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Best Western Plus City Centre / Centre Ville

330, de la Couronne street, Québec City, QC G1K6E6 CA
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Quebec City Convention Center
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 1764 guest reviews

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  • Swimming pool
  • Free WiFi
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Smoke-free property
  • Fitness facilities
Select Your Room:
07/03/2022 - 07/04/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus City Centre / Centre Ville

Below are the verified reviews from guests that we have booked recently:
"Very Clean Rooms"
Overall Score4.0/ 5
Rooms are very clean.
(Individual traveler, booked 1 room), from US flag
07-Mar-2022 Verified Review, stayed from Fri Mar 04 to Sat Mar 05 2022 at a $111.99 average nightly rate.
"Matelas Décevant"
Overall Score4.0/ 5
Matelas qui fait un creux.
(Individual traveler, booked 1 room), from US flag
22-Feb-2022 Verified Review, stayed from Sat Feb 19 to Sun Feb 20 2022 at a C$163.99 average nightly rate.
"Clean and tidy room. Friendly staff."
Overall Score4.0/ 5
Clean and tidy room. Friendly staff. I would recommend the hotel to friends.
(Individual traveler, booked 1 room), from US flag
14-Feb-2022 Verified Review, stayed from Sat Feb 12 to Sun Feb 13 2022 at a $134.56 average nightly rate.
"Excellent, except for the elevators!"
Overall Score4.0/ 5
Only two elevators for 6 7 floors and they are small (4 five persons max). Stairs are not well identified, so you may take a set of stairs to go down to the lobby after having waited for 10 minutes for the elevator and end up at a side outdoor exit. Great hotel if your at no time in a rush.
(Individual traveler, booked 1 room), from CA flag
06-Dec-2021 Verified Review, stayed from Fri Dec 03 to Sun Dec 05 2021 at a C$126.49 average nightly rate.
"Excellent!"
Overall Score4.0/ 5
Excellent hotel.
(Individual traveler, booked 1 room), from CA flag
05-Dec-2021 Verified Review, stayed from Fri Dec 03 to Sun Dec 05 2021 at a C$126.49 average nightly rate.
"Good Hotel"
Overall Score4.0/ 5
Good hotel for price and location. Comfy beds and was nice having parking nearby.
(Individual traveler, booked 1 room), from CA flag
29-Aug-2020 Verified Review, stayed from Mon Aug 24 to Wed Aug 26 2020 at a C$70.99 average nightly rate.
"Above average good"
Overall Score3.0/ 5
Able to walk to old Quebec City $12. cab ride. Good restaurants one block up. Parking expensive, breakfast extra.
(Individual traveler, booked 1 room), from CA flag
28-Sep-2019 Verified Review, stayed from Tue Sep 24 to Thu Sep 26 2019 at a C$168.25 average nightly rate.
"Disappointed that breakfast was not included."
Overall Score3.0/ 5
Nice hotel however I was very disappointed that breakfast is not included if you reserve through third party.
(Group coordinator, booked 3 rooms), from CA flag
30-Aug-2019 Verified Review, stayed from Fri Aug 30 to Sat Aug 31 2019 at a C$160.95 average nightly rate.
"Selon nos attentes."
Overall Score5.0/ 5
Accueil professionnel, Très propre, lit confortable et bien situé.
(Individual traveler, booked 1 room), from FR flag
11-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a C$180.92 average nightly rate.
"Flood in room."
Overall Score1.0/ 5
Toilet was flooded in room at 1am.We have to wake up with kids. It was very bad experience. Top of that I was expecting refund within 24 hours as per Manager and Hotel Planner and It is one week still waiting for refund. No reply from them! Do not recommend!
(Group coordinator, booked 3 rooms), from CA flag
27-May-2019 Verified Review, stayed from Sun May 19 to Mon May 20 2019 at a C$83.62 average nightly rate.
"Return Guests"
Overall Score5.0/ 5
We travel from Kingston, ON to Fredericton, NB several times per year, for family visits. We always consider coming to this hotel, as it is a great half way travel spot and gives us the opportunity to visit the old city, as well. We have stayed at this hotel while traveling, for several years. When our children were smaller, the pool and exercise room were very practical family places for us to spend time. Now that we are empty nesters, this still provides us the comfort we need and easy access to amenities. I've noticed each time that the staff are very customer oriented, always serving us in our first language, English, always greeting us with eye contact and a smile. We have recommended it to many friends and family.
(Individual traveler, booked 1 room), from CA flag
17-Apr-2019 Verified Review, stayed from Tue Apr 16 to Wed Apr 17 2019 at a C$49.79 average nightly rate.

Summary of Verified Reviews

Rated 77/100 based on reviews from all travelers.

