Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Sheraton Gateway Los Angeles Hotel
Below are the verified reviews from guests that we have booked recently:
"Weekend Trip"
Overall Score3.0/5
Nice staff, close to airport, Needs updating.
Jeff L. (Individual traveler, booked 1 room), from
10-Oct-2021 Verified Review, stayed from Mon Sep 27 to Fri Oct 01 2021 at a $178.99 average nightly rate.
"Bed clean Lights dull in Rooms and Meeting rooms."
Overall Score4.0/5
Good hotel overall. More than one Escalator not working and dangerous. Staff told but no attempt made to fix or secure escalator. Welcome to 2021 Room bed made. Comfortable. Deep deep clean not done, but cleaner than most hotels. No bugs so I'm happy.
William D. (Individual traveler, booked 1 room), from
06-Oct-2021 Verified Review, stayed from Mon Sep 27 to Fri Oct 01 2021 at a $146.24 average nightly rate.
"Room Was Great, but that was it."
Overall Score3.0/5
The hotel staff was great, the room was nice and clean, but there were a few issues we had. One, the water pressure in the shower was horrible. For a room this price, I would have LOVED to have water pressure, or at least a shower wand! The bed was very comfortable and again, the room was spotless. I stayed here during the "covid pandemic" so there were a lot of things they didn't offer, such as room service. Which I found very odd. They would also not allow you to eat ANY outdoor food anywhere but inside your room. So you could not enjoy sitting in the lobby or anywhere, You had to be confined to your room. That was odd. When I booked online, I booked two rooms with KING beds and when I got there they told me they didn't have any. .. I paid for King Beds and didn't get the rooms I paid for. Again, the hotel was clean, the staff was great, but no room service, the lack of food available at the hotel (we actually walked next door and they still had all their offerings!), made the stay a bit less fun then normal.
Jessica H. (Group coordinator, booked 2 rooms), from
03-Oct-2021 Verified Review, stayed from Tue Sep 28 to Fri Oct 01 2021 at a $141.99 average nightly rate.
"Terrible Internet, Loud, Not A lot of Food Options."
Overall Score2.0/5
I stayed at this hotel as a part of VidSummit, which is a conference for video creators. The fastest Internet speed I was able to get was two MBPS! This is insane. I would have paid a lot of money to upgrade my Internet option to accomplish my task, I spent hours on the phone with tech support and ultimately gave up which has put me behind schedule. The max they even offer guests is 40 MBPS. I was never able to even achieve close to that. At the very least offer an upgrade option. Next was the noise. It was way loud in my room at all hours which does not promote good sleep which is kind of the primary purpose of a hotel. Not sure there is a lot that can be done about that. The other frustration is that the restaurant was closed a lot of the time, Starbucks closes early, which means if you are wanting to eat you would need to Uber several miles away and if you are cramped for time then your only option is Subway. As a final note, I smelled marijuana every where I went at this hotel. Every hallway everywhere in the lobby smelled like weed. not awesome. The only positives are that the layout is great for a conference and very convenient to get to from the airport so that is why it gets a two and not a one for me. Not a fan. Sorry.
Natalee C. (Individual traveler, booked 1 room), from
03-Oct-2021 Verified Review, stayed from Tue Sep 28 to Fri Oct 01 2021 at a $140.99 average nightly rate.
"Solid Hotel, but little things need to be addressed."
Overall Score3.0/5
Stayed for two nights. Hotel was solid. Decent beds and clean (what you expect at a hotel). But there are a few things that led to the three star review. 1st: the lighting in the bathroom is terrible. I’m a dude that doesn’t wear make up and I even noticed it. 2nd: there was a wet spot in my hallway for a full 48 hours. How do you not fix that in 48 hours? I would be worried that mold would become present if it’s wet much longer. 3rd: multiple times the elevator didn’t work. We had to use the service elevator multiple times in my three day (2 night stay). Just comes across as unprofessional.
Benjamin P. (Individual traveler, booked 1 room), from
02-Oct-2021 Verified Review, stayed from Tue Sep 28 to Thu Sep 30 2021 at a $161.99 average nightly rate.
"It's a hotel."
Overall Score4.0/5
The Sheraton Gateway is a relatively nice hotel experience. There's no housekeeping because "COVID" which is sad and the hotel is a bit dated and leaves some to be desired. But it was a wonderful venue for the conference I went to and I overall enjoyed my experience. I would stay again.
