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Residence Inn by Marriott Portland Downtown / Riverplace

2115 Sw River Pkwy, Portland, OR 97201 US near Exit 299b on I-5 (~0.1mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property In Portland (Downtown Portland)
Cleaning Policy: AT OUR HOTEL, THE HIGHEST PRIORITY REMAINS YOUR SAFETY AND COMFORT, along with the safety of our associates. While cleanliness and safety have always been at a high standard, we are making our enhanced standards for hygiene, cleaning, and safety even more rigorous. WE HAVE ENHANCED MEASURES IN PLACE, partnering with industry experts, such as Ecolab®, to help ensure we have training on hygiene and infection prevention expertise, with protocols rooted in the CDC guidelines. Ecolab, a global leader in hygiene and chemical products, is a trusted industry partner. TO ENSURE YOUR COMFORT, our staff has also been trained on property cleaning and sanitizing procedures through our proprietary AimClean program, and by other industry-leading cleaning experts, including from Ecolab. NOW MORE THAN EVER, we are ready to take care of you.
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Very Good
4.0/5

Based on 970 guest reviews

Show Guest Reviews
  • Free grocery shopping service
  • Swimming pool
  • Free wired Internet
  • Free WiFi
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Bar/lounge
  • Smoke-free property
Select Your Room:
10/17/2021 - 10/18/2021
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Residence Inn by Marriott Portland Downtown / Riverplace

Below are the verified reviews from guests that we have booked recently:
"Didn't Stay!"
Overall Score4.0/ 5
Due to the coronavirus we were unable to go to Portland. Am waiting for a refund so when we actually need to come back for my sisters surgery we can stay for real.
(Individual traveler, booked 1 room), from US flag
27-Mar-2020 Verified Review, stayed from Thu Mar 19 to Sun Mar 22 2020 at a $137.45 average nightly rate.
"Worst Experience and Stay."
Overall Score1.0/ 5
The staff was rude and very dismissive of any questions. My daughter called to order room service and they completely blew her off. Said they weren’t doing room service that night. Although they advertised room service all nights. I called the front desk who seemed rushed and oblivious. Called room service again and asked if we just came down and ordered from the restaurant and they said they only had flatbread, nuts and deserts for order. Checkout was the final disgust. Stood there waiting for a bit, while the young lady was off on the guest computers. she finally acknowledged us. so I could ask her what the checkout process was? She proceeded to tell me that we needed to check out or else they wouldn’t know that we had left. I asked if we could check out. she literally roiled her eyes and laughed at me. Walks around the desk, looked at Me and says what room were you in. I told her and she rolls her eyes again and says thats it. No final receipt. nothing. just a nasty attitude and poor customer service. I have never been more disappointed in a Marriott affiliate. Do not suggest this hotel.
(Individual traveler, booked 1 room), from US flag
08-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $117.43 average nightly rate.
"Beyond my expectations."
Overall Score5.0/ 5
Everything was great! The Staff was friendly and helpful. The room was way beyond my expectation. I will look for this Hotel chain when traveling other places. Kudos!
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Fri Jul 05 to Mon Jul 08 2019 at a $143.00 average nightly rate.
"Noisy Night"
Overall Score1.0/ 5
Was woken up at 2:00 AM by a loud buzzing noise. I thought it was the alarm clock at first. Then I realized it was coming from the air conditioning unit. Every three minutes it would buzz for about three seconds. Could not sleep the rest of the night. Next morning I asked the manager to change rooms for our second night and delete our $159 charge for a ruined night. He changed our room but refused to give us ANY rebate for a worthless night. I will never stay at Residence Inn again. They are a typical greedy large corporation looking for the immediate dollar rather than try their best to create a quality brand.
(Individual traveler, booked 1 room), from US flag
28-May-2019 Verified Review, stayed from Thu May 23 to Sat May 25 2019 at a $159.01 average nightly rate.
"I love this place!"
Overall Score5.0/ 5
Everything was sparkling clean. I had a lovely view of the river from my room. Stayed for one night until my Airbnb was open and I wish I could have stayed longer.
(Individual traveler, booked 1 room), from US flag
24-Apr-2019 Verified Review, stayed from Sun Apr 21 to Mon Apr 22 2019 at a $118.00 average nightly rate.
"Good"
Overall Score4.0/ 5
The room was clean and nice. The staff was always super helpful and friendly. Breakfast was good. It would be nice if the bar was open a little earlier. This is our second stay here.
(Individual traveler, booked 1 room), from US flag
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Mon Mar 11 2019 at a $119.17 average nightly rate.
"A great stay."
Overall Score5.0/ 5
I found this hotel to be a great place to stay when I was on business recently in Portland. The staff was courteous and friendly, the suite like accommodation was spacious and nicely laid out. I would stay there again.
(Individual traveler, booked 1 room), from US flag
12-Feb-2019 Verified Review, stayed from Wed Feb 06 to Sun Feb 10 2019 at a $181.60 average nightly rate.
"Love this hotel."
Overall Score5.0/ 5
Very nice rooms, very friendly staff, breakfast lots of choices. Just a great hotel to stay in.
(Individual traveler, booked 1 room), from US flag
31-Oct-2018 Verified Review, stayed from Mon Oct 29 to Wed Oct 31 2018 at a $135.00 average nightly rate.
"Accommodating In Every Way"
Overall Score4.0/ 5
Excellent breakfast, coffee, and evening hour. Clean room and comfortable bed. I had to make a reservation through outside group leaving less available pre visit information such as in-house meals.
(Individual traveler, booked 1 room), from US flag
04-Nov-2015 Verified Review
"Accommodating in every way."
Overall Score4.0/ 5
Pleasant staff. Excellent breakfast and evening hour. Excellent coffee.
(Individual traveler, booked 1 room), from US flag
04-Nov-2015 Verified Review
"Pleasant Staff"
Overall Score4.0/ 5
They were accommodating in every way.
(Individual traveler, booked 1 room), from US flag
04-Nov-2015 Verified Review

