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Hilton Chicago O'hare Airport

O'Hare International Airport, Chicago, IL 60666 US near Exit 79b a on I-90 (~3.5mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property In Chicago (O'Hare)
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Average
3.0/5

Based on 391 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free airport transportation
  • Breakfast available (surcharge)
  • Fitness facilities
  • Free grocery shopping service
  • Wheelchair-accessible pool
  • Free newspapers in lobby
Select Your Room:
01/27/2022 - 01/28/2022
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Chicago O'hare Airport

Below are the verified reviews from guests that we have booked recently:
"Pleasant/clean"
Overall Score4.0/ 5
Enjoyed our stay.
(Individual traveler, booked 1 room), from US flag
07-Sep-2021 Verified Review, stayed from Mon Sep 06 to Tue Sep 07 2021 at a $194.99 average nightly rate.
"Broken thermostat in room."
Overall Score3.0/ 5
We stayed over for one night because our flight was canceled so of course, I feel we were taken advantage of with the cost of the room and what was delivered. When you experience a cancellation and are checking in after 10 pm there are only so many options. One room for three guests. We did not have accommodations for three guests, however, there were no towels for three, etc. I've still never received a printout or email of the costs of our stay. The worst was that the thermostat was completely broken. no matter how cool we set it, it would turn off. The room was constantly hot. Upon checking out/turning in keys, I mentioned this but got no measure of accommodation. It felt relatively clean but definitely run down.
(Individual traveler, booked 1 room), from US flag
06-Aug-2021 Verified Review, stayed from Mon Jul 26 to Tue Jul 27 2021 at a $183.99 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
My flight got changed to a much earlier time and I was surprised that I was able to still check in. Great food at the bar and reasonably priced.
(Individual traveler, booked 1 room), from US flag
12-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $137.99 average nightly rate.
"Room"
Overall Score4.0/ 5
The lobby area is impressive however the rooms are not that impressive with chipped paint and it did not feel that special how I thought a Hilton would be. Inside the room I would compare it to a Motel 6.
(Individual traveler, booked 1 room), from US flag
10-Jul-2020 Verified Review, stayed from Tue Jul 07 to Wed Jul 08 2020 at a $152.99 average nightly rate.
"Hotel is fine, rating is for the overall experience."
Overall Score2.0/ 5
I made a reservation for one adult for one night. Hilton had no record of the confirmation number I got from the Beneplace vendor, so I asked the vendor to sort it out. Received a new confirmation number that Hilton did have in their system, but for two adults and a two double bed room. I asked the vendor to sort that out (king bed room is the same rate as two doubles) and they gave me a song and dance about how that’s the way the room code showed in Hilton’s system, but that Hilton put a note on the reservation and they’d give me a king bed IF one was available. Got to the hotel, no note on the reservation, no king bed rooms available (except for the “high floor” kind that they were willing to sell me for $50 more). Pretty clear to me the original reservation got screwed up, got screwed up again when they actually booked it, then didn’t actually fix it when I noted it was wrong. And, since it was booked with a third party vendor, Hilton was exactly zero help. Fail all around. The room itself was fine except for a lot of banging doors late at night and of course for the fact that I had two double beds all to myself.
(Individual traveler, booked 1 room), from US flag
03-Oct-2019 Verified Review, stayed from Sun Sep 29 to Mon Sep 30 2019 at a $97.20 average nightly rate.
"Chicago Airport Hilton"
Overall Score3.0/ 5
Location. Location. Location. Hotel is dated and the food/drink is way overpriced. But there is a lot to be said for the short pre flight walk to the terminal. You make your choices.
(Individual traveler, booked 1 room), from US flag
21-Aug-2019 Verified Review, stayed from Sun Aug 18 to Mon Aug 19 2019 at a $110.33 average nightly rate.

Summary of Verified Reviews

Rated 77/100 based on reviews from all travelers.

"Fair airport hotel. Close to O'Hare Airport. Located near shopping areas and the airport."

Location

88/100
461 reviews

"Great location near the airport. Pricey, inconvenient parking." Shopping is ok.

Comfort

57/100
302 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Small rooms and bathrooms with inadequate A/C.

