Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Fairmont Chicago at Millennium Park
Below are the verified reviews from guests that we have booked recently:
"I love the rooms, nice and clean, nice and polite workers."
Overall Score5.0/5
Excellent stay, hope to it again New Year eve, 2022.
Loraine M. (Individual traveler, booked 1 room), from
03-Jan-2022 Verified Review, stayed from Fri Dec 31 to Sat Jan 01 2022 at a $161.46 average nightly rate.
"Great!"
Overall Score4.0/5
Great!
Paulo C. (Individual traveler, booked 1 room), from
15-Oct-2021 Verified Review, stayed from Fri Oct 08 to Tue Oct 12 2021 at a $181.95 average nightly rate.
"Good Night's Sleep, Helpful Staff"
Overall Score4.0/5
We wanted a hotel very close to the Harris Theater for the Do It Yourself Messiah. The Fairmont is about 0.2 miles, an easy walk. We had a good night's sleep, but the bed is fairly high off the floor. Since I am only 5'2", I had to jump up, fall on the bed grabbing the bedding to help pull myself into the bed. The staff very helpful with directions.
Julie G. (Group coordinator, booked 2 rooms), from
20-Dec-2019 Verified Review, stayed from Tue Dec 17 to Wed Dec 18 2019 at a $121.47 average nightly rate.
"This is a wonderful hotel in a wonderful city. We want to come back."
Overall Score4.0/5
The smiles from every hotel employee we meet and the prompt attention to every request have made our stay a wonderful experience. The rooms are very clean and comfortable and the view is awesome. More attention could be paid to the carpet in the hallways. It seemed to us they could use more frequent vacuuming. Other than that, you sure know how to make your guest feel comfortable and appreciated.
Eddy D. (Individual traveler, booked 1 room), from
27-Sep-2019 Verified Review, stayed from Thu Sep 26 to Sat Sep 28 2019 at a $254.99 average nightly rate.
"Great Hotel"
Overall Score4.0/5
Had a fantastic suite with a great view. Lots of space. However, furnishings need an upgrade. Wallpaper, furniture is old, although bathroom upgraded more recently. Spent $40 for two glasses of average wine in Gold lounge.
David A. (Individual traveler, booked 1 room), from
22-Jan-2019 Verified Review, stayed from Fri Jan 18 to Sun Jan 20 2019 at a $238.92 average nightly rate.
Summary of Verified Reviews
85
Very Good
Summary of 1,494 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location. Not great access by car, with poorly rated parking."Great sightseeing, restaurants and shopping nearby.Parking should be cheaper.
Service
80/100
403 reviews
"Reception and restaurant service are professional and friendly."Housekeeping and management are lacking.Room service could have been improved. Great valet service.Booking process is sufficient. Concierge service is average.Great hotel security.
Amenities
77/100
107 reviews
"Great buildings with nice entrance area and conference rooms."Beautiful architecture. Elevator is ok.Facilities in need of refurbishment.
Room
70/100
439 reviews
"Large, old rooms with a great view."Badly maintained rooms, with poor A/C and unclean bathrooms.Mostly clean rooms with decent TV's.Complaints about minibars and kitchenettes. Shower can be a problem.
Cleanliness
61/100
141 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Breakfast
61/100
26 reviews
"Affordable, fairly tasty breakfasts."
Food
57/100
83 reviews
"Guests complain about the dining, with a poor menu and high prices."Snacks are ok. Bad desserts & fruits.
Value
44/100
106 reviews
"Value for money could be better. Fair breakfast prices."Relatively high internet cost. Food is a bit overpriced.
WiFi
41/100
12 reviews
"Poor, over-priced WiFi."
Rated 79/100 based on reviews from business travelers.
"Good meeting & event facilities. Clean hotel facilities."
Location
87/100
41 reviews
"Great location."
Service
78/100
114 reviews
"Efficient, friendly service with a nice reception."Decent housekeeping, but poor restaurant service.Room service could have been improved.
Room
73/100
127 reviews
"Okay beds and somewhat clean, big rooms with excellent views."Insufficiently clean bathrooms and subpar kitchenettes.Inadequate minibars in older, poorly-maintained rooms.Shower can be a problem.
Cleanliness
66/100
49 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Breakfast
61/100
5 reviews
"Breakfast is average."
Food
52/100
27 reviews
"Poor menus and okay food."
Rated 82/100 based on reviews from families.
"Location is great. Good service."
Location
80/100
57 reviews
"Great location. Pricey, inconvenient parking."
Service
79/100
93 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Room service could have been improved.
Room
70/100
107 reviews
"Okay beds and somewhat clean, big rooms with excellent views."Aged, poorly-maintained rooms with bad minibars and awful bathrooms.Shower can be a problem.