Summary of Verified Reviews

79
Fair

Summary of 692 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 79/100 based on reviews from all travelers.

"Fair family hotel. Great location."

Location

76/100
133 reviews

"Good location, close to public transport. Decent, but pricey, parking." Near downtown with great sightseeing and shopping. Good accessibility by car.

Service

67/100
132 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Room

64/100
201 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Older and poorly cleaned rooms with inadequate A/C. Spacious rooms with excellent views.

WiFi

63/100
5 reviews

"Regular internet service."

Value

58/100
52 reviews

"Fairly good value for money. Fair breakfast prices."

Breakfast

51/100
84 reviews

"Affordable, fairly tasty breakfasts."

Comfort

50/100
82 reviews

"Rooms are big and moderately comfortable." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Amenities

49/100
49 reviews

"Hotel buildings could use some improvement." Facilities and entrance area are okay. Elevator in need of updating.

Cleanliness

45/100
88 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

43/100
24 reviews

"Poorly rated food, particularly desserts."

Bar

25/100
5 reviews

"Bar could improve."

Rated 67/100 based on reviews from families.

"Great view. Friendly service."

Location

77/100
40 reviews

"Great location with good parking availability."

Service

66/100
39 reviews

"Service is average, but very friendly." Complaints about housekeeping and reception.

Value

59/100
20 reviews

"Fairly good value for money."

Room

57/100
50 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Large but poorly cleaned rooms with substandard bathrooms and beds.

Amenities

56/100
16 reviews

"Okay buildings and entrance area."

Breakfast

49/100
26 reviews

"Breakfast can be improved."

Comfort

49/100
24 reviews

"Big rooms but uncomfortable with subpar beds."

Cleanliness

44/100
24 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Food

42/100
11 reviews

"Food could be better."

Rated 69/100 based on reviews from couples.

"Great location."

Location

73/100
8 reviews

"Great location."

Service

68/100
6 reviews

"Service is adequate."

Room

53/100
6 reviews

"Room is all right."

Breakfast

47/100
6 reviews

"Breakfast can be improved."

Rated 66/100 based on reviews from all travelers.

"Fair family hotel. Great location."

Location

76/100
132 reviews

"Good location, close to public transport. Decent, but pricey, parking." Near downtown with great sightseeing and shopping. Good accessibility by car.

Service

66/100
131 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Room

64/100
201 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Older and poorly cleaned rooms with inadequate A/C. Spacious rooms with excellent views.

WiFi

63/100
5 reviews

"Regular internet service."

Value

58/100
52 reviews

"Fairly good value for money. Fair breakfast prices."

Breakfast

51/100
82 reviews

"Affordable, fairly tasty breakfasts."

Comfort

50/100
82 reviews

"Rooms are big and moderately comfortable." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Amenities

49/100
49 reviews

"Hotel buildings could use some improvement." Facilities and entrance area are okay. Elevator in need of updating.

Cleanliness

44/100
86 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

43/100
24 reviews

"Poorly rated food, particularly desserts."

Bar

25/100
5 reviews

"Bar could improve."

Rated 60/100 based on reviews from families.

"Great view. Friendly service."

Location

77/100
40 reviews

"Great location with good parking availability."

Service

66/100
39 reviews

"Service is average, but very friendly." Complaints about housekeeping and reception.

Value

59/100
20 reviews

"Fairly good value for money."

Room

57/100
50 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Large but poorly cleaned rooms with substandard bathrooms and beds.

Amenities

56/100
16 reviews

"Okay buildings and entrance area."

Breakfast

49/100
26 reviews

"Breakfast can be improved."

Comfort

49/100
24 reviews

"Big rooms but uncomfortable with subpar beds."

Cleanliness

44/100
24 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Food

42/100
11 reviews

"Food could be better."

Rated 69/100 based on reviews from couples.

"Great location."

Location

73/100
8 reviews

"Great location."

Service

68/100
6 reviews

"Service is adequate."

