 1.8 mi

The nearest airports are:
Los Angeles Intl. (LAX) - 28.7 km / 17.8 mi
Hawthorne, CA (HHR-Hawthorne Municipal) - 19.7 km / 12.2 mi
Bob Hope Airport (BUR) - 24.9 km / 15.5 mi
Long Beach Municipal Airport (LGB) - 39.4 km / 24.5 mi
Van Nuys, CA (VNY) - 35.8 km / 22.2 mi

The preferred airport for Hotel Indigo Los Angeles Downtown, an IHG Hotel is Los Angeles Intl. (LAX).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Los Angeles? This hotel has facilities measuring 3850 square feet (358 square meters), including a conference center.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Green Sustainability

Lead Silver Certified

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Dry cleaning/laundry service
  • Pool umbrellas
  • Number of meeting rooms - 12
  • Conference space size (meters) - 358
  • Free WiFi
  • Number of bars/lounges - 2
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Restaurant
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Poolside bar
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Outdoor pool
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Covered parking
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Total number of rooms - 350
  • Number of floors - 18
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Food and water bowls
  • Reception hall
  • Secured parking
  • Television in common areas
  • Garden
  • Picnic area
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Conference space
  • Valet parking (surcharge)
  • Free pool cabanas
  • Computer station
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Conference space size (feet) - 3850
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

We are located 16 miles from LAX and BUR

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

We are pet friendly

Parking Info

Valet Parking , ask about discounted parking for group.s

Internet / WiFI

Complimentary Wifi

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 4:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night

We have included all charges provided to us by the property.

  • The seasonal pool will be open from January to March.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Hotel Indigo Los Angeles Downtown: Way of Clean already includes deep cleaning with hospital-grade disinfectants and going forward guests can expect to see evolved procedures in every area of the hotel, which may include:Reception: Reduced contact at check-in, touchless transactions, front-desk screens, sanitiser stations, sanitised key cards, paperless checkoutGuest Room: Visible verification of sanitised items (e.g., glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols, use of new technologyPublic Spaces and Facilities: Additional deep cleaning of high-touch surfaces, social distancing, "last cleaned" charts, best practices for pools, fitness centres and lounges Food & Beverage: New standards and service approach to buffets, banquets, room service and catering

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Hotel Indigo

  • Boutique style property with hardwood floors
  • Plush bedding and signature area rugs
  • Aveda Bath & Body products and spa-inspired showers only
  • Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels
  • Bistro style food and beverages
  • 24-hour fitness and business centers

The Hotel Indigo highlights above are subject to change without notice.

Hotel Rate Trends at Hotel Indigo Los Angeles Downtown, an IHG Hotel

Rate fluctuations of Hotel Indigo Los Angeles Downtown, an IHG Hotel

The graph above is averages of room rates for both group/meeting quotes and the lowest online individual rates we could find at the time the group/meeting offer was entered. The most competitive group deal shown is 27.8% in February 2019 and the highest average individual rate is $306 in the month of November 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Indigo Los Angeles Downtown, an IHG Hotel in a month when rates are lower.

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Testimonials:

Testimonials icon
"Thank you, and thank you for such a wonderful service. This service saved me a great deal of time. I will be using it again in the future as we are thinking about a couples retreat sometime next year." P.J. - Troy, MI

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