Holiday Inn Airport - Portland by IHG

The Internet connection was weak and did not work with my computer. The water pressure in the shower was weak, there was a sticky substance on the carpet and the side near the entrance was very loud. I appreciated your flexibility to switch my room.

My family has stayed at several Holiday Inn and Holiday Inn Express locations all over the place. We keep coming back because we have been very happy with our experiences. Unfortunately, this experience was not great. One of the reasons we love it is the breakfast. Usually there is a great selection. Including waffles, pancakes (sometimes), bagels, various pastries, biscuits and gravy and more. This time there were scrambled eggs, home fries (fried potatoes), bacon and French toast. Everything was fine except for the French toast. It was terrible! There was a very small selection of pastries. It was overall just very disappointing. The WiFi was mostly useless. During peak times we could not connect at all. The limited times we could connect, it was very slow. The staff and the room were up to normal standard. The only problem was that a staff member stated that my card would not be used for the incidental charge. That they only needed the information to keep on file. But my card was in fact charged. This experience will not stop us from staying at Holiday Inn in the future. This is the only negative experience we have ever had.

Good hotel.

Good place for a nights before an early morning flight with shuttle service.

The front desk staff were very nice and helpful. Parking for flying out of PDX was very convenient. The rooms were clean and nicely set up. Dinner at the restaurant was sufficient.

I have always liked this hotel and choose it when I need to go to the airport and will be getting home late. The people who welcome you and send you off are always lovely. It was a fine stay.

Nice comfortable clean place to stay when traveling to the airport and back.

Close to airport with shuttle service. Comfy room, met my needs.

This is a great hotel, rooms are nice, quiet and can’t beat the airport location with a shuttle service!

The hotel was great very clean, comfortable. Highly recommend this hotel.

The hotel was nice and clean.

First of all, the staff is so welcoming and friendly as well as efficient! The room is clean and tidy and well organized. The shuttle service is a great feature with shuttles very frequently and it's nice to know our vehicle is secure.

Staff members were efficient and friendly. Room was clean had everything we needed.

Jackie, your bartender was absolutely wonderful. He was charming, fun, polite, an overall great ambassador for your hotel. The two women that greeted us at the front desk were the other extreme from Jackie. Truly, the only reason we would ever step foot in your hotel again would be for Jackie.

It was so late when I checked in and I was so tired. I really appreciated that I was quickly in my room and in bed. Bravo also for the next day, when I loved to experience the Oregon wine in the bar. Bravo for a great staff.

Nice room. Easy check in.

The room was very comfortable and the two meals I had were very good and the wait staff very friendly. I enjoyed my stay and would highly recommend to friends, etc. Thank you!

Bar closed before 10 pm Never got my breakfast I paid for restaurant opened to late. Could not walk my dog because of the homeless camped out on the pet area Your hotel blows.

Kyle at front desk was very short and rude. We booked two rooms for one night stay—he refused to give me a paper receipt when requested. Other staff witnessed his attitude—June 9, 2024; rooms #308 and #310 the front desk had $5 8 oz cup of coffee that was horrible; we always stay at Holiday Inn facilities but NEVER this one again Get rid of Kyle and he's bad for your PR.

Helpful staff, clean room, will stay again, will recommend to others.