IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Ohare An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Do not stay at this hotel!"
Overall Score1.0/5
This was the most unsatisfactory hotel experience. I would not recommend anyone to stay at this hotel ever. The pictures were not an accurate depiction of the rooms, the staff was not customer service friendly and the third party Reservation Desk was not helpful at all.
Anthony T. (Individual traveler, booked 1 room), from
10-Mar-2022 Verified Review, stayed from Wed Mar 09 to Thu Mar 10 2022 at a $79.99 average nightly rate.
"Loud noise until 4am in morning."
Overall Score2.0/5
We was there Friday and Saturday nights. On Saturday night the hollering started at 11 pm Saturday night and continued till four am Sunday morning. Worst night that we have ever stayed in a hotel. There was nothing done about this. Very disappointed as we travel guite a bit.
Kevin Q. (Individual traveler, booked 1 room), from
04-Mar-2022 Verified Review, stayed from Thu Feb 24 to Sat Feb 26 2022 at a $112.99 average nightly rate.
"Staff friendly and nice lobby."
Overall Score4.0/5
Friendly staff and nice lobby.
Donna M. (Individual traveler, booked 1 room), from
28-Feb-2022 Verified Review, stayed from Sun Feb 27 to Mon Feb 28 2022 at a $110.99 average nightly rate.
"Shabby but not chic."
Overall Score2.0/5
My family had four rooms, the hallways are dingy, the rooms are dingy. One of our rooms needed the shower repaired and after maintenance left it still wasn’t working, didn’t have time to argue or wait for maintenance again, we were in town for a death in the family. two people in a room, one face towel, no Kleenex in any rooms. Our room had no smoke detectors. A coffee maker, but no coffee. Originally booked three people in one room, when we arrived ended up just getting another room, so we only had two people in my room, asked for a price adjustment. Not possible you booked through a third party, ask that company. I called the phone number on your website, if you use a third party for your reservations then you help me. No can do you already paid them. May I have a receipt for my room charges, no can do we charged the third party not you. How many guests did you charge for? 2. Okay can I have a copy of what you charged for my room? No. Super, thanks.
Anastasia P. (Individual traveler, booked 1 room), from
25-Sep-2021 Verified Review, stayed from Thu Sep 23 to Fri Sep 24 2021 at a $121.99 average nightly rate.
"10"
Overall Score5.0/5
It was excellent.
Morris K. (Individual traveler, booked 1 room), from
18-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $142.99 average nightly rate.
"Very Pleasant"
Overall Score5.0/5
It clean,quite. Staff was helpful. This is my second time staying here. Another good experience. Also very close to the train and grocery store.
Brenda C. (Individual traveler, booked 1 room), from
13-Sep-2021 Verified Review, stayed from Sat Sep 11 to Mon Sep 13 2021 at a $105.49 average nightly rate.
"Hotel needs remolding."
Overall Score2.0/5
Under Staffed,
Michael J. (Individual traveler, booked 1 room), from
22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Mon Aug 23 2021 at a $142.99 average nightly rate.
"Not what I expected for a Holiday Inn. Dirty and unfinished room."
Overall Score2.0/5
Disappointed. Room looked like it was under a remodel. No comforter only sheets on the bed! A hole in the ceiling around the sprinkler. No pictures on the wall. No kleenexes, blankets, information about the hotel TV restaurant amenities. It was seriously a bed and shower for $150.
Jennifer N. (Individual traveler, booked 1 room), from
29-Jul-2021 Verified Review, stayed from Mon Jul 26 to Tue Jul 27 2021 at a $107.99 average nightly rate.
"Staying overnight to pick up a friend at O'Hare."
Overall Score5.0/5
Very clean.Very comfortable room. Parking lot nearly deserted. No doubt due to the china virus slowing people traveling.
Douglass H. (Individual traveler, booked 1 room), from
26-Jul-2020 Verified Review, stayed from Sat Jul 25 to Sun Jul 26 2020 at a $75.89 average nightly rate.
"Excellent Experience"
Overall Score5.0/5
The first thing I noticed about the Holiday Inn was that the halls, elevator and rooms had a fresh scent. Many times hotels have a funky order, but not this one. I would not hesitate to recommend it to friends and family.
Robert P. (Individual traveler, booked 1 room), from
03-Feb-2020 Verified Review, stayed from Fri Jan 31 to Sat Feb 01 2020 at a $66.27 average nightly rate.
"Very Accommodating"
Overall Score5.0/5
We always enjoy a stop here before flying out of O'hare!
Connie B. (Individual traveler, booked 1 room), from
10-Oct-2019 Verified Review, stayed from Wed Oct 09 to Thu Oct 10 2019 at a $127.36 average nightly rate.
"Clean and people were friendly and helpful."
Overall Score5.0/5
My room was clean and looked nice. Bed was comfortable and TV worked great. Convenient to have the Bar Louie restaurant in the location. Very happy with my stay.
Paul G. (Individual traveler, booked 1 room), from
06-Jun-2019 Verified Review, stayed from Tue Jun 04 to Wed Jun 05 2019 at a $133.49 average nightly rate.
