Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Great location, close to most major attractions. however hotel needs updating. the carpet looks worn"
Overall Score3.0/5
good points: 1) staff are nice and helpful 2) great location. close to most tourist attractions, can be walking distance. very close to macys and other stores Bad points: 1) I am very disappointed at the room. as soon as you enter, you smell the musty odor which I believe is coming from the worn out and dingy looking carpet. this hotel does not live up to the reputation of Hyatt hotels. 2) the room cleaner left the cleaning rag on the table. also left some pillow cases on the table. 3) can still hear the room next to us despite the bathrooms in between the rooms. this Hyatt hotel is very disappponting.
Eleanor B. (Individual traveler, booked 1 room), from
11-Aug-2021 Verified Review, stayed from Sat Aug 07 to Wed Aug 11 2021 at a $412.99 average nightly rate.
"Good. Got hit with a tourist fee not happy."
Overall Score4.0/5
Rooms were very nice. Coffee pot was hidden in a cabinet which took us a while to find. No one told us about an additional $25 tourist fee. Plus they charge additional $50 which they claim is refundable I gave no explanation to that. And I never stayed at a hotel where they take charge my credit card before I even got here. I’ve never had that happen to me and 43 years of traveling. The hotel was clean and the people were friendly.
Caryl R. (Individual traveler, booked 1 room), from
18-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $198.99 average nightly rate.
"Excellent Location"
Overall Score5.0/5
The hotel was very clean, the staff were very gracious. I traveled with my dogs and this was not a problem at all. If you want to visit the sites in Boston, this hotel is great as it is within walking distance to quite a few of them.
Catherine R. (Group coordinator, booked 2 rooms), from
01-Jun-2021 Verified Review, stayed from Thu May 27 to Sun May 30 2021 at a $183.99 average nightly rate.
"Erroneous information provided when booking room."
Overall Score2.0/5
Not worth the money. Must go thru two elevators to exit. No complimentary parking and pool was closed. Poor dining options.
Jonathan M. (Individual traveler, booked 1 room), from
31-Mar-2021 Verified Review, stayed from Mon Mar 29 to Thu Apr 01 2021 at a $142.99 average nightly rate.
"Awesome Service"
Overall Score5.0/5
Everything and everyone deserves a five stars!
Michele S. (Individual traveler, booked 1 room), from
24-Nov-2020 Verified Review, stayed from Sun Nov 22 to Tue Nov 24 2020 at a $120.99 average nightly rate.
"Wonderful location, hotel and service."
Overall Score5.0/5
This is a wonderful hotel. The whole family was genuinely happy about our stay at this hotel. The downtown location is excellent and perfect for walking to many places. Public parking is under the hotel and there is easy entrance to the hotel from the garage. The service and staff were excellent and we were permitted early checkin. The heated salt water pool is large and well maintained with towels and a shower available. We would give more than five stars if available. Great choice!
Gail M. (Individual traveler, booked 1 room), from
15-Sep-2019 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2019 at a $480.55 average nightly rate.
"Nothing fancy but overall nice."
Overall Score3.0/5
All the Staff was nice. Hotel was clean. No free breakfast because it’s some sort of buffet. But you get a free complimentary cup of clam chowder. I upgraded to the junior suit for extra $25 a night and ended up with a charge of $153 on my card. Not sure how that adds up. Parking is next door for $40 a day self parking which is not technically part of the hotel. Some teenage kids were getting kicked out of the hotel one night and we just happen to get in the elevator with them and they started calling us names and started a verbal altercation that escalated quickly. A staff member and security came out about five min after they left looking for them and apologized because I asked if that’s who they were looking for. Other then that the stay was nice and clean and in a good location.
Angela P. (Individual traveler, booked 1 room), from
09-Jan-2019 Verified Review, stayed from Fri Jan 04 to Mon Jan 07 2019 at a $137.51 average nightly rate.
Summary of Verified Reviews
89
Very Good
Summary of 3,392 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
90/100
710 reviews
"Great location."Central location with great sightseeing, dining out and shopping.Pricey, inconvenient parking. Close to public transport and the train.
