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Palmer House a Hilton Hotel
17 E Monroe St, Chicago, IL 60603 US
near Exit 51e on I-90 (~1.0mi)
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Reservations: +1-800-219-2797
4.0 Star Property Near Millennium Park
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Select My Room
Very Good
4.0/5
Based on 2106 guest reviews
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Pool hoist on site
- Wheelchair-accessible pool
- Stair-free path to entrance
- 24-hour fitness facilities
- Smoke-free property
Select Your Room:
04/25/2024 - 04/26/2024
Searching all hotel inventory networks
5 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Palmer House a Hilton Hotel
Below are the verified reviews from guests that we have booked recently: "Top tier hospitality!"
Overall Score5.0/ 5
My son and I very much enjoyed our luxurious stay and we felt totally pampered! The tall, handsome, blue eyed, sandy haired gentleman I spoke with just before I left was most kind and sweet!
Pamela M. (Individual traveler, booked 1 room), from 
13-Apr-2024 Verified Review, stayed from Tue Apr 09 to Wed Apr 10 2024 at a $429.99 average nightly rate. 
"Lovely Historical Hotel"
Overall Score5.0/ 5
I love staying in historic hotels. Every room is different, all comfortable. Great service. Good food.
Linda M. (Individual traveler, booked 1 room), from
08-Apr-2024 Verified Review, stayed from Sat Apr 06 to Mon Apr 08 2024 at a $137.49 average nightly rate. "Excellent Location & Service"
Overall Score3.0/ 5
Customer service at the Palmer House was excellent. Downtown location is excellent. The subway is right outside the door. Housekeeping was excellent.
Pamela S. (Individual traveler, booked 1 room), from
16-Mar-2024 Verified Review, stayed from Wed Mar 13 to Sat Mar 16 2024 at a $287.99 average nightly rate. "Only place I’ll stay when in Chicago!"
Overall Score5.0/ 5
Beautiful, historic property, sterling service and excellent food!
Mark K. (Individual traveler, booked 1 room), from
09-Mar-2024 Verified Review, stayed from Fri Mar 08 to Sat Mar 09 2024 at a $155.99 average nightly rate. "Beautiful Lobby."
Overall Score3.0/ 5
The historic Palmer House has an extraordinarily beautiful lobby. We played dominos and people watched.
Brenda J. (Individual traveler, booked 1 room), from
21-Jan-2024 Verified Review, stayed from Fri Jan 12 to Mon Jan 15 2024 at a $147.90 average nightly rate. "Perfect Christmas Stay at Palmer House!"
Overall Score5.0/ 5
Friendly, efficient registration staff (Chris), helpful workers, beautiful seasonal decor, pleasant ambiance. We will be back. Perfect stay!
Margaret S. (Individual traveler, booked 1 room), from
28-Dec-2023 Verified Review, stayed from Mon Dec 25 to Tue Dec 26 2023 at a $203.99 average nightly rate. "Beautifully Maintained Historic Hotel"
Overall Score4.0/ 5
Of the many historic hotels I have stayed in, Hilton has done the best here in maintaining architectural features. Hotel staff is exceptional in service.
Leah S. (Individual traveler, booked 1 room), from
02-Dec-2023 Verified Review, stayed from Fri Nov 24 to Wed Nov 29 2023 at a $298.22 average nightly rate. "Very Clean & Comfy"
Overall Score3.0/ 5
Room was very clean, bed very comfortable.
Susan G. (Individual traveler, booked 1 room), from
15-Nov-2023 Verified Review, stayed from Sat Nov 11 to Sun Nov 12 2023 at a $164.25 average nightly rate. "Very Nice Hotel"
Overall Score4.0/ 5
The hotel was very nice and staff was so helpful and friendly.
Maurice N. (Individual traveler, booked 1 room), from
14-Nov-2023 Verified Review, stayed from Wed Nov 08 to Fri Nov 10 2023 at a $325.99 average nightly rate. "Clean hotel close to start and finish line."
Overall Score4.0/ 5
A clean hotel close to the start and finish line.
Au A. (Individual traveler, booked 1 room), from
14-Oct-2023 Verified Review, stayed from Fri Oct 06 to Mon Oct 09 2023 at a $527.33 average nightly rate. "Great location. Great staff."
Overall Score4.0/ 5
The location was perfect for all I wanted to do. Close to train lines. The staff was excellent. They were professional and helpful.
Debra B. (Individual traveler, booked 1 room), from
09-Oct-2023 Verified Review, stayed from Fri Oct 06 to Tue Oct 10 2023 at a $568.24 average nightly rate. "Customer service and room were great!"
Overall Score5.0/ 5
Customer service and room were great! 10!
Margaret M. (Individual traveler, booked 1 room), from
22-Aug-2023 Verified Review, stayed from Sat Aug 19 to Sun Aug 20 2023 at a $217.99 average nightly rate. "Stately Hotel"
Overall Score4.0/ 5
If you are looking for old fashioned and generally upscale accommodations,stay at the Palmer House. Good stuff.
Philip B. (Individual traveler, booked 1 room), from
15-Aug-2023 Verified Review, stayed from Sat Aug 12 to Sun Aug 13 2023 at a $219.96 average nightly rate. "Good stay in Chicago!"