Christian M. (Individual traveler, booked 1 room), from
01-Oct-2021 Verified Review, stayed from Tue Sep 28 to Fri Oct 01 2021 at a $147.99 average nightly rate.
"Terrible"
Overall Score1.0/5
No Maid Service, which is not represented vs the price value proposition.
Christian O. (Individual traveler, booked 1 room), from
01-Oct-2021 Verified Review, stayed from Tue Sep 28 to Fri Oct 01 2021 at a $187.66 average nightly rate.
"Not great, no daily housekeeping unless requested."
Overall Score2.0/5
not my favorite.
Noa W. (Individual traveler, booked 1 room), from
01-Oct-2021 Verified Review, stayed from Thu Sep 30 to Fri Oct 01 2021 at a $193.12 average nightly rate.
"Wouldn’t stay again."
Overall Score3.0/5
We were hoping for a better stay. The pillows were so lumpy and flat. The bed was really hard. We also felt our room smelled weird. The furniture and decor is also outdated.
Jared W. (Individual traveler, booked 1 room), from
30-Sep-2021 Verified Review, stayed from Tue Sep 28 to Fri Oct 01 2021 at a $186.99 average nightly rate.
"Great…If you like constant road noise and pot smoke!"
Overall Score3.0/5
Check in was quick and grounds were pretty clean. With that said, the rooms face a busy street with lots of construction going on. Hard to sleep with constant road noise. And the smell of weed filled the hallways. Will not return.
Jason M. (Group coordinator, booked 2 rooms), from
30-Sep-2021 Verified Review, stayed from Tue Sep 28 to Fri Oct 01 2021 at a $149.13 average nightly rate.
"Not a great experience."
Overall Score2.0/5
The staff seemed constantly overwhelmed in every area of the hotel. Our room was not made up, despite me requesting it. They sat us down for breakfast and a server never came to our table after 30 minutes. We left and went to another hotel for breakfast. There was no reliable Wi Fi anywhere in the hotel. I could not get Wi Fi to work even in our room. The AV was consistently terrible in every conference room. At least 3 Presentations I saw were unable to get slides working at all. The audio didn’t work properly in any of the rooms. It was crackling or dropping out. A very poor hotel experience; which marred an otherwise excellent conference.
Eric R. (Individual traveler, booked 1 room), from
30-Sep-2021 Verified Review, stayed from Tue Sep 28 to Thu Sep 30 2021 at a $180.79 average nightly rate.
"Parking was very poor and expensive."
Overall Score2.0/5
Parking was very poor cars were parked all over the place no organization very expensive $50 Mad e up price to me, but staff was nice and try to explain this mess of parking.
Kenia W. (Group coordinator, booked 3 rooms), from
02-May-2021 Verified Review, stayed from Sat May 01 to Sun May 02 2021 at a $209.99 average nightly rate.
"Canceling Is HELL."
Overall Score4.0/5
I spent two days online and on the phone attemptinh, unsuccessfully, to cancel my booking. When I requested a call back, I never received one. Not once. When I chose to remain on the line, I was disconnected after fifteen minutes on five different occassions. I have loved this property for decades, but I may never stay there again.
Tracy D. (Individual traveler, booked 1 room), from
20-Apr-2021 Verified Review, stayed from Thu Apr 15 to Sun Apr 18 2021 at a $133.99 average nightly rate.
"Terrible. Period"
Overall Score1.0/5
They charge my card twice fir 413 took 826 off my card for one night.
Dennis S. (Individual traveler, booked 1 room), from
23-Sep-2020 Verified Review, stayed from Sat Sep 19 to Mon Sep 21 2020 at a $159.00 average nightly rate.
"Horrible"
Overall Score1.0/5
Needs remodeling. Very dark and dreary. Carpet in room smelled like mold. Will never Return. Customer service was below standard.
Sharon R. (Individual traveler, booked 1 room), from
01-Mar-2020 Verified Review, stayed from Thu Feb 27 to Fri Feb 28 2020 at a $143.92 average nightly rate.
"Great Price and Convenient"
Overall Score4.0/5
If needing a hotel near LAX, perfect. Easy access through shuttle, rooms goo, prices can sometime be significantly less than comparable hotels,.
