Cleaning Policy: Hotel is following CDC and Marriott brand guidelines to meet highest level of cleanliness. Public areas for guests and employees, and all high touch points are disinfected constantly throughout the day with the approved cleaning and disinfecting products. Sanitizers are in guest and employee public areas. Masks are required for all in public areas. Plexi glass has been placed at the front desk to reduce contact and social distancing markers are visible throughout the lobby to maintain 6 feet distancing guidelines. Guest rooms are also disinfected after check out. Hotel is offering limited housekeeping service on in house guest rooms to reduce contact.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Four Points by Sheraton Midtown Times Square
Below are the verified reviews from guests that we have booked recently:
"Good for a short stay."
Overall Score3.0/5
We arrived for a short stay in NYC. The hotel staff is really nice in person but over the phone they aren’t the best. Was always put on hold or told we will call you back and they never did. The rooms are very decent but missing some amenities. Wish it had a fridge and a microwave especially since room service isn’t available Friday and Saturday. The TVs are awesome to watch Netflix or live cable. We didn’t try the breakfast just because of the piece.
Cody T. (Individual traveler, booked 1 room), from
16-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $213.43 average nightly rate.
Summary of Verified Reviews
82
Very Good
Summary of 1,947 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good business hotel. Good for sightseeing with access to public transportation."
WiFi
92/100
20 reviews
"Good wifi quality."
Location
90/100
401 reviews
"Great location."Central location with great sightseeing, dining out and shopping.Close to public transport and the train. Pricey, inconvenient parking.Reasonably accessible by car.
Service
79/100
474 reviews
"Friendly and professional bar service and reception."Housekeeping is satisfactory.Poorly managed with subpar restaurant service.Room service could have been improved.Booking process should be better organized.
Cleanliness
68/100
247 reviews
"Quite clean."
Room
62/100
484 reviews
"Rooms with great views and excellent beds."Small, poorly maintained rooms with subpar minibars and kitchenettes.Rooms are small and furniture and TV's substandard.Shower can be a problem.
Breakfast
56/100
127 reviews
"Decent and moderately priced breakfast."
Rated 80/100 based on reviews from families.
"Wonderful sightseeing. Professional service."
Location
87/100
110 reviews
"Good location, close to public transport."Near to downtown with good options for sightseeing. Parking is rare.
WiFi
86/100
5 reviews
"Good internet service."
Service
83/100
115 reviews
"Efficient, friendly service with a nice reception."
Cleanliness
71/100
63 reviews
"Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms."
Room
63/100
121 reviews
"Moderately clean and modern rooms with great beds and views."Small, badly maintained rooms with poor minibars.Bathrooms have cleanliness issues and A/C is lacking.
Breakfast
60/100
30 reviews
"Decent and moderately priced breakfast."
Food
41/100
8 reviews
"Food could be better."
Rated 79/100 based on reviews from couples.
"Great shopping. Train station is close."
Location
90/100
50 reviews
"Great location with excellent sightseeing. Close to public transport."
Service
80/100
57 reviews
"Friendly service and great reception."
Cleanliness
63/100
30 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
62/100
70 reviews
"Small but clean enough rooms, with low quality bathrooms."Badly maintained rooms with poor minibars and kitchenettes.Excellent beds and great views. Shower can be a problem.
Breakfast
51/100
12 reviews
"Breakfast is average."
Food
43/100
5 reviews
"Food could be better."
Rated 74/100 based on reviews from solo travelers.
"Professional service. Good wifi quality."
Location
91/100
41 reviews
"Great location."
Service
77/100
55 reviews
"Professional, friendly service, good reception, and decent housekeeping."
Cleanliness
65/100
30 reviews
"Quite clean. Bathroom needs cleaning."
Room
61/100
66 reviews
"Rooms with great views and excellent beds."Small, poorly maintained rooms with bathroom cleanliness issues.Shower can be a problem. Minibar can be a problem.
Breakfast
54/100
16 reviews
"Breakfast is average."
Rated 71/100 based on reviews from business travelers.
"Great reception. Fantastic service."
Location
91/100
8 reviews
"Great location."
Service
76/100
17 reviews
"Friendly service and great reception."
Cleanliness
66/100
6 reviews
"Room cleanliness is acceptable."
Room
54/100
13 reviews
"Fairly clean rooms, but inadequate bathrooms."
Rated 84/100 based on reviews from all travelers.
"Good business hotel. Good for sightseeing with access to public transportation."
Location
90/100
16 reviews
"Great location."
Service
83/100
15 reviews
"Friendly service."
Cleanliness
71/100
10 reviews
"Relatively clean rooms."
Room
61/100
23 reviews
"Decently clean rooms with okay bathrooms."Rooms are small, but beds are great.
Breakfast
60/100
6 reviews
"Breakfast is average."
Comfort
54/100
16 reviews
"Smaller, noisy rooms but comfortable beds."
Rated 82/100 based on reviews from families.
"Fantastic service. Great location."
