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The Westin Pasadena

191 N Los Robles Ave, Pasadena, CA 91101 US near Exit 26 on I-210 (~0.6mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Pasadena Convention Center
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Very Good
4.0/5

Based on 1061 guest reviews

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  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
Select Your Room:
11/27/2021 - 11/28/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Our Hotel Planner Expert Reviews of The Westin Pasadena

Our expert planners periodically visit and review the hotels we represent in person.
"Ideal Downtown Pasadena Property"
Overall Score4.0/ 5
The Westin Pasadena is a beautiful hotel property located between Downtown Pasadena and Old Town Pasadena. It is an easy walking distance to local businesses, amazing eateries, spectacular shopping, abundant nightlife/entertainment options, art galleries, and other local attractions. It is a quick 10-minute walk to the Pasadena Convention Center, short cab ride to the Rose Bowl, short drive to the Huntington Library & the Norton Simon Museum. Let us not forget that it is a few blocks north of Colorado Blvd, the route of the World Famous New Year’s Day Rose Parade. The property is less than a mile from the closest metro station (Gold line) which takes you to Downtown LA/ Union Station (30 minutes/ fare $1.50). There is easy freeway access. There is a $9 self-parking with hotel validation and $14 valet with hotel validation. All the parking garages around the city, are owned by the city and leased to the local businesses and hotels. This property has undergone some major renovations in the past few years and has plans for more renovations in 2014, primarily of the meeting space. The hotel goes to great lengths to be discreet and never inconvenience its guests. The rooms are spacious, with “Heavenly” beds & baths, the standard Westin amenities (workstation, flat screen TV, coffee maker with Starbucks coffee, laptop safe, etc). Westins are known for their green friendly policies and efforts in the sleeping rooms, meeting space, and restaurants/catering by recycling, using renewable food sources, buying from local farms & vendors, etc.
Melissa C from US flag
31-Dec-2013 Verified Review

Verified Reviews of The Westin Pasadena

Below are the verified reviews from guests that we have booked recently:
"Great beds and pillows, dining not so great."
Overall Score4.0/ 5
In the dining room I bought a cup of cold cereal, milk and coffee. The entire time I was there, a man sat at the next table with his cell speakerphone on with robo recordings playing loudly all the while. At another table, a woman was talking loudly on her cell phone the entire time I was there. Is it up to the guest to confront the other supposed guests? Or has common courtesy gone by the wayside? Why is it not posted that cell phones are to be kept on mute and used outside only? When I complained to the waitperson, I was told that I needed to ask them to take their phones off speakerphone. The room was quiet and clean and beds and pillows very comfortable. Only complaint is, why were we only given one washcloth for two people for a two night stay? Extra $50 dollars charged for "amenities"?? which was not mentioned in the charges when we booked the reservation. Transparency would have been nice.
(Individual traveler, booked 1 room), from US flag
30-May-2021 Verified Review, stayed from Tue May 25 to Thu May 27 2021 at a $199.00 average nightly rate.
"Very Good"
Overall Score4.0/ 5
Convenient location. Employees are excellent.
(Individual traveler, booked 1 room), from US flag
18-Mar-2020 Verified Review, stayed from Wed Mar 11 to Mon Mar 16 2020 at a $148.07 average nightly rate.
"NICE AND CLEAN."
Overall Score4.0/ 5
NICE HOTEL AND FRIENDLY STAFF. CLEAN PLACE AS WELL.
(Individual traveler, booked 1 room), from US flag
23-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sat Nov 23 2019 at a $108.60 average nightly rate.
"Excellent Service"
Overall Score5.0/ 5
Excellent service! Come back again!
(Individual traveler, booked 1 room), from US flag
19-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $150.71 average nightly rate.
"Decent Room"
Overall Score4.0/ 5
Room and beds were comfortable, tile floors were dirty and coffee maker was dirty and condiments for coffee was not stocked.
(Individual traveler, booked 1 room), from US flag
21-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $158.11 average nightly rate.
"Westin Pasadena"
Overall Score4.0/ 5
The hotel is in a great location, very near to Old Pasadena shopping and restaurants! The facility is nice and clean and the staff is helpful and friendly.
(Individual traveler, booked 1 room), from US flag
20-Nov-2018 Verified Review, stayed from Sun Nov 11 to Tue Nov 13 2018 at a $152.28 average nightly rate.
"Great place and outstanding customer service .."
Overall Score5.0/ 5
Everyone was there was extremely helpful to help in anyway. It was a busy day for me and everybody assisted me with my needs. Such chipper people and really enjoyed my room. My view was great and my bed was super comfy. I will by far come back again.
(Individual traveler, booked 1 room), from US flag
04-Nov-2018 Verified Review, stayed from Fri Nov 02 to Sun Nov 04 2018 at a $302.47 average nightly rate.

