"So so service smells of cigarettes, outdated."
Overall Score2.0/ 5
I selected this hotel as it was pet friendly, reasonably priced, decent location, and close to the venue I was attending. I was in town for a dog event. Check in was easy as I had booked through your service. I first checked in, then made two trips to my car. One to bring in my dog, and one to bring in my suitcase. Both times walking directly by the front desk. When getting to my room, it was clean, but incredibly outdated. Because I was only there to sleep, the accommodations didn't matter all too much. The smoking rooms are intermingled with the non smoking rooms, so you smell smoke wherever you go. I left for my event early the next morning, and when returning in late evening, my key opened the door to access the hotel, but did not open my room door. I went to the front desk, dog in tow, and let the front desk clerk know my key let me in, but not to my room. She said it was because I had a dog and didn't tell them! What? I let her know when reserving the room I ensured it was pet friendly. She was so rude, and wouldn't look at me, and said no I didn't inquire because there were no "notes". She said it was $10 a night for the dog and needed my credit card. Of course I paid the additional, but the whole attitude and demeanor totally turned me off to ever staying here again, which to be honest I may have considered if making another quick trip through town. Cigarette smell and all.
08-Mar-2014 Verified Review, stayed from Fri Mar 07 to Sun Mar 09 2014 at a $79.99 average nightly rate.