Room

55/100
698 reviews

"Views are good, menus are average, and rooms are acceptably clean." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Service

55/100
525 reviews

"Relatively friendly and professional service." Guests complain about reception staff and management. Room service could have been improved. Decent housekeeping, but poor restaurant service. Shuttle service is ok. Booking process should be better organized. Great hotel security.

Breakfast

54/100
44 reviews

"Breakfast is decent but expensive."

Cleanliness

54/100
283 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

48/100
155 reviews

"Dining disappointed some guests in quality and price." Menu and snacks are alright. Beef dishes & steaks are all right.

Amenities

36/100
197 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good handicap accessible facilities. Architecture not so nice.

WiFi

31/100
73 reviews

"Wifi quality could be improved. Internet is affordable."

Value

27/100
215 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable.

Vibe

19/100
198 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain. Perfect airport hotel. Suitable for solo travelers. Good for business people.

Rated 69/100 based on reviews from families.

"Location is great."

Location

88/100
88 reviews

"Great location near the airport. Parking is rare."

Comfort

57/100
54 reviews

"Comfortable enough with an average noise level." Small bathrooms and rooms, but awesome beds.

Room

53/100
116 reviews

"Awesome beds, and reasonably clean rooms." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

52/100
46 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Breakfast

49/100
10 reviews

"Breakfast can be improved."

Service

49/100
82 reviews

"Complaints about reception service." Relatively friendly and professional service. Room service could have been improved.

Food

47/100
28 reviews

"Food could be better."

Amenities

36/100
35 reviews

"Facilities in need of refurbishment."

Value

30/100
36 reviews

"Value for money could be better."

WiFi

20/100
17 reviews

"Wifi quality could be improved."

Vibe

18/100
37 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 71/100 based on reviews from solo travelers.

"Good access to airport. Great location."

Location

89/100
47 reviews

"Great location near the airport."

Service

57/100
43 reviews

"Service is professional and acceptably friendly, but reception is not great."

Comfort

56/100
29 reviews

"Average comfort, noise, and size, but wonderful beds."

Cleanliness

53/100
22 reviews

"Room cleanliness is acceptable."

Room

53/100
63 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Breakfast

52/100
8 reviews

"Breakfast is average."

Food

52/100
8 reviews

"Food is all right."

Amenities

34/100
16 reviews

"Hotel buildings could use some improvement."

Value

28/100
23 reviews

"Value for money could be better."

WiFi

20/100
9 reviews

"Wifi quality could be improved."

Vibe

16/100
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 71/100 based on reviews from couples.

"Terrific location."

Location

91/100
38 reviews

"Great location near the airport."

Comfort

63/100
21 reviews

"Comfortable enough with an average noise level." Beds are great, but A/C is lacking.

Room

56/100
38 reviews

"Fairly clean rooms, but old with inadequate A/C and furniture." Excellent beds but rooms and bathrooms need maintenance. Shower can be a problem.

Service

55/100
31 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Breakfast

53/100
5 reviews

"Breakfast is average."

Cleanliness

53/100
13 reviews

"Room cleanliness is acceptable."

Food

47/100
10 reviews

"Food could be better."

Amenities

36/100
9 reviews

"Hotel buildings could use some improvement."

Value

27/100
22 reviews

"Value for money could be better."

WiFi

19/100
5 reviews

"Complaints about WiFi."

Vibe

16/100
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 67/100 based on reviews from business travelers.

"Great location. Good access to airport."

Location

90/100
28 reviews

"Great location near the airport."

Cleanliness

54/100
11 reviews

"Room cleanliness is acceptable."

Service

49/100
34 reviews

"Complaints about reception service." Relatively friendly and professional service.

Room

48/100
37 reviews

"Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms." Shower can be a problem.

Food

46/100
10 reviews

"Food could be better."

Amenities

34/100
12 reviews

"Hotel buildings could use some improvement."

Value

24/100
14 reviews

"Value for money could be better."

Vibe

17/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 56/100 based on reviews from all travelers.

"Fair airport hotel. Close to O'Hare Airport. Located near shopping areas and the airport."

Location

87/100
6 reviews

"Great location."

