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Extended Stay America Suites Seattle Bellevue Factoria

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Verified Reviews of Extended Stay America Suites Seattle Bellevue Factoria

Below are the verified reviews from guests that we have booked recently:

"Did not stay. Paid in full."

Overall Score1.0/ 5

Reserved lower room and paid in full. Called to confirm and they gave away room. Called the reservation team and was to give me a voucher. Dropped call and never got back to them. As soon as I put in reservation number (4 times) the call was dropped. Held for 45 minutes one time. The hotel was sorry but nothing they could do. I ended up contacting another hotel direct. Dont know who to contact to get a voucher.

Louise Q. (Individual traveler, booked 1 room), from

09-Jul-2021 Verified Review, stayed from Tue Jun 29 to Thu Jul 01 2021 at a $139.49 average nightly rate.

Summary of Verified Reviews

Fair

Summary of 305 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 71/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas."

Location

90/100

31 reviews

"Great location, with good shopping nearby and easy access by car."

Service

63/100

80 reviews

"Housekeeping is not great, and guests complain about service professionalism." Service is friendly enough, with acceptable reception staff. Good management.

Room

55/100

92 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms." Small rooms with poor A/C and substandard furniture and beds. Acceptable TV's and kitchenettes.

Cleanliness

48/100

53 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Breakfast

33/100

6 reviews

"Breakfast can be improved."

Rated 59/100 based on reviews from families.

"Great location."

Location

91/100

6 reviews

"Great location."

Service

60/100

13 reviews

"Reception and service are alright."

Cleanliness

47/100

10 reviews

"Rooms could be cleaner."

Room

45/100

20 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Comfort

44/100

7 reviews

"More comfort would be nice."

Rated 70/100 based on reviews from solo travelers.

"Great location."

Service

63/100

6 reviews

"Service is adequate."

Room

44/100

6 reviews

"Room needs to be improved."

Rated 62/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas."

Location

90/100

31 reviews

"Great location, with good shopping nearby and easy access by car."

Service

63/100

80 reviews

"Housekeeping is not great, and guests complain about service professionalism." Service is friendly enough, with acceptable reception staff. Good management.

Room

55/100

92 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms." Small rooms with poor A/C and substandard furniture and beds. Acceptable TV's and kitchenettes.

Cleanliness

48/100

53 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Breakfast

33/100

6 reviews

"Breakfast can be improved."

Rated 57/100 based on reviews from families.

"Great location."

Location

91/100

6 reviews

"Great location."

Service

60/100

13 reviews

"Reception and service are alright."

Cleanliness

47/100

10 reviews

"Rooms could be cleaner."

Room

45/100

20 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Comfort

44/100

7 reviews

"More comfort would be nice."

Rated 63/100 based on reviews from solo travelers.

"Great location."

Service

63/100

6 reviews

"Service is adequate."

Room

44/100

6 reviews

"Room needs to be improved."

Customer Reviews of Extended Stay America Suites Seattle Bellevue Factoria

Property Description

With a stay at Extended Stay America Suites Seattle Bellevue Factoria in Bellevue (Factoria), you'll be within a 15-minute drive of Bellevue Square and T-Mobile Park. This hotel is 8.5 mi (13.6 km) from Seattle University and 9.1 mi (14.6 km) from WaMu Theater.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 150 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

T-Mobile USA Headquarters - 0.3 km / 0.2 mi
Factoria Mall - 0.7 km / 0.4 mi
Bellevue College - 2.3 km / 1.4 mi
Lake Washington - 2.4 km / 1.5 mi
Bellevue Botanical Garden - 4.8 km / 3 mi
Downtown Park - 6.1 km / 3.8 mi
Overlake Medical Center - 6.2 km / 3.8 mi
Cougar Mountain Regional Wildland Park - 6.4 km / 4 mi
Lincoln Square - 6.5 km / 4 mi
Bellevue Square - 6.6 km / 4.1 mi
Lake Sammamish State Park - 8.6 km / 5.3 mi
Microsoft Campus - 9 km / 5.6 mi
The Landing - 11.1 km / 6.9 mi
Seattle University - 13.6 km / 8.5 mi
Seattle Central Business District - 13.6 km / 8.5 mi

The nearest airports are:
Seattle-Tacoma International Airport (SEA) - 24 km / 14.9 mi
Seattle, WA (BFI-Boeing Field) - 20.2 km / 12.6 mi
Everett, WA (PAE-Snohomish County - Paine Field) - 42 km / 26.1 mi

The preferred airport for Extended Stay America Suites Seattle Bellevue Factoria is Seattle-Tacoma International Airport (SEA).

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Mountain biking nearby
Wheelchair accessible (may have limitations)
Free breakfast
24-hour front desk
Free WiFi
Barbecue grill(s)
Safe-deposit box at front desk
Picnic area

Total number of rooms - 150

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available

Smoke-free property
In-room accessibility
Coffee/tea in common areas
Hiking/biking trails nearby
Laundry facilities
Use of nearby fitness center (discount)
Elevator
Free self parking

Airport & Shuttle Information

SeaTac International Airport- 17 miles and $50 one way taxi fee

Local Shuttle Info: www.shuttleexpress.com

Breakfast Information

Complimentary Grab-N-Go Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Pets allowed

Pets AllowedNon-Refundable $25/day up to $150 max per pet

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
Free Wi-Fi service in rooms and lobby area
Eco-friendly hotel brand reducing water and lighting waste
Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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