"Top Notch"
Overall Score5.0/5
Very clean and classy! The staff are very polite and helpful!
Wesley S. (Individual traveler, booked 1 room), from
17-Nov-2018 Verified Review, stayed from Fri Nov 16 to Sat Nov 17 2018 at a $89.00 average nightly rate.
Summary of Verified Reviews
72
Fair
Summary of 1,124 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location near the airport. Parking is good and affordable."Great shopping. Reasonably accessible by car.
WiFi
65/100
9 reviews
"Regular internet service. Wifi quality could be improved."
Service
58/100
233 reviews
"Average reception and service professionalism is typical."Management seems lacking, with badly rated housekeeping, but friendly service.Shuttle service can be an issue.
Room
49/100
296 reviews
"Old, inadequately maintained rooms with poor minibars and A/C."Poorly cleaned rooms and bathrooms with substandard TV's and furniture.Comfortable beds. Shower can be a problem.
Cleanliness
42/100
173 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
37/100
40 reviews
"Some complaints about quality and price of breakfast."
Vibe
31/100
70 reviews
"Atmosphere not particularly friendly, giving poor vibes."Entrance area is not particularly attractive.Hotel could use some updating. Perfect airport hotel.Good for business people.
Amenities
29/100
97 reviews
"Older facilities and unpleasant entrance area."Elevator in need of updating.
Wellness Area
0/100
5 reviews
"Poorly reviewed fitness area."
Rated 65/100 based on reviews from families.
"Accessible parking."
Location
79/100
23 reviews
"Great location and easy parking."
Service
54/100
29 reviews
"Friendly service and acceptable reception."Shuttle service can be an issue.
Room
42/100
53 reviews
"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture."Beds are great, but A/C is lacking. Shower can be a problem.
Cleanliness
39/100
31 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
34/100
6 reviews
"Breakfast can be improved."
Amenities
26/100
12 reviews
"Hotel buildings could use some improvement."
Vibe
24/100
12 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 59/100 based on reviews from solo travelers.
"Comfortable beds. Friendly service."
Location
79/100
9 reviews
"Great location."
Service
57/100
17 reviews
"Service is average, but very friendly."
Comfort
54/100
9 reviews
"Relatively comfortable, with good beds."
Room
48/100
16 reviews
"Rooms need regular maintenance. Comfortable beds."
Cleanliness
43/100
7 reviews
"Could use a good cleaning."
Rated 67/100 based on reviews from couples.
"Good location."
Location
78/100
8 reviews
"Great location."
Food
64/100
5 reviews
"Food is all right."
Value
59/100
8 reviews
"Fairly good value for money."
Service
58/100
8 reviews
"Service is adequate."
Room
44/100
15 reviews
"Rooms could be cleaner."
Breakfast
40/100
7 reviews
"Breakfast can be improved."
Cleanliness
39/100
13 reviews
"Rooms could be cleaner."
Amenities
26/100
6 reviews
"Hotel buildings could use some improvement."
Vibe
21/100
5 reviews
"Vibe is not too good."
Rated 63/100 based on reviews from business travelers.
"Friendly service. Great location."
Location
77/100
8 reviews
"Great location."
Service
57/100
9 reviews
"Service is average, but very friendly."
Room
40/100
15 reviews
"Rooms need regular maintenance."
Cleanliness
40/100
7 reviews
"Could use a good cleaning."
Amenities
27/100
7 reviews
"Hotel buildings could use some improvement."
Rated 60/100 based on reviews from all travelers.
"Fair airport hotel. Great location."
Bar
97/100
22 reviews
"Bar is awesome."
Location
80/100
126 reviews
"Great location near the airport. Parking is good and affordable."Great shopping. Reasonably accessible by car.
WiFi
63/100
7 reviews
"Regular internet service. Wifi quality could be improved."
Service
58/100
211 reviews
"Average reception and service professionalism is typical."Management seems lacking, with badly rated housekeeping, but friendly service.Shuttle service can be an issue.
Room
50/100
276 reviews
"Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars."Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing.Average-sized rooms with great beds. Shower can be a problem.
Cleanliness
44/100
160 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Vibe
33/100
66 reviews
"Atmosphere not particularly friendly, giving poor vibes."Entrance area is not particularly attractive.Hotel could use some updating.
Breakfast
32/100
36 reviews
"Some complaints about quality and price of breakfast."
Amenities
31/100
89 reviews
"Older facilities and unpleasant entrance area."Elevator in need of updating.
Rated 58/100 based on reviews from families.
"Accessible parking."
Location
79/100
22 reviews
"Great location and easy parking."
Service
55/100
24 reviews
"Friendly service and acceptable reception."
Room
41/100
48 reviews
"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture."Beds are great, but A/C is lacking.
Cleanliness
39/100
28 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
32/100
5 reviews
"Breakfast can be improved."
Amenities
26/100
10 reviews
"Hotel buildings could use some improvement."