David P. (Individual traveler, booked 1 room), from
03-Feb-2020 Verified Review, stayed from Sun Jan 19 to Mon Jan 20 2020 at a $93.61 average nightly rate.
"Disclosing to your patrons."
Overall Score3.0/5
I think that you should disclose that it would cost $40 to have your car park in your parking lot worse is making the people park their own in someone else's lot for $20.
Daniel L. (Individual traveler, booked 1 room), from
04-Nov-2019 Verified Review, stayed from Mon Nov 04 to Tue Nov 05 2019 at a $168.66 average nightly rate.
"Clean and neat"
Overall Score5.0/5
Clean and neat.
Wilson R. (Individual traveler, booked 1 room), from
01-Nov-2019 Verified Review, stayed from Tue Oct 29 to Wed Oct 30 2019 at a $119.00 average nightly rate.
"Great Choice Near The Airport"
Overall Score5.0/5
Stayed for four nights during a conference. Staff was very friendly and the bed was really comfortable!
Ken S. (Individual traveler, booked 1 room), from
18-Oct-2019 Verified Review, stayed from Tue Oct 15 to Sat Oct 19 2019 at a C$269.56 average nightly rate.
"Comfy and Convenient."
Overall Score5.0/5
It's awesome that it's close to the airport. Rooms are great, spacious and beds are comfy. I slept really well. The ballroom and other conference rooms were more than spacious enough to accommodate attendees. It was also very convenient that the conference rooms were close to each other in one section of the hotel. It made it easy to grab a seat in time for the speakers I wanted to see. I didn't get a chance to try out the pool. Love that there's a Starbucks inside the lobby. Gift shop was super convenient with very friendly staff. Guest services staff and check in counter staff were all great and friendly. The gym could use a little more space in the weights area. Other than that, my overall stay was pleasant. Thanks.
Jason F. (Individual traveler, booked 1 room), from
18-Oct-2019 Verified Review, stayed from Wed Oct 16 to Thu Oct 17 2019 at a $209.00 average nightly rate.
"Everything was great."
Overall Score5.0/5
Dear friends, I really enjoyed your service. I visited LA first time and hotel staff helped me a lot to order taxi, to use shuttle to go to airport and I enjoyed coffee in the morning. Thank you for your hospitality LA. Nadezhda.
Nadezhda I. (Individual traveler, booked 1 room), from
08-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $114.33 average nightly rate.
"Good folks. nice srevice."
Overall Score5.0/5
We enjoyed our stay. Salvatore and the restaurant staff were very friendly and professional. Rooms were clean and comfortable. Parking was reasonable! Very happy with our stay!
Carmen M. (Individual traveler, booked 1 room), from
26-Jun-2019 Verified Review, stayed from Mon Jun 17 to Tue Jun 18 2019 at a $144.85 average nightly rate.
"Not Good"
Overall Score1.0/5
The person at the reception was rude and not helpful, the had five people in one king size bed and she wasnt unable to help me or direct me to the person who could.
Susana S. (Individual traveler, booked 1 room), from
19-Mar-2019 Verified Review, stayed from Fri Mar 15 to Sun Mar 17 2019 at a $143.65 average nightly rate.
"Excellent Experience"
Overall Score5.0/5
Hotel personnel was very helpful and courteous and our room was nice and clean(awesome). I would recommend this hotel to others. Had an excellent experience.
Balbina G. (Individual traveler, booked 1 room), from
29-Mar-2016 Verified Review
Summary of Verified Reviews
74
Fair
Summary of 5,249 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good airport hotel. Close to Starbucks. Great location."
Wellness Area
88/100
33 reviews
"Awesome wellness and fitness areas."
Location
72/100
856 reviews
"Great location near the airport."Accessible by car, but parking is costly.Great nearby restaurants, bars, and shopping right by beach.Sightseeing is average.
Room
69/100
1137 reviews
"Big rooms with great beds and views, acceptably clean."Mediocre sized, poorly cleaned bathrooms.Inadequate minibars in older, poorly-maintained rooms.Complaints about furnishing, kitchenettes, and A/C.Shower can be a problem.
Service
67/100
1031 reviews
"Somewhat professional service, okay management, but subpar housekeeping."Adequate reception and friendly service, with especially good service in the restaurant and bar.Good shuttle service. Room service could have been improved.Valet service is ok. Smooth booking process.Hotel security can be an issue.Concierge service could be more helpful.
