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Extended Stay America Suites Pensacola University Mall

809 Bloodworth Ln, Pensacola, FL 32504 US near Exit 13 on I-10 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Pensacola (Northeast Pensacola)
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Average
3.0/5

Based on 85 guest reviews

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  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Stair-free path to entrance
  • Free self parking
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12/08/2021 - 12/09/2021
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Pensacola University Mall

Below are the verified reviews from guests that we have booked recently:
"No room avail even with reservations made and paid for."
Overall Score1.0/ 5
Reservations and prepayment does not mean you have a room. Poor business practice.
(Individual traveler, booked 1 room), from US flag
19-Sep-2020 Verified Review, stayed from Sat Sep 19 to Sun Sep 20 2020 at a $92.99 average nightly rate.
"The place is a dirty filthy smelly dump."
Overall Score1.0/ 5
The place is old and has not been renovated in years. The stove burners were rusted, the carpeting has stains everywhere and the bathroom needed a thorough cleaning and new caulking. I am by no means a "snob" but those conditions were unhealthy. There was no type of drain cover in the bathtub and all that drain gunk was at the surface. In these times where everyone else is trying to disinfect everything, these people did even less. Every other place I called to make my one night reservation was booked solid. I thought I lucked out when this place had a vacancy. The worst part is … I actually paid them to stay there!
(Individual traveler, booked 1 room), from US flag
28-Jun-2020 Verified Review, stayed from Sat Jun 27 to Sun Jun 28 2020 at a $214.96 average nightly rate.
"HORRIBLE CIGARRETTES AND BEER."
Overall Score1.0/ 5
THIS WAS THE WORST HOTEL VISIT AND WE STAYED THERE WITH KIDS. I ALSO SUBMITTED A REVIEW THROUGH TRIP ADVISOR. UNLESS YOU LIKE TO DRINK, SIT AND SMOKE OUTSIDE THEN THIS IS THE PLACE FOR YOU. THE CUSTOMER SERVICE AT THE FRONT DESK WAS AS THOUGH THEY WERE DOING ME A FAVOR BY COMING TO MY ASSISTANCE. NOT ENOUGH TOWELS, NOT ENOUGH STUFF FOR THE KITCHEN, EVEN WHEN I ASKED FOR A SECOND TIME. THE MANAGER EVEN HANDED THE GUY WHO WAS CLEANING THE RUG AT NIGHT A BIG BEER WHILE HE WAS WORKING. IT WAS THE WORST STAY EVER AND I WOULD LIKE A REFUND.
(Individual traveler, booked 1 room), from US flag
04-Aug-2014 Verified Review, stayed from Thu Jul 24 to Tue Jul 29 2014 at a $115.99 average nightly rate.

Summary of Verified Reviews

71
Poor

Summary of 398 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 71/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Vibe is not too good. Fantastic service."

Location

89/100
28 reviews

"Good location with shopping nearby but poor access to parking."

Service

80/100
114 reviews

"Adequately professional and very friendly service with good reception." Housekeeping and management are lacking.

Room

43/100
103 reviews

"Complaints about cleanliness, maintenance, and TVs." Problems with bathroom cleanliness, furnishing, and kitchenettes. Shower can be a problem.

Comfort

36/100
30 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

31/100
83 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

19/100
24 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Atmosphere could be friendlier. Fine for a budget trip.

Amenities

16/100
28 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

14/100
11 reviews

"Breakfast can be improved."

WiFi

0/100
5 reviews

"Complaints about WiFi."

Rated 42/100 based on reviews from families.

"Friendly service."

Service

77/100
15 reviews

"Friendly service."

Room

38/100
18 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

33/100
5 reviews

"Not very comfortable, with poor beds."

Cleanliness

29/100
14 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

13/100
7 reviews

"Hotel buildings could use some improvement."

Vibe

12/100
6 reviews

"Vibe is not too good."

Rated 62/100 based on reviews from solo travelers.

"Great location."

Location

90/100
5 reviews

"Great location."

Service

83/100
5 reviews

"Fantastic service."

Room

36/100
8 reviews

"Room needs to be improved."