Location
90/100
6 reviews
"Great location."
Service
82/100
5 reviews
"Fantastic service."
Cleanliness
70/100
5 reviews
"Quite clean."
Room
56/100
9 reviews
"Room is all right."
Comfort
50/100
5 reviews
"Comfortable."
Rated 76/100 based on reviews from all travelers.
"Good business hotel. Good for sightseeing with access to public transportation."
Location
92/100
276 reviews
"Good location, close to public transport."Central location with great sightseeing, dining out and shopping.Parking is rare.
WiFi
90/100
16 reviews
"Good wifi quality."
Service
78/100
369 reviews
"Professional, friendly service, good reception, and decent housekeeping."Poorly managed with subpar restaurant service.Booking process should be better organized.Room service could have been improved.
Cleanliness
66/100
201 reviews
"Quite clean. Clean hotel facilities. Bathroom needs cleaning."
Room
60/100
369 reviews
"Rooms with great views and excellent beds."Small, badly maintained rooms with poor minibars.Small rooms and poorly cleaned bathrooms.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Breakfast
55/100
76 reviews
"Decent and moderately priced breakfast."
Rated 78/100 based on reviews from families.
"Professional service."
Location
89/100
76 reviews
"Great location with excellent sightseeing."Hard to park, but close to public transport.
Service
80/100
89 reviews
"Efficient, friendly service with a nice reception."
Cleanliness
68/100
44 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Room
59/100
84 reviews
"Small, somewhat clean rooms, but bathrooms are less well cleaned."Excellent beds and great views.Room need better maintenance, and minibars are not great.
Breakfast
59/100
15 reviews
"Decent and moderately priced breakfast."
Food
42/100
6 reviews
"Food could be better."
Rated 73/100 based on reviews from couples.
"Great shopping. Good restaurants & bars in the area."
Location
90/100
29 reviews
"Great location with excellent sightseeing. Close to public transport."
Service
77/100
43 reviews
"Friendly service and great reception."
Cleanliness
65/100
25 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
55/100
55 reviews
"Bathrooms not great but beds are good, and room acceptably clean."Small, poorly maintained rooms with subpar minibars and kitchenettes.
Breakfast
51/100
8 reviews
"Breakfast is average."
Rated 75/100 based on reviews from solo travelers.
"Terrific location. Great service."
Location
91/100
30 reviews
"Great location with excellent sightseeing."
Service
81/100
42 reviews
"Nice reception with friendly service and standard housekeeping."
Cleanliness
65/100
27 reviews
"Quite clean. Clean hotel facilities. Bathroom needs cleaning."
Room
55/100
51 reviews
"Rooms are fine; small but very peaceful."Guests had problems with room cleanliness and maintenance, and complained about minibars.
Breakfast
51/100
12 reviews
"Breakfast is average."
Rated 73/100 based on reviews from business travelers.
"Great reception. Fantastic service."
Location
91/100
7 reviews
"Great location."
Service
76/100
17 reviews
"Friendly service and great reception."
Cleanliness
66/100
6 reviews
"Room cleanliness is acceptable."
Room
55/100
12 reviews
"Fairly clean rooms, but inadequate bathrooms."
Rated 83/100 based on reviews from all travelers.
"Good business hotel. Good for sightseeing with access to public transportation."
Location
88/100
10 reviews
"Great location."
Service
79/100
10 reviews
"Friendly service."
Room
58/100
10 reviews
"Room is all right."
Breakfast
58/100
6 reviews
"Breakfast is average."
Comfort
55/100
6 reviews
"Comfortable."
Rated 70/100 based on reviews from all travelers.
"Good business hotel. Good for sightseeing with access to public transportation."
Location
91/100
13 reviews
"Great location."
Service
82/100
6 reviews
"Friendly service."
Cleanliness
73/100
7 reviews
"Clean rooms."
Room
60/100
11 reviews
"Clean, reasonable rooms."
Comfort
54/100
6 reviews
"Comfortable."
Rated 79/100 based on reviews from all travelers.
"Good business hotel. Good for sightseeing with access to public transportation."
Location
90/100
11 reviews
"Great location."
Service
82/100
9 reviews
"Friendly service."
Value
75/100
5 reviews
"Best value for money."
Cleanliness
72/100
5 reviews
"Clean."
Breakfast
60/100
8 reviews
"Breakfast is average."
Room
57/100
8 reviews
"Room is all right."
Rated 80/100 based on reviews from all travelers.
"Good business hotel. Good for sightseeing with access to public transportation."
Location
88/100
60 reviews
"Great location with excellent sightseeing. Close to public transport."
Service
78/100
48 reviews
"Efficient, friendly service with a nice reception."
Cleanliness
64/100
16 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Room
56/100
41 reviews
"Awesome beds, and reasonably clean rooms."Small and poorly maintained rooms.
Breakfast
55/100
24 reviews
"Decent and moderately priced breakfast."
Rated 86/100 based on reviews from couples.