Fair business hotel. Close to the city center with easily acessible parking.

Service

81/100
309 reviews

Professional service and good reception. Management is alright, but housekeeping is not great.

Room

69/100
343 reviews

Rooms are large and mostly clean, with great beds. Mediocre sized, poorly cleaned bathrooms. Older rooms with subpar minibars. Shower was ok. Not the best view.

Comfort

68/100
191 reviews

Decently comfortable, spacious rooms with great beds. Some rooms are noisy, and bathrooms are so-so.

Location

67/100
268 reviews

Location is ok. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

Breakfast

59/100
55 reviews

Breakfast is decent but expensive.

Cleanliness

52/100
162 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Value

38/100
108 reviews

Value for money could be better. High priced breakfast. Normally priced food.

Amenities

37/100
98 reviews

Poor hotel buildings and lobby, but new facilities. Unspectacular architecture. Elevator in need of updating.

Rated 71/100 based on reviews from families.

Great shopping. Wonderful sightseeing.

Service

81/100
96 reviews

Great service, especially at reception.

Location

65/100
92 reviews

Location is ok. Pricey, inconvenient parking. Near to the city centre with good shopping options nearby.

Room

61/100
118 reviews

Rooms are standard overall, but very spacious with comfortable beds. Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Shower was ok.

Breakfast

57/100
19 reviews

Breakfast is decent but expensive.

Cleanliness

44/100
57 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

40/100
34 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Value

32/100
35 reviews

Value for money could be better. High priced breakfast.

Rated 71/100 based on reviews from couples.

Near city centre.

Service

79/100
41 reviews

Friendly service, and reception was okay.

Comfort

73/100
39 reviews

Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.

Room

72/100
58 reviews

Rooms are large and mostly clean, with great beds. Badly reviewed bathrooms and A/C. Shower was ok.

Breakfast

59/100
8 reviews

Breakfast is average.

Location

57/100
44 reviews

Location is ok. Pricey, inconvenient parking. Near city centre.

Cleanliness

52/100
20 reviews

Room cleanliness is acceptable.

Value

36/100
24 reviews

Value for money could be better.

Vibe

36/100
8 reviews

Vibe is not too good.

Amenities

34/100
19 reviews

Hotel buildings could use some improvement.

Rated 68/100 based on reviews from solo travelers.

Great reception.

Service

81/100
11 reviews

Friendly service.

Location

70/100
10 reviews

Location is ok.

Comfort

62/100
5 reviews

Comfortable.

Room

62/100
11 reviews

Room is all right.

Vibe

33/100
6 reviews

Vibe is not too good.

Rated 72/100 based on reviews from business travelers.

Comfortable beds. Fantastic service.

Service

82/100
7 reviews

Fantastic service.

Location

67/100
6 reviews

Location is ok.

Comfort

66/100
5 reviews

Comfortable.

Room

64/100
5 reviews

Room is all right.

Rated 71/100 based on reviews from all travelers.

Fair business hotel. Close to the city center with easily acessible parking.

Service

83/100
159 reviews

Friendly service, and reception was okay.

Room

70/100
172 reviews

Rooms are large and mostly clean, with great beds. Poor furniture and complaints about bathroom cleanliness. Shower was ok.

Location

63/100
131 reviews

Location is ok. Pricey, inconvenient parking.

Breakfast

58/100
25 reviews

Breakfast is decent but expensive.

Cleanliness

53/100
73 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Amenities

42/100
44 reviews

Poorly reviewed buildings and an uninspiring entrance area. Unspectacular architecture.

Value

39/100
73 reviews

Value for money could be better. Normally priced food. High priced breakfast.

Rated 68/100 based on reviews from families.

Great service.

Service

81/100
44 reviews

Average reception, but good overall service.

Room

64/100
66 reviews

Rooms are standard overall, but very spacious with comfortable beds. Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.

Location

64/100
48 reviews

Location is ok. Pricey, inconvenient parking.

Pool

63/100
17 reviews

Ordinary pool.

Breakfast

54/100
10 reviews

Breakfast is average.

Cleanliness

46/100
28 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Amenities

42/100
11 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Value

35/100
27 reviews

Value for money could be better.

Rated 70/100 based on reviews from couples.

Comfortable beds.

Service

78/100
22 reviews

Friendly service.

Comfort

71/100
24 reviews

Great sized rooms, very comfortable with wonderful beds.

Room

68/100
33 reviews

Rooms are large and mostly clean, with great beds.

Location

61/100
26 reviews

Location is ok. Pricey, inconvenient parking.

Cleanliness

54/100
11 reviews

Room cleanliness is acceptable.