Breakfast
60/100
6 reviews
"Breakfast is average."
Cleanliness
55/100
32 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Food
49/100
18 reviews
"Food could be better."
Value
44/100
34 reviews
"Value for money could be better."
Rated 82/100 based on reviews from couples.
"Friendly atmosphere. Beautiful architecture."
Service
86/100
61 reviews
"Professional and friendly service and restaurant service."
Location
83/100
28 reviews
"Great location."
Vibe
69/100
24 reviews
"OK vibe and a friendly atmosphere. Pleasant entrance area."Hotel could use some updating.
Breakfast
62/100
5 reviews
"Breakfast is average."
Room
59/100
62 reviews
"Rooms are large and clean enough, with great views."Poor maintenance in rooms and bathrooms. Shower can be a problem.
Cleanliness
56/100
13 reviews
"Room cleanliness is acceptable."
Value
45/100
12 reviews
"Value for money could be better."
Rated 83/100 based on reviews from solo travelers.
"Great reception. Great location."
Service
77/100
9 reviews
"Fantastic service."
Room
61/100
7 reviews
"Room is all right."
Rated 79/100 based on reviews from all travelers.
"Very good business hotel. Great location."
Location
83/100
203 reviews
"Great location. Not great access by car, with poorly rated parking."Great sightseeing, restaurants and shopping nearby.Parking should be cheaper.
Service
81/100
392 reviews
"Reception and restaurant service are professional and friendly."Housekeeping and management are lacking. Great valet service.Booking process is sufficient. Concierge service is average.Great hotel security.
Room
70/100
427 reviews
"Mostly clean rooms with decent TV's."Badly maintained rooms, with poor A/C and unclean bathrooms.Large, old rooms with a great view.Complaints about minibars and kitchenettes. Shower can be a problem.
Cleanliness
61/100
138 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Breakfast
61/100
26 reviews
"Affordable, fairly tasty breakfasts."
Food
56/100
81 reviews
"Guests complain about the dining, with a poor menu and high prices."Snacks are ok. Bad desserts & fruits.
Value
44/100
101 reviews
"Value for money could be better. Fair breakfast prices."Relatively high internet cost. Food is a bit overpriced.
WiFi
32/100
11 reviews
"Poor, over-priced WiFi."
Rated 76/100 based on reviews from business travelers.
"Good meeting & event facilities. Clean hotel facilities."
Location
87/100
40 reviews
"Great location."
Service
79/100
111 reviews
"Efficient, friendly service with a nice reception."Decent housekeeping, but poor restaurant service.Room service could have been improved.
Room
73/100
125 reviews
"Okay beds and somewhat clean, big rooms with excellent views."Insufficiently clean bathrooms and subpar kitchenettes.Inadequate minibars in older, poorly-maintained rooms.Shower can be a problem.
Cleanliness
66/100
49 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Breakfast
61/100
5 reviews
"Breakfast is average."
Food
52/100
27 reviews
"Poor menus and okay food."
Value
49/100
18 reviews
"Value for money could be better."
Rated 79/100 based on reviews from families.
"Great service. Location is great."
Service
80/100
88 reviews
"Friendly service and great reception."Room service could have been improved.
Location
80/100
49 reviews
"Great location. Pricey, inconvenient parking."
Room
70/100
103 reviews
"Okay beds and somewhat clean, big rooms with excellent views."Aged, poorly-maintained rooms with bad minibars and awful bathrooms.Shower can be a problem.
Breakfast
60/100
6 reviews
"Breakfast is average."
Cleanliness
55/100
32 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Food
49/100
18 reviews
"Food could be better."
Value
45/100
32 reviews
"Value for money could be better."
Rated 78/100 based on reviews from couples.
"Friendly atmosphere. Beautiful architecture."
Service
86/100
59 reviews
"Professional and friendly service and restaurant service."
Location
84/100
26 reviews
"Great location."
Vibe
69/100
23 reviews
"OK vibe and a friendly atmosphere. Pleasant entrance area."Hotel could use some updating.
Breakfast
62/100
5 reviews
"Breakfast is average."
Room
59/100
60 reviews
"Rooms are large and clean enough, with great views."Poor maintenance in rooms and bathrooms. Shower can be a problem.
Cleanliness
56/100
12 reviews
"Room cleanliness is acceptable."
Value
45/100
12 reviews
"Value for money could be better."
Rated 75/100 based on reviews from solo travelers.
"Friendly service. Fantastic service."
Service
80/100
8 reviews
"Fantastic service."
Room
60/100
5 reviews
"Room is all right."
Rated 85/100 based on reviews from all travelers.