Rated 74/100 based on reviews from all travelers.

"Fair airport hotel. Close to O'Hare Airport. Located near shopping areas and the airport."

Location

89/100
7 reviews

"Great location."

Room

47/100
5 reviews

"Room needs to be improved."

Rated 50/100 based on reviews from all travelers.

"Fair airport hotel. Close to O'Hare Airport. Located near shopping areas and the airport."

Location

87/100
12 reviews

"Great location near the airport."

Cleanliness

53/100
5 reviews

"Quite clean."

Comfort

52/100
5 reviews

"Comfortable."

Service

48/100
10 reviews

"Complaints about reception service."

Room

42/100
10 reviews

"Poor rooms and bathrooms."

Amenities

34/100
7 reviews

"Facilities in need of refurbishment."

Value

25/100
5 reviews

"Value for money could be better."

Vibe

15/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 69/100 based on reviews from all travelers.

"Fair airport hotel. Close to O'Hare Airport. Located near shopping areas and the airport."

Location

88/100
18 reviews

"Great location near the airport."

Service

56/100
16 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

52/100
13 reviews

"Comfortable enough with an average noise level."

Cleanliness

47/100
8 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Room

40/100
19 reviews

"Old, poorly maintained, but acceptably clean rooms."

Amenities

34/100
5 reviews

"Hotel buildings could use some improvement."

Value

23/100
8 reviews

"Value for money could be better."

Vibe

12/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 66/100 based on reviews from all travelers.

"Fair airport hotel. Close to O'Hare Airport. Located near shopping areas and the airport."

Location

87/100
405 reviews

"Great location near lots of shopping. Good access to airport." Pricey, inconvenient parking.

Comfort

57/100
273 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Small rooms and bathrooms with inadequate A/C.

Room

56/100
644 reviews

"Views are good, menus are average, and rooms are acceptably clean." Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Cleanliness

55/100
259 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Service

55/100
487 reviews

"Relatively friendly and professional service." Guests complain about reception staff and management. Room service could have been improved. Decent housekeeping, but poor restaurant service. Shuttle service is ok. Great hotel security. Booking process should be better organized.

Breakfast

54/100
39 reviews

"Breakfast is decent but expensive."

Food

50/100
146 reviews

"Dining disappointed some guests in quality and price." Menu and snacks are alright. Beef dishes & steaks are all right.

Amenities

37/100
180 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good handicap accessible facilities. Architecture not so nice.

WiFi

32/100
67 reviews

"Wifi quality could be improved. Internet is affordable."

Value

29/100
191 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable.

Vibe

20/100
167 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

Rated 66/100 based on reviews from families.

"Location is great."

Location

87/100
77 reviews

"Great location near the airport. Parking is rare."

Comfort

56/100
51 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Rooms and bathrooms are small.

Room

53/100
109 reviews

"Rooms are quite clean and beds are standard." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

52/100
45 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Breakfast

50/100
9 reviews

"Breakfast is average."

Service

49/100
78 reviews

"Complaints about reception service." Relatively friendly and professional service. Room service could have been improved.

Food

47/100
27 reviews

"Food could be better."

Amenities

36/100
31 reviews

"Facilities in need of refurbishment."

Value

30/100
31 reviews

"Value for money could be better."

WiFi

19/100
13 reviews

"Wifi quality could be improved."

Vibe

18/100
33 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 70/100 based on reviews from solo travelers.

"Location is great."

Location

89/100
35 reviews

"Great location near the airport."

Service

59/100
34 reviews

"Fairly friendly, professional staff, but complaints about reception."

Comfort

56/100
22 reviews

"Small rooms with great beds and good noise levels."

Cleanliness

54/100
18 reviews

"Room cleanliness is acceptable."

Room

53/100
51 reviews

"Awesome beds, and reasonably clean rooms." Small rooms with below average bathrooms and poor maintenance. Shower can be a problem.

Breakfast

52/100
6 reviews

"Breakfast is average."

Food

52/100
7 reviews

"Food is all right."

Amenities

34/100
15 reviews

"Hotel buildings could use some improvement."

Value

29/100
19 reviews

"Value for money could be better."