Service
85/100
706 reviews
"Service staff are friendly and bar service is great, but housekeeping isn't as impressive."Well-managed, great restaurants and professional service.Great concierge service. Room service could have been improved.Great hotel security. Valet service could be better.Recreation staff is nice.
Cleanliness
81/100
347 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are not."
WiFi
76/100
20 reviews
"Good internet service. Average wifi quality."
Room
72/100
735 reviews
"Great views from updated, clean rooms."Rooms not well-kept, with poor beds and furniture.Small rooms and poorly cleaned bathrooms.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Breakfast
63/100
86 reviews
"Breakfast is average."
Value
40/100
199 reviews
"Value for money could be better. Normally priced food."
Rated 87/100 based on reviews from families.
"New rooms. Beautiful architecture."
Location
92/100
230 reviews
"Good location, close to public transport. Pricey, inconvenient parking."Excellent sightseeing, restaurants and bars nearby.
Service
85/100
185 reviews
"Friendly, professional service, however housekeeping is less well rated."Great concierge service. Room service could have been improved.Great hotel security.
Cleanliness
81/100
82 reviews
"Clean hotel facilities. Bathroom needs cleaning."
Room
66/100
184 reviews
"Standard rooms with picturesque views."Rooms not well-kept, with poor beds and furniture.Small rooms and poorly cleaned bathrooms.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Breakfast
65/100
21 reviews
"Decent and moderately priced breakfast."
Value
40/100
60 reviews
"Value for money could be better. Acceptable breakfast prices."Normally priced food.
Pool
28/100
22 reviews
"Pool should be renewed."
Rated 83/100 based on reviews from couples.
"Near city centre. Great view."
Location
89/100
86 reviews
"Great location. Pricey, inconvenient parking."Central location with great sightseeing, dining out and shopping.
Service
87/100
78 reviews
"Friendly, professional service, however housekeeping is less well rated."
Cleanliness
80/100
45 reviews
"Clean hotel facilities. Clean rooms."
Room
70/100
89 reviews
"Views are great and rooms are clean."Poor quality beds, TV and bathroom. Shower can be a problem.
Breakfast
62/100
16 reviews
"Breakfast is average."
Value
39/100
25 reviews
"Value for money could be better."
Rated 83/100 based on reviews from solo travelers.
"Great shopping."
Location
89/100
21 reviews
"Great location."
Service
83/100
16 reviews
"Friendly service."
Cleanliness
76/100
10 reviews
"Clean rooms."
Vibe
65/100
6 reviews
"Decent vibe."
Room
64/100
35 reviews
"Rooms are fine, except for the bathrooms and beds."Spacious and tidy rooms.
Breakfast
62/100
5 reviews
"Breakfast is average."
Rated 86/100 based on reviews from business travelers.
"Friendly service. Clean rooms."
Location
91/100
14 reviews
"Great location."
Service
82/100
16 reviews
"Friendly service."
Cleanliness
79/100
6 reviews
"Clean rooms."
Amenities
69/100
5 reviews
"Ordinary amenities."
Room
66/100
16 reviews
"Decent, large, and clean rooms."
Comfort
54/100
7 reviews
"Rooms are big and moderately comfortable."
Rated 76/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
87/100
9 reviews
"Great location."
Service
83/100
9 reviews
"Fantastic service."
Room
67/100
10 reviews
"Room is all right."
Comfort
61/100
5 reviews
"Comfortable."
Rated 84/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
90/100
631 reviews
"Great location."Central location with great sightseeing, dining out and shopping.Pricey, inconvenient parking. Close to public transport and the train.
Service
85/100
643 reviews
"Service staff are friendly and bar service is great, but housekeeping isn't as impressive."Well-managed, great restaurants and professional service.Great concierge service. Room service could have been improved.Great hotel security. Valet service could be better.Booking process is sufficient. Recreation staff is nice.
Cleanliness
82/100
314 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are not."
WiFi
76/100
14 reviews
"Good internet service. Average wifi quality."
Room
72/100
668 reviews
"Great views from updated, clean rooms."Rooms not well-kept, with poor beds and furniture.Small rooms and poorly cleaned bathrooms.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Breakfast
60/100
69 reviews
"Breakfast is average."
Value
42/100
175 reviews
"Value for money could be better. Normally priced food."
Rated 86/100 based on reviews from families.