Vibe
61/100
281 reviews
"Decent vibe. Entrance area is not particularly attractive."Hotel could use some updating. Relatively friendly Atmosphere.Stylish hotel. Hotel is relatively luxurious. Perfect airport hotel.
Cleanliness
57/100
611 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.Pool and dining areas are clean.
WiFi
56/100
23 reviews
"Regular internet service. Wifi quality could be improved."
Amenities
47/100
371 reviews
"Meeting & event facilities should be improved."Older facilities and unpleasant entrance area.Elevator in need of updating. Beautiful architecture.Hotel grounds need more attention. Smoking area is not nice.
Breakfast
47/100
111 reviews
"Some complaints about quality and price of breakfast."
Rated 71/100 based on reviews from families.
"Great wellness & sports facilities."
Wellness Area
89/100
5 reviews
"Great wellness & sports facilities."
Location
72/100
178 reviews
"Great location near the airport."Accessible by car, but parking is costly.
Service
66/100
211 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."Good shuttle service. Hotel security can be an issue.
Room
65/100
248 reviews
"Fairly clean, decent rooms."Huge rooms with wonderful beds and views, but insufficiently kept up.Mediocre sized, poorly cleaned bathrooms.Complaints about furnishing, kitchenettes, and A/C.Shower can be a problem.
Vibe
58/100
52 reviews
"Decent vibe. Entrance area is not particularly attractive."Hotel could use some updating. Relatively friendly Atmosphere.Stylish hotel.
Cleanliness
54/100
157 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
Breakfast
47/100
15 reviews
"Breakfast can be improved."
Amenities
45/100
75 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Value
42/100
70 reviews
"Value for money could be better."
Rated 73/100 based on reviews from couples.
"Stylish hotel. Beautiful architecture."
Service
70/100
87 reviews
"Friendly, more-or-less professional service, and so-so reception."Good shuttle service. Valet service is ok.
Comfort
67/100
57 reviews
"Decently comfortable, spacious rooms with great beds."A bit too noisy and some complaints about the size of the bathrooms.
Location
67/100
82 reviews
"Location is ok. Pricey, inconvenient parking. Good access to airport."
Room
65/100
104 reviews
"Rooms are large and mostly clean, with great beds."Small bathrooms and poor room maintenance. Shower can be a problem.Kitchenette needs more attention.
Vibe
55/100
22 reviews
"Decent vibe. Entrance area is not particularly attractive."Stylish hotel. Hotel could use some updating.
Cleanliness
51/100
52 reviews
"Room cleanliness is acceptable."Hotel facilities could use a good clean.
Breakfast
48/100
11 reviews
"Breakfast can be improved."
Amenities
47/100
30 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 67/100 based on reviews from business travelers.
"Good restaurant service."
Location
72/100
51 reviews
"Great location near the airport. Pricey, inconvenient parking."
Service
62/100
56 reviews
"Friendly, more-or-less professional service, and so-so reception."Good shuttle service.
Room
53/100
51 reviews
"Rooms spacious and relatively clean, but bathrooms are below average."
Cleanliness
50/100
34 reviews
"Hotel facilities could use a good clean."Room cleanliness is acceptable.
Vibe
48/100
14 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
47/100
18 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Breakfast
43/100
6 reviews
"Breakfast can be improved."
Value
39/100
18 reviews
"Value for money could be better."
Rated 68/100 based on reviews from solo travelers.
"Good shuttle service."
Location
76/100
41 reviews
"Great location near the airport. Parking is rare."
Comfort
72/100
33 reviews
"Spacious rooms, comfortable and with great beds, but too noisy."
Room
70/100
58 reviews
"Standard, large rooms with superb beds but substandard bathrooms."
Cleanliness
61/100
25 reviews
"Quite clean."
Service
61/100
56 reviews
"Friendly service and acceptable reception. Good shuttle service."
Breakfast
52/100
9 reviews
"Breakfast is average."
Food
52/100
8 reviews
"Food is all right."
Amenities
48/100
18 reviews
"Hotel buildings could use some improvement."
Vibe
47/100
14 reviews
"Atmosphere not particularly friendly, giving poor vibes."Hotel could use some updating.
