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Mystic River Hotel & Suites Near Casinos

9 Whitehall Avenue, Mystic, CT 06355 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Olde Mistick Village
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Poor
2.0/5

Based on 919 guest reviews

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  • Pool umbrellas
  • Free WiFi
  • Number of indoor pools - 1
  • Smoke-free property
  • Free self parking
  • Fitness facilities
  • Pool sun loungers
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12/01/2021 - 12/02/2021
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Mystic River Hotel & Suites Near Casinos

Below are the verified reviews from guests that we have booked recently:
"Great Location"
Overall Score3.0/ 5
Great location, close to Mystic Seaport. WiFi and cell reception is horrible. Also there is no maid service, which some may prefer.
(Group coordinator, booked 2 rooms), from US flag
12-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sun Jul 11 2021 at a $141.89 average nightly rate.
"Great"
Overall Score4.0/ 5
Nice place to stay. Jacuzzi suite is a treat !
(Individual traveler, booked 1 room), from US flag
17-Feb-2021 Verified Review, stayed from Sun Feb 14 to Mon Feb 15 2021 at a $158.99 average nightly rate.
"Great"
Overall Score4.0/ 5
Nice place to stay. Jacuzzi suite is a treat !
(Individual traveler, booked 1 room), from US flag
17-Feb-2021 Verified Review, stayed from Sun Feb 14 to Mon Feb 15 2021 at a $158.99 average nightly rate.
"Awful"
Overall Score1.0/ 5
The hotel is awful! It looks closed, the staff is so unpleasant, everything is broken, even our Lyft driver was like this is where your staying? Called it a “fentanyl shack” whatever that means. Not recommended.
(Individual traveler, booked 1 room), from US flag
22-Feb-2020 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2020 at a $88.00 average nightly rate.

Summary of Verified Reviews

58
Poor

Summary of 348 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 58/100 based on reviews from all travelers.

"Good for sightseeing with nearby parking areas. Pool should be renewed."

Location

92/100
54 reviews

"Great location with excellent sightseeing."

WiFi

80/100
6 reviews

"Good internet service. Average wifi quality."

Service

73/100
99 reviews

"Friendly, somewhat professional service and acceptable management." Hotel security can be an issue.

Value

54/100
33 reviews

"Fairly good value for money."

Room

53/100
150 reviews

"Well-sized, typical rooms with mediocre beds." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

Pool

44/100
49 reviews

"Pool in need of cleaning."

Cleanliness

39/100
102 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

30/100
57 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Hotel grounds need more attention.

Wellness Area

17/100
7 reviews

"Wellness & sports facilities could be improved."

Breakfast

15/100
18 reviews

"Breakfast can be improved."

Rated 51/100 based on reviews from families.

"Wonderful sightseeing."

Location

90/100
16 reviews

"Great location with excellent sightseeing."

Service

73/100
22 reviews

"Friendly service. Hotel security can be an issue."

Value

54/100
9 reviews

"Fairly good value for money."

Vibe

43/100
13 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Pool

43/100
19 reviews

"Pool in need of cleaning."

Room

40/100
36 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms."

Cleanliness

38/100
23 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

32/100
20 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

19/100
6 reviews

"Breakfast can be improved."

Rated 50/100 based on reviews from couples.

"Friendly service. Fantastic service."

Location

93/100
11 reviews

"Great location."

Service

77/100
12 reviews

"Friendly service."

Room

53/100
23 reviews

"Average rooms with standard beds." Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

43/100
14 reviews

"Rooms could be cleaner."

Pool

41/100
8 reviews

"Pool should be renewed."

Amenities

28/100
11 reviews

"Hotel buildings could use some improvement."

Rated 53/100 based on reviews from all travelers.

"Good for sightseeing with nearby parking areas. Pool should be renewed."

Location

92/100
54 reviews

"Great location with excellent sightseeing."

WiFi

80/100
6 reviews

"Good internet service. Average wifi quality."

Service

72/100
98 reviews

"Friendly, somewhat professional service and acceptable management." Hotel security can be an issue.

Value

54/100
33 reviews

"Fairly good value for money."

Room

53/100
150 reviews

"Well-sized, typical rooms with mediocre beds." Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

Pool

44/100
49 reviews

"Pool in need of cleaning."

Cleanliness

39/100
102 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

30/100
57 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Hotel grounds need more attention.

Wellness Area

17/100
7 reviews

"Wellness & sports facilities could be improved."