Vibe
24/100
10 reviews
"Vibe is not too good."
Rated 50/100 based on reviews from solo travelers.
"Comfortable beds."
Location
79/100
6 reviews
"Great location."
Service
55/100
14 reviews
"Service is adequate."
Comfort
53/100
8 reviews
"Relatively comfortable, with good beds."
Room
46/100
14 reviews
"Rooms need regular maintenance. Comfortable beds."
Cleanliness
43/100
7 reviews
"Could use a good cleaning."
Rated 60/100 based on reviews from couples.
"Good location."
Location
78/100
8 reviews
"Great location."
Service
59/100
6 reviews
"Service is adequate."
Value
58/100
7 reviews
"Fairly good value for money."
Room
44/100
13 reviews
"Rooms could be cleaner."
Cleanliness
39/100
11 reviews
"Rooms could be cleaner."
Breakfast
37/100
5 reviews
"Breakfast can be improved."
Amenities
26/100
5 reviews
"Hotel buildings could use some improvement."
Vibe
21/100
5 reviews
"Vibe is not too good."
Rated 61/100 based on reviews from business travelers.
"Friendly service."
Location
76/100
7 reviews
"Great location."
Service
57/100
9 reviews
"Service is average, but very friendly."
Room
40/100
14 reviews
"Rooms need regular maintenance."
Cleanliness
40/100
7 reviews
"Could use a good cleaning."
Amenities
27/100
7 reviews
"Hotel buildings could use some improvement."
Rated 63/100 based on reviews from all travelers.
"Fair airport hotel. Great location."
Location
73/100
11 reviews
"Great location."
Service
61/100
20 reviews
"Friendly service and acceptable reception."
Value
58/100
5 reviews
"Fairly good value for money."
Room
42/100
16 reviews
"Inadequately cleaned and maintained rooms and bathrooms."Comfortable beds.
Cleanliness
38/100
12 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Amenities
24/100
8 reviews
"Hotel buildings could use some improvement."
Rated 66/100 based on reviews from families.
""
Service
55/100
5 reviews
"Service is adequate."
Room
45/100
5 reviews
"Room needs to be improved."
Customer Reviews of Holiday Inn Ohare An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Fully renovated as of June 2018Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile.Corporate travelers seeking prime Chicago O'Hare accommodations will love this hotel. We offer 24 hour complimentary transportation to and from O'Hare International Airport which is just two miles away and one of the only hotels in the area with FREE parking. We are also close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway which has direct access to Downtown Chicago is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access.While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie full-service restaurant & bar, where kids eat for free.In addition, we offer 5,000 Sq. Ft meeting space and variety of menus tailored to fit your budgetary needs. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates.
Green Sustainability
The hotel participates in IHG Green Programs
Amenities / Features
Check In: 3:00 pm - 12:00 am
Check Out: 12:00 pm
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Car rental
Central location
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Free WiFi Internet
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV Channel: HBO
Travellers cheques accepted
Voicemail
Airport & Shuttle Information
O'Hare Airport, complimentary shuttle service 24 hours.O'Hare International Airport (3m)miles,Complimentary Shuttle Provided 24hrs a day
Local Shuttle Info: Complimentary 24 hour bus shuttle to and from the O'Hare International Airport
Breakfast Information
The hotel offers a wide variety of breakfast options as well as breakfast buffets.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Pet Friendly Hotel! Pet Deposit of $100.00, $50.00 refundable
Parking Info
Complimentary Free Parking available and the only hotel in the area that offers this
Internet / WiFI
Complimentary High Speed Wireless Internet throughout the entire hotel available
Cleaning Policies
Here are some steps we put in place at the hotelCheck inWe added a table in front of the front desk equipped with sanitizer and to keep the distance between front desk and guestKey cleaning areas of hotel public areas and cleaning frequencyRegularly clean and disinfect key surfacesLobbyDisinfect floor, trash can every 2hoursDisinfect elevator buttons ,cars every 1hourDisinfect aisle door handle every 1hourDisinfect public phone every 2 hoursDisinfect public toilets every1 hour Restaurant andMeeting RoomsDisinfect floor, trash can every 2hoursDisinfect elevator buttons, cars every 1hourDisinfect aisle door handle every 1hourDisinfect public phone every 2 hoursDisinfect public toilets every1 hourDisinfect floor, trash can every2hoursDisinfect elevator buttons every 1hourDisinfect aisle door handle every 1hourDisinfect public phone every 1 hoursMake sure to keep the airflow in aisle of each floorFloor CorridorsNote:1.The frequency of cleani
About Holiday Inn
Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
Hotel Rate Trends at Holiday Inn Chicago O'hare Area
The chart above shows averages of prices for both group/meeting prices and the best individual traveler rates our system could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 43.1% in April 2020 and the highest average individual rate is $175 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Chicago O'hare Area in a month when rates are lower.
"I truly love the service your company offers and will use it again for future group reservations. I also have recommended it to several of my friends. Keep up the good work!!!" K.D. - Natchitoches, LA