Value
47/100
20 reviews
"Value for money could be better."
Rated 77/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Comfort
71/100
5 reviews
"Very comfortable."
Room
64/100
7 reviews
"Room is all right."
Rated 67/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Location
70/100
8 reviews
"Great location."
Room
66/100
6 reviews
"Room is all right."
Comfort
64/100
6 reviews
"Comfortable."
Value
47/100
7 reviews
"Value for money could be better."
Rated 68/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Wellness Area
89/100
29 reviews
"Awesome wellness and fitness areas."
Location
71/100
723 reviews
"Great location near the airport. Pricey, inconvenient parking."Great nearby restaurants, bars, and shopping right by beach.Sightseeing is average.
Room
69/100
1002 reviews
"Big rooms with great beds and views, acceptably clean."Small rooms and poorly cleaned bathrooms.Inadequate minibars in older, poorly-maintained rooms.Complaints about furnishing, kitchenettes, and A/C.Shower can be a problem.
Service
67/100
927 reviews
"Somewhat professional service, okay management, but subpar housekeeping."Adequate reception and friendly service, with especially good service in the restaurant and bar.Good shuttle service. Room service could have been improved.Valet service is ok. Smooth booking process.Hotel security can be an issue.Concierge service could be more helpful.
Vibe
62/100
255 reviews
"Decent vibe. Entrance area is not particularly attractive."Hotel could use some updating. Relatively friendly Atmosphere.Stylish hotel. Luxurious Hotel.
Cleanliness
58/100
545 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
WiFi
57/100
18 reviews
"Regular internet service. Wifi quality could be improved."
Breakfast
49/100
80 reviews
"Some complaints about quality and price of breakfast."
Amenities
47/100
340 reviews
"Meeting & event facilities should be improved."Older facilities and unpleasant entrance area.Elevator in need of updating. Beautiful architecture.Hotel grounds need more attention. Smoking area is not nice.
Rated 67/100 based on reviews from families.
"Great wellness & sports facilities."
Wellness Area
89/100
5 reviews
"Great wellness & sports facilities."
Location
70/100
154 reviews
"Location is ok. Accessible by car, but parking is costly."Good access to airport.
Room
65/100
218 reviews
"Fairly clean, decent rooms."Huge rooms with wonderful beds and views, but insufficiently kept up.Mediocre sized, poorly cleaned bathrooms.Complaints about furnishing, kitchenettes, and A/C.Shower can be a problem.
Service
64/100
188 reviews
"Friendly but only somewhat professional service with okay reception and poor housekeeping."Good shuttle service. Hotel security can be an issue.
Vibe
57/100
46 reviews
"Decent vibe. Entrance area is not particularly attractive."Relatively friendly Atmosphere. Hotel could use some updating.Stylish hotel.
Cleanliness
55/100
142 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
Breakfast
49/100
9 reviews
"Breakfast can be improved."
Amenities
44/100
68 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Value
39/100
59 reviews
"Value for money could be better."
Rated 69/100 based on reviews from couples.
"Stylish hotel."
Bar
79/100
11 reviews
"Bar is awesome."
Service
70/100
69 reviews
"Friendly, more-or-less professional service, and so-so reception."Good shuttle service. Valet service is ok.
Comfort
67/100
45 reviews
"Decently comfortable, spacious rooms with great beds."A bit too noisy and some complaints about the size of the bathrooms.
Room
66/100
84 reviews
"Rooms are large and mostly clean, with great beds."Small bathrooms and poor room maintenance. Shower can be a problem.Kitchenette needs more attention.
Location
65/100
59 reviews
"Location is ok. Pricey, inconvenient parking. Good access to airport."
Vibe
54/100
18 reviews
"Decent vibe. Entrance area is not particularly attractive."Stylish hotel.
Cleanliness
51/100
40 reviews
"Room cleanliness is acceptable."Hotel facilities could use a good clean.
Breakfast
48/100
7 reviews
"Breakfast can be improved."
Amenities
47/100
25 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Value
41/100
15 reviews
"Value for money could be better."
Rated 57/100 based on reviews from business travelers.
"Good restaurant service."
Bar
79/100
6 reviews
"Bar is awesome."
Location
72/100
49 reviews
"Great location near the airport. Pricey, inconvenient parking."