Breakfast

15/100
18 reviews

"Breakfast can be improved."

Rated 48/100 based on reviews from families.

"Wonderful sightseeing."

Location

90/100
16 reviews

"Great location with excellent sightseeing."

Service

73/100
21 reviews

"Friendly service. Hotel security can be an issue."

Value

54/100
9 reviews

"Fairly good value for money."

Vibe

43/100
13 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Pool

43/100
19 reviews

"Pool in need of cleaning."

Room

40/100
36 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms."

Cleanliness

38/100
23 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Amenities

32/100
20 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Breakfast

19/100
6 reviews

"Breakfast can be improved."

Rated 48/100 based on reviews from couples.

"Friendly service. Fantastic service."

Location

93/100
11 reviews

"Great location."

Service

77/100
12 reviews

"Friendly service."

Room

53/100
23 reviews

"Average rooms with standard beds." Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

43/100
14 reviews

"Rooms could be cleaner."

Pool

41/100
8 reviews

"Pool should be renewed."

Amenities

28/100
11 reviews

"Hotel buildings could use some improvement."

Review Semantics by TrustYou

Property Description

Located in Mystic, Mystic River Hotel & Suites Near Casinos is within a 5-minute drive of Mystic Aquarium and Institute for Exploration and Mystic Seaport - The Museum of America and the Sea. This hotel is 1.1 mi (1.7 km) from Mystic Seaport and 5.5 mi (8.9 km) from Stonington Vineyard.

Make yourself at home in one of the 147 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Olde Mistick Village - 0.8 km / 0.5 mi
Mystic Aquarium and Institute for Exploration - 1 km / 0.6 mi
Flanders Health Center - 1.1 km / 0.7 mi
Mystic Seaport - The Museum of America and the Sea - 1.7 km / 1 mi
Steamboat Sabino at Mystic Seaport - 1.7 km / 1 mi
Hartford Healthcare Mystic Health Center - 1.7 km / 1 mi
Charles W. Morgan at Mystic Seaport - 1.8 km / 1.1 mi
Mystic Seaport - 1.9 km / 1.2 mi
Mystic River Bascule Bridge - 2.8 km / 1.8 mi
Mystic Arts Center - 3.1 km / 1.9 mi
Mystic Downtown Marina - 3.3 km / 2.1 mi
Williams Beach - 4.1 km / 2.6 mi
Captain Nathaniel Brown Palmer House - 6.8 km / 4.2 mi
Pequot Health Center - 7.5 km / 4.7 mi
Esker Point Beach - 8 km / 5 mi

The nearest airports are:
T.F. Green Airport (PVD) - 66.1 km / 41.1 mi
New London, CT (GON-Groton - New London) - 11.6 km / 7.2 mi
Westerly, RI (WST-Westerly State) - 16.3 km / 10.1 mi
Fishers Island, NY (FID-Elizabeth Field) - 28.3 km / 17.6 mi
Montauk, NY (MTP) - 114.9 km / 71.4 mi

The preferred airport for Mystic River Hotel & Suites Near Casinos is T.F. Green Airport (PVD).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mystic? This hotel has facilities measuring 2442 square feet (227 square meters), including a meeting room. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and a picnic area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Lockers available
  • Wheelchair-accessible van parking
  • Pool umbrellas
  • Conference space size (meters) - 227
  • Shared microwave
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Shared refrigerator
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Number of buildings/towers - 1
  • Year Built - 1973
  • Total number of rooms - 147
  • Number of floors - 2
  • No cribs (infant beds) available
  • No elevators
  • Accessible bathroom
  • One meeting room
  • Indoor pool
  • Luggage storage
  • Multilingual staff
  • Handrails in stairways
  • 24-hour front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Sauna
  • Free self parking
  • Fitness facilities
  • Conference space
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Conference space size (feet) - 2442

Airport & Shuttle Information

Bradley Int. airport Hartford CT, 1 1/2 hour drive 90 miles, TFG airport Providence RI 45 minute drive 50 milesTaxi or shuttle $100.00 one way

Local Shuttle Info: local taxi and limousine service available to local casinos. Uber is also always an option.

Breakfast Information

We offer a Deluxe Continental Breakfast each morning, including breakfast cereals, fruit, yogurts, bagels, etc.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Daily charge of $25 per night per pet. All pets must be registered with the front desk.

Internet / WiFI

Complementary Wi-Fi / Internet

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

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