"New rooms. Beautiful architecture."
Location
93/100
200 reviews
"Good location, close to public transport. Pricey, inconvenient parking."Excellent sightseeing, restaurants and bars nearby.
Service
86/100
168 reviews
"Friendly, professional service, however housekeeping is less well rated."Great concierge service. Room service could have been improved.
Cleanliness
82/100
74 reviews
"Clean hotel facilities. Bathroom needs cleaning."
Room
66/100
160 reviews
"Reasonable rooms, however slightly degraded with poor air conditioning."Poor furnishings, particularly the kitchenettes, TV's and beds.Small rooms and poorly cleaned bathrooms.Modern rooms with excellent views. Shower can be a problem.
Breakfast
64/100
17 reviews
"Decent and moderately priced breakfast."
Value
40/100
51 reviews
"Value for money could be better. Acceptable breakfast prices."Normally priced food.
Pool
27/100
21 reviews
"Pool should be renewed."
Rated 81/100 based on reviews from couples.
"Great view. Near city centre."
Location
90/100
74 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Service
87/100
63 reviews
"Friendly service with great reception but subpar housekeeping."
Cleanliness
80/100
40 reviews
"Clean hotel facilities. Clean rooms."
Room
70/100
81 reviews
"Tidy rooms with nice views. Poor quality beds, TV and bathroom."Shower can be a problem.
Breakfast
63/100
14 reviews
"Breakfast is average."
Value
40/100
21 reviews
"Value for money could be better."
Rated 81/100 based on reviews from solo travelers.
"Great shopping."
Location
89/100
18 reviews
"Great location."
Service
83/100
15 reviews
"Friendly service."
Cleanliness
76/100
9 reviews
"Clean rooms."
Room
63/100
33 reviews
"Clean and reasonably-sized rooms, but substandard bathrooms."
Rated 83/100 based on reviews from business travelers.
"Friendly service. Clean rooms."
Location
91/100
11 reviews
"Great location."
Service
82/100
15 reviews
"Friendly service."
Cleanliness
79/100
6 reviews
"Clean rooms."
Room
67/100
15 reviews
"Decent, large, and clean rooms."
Comfort
54/100
7 reviews
"Rooms are big and moderately comfortable."
Rated 88/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
91/100
9 reviews
"Great location."
Service
84/100
6 reviews
"Fantastic service."
Room
68/100
5 reviews
"Room is all right."
Rated 87/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
91/100
6 reviews
"Great location."
Service
85/100
11 reviews
"Friendly service."
Cleanliness
79/100
6 reviews
"Clean."
Room
67/100
11 reviews
"Room is all right."
Comfort
55/100
6 reviews
"Comfortable."
Rated 77/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
91/100
5 reviews
"Great location."
Room
64/100
5 reviews
"Room is all right."
Rated 80/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Service
87/100
6 reviews
"Fantastic service."
Location
87/100
6 reviews
"Great location."
Cleanliness
84/100
5 reviews
"Clean."
Room
57/100
8 reviews
"Room is all right."
Rated 85/100 based on reviews from all travelers.
"Excellent romantic hotel. Close to Chinatown. Great location."
Location
88/100
31 reviews
"Well-located, although unfortunately the parking isn't easy."
Service
84/100
20 reviews
"Friendly service."
Cleanliness
75/100
11 reviews
"Clean hotel facilities."
Room
64/100
18 reviews
"Big, decent rooms."
Comfort
58/100
12 reviews
"Rooms are big and moderately comfortable."
Value
37/100
8 reviews
"Value for money could be better."
Rated 86/100 based on reviews from families.
"Fantastic service. Great location."
Location
88/100
18 reviews
"Great location."
Service
84/100
10 reviews
"Fantastic service."
Room
66/100
11 reviews
"Room is all right."
Comfort
57/100
10 reviews
"Comfortable."
