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Fairfield Inn & Suites by Marriott Winston Salem Hanes Mall

1680 Westbrook Plaza Dr, Winston-Salem, NC 27103 US near Exit 189 on I-40 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Hanes Mall
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Very Good
4.0/5

Based on 407 guest reviews

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  • Outdoor pool
  • Free wired Internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Fitness facilities
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10/25/2021 - 10/26/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Fairfield Inn & Suites by Marriott Winston Salem Hanes Mall

Below are the verified reviews from guests that we have booked recently:
"Wonderful clean friendly and jyat grand."
Overall Score5.0/ 5
This was refreshing your staff was so friendly.
(Individual traveler, booked 1 room), from US flag
13-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sun Jun 13 2021 at a $181.63 average nightly rate.
"Comfort after a really long drive."
Overall Score5.0/ 5
Hello. When I arrived at your hotel after a 14 hour drive, everything I needed was right there and ready for me and my family and I was more than two hours late. My three days were quiet and comfortable and I'm so grateful that you are in business. Thank you for giving me and my family shelter and comfort after a very long trip across the country. There is a reason why Marriot is a household name because of the quality and care you provide. Thank you from the bottom of my heart. Mrs. Eva Owens.
(Individual traveler, booked 1 room), from US flag
19-Nov-2020 Verified Review, stayed from Mon Nov 16 to Thu Nov 19 2020 at a $114.99 average nightly rate.
"Dated Property"
Overall Score2.0/ 5
It was clean, everyone was polite.
(Individual traveler, booked 1 room), from US flag
03-Sep-2019 Verified Review, stayed from Thu Aug 29 to Fri Aug 30 2019 at a $70.20 average nightly rate.
"Great place. even greater people."
Overall Score5.0/ 5
Hotel has been well maintained but not renovated in a few years. Manager was very kind. Breakfast was excellent. Room was well equipped and clean.
(Individual traveler, booked 1 room), from US flag
18-Feb-2019 Verified Review, stayed from Fri Feb 15 to Sat Feb 16 2019 at a $79.20 average nightly rate.

Summary of Verified Reviews

92
Excellent

Summary of 372 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 92/100 based on reviews from all travelers.

"Excellent highway hotel. Close to restaurants, bars and shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Service

95/100
111 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

91/100
71 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Value

89/100
18 reviews

"Best value for money."

Location

87/100
35 reviews

"Great location. Accessible by car, but parking is a hassle." Shopping, restaurants and bars in the area are great.

Food

85/100
9 reviews

"Food is great, especially the desserts."

Amenities

78/100
21 reviews

"Nice building."

Vibe

75/100
16 reviews

"Awesome vibe. Hotel could use some updating. Friendly atmosphere." Good highway hotel. Awesome for families. Good for business people.

Comfort

74/100
40 reviews

"Comfortable, quiet, large rooms and decent beds."

Room

72/100
83 reviews

"Spacious and tidy rooms." Beds are average, and rooms are in need of better maintenance. Bathrooms are not great, but moderately clean. Great shower.

Pool

71/100
6 reviews

"Great pool."

Breakfast

56/100
52 reviews

"Breakfast is average."

Rated 86/100 based on reviews from families.

"Nice building. Great amenities."

Service

93/100
19 reviews

"Friendly service."

Cleanliness

90/100
10 reviews

"Clean hotel facilities."

Value

89/100
5 reviews

"Best value for money."

Location

81/100
6 reviews

"Great location."

Amenities

79/100
8 reviews

"Nice building."

Comfort

77/100
7 reviews

"Very comfortable."

Room

65/100
11 reviews

"Room is all right."

Breakfast

57/100
14 reviews

"Breakfast is average."

Rated 89/100 based on reviews from couples.

"Delicious food. Clean rooms."

Service

97/100
13 reviews

"Friendly service."

Cleanliness

93/100
7 reviews

"Clean rooms."

Location

89/100
7 reviews

"Great location."

Room

69/100
10 reviews

"Clean, reasonable rooms."

Breakfast

51/100
11 reviews

"Breakfast is average."

Rated 91/100 based on reviews from business travelers.

"Clean. Fantastic service."

Service

96/100
6 reviews

"Fantastic service."

Rated 88/100 based on reviews from all travelers.