Service
65/100
49 reviews
"Friendly, more-or-less professional service, and so-so reception."Good shuttle service.
Room
53/100
45 reviews
"Rooms spacious and relatively clean, but bathrooms are below average."
Cleanliness
49/100
31 reviews
"Hotel facilities could use a good clean."Room cleanliness is acceptable.
Vibe
48/100
14 reviews
"Vibe is not too good. Hotel could use some updating."Entrance area is not particularly attractive.
Amenities
47/100
18 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Breakfast
43/100
6 reviews
"Breakfast can be improved."
Value
39/100
18 reviews
"Value for money could be better."
Rated 59/100 based on reviews from solo travelers.
"Good shuttle service."
Location
77/100
28 reviews
"Great location near the airport."
Comfort
71/100
20 reviews
"Great sized rooms, very comfortable with wonderful beds."
Room
66/100
45 reviews
"Standard, large rooms with superb beds but substandard bathrooms."
Cleanliness
60/100
19 reviews
"Quite clean."
Service
60/100
46 reviews
"Friendly service and acceptable reception. Good shuttle service."
Food
53/100
7 reviews
"Food is all right."
Breakfast
51/100
6 reviews
"Breakfast is average."
Vibe
49/100
12 reviews
"Vibe is not too good."
Amenities
47/100
15 reviews
"Hotel buildings could use some improvement."
Rated 70/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Location
75/100
16 reviews
"Great location near the airport."
Service
70/100
13 reviews
"Fantastic service. Good shuttle service."
Room
62/100
16 reviews
"Room cleanliness is acceptable."
Cleanliness
61/100
9 reviews
"Room cleanliness is acceptable."
Vibe
52/100
7 reviews
"Decent vibe."
Value
45/100
7 reviews
"Value for money could be better."
Rated 81/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Location
75/100
12 reviews
"Great location near the airport."
Service
71/100
11 reviews
"Friendly service."
Comfort
70/100
12 reviews
"Very comfortable. Could be quieter."
Room
66/100
14 reviews
"Room cleanliness is acceptable."
Cleanliness
63/100
10 reviews
"Room cleanliness is acceptable."
Breakfast
50/100
9 reviews
"Breakfast can be improved."
Vibe
50/100
5 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 77/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Location
76/100
5 reviews
"Great location near the airport."
Rated 79/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Location
75/100
17 reviews
"Great location near the airport."
Service
73/100
16 reviews
"Fantastic service. Good shuttle service."
Food
62/100
6 reviews
"Food is all right."
Room
58/100
16 reviews
"Room is all right."
Cleanliness
58/100
5 reviews
"Quite clean."
Amenities
52/100
8 reviews
"Average hotel building."
Value
47/100
11 reviews
"Value for money could be better."
Rated 72/100 based on reviews from all travelers.
"Good airport hotel. Close to Starbucks. Great location."
Location
73/100
56 reviews
"Great location near the airport. Pricey, inconvenient parking."
Service
62/100
50 reviews
"Friendly, more-or-less professional service, and so-so reception."
Room
58/100
54 reviews
"Bathrooms not great but beds are good, and room acceptably clean."
Cleanliness
52/100
31 reviews
"Room cleanliness is acceptable."Hotel facilities could use a good clean.
Amenities
49/100
11 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Value
40/100
21 reviews
"Value for money could be better."
Breakfast
40/100
10 reviews
"Breakfast can be improved."
Rated 73/100 based on reviews from families.
"Friendly service."
Location
75/100
14 reviews
"Great location near the airport."
Service
68/100
12 reviews
"Service is adequate."
Comfort
65/100
8 reviews
"Relatively comfortable, with good beds."
Room
63/100
15 reviews
"Awesome beds, and reasonably clean rooms."
Cleanliness
54/100
9 reviews
"Room cleanliness is acceptable."
Rated 73/100 based on reviews from couples.
"Comfortable beds. Great location."
Location
73/100
7 reviews
"Great location."
Comfort
70/100
5 reviews
"Very comfortable."
Service
66/100
9 reviews
"Service is adequate."
Room
56/100
9 reviews
"Room is all right."
Cleanliness
52/100
5 reviews
"Quite clean."
