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Park Hyatt Chicago

800 N Michigan Ave, Chicago, IL 60611 US near Exit 51a on I-94 (~1.3mi)
View Map Reservations: +1-800-760-7718
5.0 Star Property Near Water Tower Place
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Very Good
4.0/5

Based on 356 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
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01/27/2022 - 01/28/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Our Hotel Planner Expert Reviews of Park Hyatt Chicago

Our expert hotel planners periodically visit and review the hotels we represent in person.
"Upscale Luxury Hotel With First Class Service!"
Overall Score5.0/ 5
The Park Hyatt offers a unique experience and is known for its impeccable service and quality level! Park Hyatt hotels worldwide follow three pillars: Exceptional Service, Delicious Cuisine and Beautiful Artwork. You can get a sense of this right when you walk in the door. You can view artwork throughout the hotel, the entire staff is very courteous and ready to handle anything you need to make your stay the best experience possible. I met with the Sales Manager Sam who was very professional, friendly and accommodating. I enjoyed lunch at their Rooftop Bar and Restaurant. The food was amazing, I would definitely go back anytime! The Park Hyatt Hotel in Chicago ranked #1 in Event Satisfaction for all Hyatt hotels in 2014 and they were featured in Conde Nast as a top 100 wine list for 2015. They have 198 spacious rooms and each room features newly installed IPads, an Espresso Machine to start your day right, a fully stocked bar, slippers and robes, complimentary wifi, a desk, a comfy chaise lounge and a great view of the city. It is also located in the heart of the city, right off of Michigan Avenue! They have onsite meeting and banquet space to host your next event. They also offer spa services and have an indoor pool and jacuzzi, it has everything you need!
Candice C, a local HotelPlanner Chicago expert from US flag
03-Sep-2015 Verified Review

Verified Reviews of Park Hyatt Chicago

Below are the verified reviews from guests that we have booked recently:
"Not given the room we were promised."
Overall Score2.0/ 5
We signed up and paid for a room with a view of the park. Our room did overlook the park however there was a big slab of cement awning outside our window and that was the view that we got. We stared at cement for 2 days.
(Individual traveler, booked 1 room), from US flag
20-Dec-2013 Verified Review, stayed from Fri Dec 13 to Sun Dec 15 2013 at a $306.04 average nightly rate.

Summary of Verified Reviews

95
Excellent

Summary of 356 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 95/100 based on reviews from all travelers.

"Excellent luxury hotel. Located near shopping areas. Fantastic service. Great pool. Awesome vibe."

Pool

100/100
6 reviews

"Great pool."

Service

94/100
84 reviews

"Efficient, friendly service with a nice reception." Room service is average.

Location

94/100
47 reviews

"Great location."

Vibe

92/100
20 reviews

"Awesome vibe. Stylish hotel. Relatively modern hotel." Pleasant entrance area. Luxury hotel. Good for business people. Awesome for families.

Food

89/100
27 reviews

"Delicious food."

Amenities

87/100
21 reviews

"Great hotel buildings and entrance area."

Breakfast

78/100
8 reviews

"Tasty breakfast."

Room

78/100
67 reviews

"Large rooms with nice views and OK beds." Poor maintenance in rooms and bathrooms.

Cleanliness

70/100
18 reviews

"Clean."

Wellness Area

42/100
6 reviews

"Wellness & sports facilities could be improved."

Rated 90/100 based on reviews from families.

"Nice building. Friendly service."

Location

96/100
16 reviews

"Great location."

Service

94/100
25 reviews

"Friendly service."

Vibe

88/100
7 reviews

"Awesome vibe."

Food

87/100
8 reviews

"Delicious food."

Room

75/100
19 reviews

"Great room."

Rated 88/100 based on reviews from couples.

"Great location. Great room."

Location

91/100
5 reviews

"Great location."

Room

71/100
6 reviews

"Great room."

Comfort

55/100
6 reviews

"Comfortable."

Rated 91/100 based on reviews from all travelers.

"Excellent luxury hotel. Located near shopping areas. Fantastic service. Great pool. Awesome vibe."

Pool

100/100
6 reviews

"Great pool."

Vibe

94/100
19 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Pleasant entrance area."

Service

94/100
83 reviews

"Efficient, friendly service with a nice reception." Room service is average.

Location

94/100
46 reviews

"Great location."

Food

92/100
26 reviews

"Delicious food."

Breakfast

87/100
7 reviews

"Tasty breakfast."

Amenities

87/100
21 reviews

"Great hotel buildings and entrance area."

Room

78/100
65 reviews

"Large, clean rooms with wonderful views." Beds are average but bathrooms could use better maintenance.

Cleanliness

75/100
17 reviews

"Clean rooms."

Value

57/100
15 reviews

"Fairly good value for money."

Wellness Area

42/100
6 reviews

"Wellness & sports facilities could be improved."

Rated 92/100 based on reviews from families.

"Great room. Great view."

Location

96/100
15 reviews

"Great location."

Service

94/100
24 reviews

"Friendly service."

Food

89/100
7 reviews

"Delicious food."

Vibe

89/100
6 reviews

"Awesome vibe."

Room

75/100
18 reviews

"Great room."

Review Semantics by TrustYou

Property Description

With a stay at Park Hyatt Chicago, you'll be centrally located in Chicago, steps from Chicago Water Tower and Lookingglass Theatre. This 5-star hotel is 0.2 mi (0.4 km) from Water Tower Place and 0.3 mi (0.5 km) from Loyola University Museum of Art.

Enjoy a satisfying meal at NoMI serving guests of Park Hyatt Chicago. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee.

Make yourself at home in one of the 198 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Michigan Avenue - 0.1 km / 0.1 mi
Chicago Water Tower - 0.1 km / 0.1 mi
Lookingglass Theatre - 0.1 km / 0.1 mi
Water Tower Place - 0.2 km / 0.1 mi
Loyola University Museum of Art - 0.2 km / 0.1 mi
Ann and Robert H. Lurie Children's Hospital - 0.2 km / 0.1 mi
John Hancock Center - 0.3 km / 0.2 mi
Broadway Playhouse - 0.3 km / 0.2 mi
Museum of Contemporary Art - 0.4 km / 0.2 mi
Northwestern Memorial Hospital - 0.4 km / 0.2 mi
Prentice Women's Hospital - 0.4 km / 0.3 mi
Oak Street - 0.4 km / 0.3 mi
State Street - 0.5 km / 0.3 mi
Oak Street Beach - 0.8 km / 0.5 mi
Lake Michigan - 0.9 km / 0.5 mi

The nearest airports are:
Chicago Midway Airport (MDW) - 21.9 km / 13.6 mi
Chicago O'Hare International Airport (ORD) - 29 km / 18 mi
Chicago, IL (PWK-Chicago Executive) - 35.9 km / 22.3 mi

The preferred airport for Park Hyatt Chicago is Chicago Midway Airport (MDW).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space. Extended parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Conference space size (meters) - 465
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Rooftop terrace
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Total number of rooms - 198
  • Number of floors - 18
  • Professional property host/manager
  • Parking height restrictions apply
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Library
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Sauna
  • Steam room
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 5000
  • Concierge services
  • 24-hour business center

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 55

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 25

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet-Friendly

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 74.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

About Hyatt Hotels and Resorts

  • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
  • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
  • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
  • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
  • Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

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