WiFi

20/100
9 reviews

"Wifi quality could be improved."

Vibe

16/100
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 60/100 based on reviews from business travelers.

"Terrific location."

Location

90/100
22 reviews

"Great location."

Cleanliness

55/100
8 reviews

"Room cleanliness is acceptable."

Service

50/100
32 reviews

"Complaints about reception service. Service is relatively friendly."

Room

48/100
32 reviews

"Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms."

Food

46/100
10 reviews

"Food could be better."

Amenities

34/100
12 reviews

"Hotel buildings could use some improvement."

Value

24/100
12 reviews

"Value for money could be better."

Vibe

17/100
13 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 69/100 based on reviews from couples.

"Terrific location."

Location

91/100
31 reviews

"Great location near the airport."

Comfort

63/100
17 reviews

"Comfortable enough, with reasonable noise levels and superb beds."

Room

56/100
33 reviews

"Awesome beds, and reasonably clean rooms." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower can be a problem.

Service

54/100
27 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Breakfast

53/100
5 reviews

"Breakfast is average."

Cleanliness

52/100
11 reviews

"Room cleanliness is acceptable."

Food

48/100
9 reviews

"Food could be better."

Amenities

37/100
7 reviews

"Hotel buildings could use some improvement."

Value

30/100
16 reviews

"Value for money could be better."

WiFi

19/100
5 reviews

"Complaints about WiFi."

Vibe

17/100
8 reviews

"Vibe is not too good."

Review Semantics by TrustYou

Property Description

With a stay at Hilton Chicago O'Hare Airport in Chicago (O'Hare), you'll be within a 10-minute drive of Donald E. Stephens Convention Center and Rosemont Theatre. This 4-star hotel is 2.9 mi (4.7 km) from Fashion Outlets of Chicago and 3.6 mi (5.9 km) from Parkway Bank Park Entertainment District.

Enjoy American cuisine at Andiamo, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.

Make yourself at home in one of the 860 air-conditioned rooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Fashion Outlets of Chicago - 4.7 km / 2.9 mi
Donald E. Stephens Convention Center - 5.1 km / 3.2 mi
Catherine Chevalier Woods - 5.3 km / 3.3 mi
Rosemont Theatre - 5.5 km / 3.4 mi
Parkway Bank Park Entertainment District - 5.9 km / 3.6 mi
Allstate Arena - 6.2 km / 3.8 mi
Rivers Casino - 6.9 km / 4.3 mi
Grandparents Park - 7.3 km / 4.5 mi
Lake Park - 8.9 km / 5.5 mi
Norridge Park District - 10.1 km / 6.3 mi
Triton College Botanical Garden - 12 km / 7.5 mi
Harlem Irving Plaza - 12.1 km / 7.5 mi
Edge Ice Arena - 12.1 km / 7.5 mi
Milwaukee Avenue - 12.8 km / 7.9 mi
McDonald's Museum - 13.2 km / 8.2 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 0.4 km / 0.2 mi
Chicago Midway Airport (MDW) - 35.9 km / 22.3 mi
Chicago, IL (PWK-Chicago Executive) - 21.7 km / 13.5 mi
Chicago, IL (DPA-Dupage) - 53.1 km / 33 mi

The preferred airport for Hilton Chicago O'Hare Airport is Chicago O'Hare International Airport (ORD).

Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).

Relax and unwind with massages and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
  • Free airport transportation
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Free grocery shopping service
  • Year Built - 1971
  • Total number of rooms - 860
  • Number of floors - 10
  • Professional property host/manager
  • Ballroom
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Free newspapers in lobby
  • Wedding services
  • Area shuttle (surcharge)
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • ATM/banking
  • Concierge services

Airport & Shuttle Information

Airport Shuttle? Yes! There is an airport shuttle.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Pet maximum weight in kg is 34

Pets allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 27 and USD 33 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Refrigerator fee: USD 25 per day
  • In-room microwave fee: USD 40.00 per stay
  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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Testimonials:

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"I have recommended your service to several people. It has been extremely helpful. It is very efficient and a great time saver for someone who needs to make arrangements amidst working, family, etc." E.C. - Buffalo, NY

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