Amenities

35/100
11 reviews

Hotel buildings could use some improvement.

Value

35/100
19 reviews

Value for money could be better.

Rated 75/100 based on reviews from solo travelers.

Fantastic service.

Location

66/100
5 reviews

Location is ok.

Rated 67/100 based on reviews from all travelers.

Fair business hotel. Close to the city center with easily acessible parking.

Service

79/100
142 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Location

72/100
128 reviews

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

Room

67/100
161 reviews

Rooms are large and mostly clean, with great beds. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Shower was ok.

Breakfast

61/100
29 reviews

Breakfast is decent but expensive.

Cleanliness

51/100
86 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Value

38/100
32 reviews

Value for money could be better. High priced breakfast.

Amenities

32/100
51 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 67/100 based on reviews from families.

Professional service.

Service

81/100
49 reviews

Friendly service and great reception.

Location

68/100
41 reviews

Decent location, but problems with parking.

Breakfast

63/100
8 reviews

Breakfast is average.

Room

58/100
49 reviews

Rooms are old and decently clean, but with less well cleaned bathrooms. Large rooms and great beds, but inadequate A/C. Shower was ok.

Cleanliness

49/100
27 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Vibe

37/100
17 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Amenities

37/100
22 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Value

33/100
5 reviews

Value for money could be better.

Rated 63/100 based on reviews from couples.

Great reception. Near city centre.

Service

82/100
17 reviews

Friendly service and great reception.

Room

65/100
22 reviews

Bathrooms not great but beds are good, and room acceptably clean.

Location

62/100
15 reviews

Location is ok. Near city centre.

Cleanliness

50/100
9 reviews

Room cleanliness is acceptable.

Value

40/100
5 reviews

Value for money could be better.

Amenities

35/100
6 reviews

Hotel buildings could use some improvement.

Review Semantics by TrustYou

Property Description

A stay at Best Western Plus City Centre/Centre-Ville places you in the heart of Québec City, a 5-minute drive from Parliament Building and 6 minutes from Quebec City Town Hall. This golf hotel is 1.4 mi (2.2 km) from Old Port Quebec City and 1.7 mi (2.7 km) from Place Royale.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon for a fee.

Make yourself at home in one of the 177 guestrooms featuring refrigerators and iPod docking stations. Your memory foam bed comes with premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Church of St. Roch - 0.2 km / 0.1 mi
Institut National de la Recherche Scientifique - 0.3 km / 0.2 mi
École Nationale d'Administration Publique - 0.4 km / 0.2 mi
Saint Jean-Baptiste Church - 0.7 km / 0.5 mi
Le Capitole - 1.1 km / 0.7 mi
Grand Theatre of Quebec - 1.1 km / 0.7 mi
Observatoire de la Capitale - 1.1 km / 0.7 mi
Quebec City Convention Center - 1.2 km / 0.7 mi
Palais Montcalm - 1.2 km / 0.7 mi
Esplanade Park - 1.3 km / 0.8 mi
Parc Victoria - 1.3 km / 0.8 mi
Hotel-Dieu de Quebe - 1.3 km / 0.8 mi
Quebec Symphony Orchestra - 1.4 km / 0.8 mi
Artillery Park - 1.4 km / 0.9 mi
Parliament Building - 1.4 km / 0.9 mi

The preferred airport for Best Western Plus City Centre/Centre-Ville is Quebec City Jean Lesage Intl. Airport (YQB) - 18.4 km / 11.4 mi

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a vending machine.

Green Sustainability

Hotel Does have a Green Program. Hotel is certified with four (4) Green Keys.

Amenities / Features

  • Check In: 3:30 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Food and water bowls
  • Parking (limited spaces)
  • Wheelchair-accessible van parking
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Accessible bathroom
  • Private picnics
  • Luggage storage
  • Total number of rooms - 177
  • Number of floors - 6
  • Professional property host/manager
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Multilingual staff
  • Handrails in stairways
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

Nearest International Airport is the Jean Lesage International Airport (YQB) 20 km from the hotel. The hotel does not offer shuttle service. Alternative Airport is the Montreal Trudeau Airport (YUL) located 240 km from the hotel.

Local Shuttle Info: Best Way to travel to and from our hotel is Public Transportation and or Taxi since we are located City Centre Quebec

Breakfast Information

Daily Breakfast is not included in our preferred daily group rate. Restaurant and Coffee Shop on site.

Pet Friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

additional charge will apply. 15.00CDA/per day plus all applicable taxes with a maximum of 90.00CDA per stay plus all applicable taxes. Pets are accepted if 50 pounds and less.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 per person (approximately)
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Pool access available from 7 AM to 10:00 PM.
  • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and lunch.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

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