Cleanliness

32/100
6 reviews

"Could use a good cleaning."

Rated 68/100 based on reviews from couples.

"Fantastic service."

Service

80/100
5 reviews

"Fantastic service."

Room

37/100
7 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Vibe is not too good. Fantastic service."

Location

89/100
27 reviews

"Good location with shopping nearby but poor access to parking."

Service

80/100
114 reviews

"Adequately professional and very friendly service with good reception." Housekeeping and management are lacking.

Room

43/100
103 reviews

"Complaints about cleanliness, maintenance, and TVs." Problems with bathroom cleanliness, furnishing, and kitchenettes. Shower can be a problem.

Comfort

36/100
30 reviews

"Uncomfortable, noisy rooms with poor beds."

Cleanliness

30/100
82 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

19/100
24 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Atmosphere could be friendlier.

Amenities

16/100
27 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

14/100
11 reviews

"Breakfast can be improved."

WiFi

0/100
5 reviews

"Complaints about WiFi."

Rated 40/100 based on reviews from families.

"Friendly service."

Service

77/100
15 reviews

"Friendly service."

Room

38/100
18 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

33/100
5 reviews

"Not very comfortable, with poor beds."

Cleanliness

29/100
13 reviews

"Rooms could be cleaner."

Amenities

13/100
7 reviews

"Hotel buildings could use some improvement."

Vibe

12/100
6 reviews

"Vibe is not too good."

Rated 62/100 based on reviews from solo travelers.

"Great location."

Location

90/100
5 reviews

"Great location."

Service

83/100
5 reviews

"Fantastic service."

Room

36/100
8 reviews

"Room needs to be improved."

Cleanliness

32/100
6 reviews

"Could use a good cleaning."

Rated 64/100 based on reviews from couples.

"Fantastic service."

Service

80/100
5 reviews

"Fantastic service."

Room

37/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Located in Pensacola (Northeast Pensacola), Extended Stay America Suites Pensacola University Mall is within a 5-minute drive of University Town Plaza and West Florida Hospital. This hotel is 2.4 mi (3.8 km) from Pensacola State College and 2.4 mi (3.9 km) from Ascension Sacred Heart Pensacola.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

University Town Plaza - 0.4 km / 0.3 mi
West Florida Hospital - 2 km / 1.2 mi
Cordova Mall - 3.6 km / 2.2 mi
Pensacola State College - 3.6 km / 2.3 mi
Ascension Sacred Heart Pensacola - 3.7 km / 2.3 mi
Baptist Medical Group - Nine Mile - 4.2 km / 2.6 mi
Sam's Fun City - 4.8 km / 3 mi
Archaeology Institute - 5.4 km / 3.3 mi
Roger Scott Athletic Complex - 6 km / 3.7 mi
University of West Florida - 6.5 km / 4 mi
Brent Athletic Park - 6.8 km / 4.3 mi
John R.Jones Junior Athletic Complex - 7 km / 4.3 mi
Marcus Pointe Golf Club - 8.2 km / 5.1 mi
Crystal Ice Company Building - 8.4 km / 5.2 mi
Baptist Medical Group - 8.9 km / 5.5 mi

The preferred airport for Extended Stay America Suites Pensacola University Mall is Pensacola Intl. Airport (PNS) - 5.4 km / 3.4 mi

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Free breakfast
  • Wheelchair-accessible path to elevator
  • Front desk (limited hours)
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Braille or raised signage
  • Well-lit path to entrance
  • Barbecue grill(s)
  • Picnic area
  • In-room accessibility
  • Total number of rooms - 101
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Safe-deposit box at front desk
  • Smoke-free property
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Coffee/tea in common areas
  • Roll-in shower
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Conference space
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Pensacola Regional Airport 2.5 miles from the hotel. One-way taxi expense is $7 per trip there is no shuttle services from the airport to the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

One pet is allowed in each guest room. A $25 per day non-refundable cleaning fee (not to exceed $150) will be charged the first night of your stay. Weight, size and breed restrictions may apply. Please note: "Signature" rooms do not currently accommodate pets, with the exception of handicap accessible rooms.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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