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Extended Stay America Suites New Orleans Metairie

3300 S I 10 Service Rd W, Metairie, LA 70001 US near Exit 228 on I-10 (~0.2mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Metairie Business District
Select Your Room:
11/29/2021 - 11/30/2021
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites New Orleans Metairie

Below are the verified reviews from guests that we have booked recently:
"Very unpleasant and uncomfortable."
Overall Score1.0/ 5
Too many roaches in my hotel room.
(Individual traveler, booked 1 room), from US flag
15-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $99.99 average nightly rate.
"Horrible Stay"
Overall Score1.0/ 5
Not enough room to talk about all the things wrong will Extended Stay, from the reservation all the way through. Suffice to say my first and last time to book at Extended Stay. Total waste of my money.
(Individual traveler, booked 1 room), from US flag
04-Apr-2021 Verified Review, stayed from Fri Apr 02 to Sun Apr 04 2021 at a $104.49 average nightly rate.
"Poor!"
Overall Score1.0/ 5
Do not stay here! The managers Glen Haisley and Lee Hazley you guys are STRAIGHT UNPROFESSIONAL TRASH! GARBAGE! YEA I CALLED YOUR NAMES! DIDNT EVEN HAVE THE PROFESSIONALISM TO SHOW YOUR FACES WHEN MY KIDS DIDNT HAVE A ROOM TO STAY IN BECAUSE YOU RAN OUT OF ROOMS! AND THEN HAVE THE NERVE TO NOT EVEN SHOW UP YOU PIECES OF CRAP!
(Individual traveler, booked 1 room), from US flag
23-Jan-2020 Verified Review, stayed from Wed Jan 22 to Thu Jan 23 2020 at a $69.99 average nightly rate.
"Trashy"
Overall Score1.0/ 5
WORST PROPERTY EVER! MANAGEMENT IS A JOKE! LOUISIANA ITSLELF IS A JOKE! TRASH!
(Group coordinator, booked 3 rooms), from US flag
23-Jan-2020 Verified Review, stayed from Wed Jan 22 to Thu Jan 23 2020 at a $71.93 average nightly rate.
"Terrible!"
Overall Score1.0/ 5
Booked 11 rooms, they only had 7 available. one of the rooms beds weren’t made and roaches in the rooms. Manager was supposed to come and resolve the issue and she too two hours to get to the hotel. It was 1am before she even got to the hotel. I had no place to sleep and my team had to squeeze into rooms. DO NOT STAY HERE!
(Individual traveler, booked 1 room), from US flag
23-Jan-2020 Verified Review, stayed from Wed Jan 22 to Thu Jan 23 2020 at a $69.99 average nightly rate.
"Lack of Room Service"
Overall Score3.0/ 5
My room looked like it was in need of some renovation, but the bed was comfortable. I didn't get room service for a two night stay which I think was unacceptable. A customer who wants new bath towels has to carry their soiled towels down to the counter to get a new. When on vacation, nobody wants to be carrying anything to a counter. That's not what I paid for so I don't think I will be staying at the Extended Stay again.
(Individual traveler, booked 1 room), from US flag
22-May-2015 Verified Review

Summary of Verified Reviews

65
Poor

Summary of 332 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 65/100 based on reviews from all travelers.

"Room needs to be improved. Vibe is not too good. Great location."

Location

98/100
16 reviews

"Great location near lots of shopping."

Service

68/100
65 reviews

"Good reception but not overly friendly. Housekeeping can be a problem."

Value

40/100
11 reviews

"Value for money could be better."

Room

32/100
93 reviews

"Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes." Rooms are small and poorly cleaned, with substandard beds. Shower can be a problem.

Amenities

20/100
17 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

18/100
8 reviews

"Vibe is not too good."

Cleanliness

14/100
60 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

0/100
7 reviews

"Breakfast can be improved."

Rated 57/100 based on reviews from families.

"Great location."

Location

97/100
5 reviews

"Great location."

Service

71/100
16 reviews

"Fantastic service."

Comfort

43/100
9 reviews

"Okay beds but not comfortable overall."

Room

30/100
23 reviews

"Beds are alright, but room cleanliness could be improved." Substandard kitchenettes and bathrooms.

Cleanliness

14/100
12 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from couples.

""

Comfort

40/100
5 reviews

"Not very comfortable, with poor beds."

Room

22/100
9 reviews

"Badly-maintained rooms with poor beds."

Rated 50/100 based on reviews from all travelers.

"Room needs to be improved. Vibe is not too good. Great location."

Location

98/100
16 reviews

"Great location near lots of shopping."

Service

68/100
65 reviews

"Good reception but not overly friendly. Housekeeping can be a problem."

Value

40/100
11 reviews

"Value for money could be better."

Room

32/100
92 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Rooms are small and poorly cleaned, with substandard beds. Shower can be a problem.

Amenities

20/100
17 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

18/100
8 reviews

"Vibe is not too good."

Cleanliness

15/100
58 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

0/100
7 reviews

"Breakfast can be improved."

Rated 47/100 based on reviews from families.

"Great location."

Location

97/100
5 reviews

"Great location."

Service

71/100
16 reviews

"Fantastic service."

Comfort

43/100
9 reviews

"Okay beds but not comfortable overall."

Room

30/100
22 reviews

"Beds are alright, but room cleanliness could be improved." Substandard kitchenettes and bathrooms.

Cleanliness

14/100
11 reviews

"Rooms could be cleaner."

Rated 56/100 based on reviews from couples.

""

Comfort

40/100
5 reviews

"Not very comfortable, with poor beds."

Room

22/100
9 reviews

"Badly-maintained rooms with poor beds."

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites New Orleans Metairie in Metairie, you'll be steps from Metairie Business District and a 3-minute drive from Lakeside Shopping Center. This hotel is 2.3 mi (3.7 km) from Clearview Mall and 3.7 mi (6 km) from Metairie Cemetery.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 102 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

Metairie Business District - 0.1 km / 0.1 mi
Clearview Mall - 3.6 km / 2.2 mi
Lakeside Shopping Center - 4.1 km / 2.5 mi
East Jefferson General Hospital - 4.5 km / 2.8 mi
Metairie Cemetery - 6 km / 3.7 mi
Greenwood Cemetery - 6.9 km / 4.3 mi
City Park - 7.3 km / 4.6 mi
Tulane University - 8.5 km / 5.3 mi
Lafreniere Park - 8.6 km / 5.4 mi
Xavier University of New Orleans - 8.6 km / 5.4 mi
New Orleans Botanical Garden - 8.8 km / 5.4 mi
Audubon Park - 9 km / 5.6 mi
New Orleans Museum of Art - 9.1 km / 5.7 mi
Magazine Street - 9.5 km / 5.9 mi
Audubon Zoo - 10.2 km / 6.3 mi

The preferred airport for Extended Stay America Suites New Orleans Metairie is Louis Armstrong New Orleans Intl. Airport (MSY) - 14.9 km / 9.3 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Laundry facilities
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Total number of rooms - 102
  • Number of floors - 4
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Elevator
  • Free breakfast
  • Free self parking
  • 24-hour front desk
  • Free WiFi

Airport & Shuttle Information

8 miles from airport. No Hotel shuttle.Taxi one-way $25.00

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pets allowed

Pets allowed. $25 / day up to $150

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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