Overall Score4.0/ 5
The cachet of the place is hard to beat with the magnificent lobby, pool and brass trims all over the place. Location is also great. I would recommend it anytime for anyone looking for a special experience.
Martin P. (Individual traveler, booked 1 room), from
14-Aug-2023 Verified Review, stayed from Sun Aug 06 to Fri Aug 11 2023 at a $170.99 average nightly rate. "The staff is very good. I slept good the bed was very comfortable."
Overall Score5.0/ 5
Overall, very enjoyable. The hotel was clean, and the room were clean and comfortable.
Peter B. (Group coordinator, booked 2 rooms), from
15-May-2023 Verified Review, stayed from Tue May 09 to Thu May 11 2023 at a $397.50 average nightly rate. "I like this hotel; everything is clean, and the staff are friendly and welcoming. Excellent"
Overall Score5.0/ 5
I like this hotel; everything is clean, and the staff are friendly and welcoming. Very Good
Thaddeus P. (Individual traveler, booked 1 room), from
30-Apr-2023 Verified Review, stayed from Fri Apr 28 to Sun Apr 30 2023 at a $277.88 average nightly rate. Property Description
A stay at Palmer House a Hilton Hotel places you in the heart of Chicago, within a 5-minute walk of Millennium Park and Art Institute of Chicago. This spa hotel is 0.6 mi (1 km) from Willis Tower and 0.7 mi (1.1 km) from Chicago Theatre.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
State Street - 0.1 km / 0.1 mi
CIBC Theatre - 0.1 km / 0.1 mi
Millennium Park - 0.3 km / 0.2 mi
DePaul University-Loop Campus - 0.4 km / 0.2 mi
Art Institute of Chicago - 0.4 km / 0.2 mi
Chicago Cultural Center - 0.4 km / 0.3 mi
Michigan Avenue - 0.5 km / 0.3 mi
Daley Plaza - 0.5 km / 0.3 mi
Chicago Architecture Foundation - 0.5 km / 0.3 mi
Richard J. Daley Center - 0.6 km / 0.3 mi
Cloud Gate - 0.6 km / 0.4 mi
James M. Nederlander Theatre - 0.6 km / 0.4 mi
Chicago Theatre - 0.6 km / 0.4 mi
Goodman Theater - 0.7 km / 0.4 mi
Chicago Board of Trade Building - 0.7 km / 0.4 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 20.1 km / 12.5 mi
Chicago O'Hare Intl. Airport (ORD) - 30.6 km / 19 mi
Chicago, IL (PWK-Chicago Executive) - 43 km / 26.7 mi
The preferred airport for Palmer House a Hilton Hotel is Chicago O'Hare Intl. Airport (ORD).
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Amenities / Features
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Lockers available
- Coworking spaces
- Number of meeting rooms - 77
- Conference space size (meters) - 12077
- Limo or town car service available
- Number of bars/lounges - 1
- Braille or raised signage
- Number of indoor pools - 1
- Wheelchair accessible parking
- Bicycle rentals nearby
- Eco-friendly toiletries
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Multilingual staff
- Conference center
- Electric car charging station
- Number of accessible parking spaces - 16
- Breakfast available (surcharge)
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Bicycle rentals on site
- Covered parking
- Wheelchair accessible (may have limitations)
- Banquet hall
- Covered parking
- Wheelchair-accessible concierge desk
- Health or beauty spa nearby
- Express check-in
- Wheelchair-accessible path to elevator
- Year Built - 1873
- Total number of rooms - 1641
- Number of floors - 23
- Professional property host/manager
- LGBTQ friendly
- Parking height restrictions apply
- Wheelchair-accessible spa
- Pool hoist on site
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Spa treatment room(s)
- Well-lit path to entrance
- Stair-free path to entrance
- Full-service spa
- 24-hour fitness facilities
- Registration desk height (centimeters) - 86
- Elevator door width (inches) - 48
- 24-hour health club
- Registration desk height (inches) - 34
- Elevator door width (centimeters) - 122
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Housekeeping on request
- Spa services on site
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Hiking/biking trails nearby
- Self parking (surcharge)
- Conference space
- Valet parking (surcharge)
- ATM/banking
- Conference space size (feet) - 130000
- Concierge services
Airport & Shuttle Information
Inexpensive ''L'' (subway) service to O''Hare (ORD) and Midway (MDW) steps away. 6 blocks from Union Station
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet max weight (per pet) in lb is 75
Pet max weight (per pet) in kg is 34
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Misc Fees / Policies
- Fee for to-go breakfast: approximately USD 15–30 per person
- Covered self parking fee: USD 54 per night (in/out privileges)
- Covered valet parking fee: USD 78 per night (in/out privileges)
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Refrigerator fee: USD 40 per stay
- Rollaway bed fee: USD 40.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Resort fee: USD 25 per accommodation, per night
- Additional inclusions
- Internet access
We have included all charges provided to us by the property.
- Pool access available from 5:30 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Protective clothing is available to guests
Guests are provided with free hand sanitizer
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About Hilton Hotels and Resorts
- Bed & Breakfast Packages for two at select locations
- Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
- Pre-arrival planning services
- Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