Room

53/100
6 reviews

"Room is all right."

Breakfast

48/100
5 reviews

"Breakfast can be improved."

Review Semantics by TrustYou

Property Description

A stay at Residence Inn by Marriott Portland Downtown/RiverPlace places you in the heart of Portland, steps from Riverplace and South Waterfront City Park. This hotel is 0.7 mi (1.1 km) from Portland Aerial Tram and 0.8 mi (1.2 km) from Keller Auditorium.

You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Portland Downtown/RiverPlace, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily.

Make yourself at home in one of the 258 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Riverplace - 0.1 km / 0.1 mi
South Waterfront City Park - 0.2 km / 0.1 mi
Portland Aerial Tram - 0.9 km / 0.6 mi
Keller Auditorium - 1 km / 0.6 mi
Tom McCall Waterfront Park - 1.1 km / 0.7 mi
World Trade Center - 1.3 km / 0.8 mi
Portland State University - 1.3 km / 0.8 mi
Portland City Hall - 1.3 km / 0.8 mi
Oregon Museum of Science and Industry (OMSI) - 1.4 km / 0.9 mi
Portland Building - 1.5 km / 0.9 mi
Oregon Rail Heritage Center - 1.5 km / 1 mi
Pioneer Place - 1.7 km / 1 mi
Oregon Historical Society Museum - 1.7 km / 1 mi
Portland Center for the Performing Arts - 1.7 km / 1 mi
Arlene Schnitzer Concert Hall - 1.7 km / 1 mi

The preferred airport for Residence Inn by Marriott Portland Downtown/RiverPlace is Portland International Airport (PDX) - 15.9 km / 9.9 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has facilities measuring 3026 square feet (281 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Free grocery shopping service
  • Food and water bowls
  • Meeting rooms
  • Conference space size (meters) - 281
  • Swimming pool
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Year Built - 2001
  • Total number of rooms - 258
  • Number of floors - 9
    • 24-hour fitness facilities
    • Luggage storage
    • Restaurant
    • Express check-out
    • Grocery/convenience store
    • Visual alarms in hallways
    • 24-hour front desk
    • Conference center
    • Wheelchair-accessible meeting spaces/business center
    • Bar/lounge
    • Safe-deposit box at front desk
    • Smoke-free property
    • Hiking/biking trails nearby
    • Laundry facilities
    • Elevator
    • Conference space
    • Self parking (surcharge)
    • ATM/banking
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 3026
    • Concierge services
    • 24-hour business center

    Airport & Shuttle Information

    Portland International Airport (PDX) 12 miles away$35.00 cab or towncar each way$2.50 MAX/Streetcar public transportland each way$14.00 Airport Shuttle

    Airport Shuttle? Sorry, no airport shuttle available.

    Breakfast Information

    Complimentary hot breakfast buffet

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Maximum number of pets per room 2

    Pets allowed

    allowed, daily fee

    Parking Info

    Daily parking is $37 per day with in and out priveleges

    Internet / WiFI

    Complimentary WiFi throughout the hotel

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: USD 39.00 per night (in/out privileges)
    • Extended parking fee: USD 18.00 per night
    • Pet fee: USD 35.00 per pet, per night
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.
    • Individually-wrapped food options are available for breakfast.
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    AT OUR HOTEL, THE HIGHEST PRIORITY REMAINS YOUR SAFETY AND COMFORT, along with the safety of our associates. While cleanliness and safety have always been at a high standard, we are making our enhanced standards for hygiene, cleaning, and safety even more rigorous.WE HAVE ENHANCED MEASURES IN PLACE, partnering with industry experts, such as Ecolab®, to help ensure we have training on hygiene and infection prevention expertise, with protocols rooted in the CDC guidelines. Ecolab, a global leader in hygiene and chemical products, is a trusted industry partner.TO ENSURE YOUR COMFORT, our staff has also been trained on property cleaning and sanitizing procedures through our proprietary AimClean program, and by other industry-leading cleaning experts, including from Ecolab.NOW MORE THAN EVER, we are ready to take care of you.

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

    Property confirms they are implementing enhanced cleaning measures

    About Residence Inn by Marriott

    • Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
    • Full kitchens with refrigerators, microwaves, stoves, and coffee makers
    • Free hot breakfast and free Wi-Fi everywhere
    • Complimentary evening socials offering food and drinks for guests
    • Fitness center with modern equipment and TVs
    • Great outdoor space with barbeque and fire pits
    • Private meeting spaces perfect for events and family gatherings
    • Free grocery delivery service available
    • Dry cleaning and on-site laundry services
    • Pet friendly

    The Residence Inn by Marriott highlights above are subject to change without notice.

    Seasonality and Projections at Residence Inn River Place

    Rate fluctuations of Residence Inn River Place

    The graph above is fluctuations of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group/meeting offer was submitted. The best group discount displayed is 31.0% in the month of June 2021 and the highest average individual rate is $241 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Residence Inn River Place in a month when rates are lower.

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