Summary of Verified Reviews

85
Good

Summary of 1,316 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 85/100 based on reviews from all travelers.

"Very good romantic hotel. Close to restaurants, bars and shopping areas."

Location

84/100
205 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

Service

68/100
291 reviews

"Service is okay, but housekeeping is poorly reviewed." Professional and friendly staff at reception, but substandard management. Room service could have been improved. Great valet service. Booking process should be better organized.

Room

63/100
320 reviews

"Views are good, menus are average, and rooms are acceptably clean." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

WiFi

63/100
7 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

57/100
149 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

50/100
26 reviews

"Affordable, fairly tasty breakfasts."

Bar

47/100
11 reviews

"Bar could improve."

Food

35/100
58 reviews

"Food and menu are not highly reviewed. Food is a bit overpriced."

Rated 79/100 based on reviews from families.

"Great shopping. Near city centre."

Location

86/100
38 reviews

"Well-located, although unfortunately the parking isn't easy." Shopping, restaurants and bars in the area are great.

Service

73/100
58 reviews

"Professional service."

Cleanliness

55/100
28 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

55/100
63 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poor maintenance in rooms and bathrooms.

Food

35/100
6 reviews

"Food could be better."

Rated 63/100 based on reviews from solo travelers.

"Fair breakfast prices."

Location

83/100
8 reviews

"Great location."

Service

63/100
7 reviews

"Service is adequate."

Amenities

60/100
5 reviews

"Average hotel building."

Room

54/100
8 reviews

"Room is all right."

Value

52/100
5 reviews

"Fairly good value for money."

Rated 73/100 based on reviews from business travelers.

"Great valet service. Great reception."

Service

62/100
11 reviews

"Service is adequate."

Cleanliness

54/100
7 reviews

"Quite clean."

Room

53/100
13 reviews

"Room is all right."

Rated 77/100 based on reviews from couples.

"Friendly service. Great location."

Location

83/100
8 reviews

"Great location."

Service

67/100
10 reviews

"Service is average, but very friendly."

Comfort

61/100
7 reviews

"Comfortable."

Room

58/100
15 reviews

"Room is all right."

Value

50/100
5 reviews

"Value for money could be better."

Rated 75/100 based on reviews from all travelers.

"Very good romantic hotel. Close to restaurants, bars and shopping areas."

Wellness Area

88/100
26 reviews

"Awesome wellness and fitness areas."

Location

84/100
199 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

Service

68/100
283 reviews

"Service is okay, but housekeeping is poorly reviewed." Professional service and good reception. Room service could have been improved. Great valet service. Booking process should be better organized. Management should be more attentive.

Room

62/100
311 reviews

"Views are good, menus are average, and rooms are acceptably clean." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Cleanliness

57/100
148 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

WiFi

56/100
6 reviews

"Regular internet service. Wifi quality could be improved."

Breakfast

51/100
22 reviews

"Affordable, fairly tasty breakfasts."

Bar

47/100
11 reviews

"Bar could improve."

Food

35/100
58 reviews

"Food and menu are not highly reviewed. Food is a bit overpriced."

Rated 76/100 based on reviews from families.

"Great view. Good restaurants & bars in the area."

Location

86/100
36 reviews

"Well-located, although unfortunately the parking isn't easy." Shopping, restaurants and bars in the area are great.

Service

74/100
54 reviews

"Professional service."

Cleanliness

55/100
28 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

53/100
60 reviews

"Views are good, menus are average, and rooms are acceptably clean." Poor maintenance in rooms and bathrooms.

Food

35/100
6 reviews

"Food could be better."

Rated 61/100 based on reviews from solo travelers.

"Fair breakfast prices."

Location

83/100
8 reviews

"Great location."

Service

63/100
7 reviews

"Service is adequate."

Amenities

60/100
5 reviews

"Average hotel building."

Room

54/100
7 reviews

"Room is all right."

Value

52/100
5 reviews

"Fairly good value for money."

Rated 65/100 based on reviews from business travelers.