"Comfortable beds. Wonderful sightseeing."
Location
91/100
13 reviews
"Great location."
Service
82/100
8 reviews
"Friendly service."
Room
57/100
7 reviews
"Room is all right."
Rated 83/100 based on reviews from families.
"Clean hotel facilities. Friendly service."
Location
87/100
12 reviews
"Great location."
Service
83/100
8 reviews
"Friendly service."
Cleanliness
68/100
7 reviews
"Quite clean."
Room
56/100
12 reviews
"Room is all right."
Amenities
41/100
5 reviews
"Amenities are not the best."
Customer Reviews of Four Points by Sheraton Midtown Times Square
4.1 of 5Overall
3.8 of 5Amenities
5.0 of 5Location
4.3 of 5Cleanliness
4.2 of 5Comfort
4.1 of 5Condition
4.1 of 5Neighborhood
4.3 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Four Points by Sheraton Midtown-Times Square, you'll be centrally located in New York, within a 5-minute walk of Times Square and American Lyric Theater. This hotel is 0.5 mi (0.8 km) from Bryant Park and 0.5 mi (0.8 km) from Broadway.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gotham Bistro, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Stay in one of 244 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Wired and wireless Internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
American Lyric Theater - 0.4 km / 0.2 mi Times Square - 0.4 km / 0.2 mi St. James Theatre - 0.6 km / 0.3 mi Shubert Theatre - 0.6 km / 0.4 mi Hammerstein Ballroom - 0.7 km / 0.4 mi Bryant Park - 0.8 km / 0.5 mi Richard Rodgers Theatre - 0.8 km / 0.5 mi Minskoff Theater - 0.8 km / 0.5 mi Lunt-Fontanne Theatre - 0.8 km / 0.5 mi Broadway - 0.8 km / 0.5 mi Town Hall - 0.8 km / 0.5 mi Madison Square Garden - 0.9 km / 0.5 mi New York Public Library - 0.9 km / 0.6 mi Macy's - 0.9 km / 0.6 mi Herald Square - 1 km / 0.6 mi
The nearest airports are: John F. Kennedy International Airport (JFK) - 27.5 km / 17.1 mi Liberty Intl. Airport (EWR) - 26.1 km / 16.2 mi LaGuardia Airport (LGA) - 15 km / 9.3 mi New York, NY (NYS-Skyports Seaplane Base) - 3.7 km / 2.3 mi Teterboro, NJ (TEB) - 18.3 km / 11.4 mi
The preferred airport for Four Points by Sheraton Midtown-Times Square is John F. Kennedy International Airport (JFK).
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.
Green Sustainability
250 points or $5.00voucher towards F&B purchase each night guest declines housekeeping service. (Except day of departure)Light & water conservation Recycle guest room keys
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Express check-in
Free wired internet
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Free WiFi
Number of bars/lounges - 2
Braille or raised signage
Assistive listening devices available
In-room accessibility
Free newspapers in lobby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Rooftop terrace
Number of buildings/towers - 1
Year Built - 2009
Total number of rooms - 244
Number of floors - 33
Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Luggage storage
Wheelchair-accessible on-site restaurant
Express check-out
Visual alarms in hallways
Multilingual staff
Business center
24-hour front desk
Number of restaurants - 1
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
ATM/banking
Wheelchair accessible path of travel
24-hour business center
Airport & Shuttle Information
LaGuardia Airport/10.1 Miles awaySuper Shuttle (1-800-Blue-Van), Yellow Taxicab, or Lincoln towncar service available to any airport
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Full American breakfast buffet coupons are optional at $16.00 per person, inclusive of tax and gratuity. (Suspended until further notice due to COVID-19)
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 35
Maximum number of pets per room 1
Only dogs and cats are allowed
Pet maximum weight in kg is 16
Pets allowed
Pet Friendly$100 non refundable fee
Parking Info
Valet Parking: $79.00 per 24 hours for Car/SUV with no in and out privileges.
Internet / WiFI
Wireless High Speed internet included throughout the entire hotel at no additional cost!
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 100 per pet, per stay
Late check-out fee: USD 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Hotel is following CDC and Marriott brand guidelines to meet highest level of cleanliness. Public areas for guests and employees, and all high touch points are disinfected constantly throughout the day with the approved cleaning and disinfecting products. Sanitizers are in guest and employee public areas. Masks are required for all in public areas. Plexi glass has been placed at the front desk to reduce contact and social distancing markers are visible throughout the lobby to maintain 6 feet distancing guidelines. Guest rooms are also disinfected after check out. Hotel is offering limited housekeeping service on in house guest rooms to reduce contact.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Four Points
Over 150 hotels in 30 countries
Free bottled water, coffee, and internet access
Great local beer with Beer Brews
Comfortable beds
Smoke-free property
Lounge offers specialty cocktails
Fitness facilities
Cooked-to-order breakfast available for a fee
Handicap accessible rooms & other specific accessibility needs available
The Four Points highlights above are subject to change without notice.
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