Customer Reviews of Sheraton Gateway Los Angeles Hotel
4.0 of 5Overall
4.0 of 5Amenities
4.3 of 5Cleanliness
4.3 of 5Comfort
4.2 of 5Condition
4.1 of 5Neighborhood
4.2 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Los Angeles, Sheraton Gateway Los Angeles Hotel is in the business district, within a 5-minute drive of Hollywood Park Casino and Loyola Marymount University. This 4-star hotel is 3.5 mi (5.6 km) from SoFi Stadium and 3.6 mi (5.7 km) from Los Angeles Forum.
Enjoy local cuisine at Brasserie, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Stay in one of 803 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Hollywood Park Casino - 4.7 km / 2.9 mi Loyola Marymount University - 5.1 km / 3.2 mi SoFi Stadium - 5.6 km / 3.5 mi Los Angeles Forum - 5.7 km / 3.6 mi Dockweiler State Beach - 6.5 km / 4 mi Abbot Kinney Boulevard - 8.5 km / 5.3 mi Manhattan Beach Pier - 8.6 km / 5.3 mi Baldwin Hills Scenic Overlook - 9.9 km / 6.2 mi Venice Beach - 10.4 km / 6.4 mi Hermosa Beach Pier - 10.7 km / 6.6 mi Muscle Beach Venice - 11 km / 6.8 mi Venice Beach Boardwalk - 12 km / 7.4 mi Santa Monica Beach - 12 km / 7.4 mi Seaside Lagoon - 12.2 km / 7.6 mi Santa Monica College - 13.1 km / 8.1 mi
The nearest airports are: Los Angeles Intl. (LAX) - 1.4 km / 0.8 mi Hawthorne, CA (HHR-Hawthorne Municipal) - 8.3 km / 5.1 mi Long Beach Municipal Airport (LGB) - 33.7 km / 20.9 mi Bob Hope Airport (BUR) - 31.7 km / 19.7 mi Van Nuys, CA (VNY) - 36.4 km / 22.6 mi
The preferred airport for Sheraton Gateway Los Angeles Hotel is Los Angeles Intl. (LAX).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Los Angeles? This hotel has facilities measuring 56834 square feet (5280 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Gift shops or newsstand
Dry cleaning/laundry service
Outdoor furniture
Outdoor entertainment area
Number of meeting rooms - 34
Conference space size (meters) - 5280
Swimming pool
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Free airport transportation
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Conference center
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Bar/lounge
Laundry facilities
Elevator
Fitness facilities
Outdoor pool
Wheelchair accessible (may have limitations)
Ballroom
Vending machine
Wheelchair-accessible concierge desk
Number of buildings/towers - 1
Year Built - 1981
Total number of rooms - 803
Number of floors - 15
Events/parties not allowed
Reception hall
Express check-in
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Health club
Coffee shop or café
Free newspapers in lobby
Wedding services
Luggage storage
Express check-out
Grocery/convenience store
Porter/bellhop
24-hour front desk
Number of restaurants - 2
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Conference space
Valet parking (surcharge)
Free pool cabanas
Terrace
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 56834
Concierge services
24-hour business center
Airport & Shuttle Information
LAX 1/4 mile from Hotel. Complimentary shuttle from LAX to hotel.
Local Shuttle Info: Complimentary shuttle from LAX to hotel. Runs every 15-20 mins, 24 hours daily.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
We welcome one dog weighing up to 50 pounds per room. A non-refundable cleaning fee of 50 USD will be charged per stay. Guests must also sign our Pet Waiver which includes acceptance of financial responsibility for possible damages, a notice of hotel areas where pets are not allowed, and an agreement that the pet will not be left unattended in guest room. Restrictions do not apply to service animals.
Parking Info
Self Parking $35/day, Valet $50/overnight
Internet / WiFI
Free Basic WIFI throughoutPremium Internet a day: $15.95
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for to-go breakfast: USD 24 per person (approximately)
Valet parking fee: USD 55 per day
Late check-out fee: USD 85 (subject to availability)
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 75.00 per day
We have included all charges provided to us by the property.
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Sheraton Hotels and Resorts
The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Group vs. Individual Rates at Sheraton Gateway Los Angeles Hotel
This chart illustrates trends of sleeping room prices for both group quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The lowest group or meeting displayed is 39.2% in the month of December 2021 and the highest average individual rate is $279 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Gateway Los Angeles Hotel in a month when rates are lower.