Customer Reviews of Hyatt Regency Boston
4.3 of 5Overall
4.2 of 5Amenities
4.5 of 5Cleanliness
4.4 of 5Comfort
4.4 of 5Condition
4.6 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Hyatt Regency Boston places you in the heart of Boston, steps from Boston Opera House and 4 minutes by foot from The Freedom Trail. This 4-star hotel is 0.2 mi (0.4 km) from Boston Common and 0.4 mi (0.6 km) from Tufts Medical Center.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 502 guestrooms featuring refrigerators and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Boston Opera House - 0.1 km / 0.1 mi The Freedom Trail - 0.3 km / 0.2 mi Orpheum Theater - 0.4 km / 0.3 mi Emerson College - 0.5 km / 0.3 mi Boston Common - 0.5 km / 0.3 mi Tufts Medical Center - 0.5 km / 0.3 mi Wilbur Theatre - 0.5 km / 0.3 mi Boch Center - 0.6 km / 0.4 mi Boston Public Garden - 0.7 km / 0.5 mi Boston City Hall - 0.9 km / 0.5 mi Suffolk University - 0.9 km / 0.6 mi Boston Harbor - 0.9 km / 0.6 mi Newbury Street - 0.9 km / 0.6 mi Boston Tea Party Ship - 1 km / 0.6 mi Faneuil Hall Marketplace - 1 km / 0.6 mi
The nearest airports are: Logan International Airport (BOS) - 6.9 km / 4.3 mi Boston, MA (BNH-Boston Harbor Seaplane Base) - 8.3 km / 5.1 mi Norwood, MA (OWD-Norwood Memorial) - 23.7 km / 14.7 mi Bedford, MA (BED-Laurence G. Hanscom Field) - 29.3 km / 18.2 mi Beverly, MA (BVY-Beverly Municipal) - 37.4 km / 23.2 mi
The preferred airport for Hyatt Regency Boston is Logan International Airport (BOS).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Boston? This hotel has facilities measuring 30000 square feet (2787 square meters), including conference space. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a television in a common area.
Amenities / Features
Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Gift shops or newsstand
Shopping on site
Wheelchair accessible (may have limitations)
Ballroom
Wheelchair-accessible concierge desk
Express check-in
Meeting rooms
Conference space size (meters) - 2787
Wheelchair-accessible registration desk
Pool hoist on site
Television in common areas
Free WiFi
Health club
Braille or raised signage
Assistive listening devices available
In-room accessibility
Coffee shop or café
Wheelchair accessible parking
Roll-in shower
Wedding services
Tours/ticket assistance
Number of buildings/towers - 1
Total number of rooms - 502
Number of floors - 22
Accessible bathroom
Luggage storage
Restaurant
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Bar/lounge
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Elevator
Fitness facilities
Conference space
Self parking (surcharge)
Valet parking (surcharge)
ATM/banking
Conference space size (feet) - 30000
Concierge services
24-hour business center
Airport & Shuttle Information
Located 10 minutes from Logan International Airport
Local Shuttle Info: We do not have a hotel shuttle but shuttle service is available. The Silver Line Bus is accessed via airport terminals to South Station, 0.5 miles from the hotel.
Breakfast Information
Our Breakfast Buffet is well-known in the area for offering a wide variety of options including fresh pastries, fruit, made-to-order omelets, and much more. Breakfast is also available a la carte for those interested in our plated selection. Our breakfast buffet is open Monday through Friday 6:30am-10:30am, Saturday and Sunday from 6:30am-11:30am.On the go? Try our Avenue One Express option for grab-and-go breakfast and coffee open daily from 6:30am-10:00am.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Only dogs and cats are allowed
Pets allowed
We are a pet friendly hotel!
Parking Info
Hourly or daily parking is available in the public garage adjacent to the hotel. Valet service is available and includes in-and-out privileges.
Internet / WiFI
Complimentary hotel-wide WiFi, upgrades available and subject to charge
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 11 and USD 18 per person (approximately)
Self parking fee: USD 40.00 per night
Valet parking fee: USD 58 per night (in/out privileges)
Pet fee: USD 100.00 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 50.00 per accommodation, per day
Resort fee (January 01 - December 31): USD 25 per accommodation, per night
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
About Hyatt Hotels and Resorts
Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Hotel Rate Trends at Hyatt Regency Boston
The graph above is averages of room rates for both group rates and the lowest online individual rates our rate checker could find at the time the group/meeting offer was placed. The lowest group rate shown is 38.1% in November 2019 and the highest average individual rate is $499 in the month of November 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Regency Boston in a month when rates are lower.