"Excellent highway hotel. Close to restaurants, bars and shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Service

96/100
109 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

91/100
71 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Value

89/100
18 reviews

"Best value for money."

Location

87/100
35 reviews

"Great location. Accessible by car, but parking is a hassle." Shopping, restaurants and bars in the area are great.

Food

85/100
9 reviews

"Food is great, especially the desserts."

Amenities

78/100
21 reviews

"Nice building."

Vibe

75/100
16 reviews

"Awesome vibe. Hotel could use some updating. Friendly atmosphere."

Comfort

74/100
40 reviews

"Comfortable, quiet, large rooms and decent beds."

Room

72/100
83 reviews

"Spacious and tidy rooms." Beds are average, and rooms are in need of better maintenance. Bathrooms are not great, but moderately clean. Great shower.

Pool

71/100
6 reviews

"Great pool."

Breakfast

54/100
50 reviews

"Breakfast is average."

Rated 84/100 based on reviews from families.

"Nice building. Great amenities."

Service

93/100
18 reviews

"Friendly service."

Cleanliness

90/100
10 reviews

"Clean hotel facilities."

Value

89/100
5 reviews

"Best value for money."

Location

81/100
6 reviews

"Great location."

Amenities

79/100
8 reviews

"Nice building."

Comfort

77/100
7 reviews

"Very comfortable."

Room

65/100
11 reviews

"Room is all right."

Breakfast

55/100
13 reviews

"Breakfast is average."

Rated 88/100 based on reviews from couples.

"Delicious food. Clean rooms."

Service

97/100
13 reviews

"Friendly service."

Cleanliness

93/100
7 reviews

"Clean rooms."

Location

89/100
7 reviews

"Great location."

Room

69/100
10 reviews

"Clean, reasonable rooms."

Breakfast

51/100
10 reviews

"Breakfast is average."

Review Semantics by TrustYou

Property Description

When you stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be in the business district, within a 5-minute drive of Wilkes Regional and Hanes Mall. This hotel is 1.8 mi (2.9 km) from Novant Health Forsyth Medical Center and 3.4 mi (5.5 km) from Brenner Children's.

A complimentary continental breakfast is served daily.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hanes Mall - 1.3 km / 0.8 mi
Wilkes Regional - 2 km / 1.2 mi
Novant Health Forsyth Medical Center - 2.6 km / 1.6 mi
Brenner Children's - 5.5 km / 3.4 mi
Wake Forest University Baptist Medical Center - 6 km / 3.8 mi
Truist Stadium - 7.2 km / 4.5 mi
Old Salem - 8.5 km / 5.3 mi
Southeastern Center for Contemporary Art - 8.6 km / 5.4 mi
Benton Convention Center - 8.7 km / 5.4 mi
Reynolda House Museum of American Art - 9.2 km / 5.7 mi
Reynolda Gardens - 9.3 km / 5.8 mi
University of North Carolina School of the Arts - 9.7 km / 6 mi
Lawrence Joel Veterans Memorial Coliseum - 10.2 km / 6.4 mi
Truist Field - 11.1 km / 6.9 mi
Bowman Gray Stadium - 12.6 km / 7.8 mi

The nearest airports are:
Piedmont Triad Intl. Airport (GSO) - 44.8 km / 27.9 mi
Winston-Salem, NC (INT-Smith Reynolds) - 12.8 km / 7.9 mi

The preferred airport for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is Piedmont Triad Intl. Airport (GSO).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as an outdoor pool and a fitness center.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Total number of rooms - 101
  • Number of floors - 5
  • No rollaway/extra beds available
  • Roll-in shower
  • Accessible bathroom
  • One meeting room
  • Free breakfast
  • Visual alarms in hallways
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

Greensboro Airport (PTI)20 MilesShuttle - Fly PTI, approximately $75 roundtrip per person.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

We are a pet friendly hotel, cleaning fee of $50 per stay applies.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Fairfield Inn by Marriott

  • Great value hotel with plenty of amenities
  • Freebies include high-speed internet, Wi-Fi, parking, newspaper, coffee & tea, and a hot breakfast with eggs and sausage
  • Business center with printing services
  • Large suites with separate living, working, and sleeping areas
  • Digital alarm clock with MP3
  • Same-day dry cleaning service and laundry room

The Fairfield Inn by Marriott highlights above are subject to change without notice.

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