"Great valet service. Great reception."

Service

61/100
10 reviews

"Service is adequate."

Cleanliness

54/100
7 reviews

"Quite clean."

Room

51/100
12 reviews

"Room is all right."

Rated 68/100 based on reviews from couples.

"Great location."

Location

83/100
8 reviews

"Great location."

Service

67/100
10 reviews

"Service is average, but very friendly."

Comfort

61/100
7 reviews

"Comfortable."

Room

58/100
14 reviews

"Room is all right."

Rated 84/100 based on reviews from all travelers.

"Very good romantic hotel. Close to restaurants, bars and shopping areas."

Service

68/100
5 reviews

"Service is adequate."

Room

61/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

With a stay at The Westin Pasadena in Pasadena, you'll be in the historical district, just a 5-minute walk from Pasadena Museum of California Art and 10 minutes by foot from Pasadena Convention Center. This 4-star hotel is 0.5 mi (0.9 km) from Pasadena Playhouse and 1.2 mi (1.9 km) from Norton Simon Museum.

Enjoy Californian cuisine at Ventanas, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Make yourself at home in one of the 350 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Pasadena Museum of California Art - 0.4 km / 0.2 mi
Pasadena Convention Center - 0.8 km / 0.5 mi
Pasadena Playhouse - 0.9 km / 0.6 mi
Norton Simon Museum - 2 km / 1.2 mi
California Institute of Technology - 2 km / 1.3 mi
Rose Bowl Stadium - 3.5 km / 2.2 mi
Huntington Library - 5 km / 3.1 mi
Occidental College - 7.9 km / 4.9 mi
San Gabriel Mission - 8.7 km / 5.4 mi
Los Angeles Arboretum and Botanic Gardens - 9.1 km / 5.6 mi
Glendale Adventist Medical Center - 9.3 km / 5.8 mi
Santa Anita Park - 10.8 km / 6.7 mi
Descanso Gardens - 11.1 km / 6.9 mi
Americana at Brand - 12.1 km / 7.5 mi
California State University-Los Angeles - 12.1 km / 7.5 mi

The nearest airports are:
Los Angeles Intl. (LAX) - 46.4 km / 28.8 mi
Bob Hope Airport (BUR) - 24.1 km / 15 mi
Hawthorne, CA (HHR-Hawthorne Municipal) - 37.4 km / 23.2 mi
Long Beach Municipal Airport (LGB) - 47.4 km / 29.4 mi

The preferred airport for The Westin Pasadena is Los Angeles Intl. (LAX).

Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Green Sustainability

Conserving water, energy and other resources is rewarding for you and great for the environment. Enjoy a $5 voucher at participating food and beverage outlets or 500 Starwood Preferred Guest Starpoints® awarded at checkout for each night you decline housekeeping (except day of departure).It feels good to conserve. Make A Green Choice.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in hallways
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Poolside bar
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Outdoor pool
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Total number of rooms - 350
  • Number of floors - 12
  • No cribs (infant beds) available
  • Ballroom
  • Reception hall
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Conference space
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

AirportsLos Angeles International Airport (LAX)Travel Distance: Approximately 45.06 km/28.0 milesOptions for getting to and from the hotel include:TaxiFee: 95 USDHours of operation: 24 hoursHollywood Burbank Airport (BUR)Travel Distance: Approximately 25.75 km/16.0 milesOptions for getting to and from the hotel include:TaxiFee: 50 USDHours of operation: 24 hours

Local Shuttle Info: Current Unavailable.Our complimentary Hotel Shuttle is available on a first-come-first-served basis and services up to 3 miles only from the hotel. Kindly note no reservations are taken. The Shuttle begins service daily at 7:00 AM and last pick-up call at 10:45 PM.

Breakfast Information

A limited grab n' go breakfast is available for take-out in Ventanas restaurant daily from 7am-10am.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet Friendly. $50 per day pet fee.

Parking Info

*Overnight Parking is available at $22.00 Valet (with in and out privileges) and $17.00 Self-parking (no in/out privileges).

Internet / WiFI

Wireless High-Speed Internet in guestrooms is $11.95 inclusive per 24 hours.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 17 per night
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

Seasonality of Hotel Rates at The Westin Pasadena

Rate fluctuations of The Westin Pasadena

The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 55.9% in June 2019 and the highest average individual rate is $441 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Westin Pasadena in a month when rates are lower.

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