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The Charles Hotel

One Bennett Street, Cambridge, MA 02138 US
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Harvard University
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09/26/2022 - 09/27/2022
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11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Charles Hotel

Below are the verified reviews from guests that we have booked recently:
"Excellent"
Overall Score5.0/ 5
Excellent
(Individual traveler, booked 1 room), from US flag
11-Jun-2022 Verified Review, stayed from Mon Jun 06 to Fri Jun 10 2022 at a £1190.56 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 437 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 91/100 based on reviews from all travelers.

Excellent romantic hotel. Close to Charles River. Located near shopping areas with easy access to parking. Awesome vibe.

Breakfast

100/100
9 reviews

Tasty breakfast.

Location

91/100
81 reviews

Great location for shopping and parking was alright.

Cleanliness

90/100
38 reviews

Clean hotel facilities. Clean rooms.

Vibe

88/100
31 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Entrance area is ok. Nice for romantic trips. Great for a wellness holiday. Good choice for a city trip.

Amenities

83/100
41 reviews

Great buildings and decent entrance area. Beautiful architecture.

Room

77/100
86 reviews

Big, clean rooms with great bathrooms. Excellent beds and great views. Room need better maintenance, and minibars are not great.

Service

74/100
82 reviews

Great housekeeping with friendly and professional service, but mediocre reception. Room service could have been improved. Great valet service.

Wellness Area

38/100
8 reviews

Poorly reviewed fitness area.

Value

35/100
21 reviews

Value for money could be better.

Rated 82/100 based on reviews from families.

Clean. Clean rooms.

Cleanliness

90/100
15 reviews

Clean rooms.

Location

90/100
35 reviews

Great location.

Service

75/100
28 reviews

Service is professional and friendly.

Room

72/100
35 reviews

Clean, typically sized rooms with standard beds.

Comfort

61/100
14 reviews

Mediocre comfort, room sizes and beds.

Rated 85/100 based on reviews from all travelers.

Excellent romantic hotel. Close to Charles River. Located near shopping areas with easy access to parking. Awesome vibe.

Breakfast

100/100
8 reviews

Tasty breakfast.

Cleanliness

90/100
36 reviews

Clean hotel facilities. Clean rooms.

Vibe

90/100
30 reviews

Awesome vibe. Stylish hotel. Friendly atmosphere. Entrance area is ok.

Location

90/100
80 reviews

Great location for shopping and parking was alright.

Room

79/100
82 reviews

Great bathrooms and beds in clean rooms with wonderful views. Average sized rooms. Room need better maintenance, and minibars are not great.

Service

73/100
80 reviews

Great housekeeping with friendly and professional service, but mediocre reception. Room service could have been improved. Great valet service.

Wellness Area

38/100
8 reviews

Poorly reviewed fitness area.

Value

36/100
20 reviews

Value for money could be better.

Rated 85/100 based on reviews from families.

Nice building. Great valet service.

Cleanliness

90/100
15 reviews

Clean rooms.

Location

90/100
35 reviews

Great location.

Service

75/100
28 reviews

Service is professional and friendly.

Room

73/100
34 reviews

Clean, typically sized rooms with standard beds.

Comfort

60/100
13 reviews

Mediocre comfort, room sizes and beds.

Review Semantics by TrustYou

Property Description

A stay at The Charles Hotel places you in the heart of Cambridge, a 1-minute drive from Harvard University and 5 minutes from Hynes Convention Center. This 4-star hotel is 3.5 mi (5.6 km) from Boston Museum of Fine Arts and 3.7 mi (6 km) from Fenway Park.

Enjoy American cuisine at Henriettas Table, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 11 AM for a fee.

Make yourself at home in one of the 295 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Harvard University - 0.1 km / 0.1 mi
Harvard Square - 0.3 km / 0.2 mi
Massachusetts Institute of Technology - 2.6 km / 1.6 mi
MIT Museum - 2.6 km / 1.6 mi
Brighton Music Hall - 2.7 km / 1.7 mi
Boston University - 3.3 km / 2 mi
Agganis Arena - 3.6 km / 2.3 mi
Paradise Rock Club - 3.7 km / 2.3 mi
Kendall Square - 3.8 km / 2.4 mi
Tufts University - 3.8 km / 2.4 mi
Kenmore Square - 4.1 km / 2.5 mi
Coolidge Corner Theatre - 4.1 km / 2.6 mi
St. Elizabeth's Medical Center - 4.1 km / 2.6 mi
Fenway Park - 4.2 km / 2.6 mi
Commonwealth Avenue Mall - 4.3 km / 2.7 mi

The nearest airports are:
Logan International Airport (BOS) - 13.7 km / 8.5 mi
Boston, MA (BNH-Boston Harbor Seaplane Base) - 13.7 km / 8.5 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 21.3 km / 13.2 mi
Norwood, MA (OWD-Norwood Memorial) - 38.2 km / 23.7 mi
Beverly, MA (BVY-Beverly Municipal) - 36.6 km / 22.8 mi

The preferred airport for The Charles Hotel is Logan International Airport (BOS).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has facilities measuring 18000 square feet (1672 square meters), including conference space. Self parking (subject to charges) is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Outdoor furniture
  • Conference space size (meters) - 1672
  • Swimming pool
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Meeting rooms
  • Spa treatment room(s)
  • Free newspapers in lobby
  • Year Built - 1985
  • Total number of rooms - 295
  • Number of floors - 10
  • Professional property host/manager
  • Full-service spa
  • Wedding services
  • Free bicycles on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Library
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Conference space
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Hair salon
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 18000
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

Logan International Airport7 miles/approximately 15 minutes$45 one way taxi expenseNo shuttle available

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 1

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Misc Fees / Policies

  • Breakfast fee: between USD 10 and USD 40 for adults, USD 10 and USD 40 for children (approximately)
  • Self parking fee: USD 45.00 per day
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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