"Very good business hotel. Great location."
Location
85/100
12 reviews
"Great location."
Service
77/100
9 reviews
"Fantastic service."
Room
66/100
5 reviews
"Room is all right."
Rated 83/100 based on reviews from families.
"Fantastic service. Great location."
Location
85/100
6 reviews
"Great location."
Service
79/100
5 reviews
"Fantastic service."
Customer Reviews of Fairmont Chicago at Millennium Park
4.3 of 5Overall
4.1 of 5Amenities
4.5 of 5Cleanliness
4.4 of 5Comfort
4.3 of 5Condition
4.7 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Fairmont Chicago at Millennium Park, you'll be centrally located in Chicago, steps from Grant Park and 4 minutes by foot from Chicago Riverwalk. This 4.5-star hotel is 0.2 mi (0.4 km) from Michigan Avenue and 0.4 mi (0.6 km) from Chicago Theatre.
Enjoy a meal at Grab n Go or snacks in the hotel's coffee shop/café. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Make yourself at home in one of the 687 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Distances are displayed to the nearest 0.1 mile and kilometer.
Grant Park - 0.2 km / 0.1 mi Lakefront Trail - 0.3 km / 0.2 mi Harris Theater - 0.3 km / 0.2 mi Chicago Riverwalk - 0.3 km / 0.2 mi Aon Center - 0.3 km / 0.2 mi Michigan Avenue - 0.4 km / 0.2 mi Chicago Theatre - 0.6 km / 0.4 mi State Street - 0.6 km / 0.4 mi Art Institute of Chicago - 0.7 km / 0.4 mi Chicago Cultural Center - 0.7 km / 0.4 mi Millennium Park - 0.8 km / 0.5 mi Cloud Gate - 0.8 km / 0.5 mi James M. Nederlander Theatre - 0.8 km / 0.5 mi Goodman Theater - 0.9 km / 0.6 mi House of Blues Chicago - 1.1 km / 0.7 mi
The nearest airports are: Chicago O'Hare International Airport (ORD) - 29.8 km / 18.5 mi Chicago Midway Airport (MDW) - 20 km / 12.4 mi Chicago, IL (PWK-Chicago Executive) - 36.7 km / 22.8 mi
The preferred airport for Fairmont Chicago at Millennium Park is Chicago O'Hare International Airport (ORD).
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 63000 square feet (5853 square meters), including conference space.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Green Sustainability
Awards & AccoladesFairmont Hotels & Resorts’ Green Partnership Program continues to be recognized by a numberof international organizations including the World Travel and Tourism Council (WTTC), WorldTourism Organization (UNWTO), Ad Age and Strategy magazines.Fairmont Chicago, Millennium Park has received the following certifications/ratings:• Green Seal Silver Certification• Green Key Eco-Rating - 4 Green Key rating• Illinois Hotel & Lodging Association “Stay Green” Program Member• PLANET Environmental Improvement Distinction Award• Fairmont Hotels & Resorts Environmental Hotel of the Year – Seedling Category
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Covered parking
Food and water bowls
Babysitting or childcare (surcharge)
Secured parking
Express check-in
Number of meeting rooms - 15
Wheelchair-accessible path to elevator
Conference space size (meters) - 5853
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Assistive listening devices available
Garden
In-room accessibility
Free newspapers in lobby
Roll-in shower
Wedding services
Tours/ticket assistance
Accessible bathroom
Number of buildings/towers - 1
Year Built - 1987
Total number of rooms - 687
Number of floors - 45
Professional property host/manager
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Smoke-free property
Number of coffee shops/cafes - 1
Hiking/biking trails nearby
Laundry facilities
Elevator
Fitness facilities
Conference space
Valet parking (surcharge)
ATM/banking
Conference space size (feet) - 63000
Concierge services
Airport & Shuttle Information
18 miles - O'Hare12 miles - Midway
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Start the day off right with breakfast in the Millennium Room. Columbus Tap offers a quintessential Windy City tap house experience. Enjoy a curated menu of crafted signature cocktails, word-class wines and small plates in THE BAR or, In-Room Dining, the ultimate private dining experience.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 2 and USD 45 per person (approximately)
Fee for in-room wireless Internet: USD 18.95 per 24-hour period (rates may vary)
Covered valet parking fee: USD 77 per day (in/out privileges)
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Refrigerator fee: USD 30 per night
In-room microwave fee: USD 40 per night
Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
Spa access
Fitness center access
Business center/computer access
Internet access
Phone calls
Additional inclusions
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 48 hours
Property confirms they are implementing guest safety measures
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Fairmont Hotels
Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities
The Fairmont Hotels highlights above are subject to change without notice.
